Your bad day stops here.
That's me, Richie
The first number you find isn't always a real plumber. Here's the difference.
Not: No name, no uniform, no van
A real plumber, name on the shirt, in a signwritten van
Not: The price changes halfway
Written prices before we touch a thing
Not: Reviews you can't check
Real reviews from real customers, by name
Not: Fixed for now. Back next month.
Fixed for good, with a 10-year warranty
Any of these can wreck a day. We fix the cause.
Cleared, then fixed at the cause so it stops coming back. CCTV and jetting, with your options priced side by side.
Blocked DrainsRepairs and replacement, sized to your household. Fixed today, nothing to pay for 12 months.*
Hot WaterHidden leaks found and quoted upfront, then repaired so they stay repaired.
Leak Detection$0 call-out, three repair options on the spot, and a repair done properly the first time.
Burst Water PipesWe fix the cause, not the part. Pressure checked so the next valve lasts.
Toilet LeaksWashers, cartridges and worn seats replaced, and the pressure checked so the drip stays gone.
Dripping TapsGas smell or a high bill? We find the leak, fix it and pressure test the line.
Gas LeaksCracked drains repaired from the inside, no trench across your yard. Camera footage before and after.
Drain ReliningReal prices, in writing, before we touch a thing
$0 call-out. We come out and look things over. If you don't go ahead, you don't pay.
Three repair options. The first gets you out of trouble, the last takes care of everything the whole-home check found, and there's one in between. All of them are proper fixes.
Fixed For Good. Done properly the first time, triple tested before we leave, and backed by a 10-year workmanship warranty.
12 months, no interest, nothing to pay
Get it fixed today, on any job, and make your first payment in a year. It's there because a burst pipe doesn't wait for payday, and neither should the repair.
See how it works*Eligible jobs. Terms, conditions and credit approval apply.
We're local in four regions, with a crew you'll see often. Pick yours to see the team, the jobs and the local detail.
Real local teams. Tap yours and meet them.
Thousands of jobs across the city, the suburbs and the Peninsula.
Melbourne teamMore than 2,000 jobs across Geelong, the Bellarine and the Surf Coast.
Geelong teamMore than 2,000 jobs right across the territory and Queanbeyan.
Canberra teamHundreds of jobs across Ballarat and the goldfields.
Ballarat teamFix-It Right is a residential plumbing business, and that's on purpose. We're not trying to be everything to everyone. Homes are what we do all day, every day, from heritage terraces to brand-new builds, so we know the pipework, the common faults and the quirks of houses in your area. Doing one thing properly is how the job gets done right the first time.
Homes. Only homes. Every single day.
The plumber who comes out and works out what's wrong is the one who fixes it, and they stay with your job from start to finish until it's done properly, top to bottom. We don't send one person to look and another to do the work, and we never pull your plumber off your job to chase the next call. Not many plumbing companies anywhere are that strict about it, and it's why the job gets done right the first time.
Same face from the first knock to the final test
A real plumber
with real reviews
Plumbing Team LeaderWith us since 2020
View Jack’s profileJack did a great job on a major pipe reline over several days. Also tidied up the front yard and replanted lawn where excavation occurred. Easy to deal with, reliable, highly recommended.
With almost 20 years in the plumbing industry, I’m passionate about helping customers and making sure every job is done right. Outside of work, I’m a dedicated husband and proud dad to three boys, soon to be four, with two Labradors keeping us on our toes! I’m a massive footy fan and love nothing more than having a good laugh and a friendly chat with customers while getting the job done. For me, plumbing is about more than just fixing problems. It’s about building trust and making people feel looked after.
PlumberWith us since 2023
View Thane’s profileThane was our plumber at mums place and did an amazing job
I am pursuing further studies in plumbing to develop and refine my skills. I enjoy the diversity that comes with plumbing. When I am not at work I like fishing, motorbike riding and jet skiing, and travelling and camping with family and friends.
PlumberWith us since 2025
View Conrad’s profileTop-notch plumbing service! We had Conrad from Fix-It Right Plumbing visit today, and he was absolutely fantastic! A true professional, he provided excellent service and solved our plumbing needs efficiently. From the friendly and helpful communication with the girl on the phone to the exceptional work on-site, everything was top-notch. The pricing was fair and transparent, making the entire experience stress-free. If you're in need of reliable and high-quality plumbing, this team is the one to call. Highly recommended!😀👍
Conrad has a range of knowledge in plumbing, specialising in urgent repairs for homes. Conrad prides himself on assisting his customers to the best of his ability, and always arrives with a smile on his face.
PlumberWith us since 2021
View Mitch’s profileMitch was great. Gave me all the options Was patient and considerate of the dogs ensuring they didn’t get out. Let me know when he was going down the street to get anything he needed. Left the house and garden clean. Thanks heaps mate. Great service. Great customer care and I’m loving my new loo
Mitch loves playing sports and is an avid Melbourne supporter in the AFL. He loves the challenge of finding and solving people's plumbing problems and making sure our customers are left pleased.
PlumberWith us since 2025
View Lachie’s profileLachie was a great help today diagnosing our blocked stormwater drains. Would recommend
Lachie comes from a background in plumbing home maintenance and loves dealing with customers day to day. In his spare time he enjoys the great outdoors, and recently spent 6 months in Whistler on a working holiday.
PlumberWith us since 2017
View Adam’s profileAdam thanks so much your knowledge and support was appreciated. Rachael thanks for all of your support and communication. Kind regards Brooke
Adam has a young family and enjoys photography. He also has a keen interest in cars. Adam is an experienced qualified plumber who has a flair for leak detection with a 100% strike rate when finding hidden water leaks.
PlumberWith us since 2026
View Riley’s profileWe had Riley perform several plumbing tasks for us and he was very proficient explaining everything he was doing as he went along. Also he was such a friendly young man.
Riley is one of our hardworking plumbers, known for his keen attention to detail. He enjoys helping customers out of sticky situations by providing practical, effective solutions and going the extra mile. Outside of work, Riley is a passionate Essendon supporter and lifelong drummer who enjoys tackling challenging motocross trails.
PlumberWith us since 2026
View Cailem’s profileCailem was an experienced plumber and efficient and friendly and I was more than satisfied with the excellent work he did.
Plumbing Team LeaderWith us since 2021
View Jarryd’s profileJarryd was very helpful and did a great job. His communication was outstanding, always keep in us in the loop. Overall very satisfied with the result and would highly recommend services to others.
Jarryd enjoys keeping fit and going to the gym, watching Essendon and Formula 1. He also has a passion for cooking and photography. Jarryd has over 10 years of plumbing maintenance experience and loves the diversity of plumbing.
PlumberWith us since 2024
View Brady’s profileWe had an issue with our tempering valve. We called Fixitrightplumbling. There was a scheduling issue, other than that, Brady did a fantastic and professional job, cleaned up well. Fantastic job.
Brady enjoys maintenance plumbing and the challenges that come with it. No task is too hard. He also enjoys making customers happy with the work that he provides. Outside of plumbing he enjoys camping, motorbike riding and travelling with his wife.
PlumberWith us since 2025
View Jared’s profileJared was amazing. Was able to explain the damage to my pipes and promptly fix it ☺️
Jared comes with many years of plumbing experience in residential and commercial plumbing systems, and is committed to delivering high quality service to every job he undertakes. In his spare time he loves the gym, playing footy, and coaching women's cricket.
PlumberWith us since 2023
View Ryan’s profileHighly recommend Ryan. He was prompt, communication was excellent and his advice was honest and clear.
Ryan's into the gym and keeping active, the outdoors, and a trip to the cinema, and he's a keen follower of sport with a real interest in muscle cars. On the tools he likes the variety of maintenance plumbing, no two days the same rather than the same tasks on repeat, and he enjoys getting to know our customers, understanding what they need and helping them out. Most of all, Ryan takes pride in fixing a job properly so it stays fixed.
Plumbing Team LeaderWith us since 2025
View Gerry’s profileGerry did a great job, was super friendly, and patiently explained things I didn't understand. My mother was happy with the job.
Gerry has vast experience in solving plumbing maintenance problems, and strives to be the best plumber in Canberra. He is super friendly and always arrives with a smile on his face.
PlumberWith us since 2026
View Josh’s profileJosh is a legend, did a great job.
Josh is a passionate plumber who loves the trade and the chance it brings to solve real problems for people every day. He takes pride in delivering practical, reliable solutions while keeping things light hearted with his sense of humour. Outside of work, Josh has a strong passion for motorsport and can often be found around cars or at the track. When he is not on the tools he enjoys camping, 4x4 adventures and the outdoors.
Swipe to meet the rest of the team
I still run it myself, every week
Training is the one thing we really specialise in. A plan before the van leaves. Parts organised. Tools repaired the week they break. Nobody sent to a job they haven't been shown how to do. Work checked the first time. Prepared people do work they're proud of, get home on time and stay, and that's what a 10-year guarantee is actually made of: someone still standing behind it in year seven.
A 10-year workmanship guarantee on our work (15 years on the Fix-It Right Care Plan).
Members of the Nexstar Network, an international group that sets the training standard we work to.
Real customers, in their own words
Not stock photos. Straight off our plumbers' phones.
November 2026
Replacement hot water system installed
November 2026
Failing gas hot water swapped for electric
November 2026
New gas hot water and a gas line fault
November 2026
Blocked shower drain cleared and basin trap replaced
November 2026
Burst hot water line on the roof
November 2026
Toilets and dishwasher removed and refitted for tiling
November 2026
Blocked dishwasher drain connection cleared
November 2026
Hot water service, new valves and a garden tap
November 2026
Leaking hot water relief valve replaced
Real results: what they rang about, what we found, what we did
The person behind the name
Dad's rule. Still the rule on every job.
Richie learned that from his dad in a shed in Langwarrin, spent four years welding food-grade stainless where a weld is either right or it isn't, and started the business in 2007 with an ad in the local paper and a ute he set up himself. In 2015 he renamed it after his dad's rule: Fix-It Right. Every plumber on the team still trains with him weekly.
Read Richie's story
For homeowners who'd rather stay ahead of plumbing problems than wait for the next one. 10% off every job, a 15-year workmanship guarantee, and a home and drain inspection every year, so the small things get caught before they become big ones.
So the bad day never comes
Quick, practical things worth knowing before you need us.
Real advice, from the people who fix it
The walk our plumbers do on every job, room by room. Mark each thing OK or Flag and get your home's score.
Start the check
We went through 2,102 blocked drain jobs across Melbourne, Geelong and Canberra. Tree roots turned up in 56% of blockages. Wipes? About 4%.
Read the report
Most of us don't think about the plumbing until something goes wrong. It's easy to pick up habits that seem harmless but quietly build into bigger problems.
Read
Reckon you've got a water leak? Maybe the bill's suddenly high, water's pooling in the front yard, or it's spurting out under the kitchen sink.
Read
No. The call-out is $0, and you get up to three written options before any work starts, so you decide with the price in front of you.
Melbourne, Geelong, Canberra and Ballarat, and the suburbs and towns around each. Pick your region above to see the local team.
Yes. Victoria licence 45661, ACT licence 20211237, and fully insured. Every plumber's registration is on their profile so you can check them yourself.
A 10-year workmanship guarantee on our work, and 15 years on the Fix-It Right Care Plan.
Yes. With Fix-It Now Pay Later you get 12 months with no interest and no repayments.
Yes, your call's answered any time, day or night. We'll work out how urgent it is and get you booked for the next available plumber.
Looking for a plumber?
Real, licensed plumbers and honest options, so you can fix the problem once and get on with your life.
Rough day? A real plumber is a tap away.
