Your professional
plumber Carrum Downs

5.0 out of 5 stars

review from:

Just had Jason Farry out to our house today to find a worrying hidden leak in our two storey home. Jason was so knowledgeable friendly and thorough, every step was explained and priced before he preceeded. We are so impressed with Fix- it- Right Plumbing and Jason even had great suggestions for other minor issues around our home. Excellent service, expert advice and high tech equipment meant that the exact problem was found and fixed today on the spot! Would highly recommend Jasons services to anyone! We will always call Fix it Right in the future. Thank you!

Response from Fix It Right Plumbing
Wow what a great review Meredeth, We are so happy you had such a great experience with Jason. He is very friendly and passionate about giving the absolute best service he can and making all his customers feel at ease while he is in their homes. He does carry the very best equipment and he also has a keen eye and knows what to look for when finding hidden leaks. We are glad we could get you back up and running quickly and ill pass your comments onto Jason he will be thrilled - thanks again for the great review

5.0 out of 5 stars

review from:

it’s response quickly. Just few minutes solve the problems. Thanks a lot.

Response from Fix It Right Plumbing
Hi 庞峻青, thanks for your review today, we are glad James managed to get your basin drain sorted quickly today, it was a really simple job and didn't take him too long at all.

5.0 out of 5 stars

review from:

James arrived at the time arranged and was very pleasant and professional in discussing with me the main problem that I had a concern about. He conducted a check of plumbing arrangements in the house and then discussed costings with me. The work was completed quickly and efficiently. Thank you.

Response from Fix It Right Plumbing
Thank you David for taking the time to write a great review, We are glad you now have your water pressure regulated as it does protect all the fixtures and fittings on your plumbing system as well as extends the life of your hot water system and tap ware. Please don't hesitate to contact us should you need any further assistance

5.0 out of 5 stars

review from:

James attended our house today for water leak tests and installation of new toilet, he was clear and concise with the work need to be done and went above and beyond the expected standard or work. He took great care and responsibility in each and every stage of the job.

Response from Fix It Right Plumbing
Wow thanks so much for such a great review Joe, James takes great pride in ensuring that all his customers are kept up to date through the whole process and he makes sure your happy before he gets started. We are thrilled to hear you had such a positive experience with James, he really is an asset to our team and we value him greatly - thanks for your feedback, well be sure to pass it on to him

5.0 out of 5 stars

review from:

Thank you for such a great experiance, super efficient replacement of our blown hot water system, you turned around a stressful situation with great customer service, all fixed in the same day in time to bath our baby. It was lovely to have James in our home, he’s a great guy. Highly Recomended 5*

Response from Fix It Right Plumbing
Thank you very much for taking the time to write such a positive glowing review for James, he did mention that you were thrilled to get hot water and also were very accomodating of him while he was there. He really enjoyed working for you both and would be happy to help out in any way in the future, Thanks again and thank you for the hand delivered carton of beer as well. We will share them round the office on Friday afternoon

5.0 out of 5 stars

review from:

UNDER 1 MONTH AGO Adam and the team have been really helpful, communication has been excellent. They found the leak and fixed it on the the same day. The job was done efficently and professionally, the area Adam worked on was always safe and he cleaned up. I have a 10 year guarantee on his excellent work. Very satisfied. Job well done.

Response from Fix It Right Plumbing
Thanks very much Eliazbethz for taking the time to review our service and Adam in particular. Adam is very dedicated and loves to ensure he gets to the bottom of every leak he finds, he is highly trained and stands behind the work he does. Ill pass your comments onto Adam and the rest of the team

1.0 out of 5 stars

review from:

Pros: Polite customer service & punctual attendance. Cons: Expensive service & the initial problem was not fixed. We initially called Fix It Right Plumbing due to a leaking pipe under our kitchen sink. After the first inspection we had several pipes replaced resulting in a bill of nearly $500 After 12 hours we started using our sink again (as instructed by the plumber), however we noticed that the pipe was still leaking. We did the right thing and contacted the company and gave them another chance to fix the problem. The plumber came out a second time and applied silicon to the pipes however the following day we noticed that the pipe was still leaking. My husband ended up buying silicon from Bunnings and sealed the leak himself. All in all we're disappointed with the result, and stressed that we wasted so much money.

Response from Fix It Right Plumbing
Hi Marcelle, Thanks for calling the office to clear up finding your invoice and job. I am pleased to hear we have rebooked you in with Chris for Friday to come and fully rectify your drain issue and would like to thank you for your patience. We pride ourselves on giving the best customers service and also completing the job to the highest standards, unfortunately in your case there was a mistake made and for that we apologise. We will make this right and hope hat once the job is completed you update the review to fully reflect the service you got

5.0 out of 5 stars

review from:

James was very friendly and helpful. Nothing was to much trouble. Very helpful.

Response from Fix It Right Plumbing
Thanks very much for the kind words Peter, we hope all is well with your burst water pipe 🙂

5.0 out of 5 stars

review from:

Adam provides EXCELLENT service and great customer service. Professional advice, will definitely recommend family and friends!

Response from Fix It Right Plumbing
Thanks Isabella for your great review. Adam is awesome at what he does and is very passionate about making our customers happy - well pass on your kind words it will make his day

5.0 out of 5 stars

review from:

Called and they send James within the hour. He was very thorough with his inspection and noticed the hot water flow was a bit weak. He not only got my toilet cistern fixed which was the reason I called Fix-it but also my hot water pressure and some water taps leakage fixed too. Very happy and satisfied. Will called them again should I require any plumbing done. Thanks once again, James.

Response from Fix It Right Plumbing
Thank you Chooi Hong Lim for taking the time out of your day to write such a fantastic review for James. He is very friendly and really knows his stuff. He did keep me up to date while at your job and we are soo happy we could get to the bottom of such a long lasting problem. We are so glad you now have full hot water pressure through your whole house, what a relief