Saving Fadden Homes From Dripping Tap Disasters

5.0 out of 5 stars

review from:

Thanks so much. What an easy company to work with! They explained what could be done without putting pressure on us to say yes to everything - we really appreciate that kind of service 🙂

Response from Fix It Right Plumbing
Wonderful news Laura that you enjoyed our service and it was great helping you get your new home up to standard for you. We always quote up front and are transparent with the urgency of each task and always leave it up to you to choose what options you get done, you are in full control the whole time. Thanks for choosing us Laura you were a pleasure to deal with

5.0 out of 5 stars

review from:

Thanks so much Daniel for your fantastic work. You were punctual and so polite. You were incredibly knowledgeable and took the time to explain everything. So wonderful with our little dog too!

Response from Fix It Right Plumbing
Thanks Clair for your awesome feedback and great review of Daniel our plumber. Daniel takes a lot of pride in ensuring that his customers feel comfortable with him and he goes the extra mile to make sure you're happy with everything. We hope you are happy with your new taps and shower rail as well. The Solus range look great and are built to last so we hope you enjoy it. Thanks again for your great review

5.0 out of 5 stars

review from:

Dave was very knowledgable and helped us out a lot. We originally called him out to find a leak, but we ended up finding a couple of other problems and Dave fixed them on the spot

Response from Fix It Right Plumbing
Great news on getting all your issues fixed on your Thornbury home Zac. Dave is great, he really does know his stuff and loves to go over and above for all his customers. We really hope you enjoy your new taps as well. Thanks again Zac

5.0 out of 5 stars

review from:

I requested a repair of a small sink leak. Got an appointment on the same day. Daniel was exceptional in being friendly and patient. He explains all the information and get the leak fixed within 30min. Very transparent process with billing.

Response from Fix It Right Plumbing
Thanks Chau for your review, really glad Daniel could get your basin drain fixed in your home in Oakleigh South. We carry a very large range (The largest we know of) of parts on board with us at all times including all the parts to fully replace basin drains so we can get your job done really quickly. Thanks for your review Chau

5.0 out of 5 stars

review from:

Great service! Thanks James for helping us fixing our hot water system. Really appreciate your help

Response from Fix It Right Plumbing
Great news Mai about your hot water system in Braybrook. Sometimes even new homes have issues with faulty or poor quality parts installed so it was great that James could get your tempering valve upgraded to a high performance valve which should last for many years to come. Thanks for sharing your experience its very much appreciated

5.0 out of 5 stars

review from:

James was able to give me an option to fix the hot water system I had and not needed to replace the whole thing. Service came out quickly and explained what was needed and what I might need in future. Great service from James! Thank you!

Response from Fix It Right Plumbing
Thanks Emily for leaving a review for James. Really great that he could work with your existing system to get it back up and running as it still does have plenty of life left in it and there was absolutely no need to get it replaced. James is very honest when it comes to his recommendations and will not recommend anything that you don't need. Thanks again Emily for your great review

5.0 out of 5 stars

review from:

Daniel was super pleasant, trustworthy and knowledgeable. Told us everything upfront Kobers time to make decisions properly. We will definitely use him from now on.

Response from Fix It Right Plumbing
Thanks for your great review of Daniel our plumber and really great to hear you were happy with his service. Really great that your toilet is up and running too. We always price every job upfront so you know exactly what everything is going to cost and we let you decide how much or how little you want to get done. We are there to respect your home and your budget and you are in full control the whole time. Thanks again and glad you enjoyed the service

5.0 out of 5 stars

review from:

James was able to help with our toilet blockage without to much trouble Thank you.

Response from Fix It Right Plumbing
Great news Yishan on your drain issue and thank you for leaving James a review, very much appreciated

5.0 out of 5 stars

review from:

Great service by Daniel. He arrived on time, listened to my explanation of the issue and immediately identified the issue which will be fixed tomorrow by Chris who is the right 'fit' for my particular job. Daniel definitely went above and beyond what was needed today and I really appreciate his efforts. Thanks also to Ritch for supporting Daniel with my issue. I've already recommended you guys to a friend!

Response from Fix It Right Plumbing
Thanks for the great feedback Helen and really glad we could work together to sort out your issue. Each one of our plumbers does have specialist skills and sometimes it is necessary to change plumbers on a job (It is rare though). We work together as team to get the best job that will last the longest for you and thats the advantage of having a diverse team. Thanks for taking the time to share your experience and thanks for recommending us to your friends, this is the highest honour we could hope for

5.0 out of 5 stars

review from:

Dave did an excellent job. He quickly diagnosed the problem, explained it, and gave me an on-the-spot quote. The work was completed quickly and efficiently.

Response from Fix It Right Plumbing
Thanks Pauline for your great feedback. Dave is extremely efficient and loves to get stuck in when the time comes. Its great he could get your hidden water leak sorted and a new line run in the same day too. Thanks for sharing Pauline Dave will be really happy to hear it. Cheers