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Fix-It Right Plumbing

Plumber Point Cook & Williams Landing

Right across Point Cook and Williams Landing, your neighbours have had their plumbing sorted the Fix-It Right way, done properly, fixed so it stays fixed. Now it's your turn. Below are real jobs we've done around here, what local customers have said, and the plumbers who actually work your area.

Let us call you

How urgent is it?
  • No fee for the visit. Pay only if you go ahead
  • Three written quotes before any work starts
  • Licensed plumbers. 10-year workmanship warranty

Had the camera out, then someone yelled "burst pipe" and that was that.

Photo coming soon

Suburbs we cover

Our work around Point Cook

143jobs in the last 2 years

79in the last 12 months

Most common jobs

  • Blocked drains 20%
  • Toilets 19%
  • Hot water 17%
  • General plumbing maintenance 44%

33%+of the 24 blocked drains around Point Cook involved tree roots

In general terms: 2000s-2020s estates; reactive basalt clay.

Water authority: Greater Western Water · Council: Wyndham

Richie Foster, Fix-It Right Plumbing

Plumbers in Point Cook and Williams Landing

Point Cook is one of Melbourne's newest suburbs, a huge, planned community that's grown from paddocks to tens of thousands of homes in a couple of decades, with Williams Landing alongside it. We work right across both, and it's a busy area for us.

Over the last two years we've done more than 140 jobs around Point Cook. Because almost all the housing here is new, the work is mostly the modern-home kind: hot water systems, taps, toilets and the occasional issue left over from the original build, rather than the old-pipe problems you get in Melbourne's established suburbs.

Newer doesn't mean problem-free, and when something comes up it's often straightforward to sort. We find the actual cause, whether it's a failed hot water system or something that wasn't done right when the home was built, rather than just patching over it.

Whatever the job, from hot water to a blocked drain or a burst pipe, we fix the cause, not just the symptom. That's been the Fix-It Right way since Richie started the business in 2007.

Recent jobs around Point Cook

Ensuite toilet lifted to jet a root-blocked sewer in Point Cook

August 2026

Blocked drain, Point Cook

Clearing a blocked ensuite sewer drain

What they rang about
The customer called because using the ensuite toilet caused sewer water to back up into the shower and room.
What Riley found
Riley found a sewer blockage caused by tree roots entering the pipework.
What Riley did
Riley removed the toilet, cleared the blockage using a high-pressure jet, inspected the drain with a camera, and then reinstalled and tested the toilet.
Riley
Powder room toilet removed to clear a PVC offcut in Point Cook

May 2026

Blocked drain, Point Cook

Slow-draining powder room toilet

What they rang about
The customer reported that the powder room toilet and bathroom sink were draining very slowly.
What Thane found
Thane found a piece of PVC lodged in the pipe branch along with a defect further downstream.
What Thane did
Thane removed the toilet to clear the blockage and relined the damaged pipe section with a one-metre patch.
Thane
Cistern fitted with new valves

February 2026

Toilet leak, Point Cook

Fixing toilet leaks and replacing faulty valves

What they rang about
The toilet kept constantly filling with water even when the wall tap was turned off.
What Lachie found
During the toilet leak repairs, Lachie discovered severely corroded cistern bolts and a leaking flush pipe.
What Lachie did
Lachie resolved the toilet leaks by installing new inlet and outlet valves, replacing the flush pipe, isolation valve and flexi hose, and fitting a pressure limiting valve at the water meter before testing.
Lachie
Drain camera view inside the stormwater pipe

December 2025

Blocked drain, Williams Landing

Blocked stormwater drain clearing and pipe repair

What they rang about
A blocked stormwater drain was overflowing whenever it rained.
What Jared found
A blocked stormwater drain contained tree roots and rubbish trapped in a broken pipe section.
What Jared did
Jared fixed the blocked drain by digging up and repairing the broken pipe, clearing the roots, installing an access riser, and fitting a protective grate.
Jared
New basin taps and connections under the vanity

November 2025

Dripping tap, Point Cook

Dripping taps replaced with customer supplied basin set

What they rang about
We were called to help with dripping bathroom basin taps that were leaking from the spout.
What Thane found
Thane found the existing taps were old and worn out, and a pressure reducing valve was also needed at the water meter.
What Thane did
Thane removed the old tapware, installed the new basin set, and fitted the pressure reducing valve at the water meter.
Thane
Thermal camera tracing moisture around the shower

May 2025

Leak detection, Williams Landing

Ensuite shower leak detection

What they rang about
We carried out leak detection after the customer reported their ensuite shower was still wetting the adjacent carpet despite previous regrouting work.
What Jarryd found
Jarryd's leak detection testing confirmed the internal pipework behind the wall was intact, but showed water was penetrating beneath the floor tiles from the shower screen.
What Jarryd did
Jarryd completed thorough leak detection to pinpoint the source of the moisture and recommended a specialist for the required sealing work.
Jarryd

What local customers say

Thane was prompt and precise with his work.
Benjamin Yee
Thane was very knowledgeable, helpful, and kept us updated with progress and costings. He also has a great postive attitude. Highly recommend.
Carol Cope
Thane was helpful and kind to do the fix in very quickly. He advised the right fix and did a great job fixing my toilet cistern
Mayank Arora
Joel has been amazing, he was punctual, very friendly and explained everything in detail. Very professional work and fixed my water pressure issue on the spot.
Jackson Tong
Excellent service. Thane did a great job. Super friendly, told me what he did to fix it. Would recommend
Steven Long
Highly recommend Fix It Right Plumbing, found them on Google. They were very responsive and Jarryd was very friendly, efficient, and professional. Before commencing the job he provided a quote, and also did a check throughout the house. Very reliable, knowledgeable and he completed the job to my satisfaction.
natalie raghavan
Thane from fix it right plumbing was punctual, polite, considerate of our needs (including our 6 month old baby's nap time!) and completed the job neatly. We're pleased with the experience and result. Thanks Thane!
Lee Ong Siow
Jarryd from Fix It Right showed up on time and provided an efficient and professional service. He is very skilled at what he does and I noticed he cares about the quality of his work. I would definitely call them again whenever I have any plumbing issues and I would highly recommend them to my contacts, friends and family.
Mahmud Rahman

The same plumber, start to finish

The plumber who comes out and works out what's wrong is the one who fixes it, and he stays with your job from start to finish until it's done properly, top to bottom. We don't send one person to look and another to do the work, and we never pull your plumber off your job to chase the next call. Not many plumbing companies anywhere are that strict about it, and it's why the job gets done right the first time.

A Fix-It Right plumber showing a homeowner the pipes under the kitchen sink

Your local plumbers

Jack

Jack

Plumbing Team LeaderWith us since 2020

View Jack’s profile
Jack did a great job on a major pipe reline over several days. Also tidied up the front yard and replanted lawn where excavation occurred. Easy to deal with, reliable, highly recommended.
James McCoy

With almost 20 years in the plumbing industry, I’m passionate about helping customers and making sure every job is done right. Outside of work, I’m a dedicated husband and proud dad to three boys, soon to be four, with two Labradors keeping us on our toes! I’m a massive footy fan and love nothing more than having a good laugh and a friendly chat with customers while getting the job done. For me, plumbing is about more than just fixing problems. It’s about building trust and making people feel looked after.

Thane

Thane

PlumberWith us since 2023

View Thane’s profile
Thane was our plumber at mums place and did an amazing job
Gayle O’Brien

I am pursuing further studies in plumbing to develop and refine my skills. I enjoy the diversity that comes with plumbing. When I am not at work I like fishing, motorbike riding and jet skiing, and travelling and camping with family and friends.

Conrad

Conrad

PlumberWith us since 2025

View Conrad’s profile
Top-notch plumbing service! We had Conrad from Fix-It Right Plumbing visit today, and he was absolutely fantastic! A true professional, he provided excellent service and solved our plumbing needs efficiently. From the friendly and helpful communication with the girl on the phone to the exceptional work on-site, everything was top-notch. The pricing was fair and transparent, making the entire experience stress-free. If you're in need of reliable and high-quality plumbing, this team is the one to call. Highly recommended!😀👍
Steven McQuie

Conrad has a range of knowledge in plumbing, specialising in urgent repairs for homes. Conrad prides himself on assisting his customers to the best of his ability, and always arrives with a smile on his face.

Mitch

Mitch

PlumberWith us since 2021

View Mitch’s profile
Mitch was great. Gave me all the options Was patient and considerate of the dogs ensuring they didn’t get out. Let me know when he was going down the street to get anything he needed. Left the house and garden clean. Thanks heaps mate. Great service. Great customer care and I’m loving my new loo
Tanya

Mitch loves playing sports and is an avid Melbourne supporter in the AFL. He loves the challenge of finding and solving people's plumbing problems and making sure our customers are left pleased.

Lachie

Lachie

PlumberWith us since 2025

View Lachie’s profile
Lachie was a great help today diagnosing our blocked stormwater drains. Would recommend
Richard Bartlett

Lachie comes from a background in plumbing home maintenance and loves dealing with customers day to day. In his spare time he enjoys the great outdoors, and recently spent 6 months in Whistler on a working holiday.

Adam

Adam

PlumberWith us since 2017

View Adam’s profile
Adam thanks so much your knowledge and support was appreciated. Rachael thanks for all of your support and communication. Kind regards Brooke
B H

Adam has a young family and enjoys photography. He also has a keen interest in cars. Adam is an experienced qualified plumber who has a flair for leak detection with a 100% strike rate when finding hidden water leaks.

Riley

Riley

PlumberWith us since 2026

View Riley’s profile
We had Riley perform several plumbing tasks for us and he was very proficient explaining everything he was doing as he went along. Also he was such a friendly young man.
Lyn Dalton

Riley is one of our hardworking plumbers, known for his keen attention to detail. He enjoys helping customers out of sticky situations by providing practical, effective solutions and going the extra mile. Outside of work, Riley is a passionate Essendon supporter and lifelong drummer who enjoys tackling challenging motocross trails.

Ben

Ben

PlumberWith us since 2024

View Ben’s profile
Recommended - good experience and reliable Ben advised us when he would arrive, was spot on time and explained everything thoroughly without any prssure. Very proffessional and clean - did a great job!
Mike G

Ben comes from a background of domestic new home plumbing and moved into maintenance to expand his skill set. He is also currently studying further for plumbing. Away from work he is an avid Brisbane Lions supporter and footy fan, and spends time with his partner and close friends.

Cailem

Cailem

PlumberWith us since 2026

View Cailem’s profile
Cailem was an experienced plumber and efficient and friendly and I was more than satisfied with the excellent work he did.
Felicity Hayes

Point Cook plumbing questions

My Point Cook home is only a few years old, what can go wrong?

Even newer homes get their share: hot water systems, taps and toilets that wear out, blocked drains from everyday use, and the occasional issue with the original install. We handle all of it, and because the plumbing's newer, problems are often quick to sort.

Who's my water authority in Point Cook?

Greater Western Water covers Point Cook and Williams Landing. If the issue is at the meter or the sewer connection at the street, that's their responsibility, and we'll help you work out what's yours and what's theirs before any work starts.

Can you fix something that wasn't installed right when my estate was built?

Yes, and it's worth getting onto. In fast-built estates like Point Cook we do see the occasional thing that wasn't done quite right first time. We can find the problem, show you what's going on, and put it right properly.

My hot water's gone in Point Cook, can you sort it quickly?

Usually yes, it's one of our most common jobs out here. We carry the common hot water systems on the vans, so if yours can't be repaired we can often have a new one in and running the same day.

How quickly can you get to Point Cook?

The west is a regular patch, so Point Cook and Williams Landing are well covered.

What every job comes with

  • $0 call-out. We come out and look things over. If you don't go ahead, you don't pay.

  • Three written quotes. The first gets you out of trouble, the last takes care of everything the whole-home check found, and there's one in between. All of them are proper fixes.

  • Fixed For Good. Done properly the first time, triple tested before we leave, and backed by a 10-year workmanship warranty.

Every job

Fix-It Now - Pay Later

12 months, no interest, nothing to pay

Get it fixed today, on any job, and make your first payment in a year. It's there because a burst pipe doesn't wait for payday, and neither should the repair.

See how it works

*Eligible jobs. Terms, conditions and credit approval apply.

Every job comes with our 10-year workmanship warranty.

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