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Fix-It Right Plumbing

A toilet that stops leaking, and stops keeping you up.

A toilet that won't stop running has a way of getting under your skin. The trickle, the random refill in the middle of the night, especially if it's the ensuite right next to the bed. And if it's really running, it's quietly putting a lot of water down the drain the whole time.

It's rarely a big job, but it's worth getting onto before the water bill shows it. We find what's actually failing in the cistern and fix it, so the noise stops and the toilet just works again.

  • $0 call-out
  • Running cisterns fixed at the part that's failing
  • Leaks at the base fixed properly, pan reseated
  • Water pressure checked
  • 10-year workmanship warranty
  • Fix-It Now - Pay Later: 12 months, nothing to pay

Let us call you

When should we call?
  • No fee for the visit. Pay only if you go ahead
  • Three written quotes before any work starts
  • Licensed plumbers. 10-year workmanship warranty

Fix the part, then fix the reason

A toilet that runs or leaks has a part that's failing, and usually a reason it failed. The inlet valve that lets water in, the washer that holds it in the cistern, the seal under the pan: each one wears out, and some wear out early because the water pressure in the house is too high. Swap the part and leave the pressure, and you'll be hearing it again. So we find the part that's failing and replace it, then check why it went. Fixed for good, not fixed for now.

Running, or leaking?

A toilet that runs is losing water down the pan: you hear it trickling, or the cistern refills on its own when nobody's used it. Here's a check you can do yourself: put a few drops of food colouring in the cistern and don't flush. If the colour turns up in the bowl, water is getting past the seal. A toilet that leaks is losing water onto the floor: a puddle at the base, a damp patch on the ceiling below, or water around the pipe at the wall. Running costs you water; leaking costs you floors. Either way, we'll find it.

Why toilets run and leak

Inside the cistern, two parts do almost all the work. The inlet valve lets water in and shuts off when the cistern is full. The outlet valve holds the water in until you flush, sealed by a rubber washer. Both wear: the washer perishes, the valve stops shutting off properly, and water slips through. Under the pan, the seal between the toilet and the drain can fail too, and then the leak is on the floor rather than in the bowl.

Here's the part most people never hear: high water pressure wears those parts out faster. If the pressure in your house is too high, the inlet valve is fighting it every time the cistern fills. Replace the valve and leave the pressure, and the new one goes the same way. That's why we check your pressure, not just the part.

How we fix yours

Every toilet job starts with finding out exactly what's failing. And you'll know the price of the first step before we touch a thing.

We find the failing part. We open the cistern and check the inlet valve, the outlet valve and its washer, and for a leak at the base, the seal under the pan. Nothing gets replaced on a guess.

We check the pressure. If it's too high, it's why the part failed, and it'll be why the next one fails too.

We fix it properly. The worn part is replaced, not weighed down or adjusted to buy a few months. A leak at the base means the pan comes up and is reseated on a new seal.

We test it. We flush it, watch it refill and shut off, and check the base is dry before we go.

Through all of it, you only ever face one decision at a time. You'll know what the next step costs before it starts, and nothing proceeds until you're ready.

What we'll recommend, and why

Our rule is a simple one: we only recommend work you'll benefit from. If it's one worn washer, we'll replace it and that's the end of it. If the valves are old and the rest of the cistern is going the same way, we'll show you and price a full cistern service, or a new cistern if it's past saving. If your pressure is too high, we'll show you the reading and recommend a pressure limiting valve, because it protects every tap and fitting in the house, not just the toilet. If we've noticed something else along the way, we'll show you that too: priced, in priority order, your call at your pace.

We get our job right so that you can keep going with yours.

What it costs

Fixing the part and fixing the reason it failed are two different decisions, and we price them that way: you'll never get one blurred quote covering a valve, a new cistern and a pressure limiting valve. Every price is agreed before work starts.

And if the repair has landed at a bad time, Fix-It Now - Pay Later spreads it over 12 months with nothing to pay.

What things cost and where the money goes is all on one page: What it costs

Some of the recent toilet leaks we've fixed

Toilet cistern connector and stop tap

September 2026

South Yarra

Leaking toilet connector and new shower

What they rang about
The customer called about a leak and asked for a new shower to be fitted.
What Adam found
Adam found a slow drip coming from the toilet cistern connection caused by a loose connector.
What Adam did
Adam removed the failed connector, cleaned the thread, installed a new flexi hose, and fitted the new shower.
Adam
Toilet suite in a tiled bathroom

September 2026

Carrum Downs

Leaking Toilet Replacement

What they rang about
The customer reported a leak at the base of the toilet where the pipe meets the wall.
What Cailem found
Cailem found the toilet was leaking at the base where it connected to the wall, and the customer chose a new suite.
What Cailem did
Cailem installed a new toilet suite, cistern stop, and pan collar, then tested all works thoroughly.
Cailem
New back-to-wall toilet pan installed

September 2026

Red Hill South

Toilet leak repair and new pan installation

What they rang about
We responded to a toilet leak.
What Ben found
Ben found that the existing pan collar was leaking.
What Ben did
Ben supplied and installed a new wall-faced pan and replaced the faulty collar.
Ben
Toilet pan connection to the wall

August 2026

Mount Evelyn

Toilet leak repair and new pan collar

What they rang about
The customer noticed water leaking from the back of the toilet seal.
What Cailem found
Cailem found the toilet was leaking due to a worn-out pan collar.
What Cailem did
Cailem pulled the toilet out, replaced the faulty seal, and reinstalled and tested it.
Cailem
Toilet cistern open for a new inlet valve

August 2026

Wanniassa

Fixing a leaking toilet cistern and basin

What they rang about
The homeowner called us because the back of their toilet under the cistern had been leaking on and off for months.
What Josh found
Josh's inspection revealed the main leak was coming from the inlet valve at the base of the cistern, along with a separate leak from the basin mixer.
What Josh did
Josh serviced the cistern by replacing the inlet valve, flexible hose, and outlet rubber, and also replaced the leaking basin mixer.
Josh
Old and new toilet inlet valves side by side

August 2026

The Basin

Fixing a Leaking Toilet Cistern

What they rang about
The customer reported that their toilet was leaking in the cistern.
What Riley found
Riley found the cistern inlet valve wasn't sealing properly, allowing water to run into the bowl due to high water pressure.
What Riley did
Riley replaced the faulty valve, installed a pressure regulator at the water meter, and upgraded the hot water and garden tap valves.
Riley
Toilet cistern open showing the new internal parts

August 2026

Main Ridge

Leaking Toilet Causing Wall and Carpet Damage

What they rang about
The customer reported that the base of their toilet was leaking inside the wall and soaking into the carpet.
What Riley found
Upon investigation, Riley found the toilet was leaking from the cistern bolts and dripping onto the floor, causing water to run into the wall and skirting boards.
What Riley did
Riley performed a full toilet service with new internal parts and a new pan bend, reinstalled the toilet, replaced the hot water service PTR valve, and installed a pressure-reducing valve.
Riley
In-wall toilet removed with the wall opened up

July 2026

Torquay

Fixing leaking toilets with incorrect flush pipes

What they rang about
The customer reported leaking in-wall toilets that needed to be removed so the wall behind them could be repaired.
What Jarryd found
Jarryd found that incompatible flush pipes had been installed, which was causing water to leak inside the wall cavity.
What Jarryd did
Jarryd removed the toilets, replaced the wrong flush pipes with genuine compatible parts, and reinstalled the pans once the wall was fixed.
Jarryd
Ensuite toilet cistern open with the new internal parts

July 2026

Altona Meadows

Fixing a running ensuite toilet cistern

What they rang about
The customer called because the toilet flush wouldn't stop running.
What Mitch found
Mitch found that the internal cistern parts in the ensuite were damaged.
What Mitch did
Mitch replaced the old internals with a new dual flush valve, inlet valve, and flex hose, then tested the setup.
Mitch
Toilet pan removed showing the leak stain on the floor
Before

July 2026

Ivanhoe

Toilet leak repair and flexible hose replacement

What they rang about
We were called to check a toilet leak that was tracking underneath the floor tiles.
What Lachie found
Lachie found that the rubber seal at the toilet pan connector was completely perished and causing the leak.
What Lachie did
Lachie installed a new rubber seal and resealed the toilet base, alongside replacing the cistern flexible hoses and extending the kitchen mixer hose.
Lachie
Toilet flush pipe before the repair
Before

July 2026

Deer Park

Toilet leaks and blocked drain repair

What they rang about
We received a call about a toilet leaking onto the floor alongside a suspected cracked wastewater pipe.
What Jared found
Jared discovered a worn flush pipe rubber causing the toilet leak, along with an overflowing gully and multiple major sewer line issues.
What Jared did
Jared fixed the toilet leak by replacing the old flush pipe rubber, then cleared and inspected the blocked drain using high-pressure jetting and a camera.
Jared
Toilet pan connector with the toilet removed

June 2026

Doncaster East

Fixing a Leaking Upstairs Toilet

What they rang about
The customer called us because water marks were appearing on their downstairs ceiling beneath the upstairs bathroom.
What Lachie found
Lachie found that a perished toilet pan seal and loose fixing bolts were letting water pool and leak down into the ceiling.
What Lachie did
Lachie replaced the worn pan seal and flexible hose, installed a new inlet and isolation valve, and securely reinstalled the toilet.
Lachie
Cistern with old leaking valves
Before

June 2026

Moonee Ponds

Toilet leaks repaired with new valves and hoses

What they rang about
Toilet leaks prompted the call because a pipe was leaking and the tap would not shut off.
What Lachie found
Toilet leaks involved a burst flexible hose on the inlet valve and a second toilet hose nearing failure.
What Lachie did
Toilet leaks were fixed as Lachie installed new inlet, outlet, and isolation valves on both toilets and tested them thoroughly.
Lachie
Old cast iron toilet waste before replacement
Before

June 2026

Dandenong

Leaking toilet cistern and waste replaced

What they rang about
The customer wanted an old toilet and kitchen tap sorted out.
What Riley found
The old cistern was worn out and the cast iron toilet waste was deteriorating.
What Riley did
Riley fitted a new cistern, replaced the cast iron waste with PVC and installed a new kitchen tap.
Riley
Toilet removed showing the pan connector

May 2026

Narre Warren

Master ensuite toilet leak and plumbing repairs

What they rang about
The customer reported an issue with their toilet.
What Conrad found
Conrad found that the pan collar rubber had perished and the toilet was originally installed incorrectly.
What Conrad did
Conrad replaced the perished rubber, correctly reinstalled the toilet suite, and fitted new taps and a hot water unit.
Conrad
Blocked inlet filter from the cistern valve

May 2026

Pakenham

Faulty toilet flush valve and cistern repairs

What they rang about
The toilet flushing button was sticking and sometimes failed to work properly.
What Lachie found
The inspection revealed a seized flush valve and sticking buttons causing the toilet issue.
What Lachie did
Lachie replaced the toilet inlet and outlet valves, isolation valves, and flexible hoses, plus handled extra plumbing and property repairs.
Lachie
New cistern inlet valve ready to fit

May 2026

Abbotsford

Toilet leak and new inlet valve fitted

What they rang about
The customer called because their toilet cistern was making strange noises and needed a standard seat fitted instead of a bidet.
What Lachie found
Lachie found a worn inlet valve causing a loud hissing noise and stopping the cistern from filling correctly.
What Lachie did
Lachie replaced the old valves and flexi hose, and fitted the customer's toilet seat to stop any leaks.
Lachie
Toilet cistern open with new inlet and flush valves

April 2026

Hawthorn

Running toilet and tapware upgrades

What they rang about
The customer reported that their toilet was constantly running into the bowl.
What Conrad found
Conrad found faulty toilet valves letting water run into the bowl, along with worn kitchen and bathroom tapware.
What Conrad did
Conrad isolated the water supply, replaced the kitchen mixer and toilet valves, installed new bathroom wall tapware, and fitted a pressure reducing valve.
Conrad
New pan connector and hose fitted to the toilet

April 2026

Caulfield North

Repairing a leaking toilet and updating taps

What they rang about
The household reached out because of a faulty toilet and worn taps.
What Lachie found
Inspection revealed a faulty toilet cistern, a leaking basin set, and worn kitchen taps.
What Lachie did
Lachie removed the old toilet and installed a new one, replaced the leaking basin set, and fitted fresh kitchen tapware.
Lachie
Cistern opened up to fix the running flush

April 2026

Yallambie

Toilet leaks with a running flush button

What they rang about
For toilet leaks, the customer noticed the button wouldn't stop running unless pressed again.
What Lachie found
Investigating the toilet leaks, Lachie found a faulty inlet valve causing the water level to continuously overflow, plus high water pressure.
What Lachie did
To fix the toilet leaks, Lachie replaced the inlet and outlet valves, installed a new isolation valve, flexible hose, and pressure limiting valve, then tested the system.
Lachie
Old toilet removed to find the leak
Before

April 2026

West Footscray

Toilet leak repair and cistern replacement

What they rang about
The customer contacted us about a toilet leak and flush issue upstairs.
What Riley found
Riley found that the toilet cistern was leaking and needed a full replacement.
What Riley did
Riley resolved the toilet leak by replacing the cistern, updating the valves and hoses, and sealing the pan to the floor.
Riley
New flush valve fitted inside the cistern

April 2026

Mount Martha

Broken toilet flush valve replaced

What they rang about
The flush button had stopped working, so the toilet had to be flushed by hand.
What Ben found
The flush valve was broken and the cistern internals were worn out.
What Ben did
Ben fitted a new flush valve and internals, plus new washing machine hoses and a pressure regulator.
Ben
Toilet cistern being serviced

March 2026

Casey

Toilet Repairs, Shower Rails and Subsoil Drainage

What they rang about
The customer reported that the toilet was running constantly and wouldn't stop.
What Gerry found
The cistern required a service due to a faulty inlet valve and outlet seal.
What Gerry did
Gerry serviced the toilet cistern, tightened the loose seats, installed new shower rails, and set up a new rainwater pump and subsoil drainage system.
Gerry
Toilet pan collar exposed with the toilet removed

February 2026

Casey

Fixing a leaking toilet causing ceiling damage

What they rang about
The customer reported a slow leak coming from the toilet and dripping into the ceiling below.
What Gerry found
Gerry found that the toilet pan collar had deteriorated over time, allowing wastewater to escape into the floor cavity.
What Gerry did
Gerry removed the old pan collar, installed a new seal, and reinstalled and tested the toilet.
Gerry
Cistern opened up to fix the leak

February 2026

Bonbeach

Toilet leak and new suite replacement

What they rang about
The household reported that a toilet kept running for a while after being flushed.
What Jack found
A worn toilet suite and internal valves needed replacing to stop the water running.
What Jack did
Jack installed a new toilet suite, inlet valve, flexible hose, and associated plumbing parts to fix the issue.
Jack
Cistern after the inlet and outlet valves were replaced

February 2026

Lalor

Toilet leaks fixed with cistern and valve replacement

What they rang about
Toilet leaks were reported, including a small leak inside the cistern and a continuous running sound.
What Lachie found
Investigating the toilet leaks, Lachie found the system was leaking and both valves were busted.
What Lachie did
To fix the toilet leaks, Lachie replaced the system, installed a new flush pipe, isolation valve and flexible hose, and tested it.
Lachie
New flush rubber fitted between the cistern and pan

February 2026

Kew

Toilet leaks fixed by replacing flush rubber

What they rang about
Toilet leaks were reported after water started leaking onto the tiles from the base every time it was flushed.
What Conrad found
Toilet leaks were traced to an incorrectly installed flush cone rubber that let water escape during a flush.
What Conrad did
Toilet leaks were stopped by replacing the faulty rubber with a new one, fitting it correctly, and testing it to ensure there were no more leaks.
Conrad
Cistern fitted with new valves

February 2026

Point Cook

Fixing toilet leaks and replacing faulty valves

What they rang about
The toilet kept constantly filling with water even when the wall tap was turned off.
What Lachie found
During the toilet leak repairs, Lachie discovered severely corroded cistern bolts and a leaking flush pipe.
What Lachie did
Lachie resolved the toilet leaks by installing new inlet and outlet valves, replacing the flush pipe, isolation valve and flexi hose, and fitting a pressure limiting valve at the water meter before testing.
Lachie
Cistern serviced with a new inlet valve and outlet seal

February 2026

Mount Martha

Two leaking cisterns serviced

What they rang about
The ensuite cistern was leaking and kept running after a flush.
What Conrad found
Both toilet cisterns had worn internal parts.
What Conrad did
Conrad serviced both cisterns with new inlet valves, isolation valves, flexible hoses and outlet seals, then tested them.
Conrad
Toilet with the cistern lid off for a new inlet valve

January 2026

Boronia

Toilet cistern leak and laundry pipe repair

What they rang about
The customer reported that water was leaking from their toilet cistern into the bowl and from a pipe in the laundry.
What Mitch found
Mitch inspected both areas and found the toilet required a new inlet valve.
What Mitch did
Mitch replaced the faulty toilet inlet valve and stop valve, tested everything, and discussed a price for a laundry sink replacement.
Mitch
Toilet pan collar where the leak was coming from

January 2026

Pearcedale

Fixing a leaking toilet in a barn

What they rang about
The customer reported that the toilet was leaking, wouldn't fill unless the tap was left on, and required the water to be turned on and off for every flush.
What Conrad found
Conrad found that the toilet was leaking from the pan collar rubber and the cistern valves had failed.
What Conrad did
Conrad replaced the pan collar rubber, fitted a new inlet valve and outlet seal, and tested the toilet.
Conrad
New toilet suite in a narrow toilet room

December 2025

Cranbourne West

Replacing an Old Toilet and Clearing Stormwater

What they rang about
The customer needed an old toilet replaced, a blocked stormwater drain cleared, and a stiff water meter checked.
What Jack found
The toilet was simply old with no major issues, but tree roots at the council connection were causing the stormwater troubles.
What Jack did
Jack supplied and installed a new toilet suite, cleared the stormwater blockage, and advised on the council connection.
Jack
Toilet back in service after the cistern repair

November 2025

Newport

Toilet leak and running cistern repair

What they rang about
The customer reported that their toilet was constantly leaking and running into the bowl.
What Jared found
Jared found a persistent toilet leak running continuously into the bowl of the concealed suite.
What Jared did
To fix the toilet leak, Jared replaced the inlet valve, outlet valve and flexible hose, then resealed the toilet to the floor and tested it.
Jared
New toilet suite installed

October 2025

Carlton

Toilet leaks repaired by replacing the suite

What they rang about
We were called out because the toilet was constantly running after being flushed.
What Conrad found
Conrad found that the old toilet suite needed a complete replacement to stop the ongoing leak.
What Conrad did
Conrad isolated the water supply, removed the old suite, and installed a new back-to-wall toilet before testing everything.
Conrad
Old toilet before the replacement
Before

September 2025

Aspendale

Toilet leak repair and new suite installation

What they rang about
The customer called because their only toilet bowl was leaking.
What Lachie found
Lachie found a split in the water point and a faulty rubber seal on the flush mechanism, along with a wet wall behind the plaster.
What Lachie did
Lachie installed a new toilet suite, replaced the damaged water connection and lug elbow, and fitted a fresh seal before testing everything.
Lachie
Toilet removed showing the leaking pan connection
Before

August 2025

Burwood East

Toilet leaks and bad odours resolved

What they rang about
The customer reported a toilet leak with unpleasant odours coming from underneath the bowl.
What Lachie found
Upon inspection, both pan collar rubbers were found to be perished.
What Lachie did
Lachie removed the toilet, replaced the perished rubbers, reinstalled the unit, and sealed it to ensure everything was secure and leak-free.
Lachie
New toilet stop tap and flexible hose fitted

January 2025

Melbourne

Toilet leak isolation valve replacement

What they rang about
The customer had to keep turning the toilet tap on and off to stop it leaking.
What Thane found
Thane's inspection revealed a worn-out toilet isolation valve, alongside a worn basin mixer and tempering valve.
What Thane did
Thane replaced the faulty toilet isolation valve, installed a new basin mixer and tempering valve, and fixed the kitchen drainage.
Thane
Faulty toilet inlet valve removed from the cistern

January 2025

Melbourne

Running toilet cistern fixed

What they rang about
The toilet cistern kept running after every flush, so the customer had to turn the water off each time.
What Thane found
A faulty inlet valve was letting water run constantly into the bowl.
What Thane did
Thane replaced the inlet valve, flex hose and stop tap, and the cistern now fills and stops as it should.
Thane
New basin waste and trap fitted

November 2024

Collingwood

Toilet leak and sewer smell fix

What they rang about
We responded to a call regarding a toilet leak and an intermittent sewer smell.
What Thane found
Thane found that the toilet pan outlet was missing the seal connecting the bend to the discharge pipe.
What Thane did
Thane supplied and installed a new toilet suite and replaced the basin plug and waste.
Thane

Our reviews from customers with toilet leaks

Thane replaced our old toilet after it started leaking, and I couldn’t be happier with the service. He was friendly and professional. The new toilet was installed quickly and everything was left clean. Happy with the service received. Would definitely recommend Fix it Right Plumbing to anyone needing a reliable plumber!
Natalie CookCanberra
Very happy with the service I received from Gerry on Friday. He identified the issue with my leaking toilet and was able to source the parts needed to fix it, with great care and precision. I really appreciated the extra time he spent looking at my other toilets and under the sinks to determine whether anything else needed monitoring. It was also especially handy to add another job to the service and have my washing machine connected to the laundry sink. I would highly recommend Gerry for his professionalism, care and attention to detail.

Reply from Gerry

Thankyou so much for the kind words Vick, im so glad we could sort the toilet out on the day and get you back up and running! Looking forward to helping you in the future and may the force be with you! Gerry

VickCanberra
Brady from Fix It Right Plumbing did a fantastic job helping us with a musky smell that was coming out of our bathroom. He took the time to find the cause and identified that it was the toilet. He explained everything clearly, and worked hard to get the issue sorted. Nothing was too much trouble, and we really appreciated the effort he put in. He was friendly, professional, and reliable. We would definitely recommend Brady to anyone looking for a great plumber. Thanks again!

Reply from Brady

Thanks so much for your kind words! I really appreciate you taking the time to leave a review. I’m glad I could help and that you were happy with the service. I always aim to keep customers informed, be upfront throughout the job, and leave everything as clean as I found it. Thanks again for choosing Fix It Right Plumbing, and if you ever need a hand in the future, I’d be more than happy to help. – Brady

Sandra GauroGeelong
Brady was very pleasent, clean and professional he has done a fantastic job with my hot water service 2 toilets and tap ware highly recommend

Reply from Brady

Thank you so much for your fantastic review, Damian! It was a pleasure helping you with your hot water service, toilets, and tapware. We’re really pleased to hear you were happy with the work and that you appreciated the professionalism and cleanliness throughout the job. We truly appreciate your recommendation and look forward to helping you again whenever you need us. Thanks for choosing Fix It Right Plumbing! Brady

Damian PayneGeelong
Jaryd from Geelong was awesome. Helpful installing toilet seats, plumbing for freezer and new shower units. Saved me money. Will use again and ask for him. Great job

Reply from Fix-It Right

Hi Jayne Thank you so much for leaving a great review. I'm so glad we could help make your new home truly yours. Thank you for choosing us and when you're ready for the next stage of works please reach out and let us know. Thanks again, Jarryd

Jayne HolmesCanberra
Blaze gave me quotes on the Bidet toilet and toilet seat installation and fixed my leaking basins for free.

Reply from Fix-It Right

Thank you for the review Crystal! Let us know if we can do anything else in the future for you! Cheers, Blaze

CrystalCanberra
Called Fix It Right Plumbing for the Mornington peninsula and spoke to the lovely Tamara. She arranged for a plumber to come out to fix the toilet cistern. The plumber couldn't come the same day though Tamara kept me informed and arranged it for the following day. The next morning I received an email with the name of the plumber (Ben), his bio and photo, so I would know who to expect. This is a great idea. As promised, Ben called me 20 mins before arriving, which gave me time to contact my mother (as it was for her toilet, not just because I needed to call my mother). Perfect timing as she has some memory issues so.needed to tell her as close as possible to the arrival time. Ben advised the flush valve could be replaced and he also did a check of the plumbing overall. We ended getting a few extra things done, to comply to current standards. Ben was great, very nice, got the job done quickly and efficiently. Would definitely use again, great company, lovely receptionist and lovely plumber.

Reply from Tamara

Hi Karen! Thank you so much for taking the time to leave such a wonderful review. It was a pleasure assisting you and making sure everything was organised as smoothly as possible for you and your mother, we really glad the communication and timing helped on the day. We’re also so pleased to hear that we were able to get everything sorted efficiently and take care of those additional items for you. We pride ourselves on effective communication and customer service, so it’s great to know that came through in your experience. We truly appreciate your support, and if you ever need us again, please don’t hesitate to reach out. Thank you again, Tamara & Ben!

Karen WatsonCanberra
I had Josh change my cistern and isolation valve. Josh was great! Kind, considerate,clean, and a skilled plumber! Highly recommend the man!

Reply from Josh

Hi Lydia thanks so much for the review, glad I could freshen up your cistern and run you through possible ideas for the future. Thanks Josh

Lydia JoukhadarCanberra
I had a leak in my toilet/water closet that was driving me crazy. Jack from Fix It Right Plumbing came out, found the issue immediately, and had it fixed in no time. Fast, professional, and left everything spotless. Highly recommend Jack if you need a reliable plumber.

Reply from Jack

Hey guys a huge thank you for using our service and for leaving a great review. I'm glad we could get that leaking toilet fixed before it got worst in the garage. Say thanks to your neighbour for recommending our company we love to hear it. Jack

Suranjith FernandoMelbourne
Mitch was great. Gave me all the options Was patient and considerate of the dogs ensuring they didn’t get out. Let me know when he was going down the street to get anything he needed. Left the house and garden clean. Thanks heaps mate. Great service. Great customer care and I’m loving my new loo

Reply from Fix-It Right

Hi Tanya, thanks for taking to time to leave some great feedback. I’m glad we could get your toilet back up and running and I loved meeting the doggos! If you ever have any future plumbing needs feel free to reach out. Thanks again, Mitch!

TanyaMelbourne
I’ve been using Fix it Right since moving to Geelong 3 years ago. Every time the staff are professional and extremely efficient. Brady has been a superstar and fixed my toilet, taps and explained everything to me in a way I could understand. Thank you Brady, 5 stars!!

Reply from Brady

Hey Miranda, thank you so much for leaving this amazing feedback! I’m glad that you’re happy with my service, and the advice i gave to you. I hope you enjoy your new new tap ware and toilet suite If there are any other problems please don’t hesitate to give us a call we’re here to help. Thanks again for choosing fix it right plumbing Brady

Miranda BurrowsGeelong
Had a man by the name of Brady who replaced our toilet and plumbing, very professional, polite and respectful, would recommend him and the companies services to anyone.

Reply from Brady

Hey Jason, thank you so much for leaving this amazing feedback! I’m glad that you’re happy with my service, and the advice i gave to you. If there are any other problems please don’t hesitate to give us a call we’re here to help. Thanks again for choosing fix it right plumbing Brady

Jason MitchellGeelong
Ben has just finished sorting out my cistern and water heater issues and I am both grateful and impressed. He kept me informed about his times of arrival and what he would do and how and what it would cost. He did an excellent job and cleaned as he finished each task. I will certainly be recommending Ben and Fix It Right to everyone, it was so refreshing to have a pleasant and knowledgeable tradesperson/plumber who actually did exactly what he had explained he would do originally. If you're looking for a plumber go straight to these guys for an excellent job, excellent price and excellent outcome. Thank you Ben. 😃 and Fix It Right ✅️

Reply from Ben

Thank you for taking the time to leave such amazing feedback I'm glad I was able to help get those issues sorted for you. If you ever need help again don't hesitate to get in touch. Thanks again, Ben

Sandie SnellMelbourne
Lauren was highly professional and personable over the phone. She provided a detailed overview of the plumbing company’s services and the procedures involved in attending to my plumbing concerns. Also, not having a call-out fee, should be a huge attraction for potential customers; we can focus on paying for the actual services rendered. I will post a follow-up review once the plumber has addressed the specific issues. UPDATE: FIRP's office contacted me on the agreed date to inform me of the plumber's ETA and to confirm my availability. They also sent me a photo of the designated plumber with a short bio (nice touch as it humanises the business-customer relationship). Blaze (from the Canberra office) assessed my specific plumbing issue. He also enquired about the various plumbing outlets throughout my home (e.g. bathrooms, toilets, taps and outdoor (garden) hoses. He provided detailed costs for replacement/servicing. I chose the option for my immediate needs only and there was no hard sell/pressure from Blaze. He further emailed the various quotes, if I wished to proceed at a future date. Blaze replaced the water cistern and pleasingly, also cleaned up his work area. Overall, an extremely pleasant experience and outcome, from my first contact with FIRP to the conclusion of the task.

Reply from Lauren

Thank you for the wonderful shoutout Richard! I am thrilled you had a great experience on the phone, and I appreciate that you took the time to leave a review. Lauren

Richard KCanberra
Gerry and Blaze were bloody brilliant . Took their time to totally analyse the issues that we have lived with for over five years and resolved everything that previous plumber’s did not. We have hot water everywhere like never before and fully flushing toilets . Plus they are wonderful ppl that explained everything along the way so the costs weren’t a shock . Plus my dogs liked them and they liked my dogs that says a lot !!!! Excellent in every way .

Reply from Fix-It Right

Hey Linda, Thank you heaps for a great review, we’re very glad we could help out in such a pinch! Gerry and I will be taking that glass of wine next time Cheers Blaze

Linda LuckCanberra
Lachie was really helpful and fixed my toilet on the same day, as well as some other maintenance items. Really happy with the service and outcome, i had a different plumber try and fix it and they failed and never got back to me.

Reply from Lachie

Hey Jack, thanks heaps for the kind words! Glad I could fix your plumbing issues, especially that tricky toilet! If you need any plumbing to be done in the future don't hesitate to reach out. Thanks Lachie

8 cups of riceMelbourne
My toilet was leaking I went online yesterday to book an appointment Jared arrived before 0900 this morning Very polite Explained everything ,my options Then completed the work very quickly Left no mess Will definitely use again if in need of a plumber

Reply from Jared

Hi Cath thank you for the fantastic feedback. I'm glad we were able to provide an effective and efficient service and that we could resolve your toilet issue for you. Thanks, Jared

Cath LefebvreGeelong
We had a toilet leak today and phoned Fix It Right Plumbing who initially installed new plumbing fittings for us we were so happy with their work, we called them agaon. I cant speak highly enough about Jarryd who attended today and fixed our leaking toilet very fast and informative. Jarryd showed us a photo of where the leak was. Fix It Right Plumbing are very professional plumbing company the office staff kept informed via email we even got a photo of our Tradesman in the email. We where also given an ETA and a phone call 30 minutes prior to arrival. So no having to wait around all day, cant get better than that. Very happy with their service and highly recommend Fix It Right Plumbing. They will be our GO TO PLUMBER for any future needs. If i could give 10 stars u would. ONCE AGAIN HIGHLY RECOMMENDED.

Reply from Jarryd

Hi Lyn, Thank you so much for taking the time to leave such an amazing review and for choosing Fix It Right Plumbing again. it really means a lot to us.I’m glad I was able to attend promptly and get your leaking toilet fixed quickly. Being able to clearly show and explain where the issue was is something I always aim to do, so I’m really pleased you found that helpful.It’s also great to hear the communication from our office team, including the ETA updates and pre-arrival call, made the process smooth and stress-free. We pride ourselves on keeping our customers informed every step of the way.Your kind words and recommendation truly mean a lot, and we’re honoured to be your go-to plumber for the future. Thanks again for the support. if you ever need anything, we’re only a phone call away. Kind regards, Jarryd Fix It Right Plumbing

Lyn CramerMelbourne
I'm pretty satisfied with the plumbing service overall. Heath did an amazing job replacing my in-wall toilet with a regular one. The workmanship was excellent and the installation price was reasonable. Jack also did a great job replacing the valve on the other toilet and installing a water pressure regulator. Everything was done professionally and works well. The only downside was that the price of the valve and the water pressure regulator was higher than I expected. Overall, a reliable service with skilled plumbers. I'd recommend them.

Reply from Fix-It Right

Thank you for taking the time to leave such a detailed review, we really appreciate it. We’re glad to hear you were happy with the work Heath and I carried out. Heath will be pleased to know you were satisfied with the workmanship and installation, and i will appreciate the feedback on the valve replacement and pressure regulator. We also appreciate your honest comments regarding pricing. Your feedback helps us continue to improve our service and ensure we’re always providing the best possible value. Thanks again for choosing us, and for the recommendation. We’d be more than happy to help you again in the future.

S DMelbourne
Great work from Brady, had a leaking toilet a few weeks back, and did a good job fixing it and got out quickly. Would recommend if in Geelong area

Reply from Brady

Hey Jack, thank you so much for leaving this amazing feedback! I’m glad that you’re happy with my service, and the advice i gave to you. If there are any other problems please don’t hesitate to give us a call we’re here to help. Thanks again for choosing fix it right plumbing Brady

Jack HalesGeelong
So happy with Jarryd who was able to turn up same day when our toilet broke only a few days out from Christmas. Jarryd was knowledge, friendly, and professional. No hesitation in recommending these guys if you need a plumber. Thanks team 🙏🏼👍🏼

Reply from Fix-It Right

Hey Sharon, thank you so much for leaving such a great review. We really do appreciate you using fix it right plumbing to get your toilet sorted. I’m really glad that we could do it in a cost-effective and quick manner to take that stress away from you if there’s anything else that you need, please let me know and good luck with the restoration of the gypsy moth Thanks Jared

Sharon CarpenterGeelong
I had Conrad from Fix it right plumbing come out today to help me with my leaking toilet 🚽. He explained everything about what was involved and was upfront with the cost. He did a great job fixing my toilet. I would definitely use fix it right again with Conrad coming back to my home 🏡. Thankyou so much for your help. I highly recommend fix it right plumbing 🪠.

Reply from Fix-It Right

Thank you so much Katrina! It means a lot knowing that you are happy with how I go about my job and that you notice the effort I go to. I really appreciate this fantastic review and I hope you and your family are well and had a great new years!

Katrina HillMelbourne
Conrad, I thank you for your superlative superior service this afternoon. Appreciated your attention to detail in fixing my toilet, its pan, its seat. And for proving to be a perfectionist: someone after my own heart. Vielen Dank! .

Reply from Conrad

Danke Viktoria! I appreciate you noticing how I like my work to be perfect and I’m glad you enjoyed the service. I’ll be practising my German for next time I see you. Cheers Conrad

Viktoria Schroedel-RotherMelbourne
Thank you to Conrad who helped us replace our broken toilet and check out the rest of the property for problems. He diligently worked long hours to make sure that everything was done to the highest quality. Was polite and respectful. Would recommend.

Reply from Fix-It Right

Thank you sensei Dominic for the lovely review, I’m glad you appreciated the effort I put in on any of my jobs to make sure the best outcome is achieved, hope your karate classes are going well.

Dom TengMelbourne
It was a pleasure first of all to meet Josh who was well mannered respectful upfront with costs and got the job done quickly and efficiently. Conrad who spent the best part of the next day replacing our toilet and taps was extremely respectful friendly and hard working and updating us on progress.Very happy with the end result and impressed with the care factor and customer service shown by Josh and Conrad which is obviously a big part of Fix It plumbing.By far the most impressive company I have dealt with.If you're needing a plumber I highly recommend Fix It plumbing Carrum Downs for their expertise and care of their customers being a high priority.Many Thanks again Elvira& Bernard Liversidge

Reply from Conrad

Thank you so much Elvira for the amazing review! Im rapt to know you appreciated the service Josh and I provided. Hope you and Bernie are doing well. Give me a call if you need help with anything in the future! Cheers Conrad

Elvira LiversidgeMelbourne
Fix It Right Plumbing is a fantastic company to deal with. Particular praise & thanks must go to Thane. What started out as a routine toilet replacement led to the discovery of major issues with the sewage system then later the gas line. Over the course of 2+ weeks, Thane was the epitome of professionalism & care - always with a smile on his face & nothing was ever too much trouble for him. He took the time to talk us through the issues then keep us in the loop as the work progressed. He went above & beyond expectations, even dealing with contacting various services such as the gas company & the council. I would recommend the company & Thane to everyone. PS. The bottlebrush will take pride of place in the new (eventual) front garden!

Reply from Thane

Hi Lisa, thank you for taking the time to write this thoughtful review. I’m so grateful to be given the opportunity to help such amazing people like yourself and Kaye. It was certainly a very tedious and tricky job but I cannot thank you enough for being so understanding and making it such a smooth job overall. I hope to see the bottle brush thrive in its new front garden Thane

Lisa ConnoleyMelbourne
Brady did a brilliant job with the diagnosis and repair of a difficult blocked and broken sewer outfall line that had been damaged during a tree removal and an extensive root system . Also replaced two faulty cisterns while he was here - great job!

Reply from Brady

Hey Alan, thank you so much for leaving this amazing feedback! I’m glad that you’re happy with my service, and the advice that I gave to put you in the right direction. It certainly was a difficult blockage but we got there in the end and I’m glad everything is now all sorted! If there are any other problems please don’t hesitate to give us a call we’re here to help. Thanks again for choosing Fix It Right Plumbing Brady

Alan BarleeGeelong
Jim repaired the toilet and put in a new kitchen tap expertly and swiftly. He offers good recommendation about the hot water system too. A nice happy young man who loves his work.

Reply from Fix-It Right

Hey Kathleen Thank you for the kind words. It was a pleasure to assist you with the plumbing in the amazing home. Any questions at all feel free to reach out Thanks. Jimmy

Kathleen GrovesGeelong
Brady did a great job today installing our new toilet excellent work would highly recommend very happy customer thanks David

Reply from Brady

Hey David, thank you so much for leaving this amazing feedback! I’m glad that you’re happy with my service, and the advice I gave to put you in the right direction! I hope your daughter enjoys her new toilet! If there are any other problems please don’t hesitate to give us a call we’re here to help. Thanks again for choosing Fix It Right Plumbing Brady

Beverley HutchisonGeelong
Replaced a toilet cistern. Service was efficient, thorough and on time. Explained everything, would recommend and will use again.

Reply from Brady

Hey Debbie, thank you so much for leaving this amazing feedback! I’m glad that you’re happy with my service, and the advice i gave to you. Hope you enjoy your new cistern If there are any other problems please don’t hesitate to give us a call we’re here to help. Thanks again for choosing Fix It Right Plumbing Brady

Dlb BGeelong
A toilet problem on a Friday afternoon prompted me to call. Gerry arrived within the hour, found and fixed the trouble quickly and checked pipes for any other problems. Gerry is professional, understanding and such a nice person. Thank you.

Reply from Fix-It Right

Thank you Marian, I’m glad I could help in such a pinch especially before the weekend! It was a pleasure to meet you and I truly appreciate the kind words!

Marian O'MullaneCanberra
Adam did a first rate job. Plumbing is the first thing that goes wrong in any new house. Our house is 10 years old. Had a toilet replaced and toilet seat replaced and taps replaced. Rang up Wednesday - Quote Thursday - Fixed Friday. All good and easy. Fantastic.

Reply from Adam

Thankyou so much for a lovely review of our service and the work we completed at your property. I take pride in offering options that work effectively long term and I think we nailed it with the repairs we carried out at your property. It was lovely working with you and meeting your family, and hopefully helping at a challenging time. We look forward to working with you in the future, if the need arises. Adam

StephenMelbourne
Had Thane fix my toilet leak. Arrived on time on the day we called for them. Very professional and tidy job. Cleaned up and left no trash behind.

Reply from Thane

Hi Siu. Thank you so much for the 5 star review. I really appreciate you taking the time to create a Google account just to leave me a review!! I’m very glad we were able to get to the bottom of your toilet leak and come up with a solution so you can rest easier. Please reach out again if you ever need. Thane

SiuMelbourne
We had Jack come out to tune up a leaking toilet. The booking system was super easy. Attendance at the house was prompt and Jack was really clear in explaining the cost estimate. The work he completed was v effective and has saved us lots of heartache.

Reply from Jack

Hey Gareth thanks for the review no job is to small so getting you toilet up and running was a breeze but can mean a lot for customers like yourself to have things like that working well. Jack

Gareth JohnsonMelbourne
Very happy with the service given by Tristan today. Came out to fix a broken toilet and tap, explained everything to me and gave me a quote before doing any work. Will definitely use again.

Reply from Fix-It Right

Hey Tina, stoked that you were happy with our process and that you are satisfied with my work. We'll see you on the next one!

Tina JacksonMelbourne
Thane was helpful and kind to do the fix in very quickly. He advised the right fix and did a great job fixing my toilet cistern

Reply from Thane

Hi Mayank, thank you for leaving 5 stars. I’m glad I was able to assist with your leaking cistern. I look forward to hearing from you again in the future Thane

Mayank AroraMelbourne
Plumber Thane went above and beyond to help solve the issues with the toilets , he found what was causing the issue and provided many different solutions. Ultimately he was efficient and very capable and lovely. Thanks Thane!

Reply from Thane

Hey Hamish, what an amazing review. Thank you for taking the time to do so I hope you’re enjoying your new upgrades Please feel free to reach out again should you ever need Thane

Hamish PatelMelbourne
I had my plumber, Brady, replace all the toilets in our home today while our family was at home during the upgrades. I was thoroughly impressed by his professionalism, friendliness, and the high quality of his work. Not only did he complete the toilet replacements efficiently, but he also went above and beyond by using a camera to inspect the system and addressing some unexpected blockages. Brady, what an outstanding job you’ve done—your workmanship and attitude were top class. You’ll be the first person I contact for any future plumbing needs on my property. Five-star service—thank you!

Reply from Brady

Hey Francois, thank you so much for leaving this amazing feedback! I’m glad that you’re happy with my service, and I really appreciate the kind words! I hope you enjoy all your new toilets! And having an unblocked drain If there are any other problems please don’t hesitate to give us a call we’re here to help. Thanks again for choosing fix it right plumbing Brady

Francois HalgrynGeelong
We needed 3 toilets replaced with new ones and arranged for a quote by Brady he attended at the agreed time and was extremely helpful. We were impressed by Bradys professionalism and work he was very polite and professional and very clean in the work area his knowledge and approachable nature was excellent he took away the old toilets and packaging we would highly recommend Brady for any plumbing needs

Reply from Brady

Hey Mark, thank you so much for leaving this amazing feedback! I’m glad that you’re happy with my service, and the advice that I gave to put you in the right direction. I hope those toilets are doing there job! Glad I could help you in your lovely home If there are any other problems please don’t hesitate to give us a call we’re here to help. Thanks again for choosing Fix It Right Plumbing Brady

Mark ThompsonGeelong
Today I had Brady from Fix It Right Plumbing do a number of plumbing jobs. A new toilet Cisten and seat. 2 New Shower head and Taps and new taps and a faucet for the handbasin. Brady had everything required in his van and he's very fussy and particular about his work and is very thorough and professional. I can't speak highly enough about Brady I'm very fussy and expect things to be perfect well Brady exceeded my expectations. I highly recommend Brady from Fix it Right Plumbing you won't be disappointed.

Reply from Brady

Hey Lyn, thank you so much for leaving this amazing feedback! I’m glad that you’re happy with my service, and the advice I gave to put you in the right direction, I hope you enjoy your new taps and toilet cistern and also your new shower head! If there are any other problems please don’t hesitate to give us a call we’re here to help. Thanks again for choosing Fix It Right Plumbing Brady

Lyn CramerGeelong
Huge thank you to Josh from Fix-It Right Plumbing for coming out and replacing my old leaking toilet, shower and sink. He showed up on time, checked the property's plumbing and discovered an issue I wasn't even aware of. He gave a quote before starting any work and explained the cost of each item and what work he'll do. Throughout the job, Josh would provide comprehensible updates. Josh worked efficiently and was friendly throughout his service and cleaned up after himself. Fantastic work Josh and the Fix-it Right Plumbing team for your great work and service, I'm happy to give you this 5 star review.

Reply from Fix-It Right

Gday Albert, I really appreciate the kind words, it’s really nice to hear! My pleasure sorting out all those plumbing concerns and getting yourself back up and running! Enjoy all the new tapware and toilet! Any concerns in the future please don’t hesitate to call us back out! Thanks again Josh, Fix-It Right Plumbing

Albert ChompffMelbourne
After the initial call out, our toilet was replaced by the next day, after a leak was discovered. Ben also helped us with other leaky taps throughout the house, had a look at all our taps and gave us options for replacements if we wanted. He was patient as I reviewed quotes for different items and reconfigured quotes for me to look over. Thanks for your efficiency and friendly service. I highly recommend Ben at Fix it Right Plumbing. Thanks again!

Reply from Ben

Thank you for taking the time to leave me some fantastic feedback Rian. I aim to deliver the best solution to each customer and always happy to help. If you ever want to change those other taps feel free to get in touch! Cheers. Ben

Rian MackenzieMelbourne
Ben was a lifesaver, replacing the toilet in our kids/guest bathroom in time for our overseas guests to arrive. Ben was presented with a few challenges, but he found clever solutions and he was very consultative throughout the process. Ben delivered what he promised, completed quality workmanship with care and attention to detail. I wouldn’t hesitate to recommend his services.

Reply from Ben

Thank you for leaving such amazing feedback Leili, I do pride myself on delivering the best solution possible for the situation. I’m glad I was able to get it all sorted for your guests, hope you had a great time! Thanks again, Ben

Leili MackMelbourne
Replaced cisterns, basins and taps in commercial property. They responded to my request for a quote quickly (booked online through the website). Non urgent job, Shaun attended in a few days and provided alternatives to rectify the problem. When unexpected challenges arose, Shaun provided solutions. I thought the pricing was good given he was there for more than a day, and nothing was too much trouble. We will use them again. Lovely friendly guys. The only feedback would be to provide online invoicing so customers can pay themselves online.

Reply from Fix-It Right

Hey thanks for taking the time to leave a great review. More than happy to sort out all the plumbing problems you had. If you need a plumber again please don’t hesitate to contact us ahead. Thanks Again Sean

AutumnCanberra
Had Thane come to our place to fix a blocked toilet. Service was fantastic, he explained the steps and costs upfront and also did a check on all our taps. Managed to find a couple of other things that needed fixing, and then helped us to prioritise what we could afford to focus on. John was completed same day. Fantastic!

Reply from Thane

Hey Tyler, thank you for the amazing feedback. It was an absolute pleasure assisting you guys at your wonderful home. Please reach out again should you ever need. P.S: the drone was pretty cool. Thane

Tyler DelacretazMelbourne
Traci, provided outstanding service during a recent call. We were extremely impressed with Traci's energy, professionalism, and overall dedication to her work. She replaced our toilet water outlet, a rusted tap, and resolved a low-pressure tap issue with efficiency and skill. Overall pricing for the labour & parts charged by the company are in the $$$$ category and moderately overpriced in my opinion.

Reply from Fix-It Right

Thank you for the kind words Will, Was a pleasure meeting both you and your wife. Thank you for trusting me with your plumbing and allowing me to show you how and why your basin mixer was blocked. We appreciate your feedback on our prices, we do what we can to go over and above for our customers from quality work and parts used to repair the issue, with that we are confident in the prices that we present. Hope to hear from you soon to get the HWU sorted for you.

W WMelbourne
Brady installed 2 new toilets at my home. From the beginning to end, I cannot fault the service provided in any way. He was honest, professional and provided me with a range of options to fix the problem. Top bloke as well. I cannot recommend Brady and the team at Fix it Right Plumbing highly enough. Thank you.

Reply from Brady

Hey Ben, thank you so much for leaving this amazing feedback! For myself and the team I’m glad that you’re happy with my service, and the advice that I gave to put you in the right direction. If there are any other issues please don’t hesitate to give us a call we’re here to help. Thanks again for choosing Fix It Right Plumbing Brady

Ben von EinemGeelong
Highly recommend. Ryan was fantastic and fixed our toilet and sink in no time. I really liked the complimentary inspection of the house so that we are aware of potential issues and can get them back in when needed.

Reply from Fix-It Right

Hey Kate, Thank you for taking the time to write a positive review. It was a pleasure to be able to repair your leaking toilet and blocked basins for you in your wonderful home in Yarraville. I’m glad to hear you are happy with the quality of my workmanship and finished result. Thanks again for choosing Fix-it Right Plumbing, Ryan

Kate McMurrayGeelong
Ryan was very professional and helpful. He checked all the plumbing in the house and fixed a low pressure tap and leaking toilet. Highly recommended

Reply from Fix-It Right

Hey Heidi, Thank you for taking the time to write a positive review. It was a pleasure to be able to repair your leaking toilet and tap for you in your astonishing home in Brunswick. I’m glad to hear you are happy with the quality of my workmanship and finished result. Thanks again for choosing Fix-it Right Plumbing, Ryan

Heidi ChapmanGeelong
Jarryd came in to fix toliet leak. He was friendly. The job was done quick and his service was great.

Reply from Jarryd

Hey Michelle Thanks again for choosing FIX-IT RIGHT PLUMBING. Thank you for finding the time to write such a great review. It was a pleasure to repair your leaking toilet at your lovely apartment in southbank If there is anything else in the future please reach out to us and we be able to help. Thanks Jarryd

Michelle L.Geelong
Fix it right plumbing geelong are excellent to deal with and Jarrod is very good and a very pleasant person to talk to I highly recommend this business thxs again for solving our toilet seat problem

Reply from Jarryd

Hey Jennifer Thanks again for choosing FIX-IT RIGHT PLUMBING. Thank you for finding the time to write such a great review. It was a pleasure to repair your toilet seat at your lovely home in Whittington. It’s always great to see returning customers. If there is anything else in the future please reach out to us and we be able to help. Thanks, Jarryd

JenniferGeelong
Fix it Right Plumbing we’re able to come in and look at my leaking toilet, the next day after making contact. Sean was thorough and professional. Happy with the service

Reply from Fix-It Right

Hey Kaelyn thanks for the great response. I’m happy that I could get your leaking toilet fixed for you. If you’re ever in the need for a plumber again please feel free to reach out. Thanks Sean

Kaelyn McGarry-WatsonCanberra
Ben came and replaced my old toilet systems. He was quick and polite. Much appreciated.

Reply from Fix-It Right

Hi Paul Thank you for the great review! Very happy to have fixed your toilets for you there in Canberra. If you ever need us again in the future please don't hesitate to give us a call. Cheers, Ben Fix-It Right Plumbing

Paul HopgoodCanberra
Ben did an excellent job installing 2 toilets in Berwick. I have used these guys for years now and am always happy with the results. You pay a bit more than other plumbers, but the job is done properly.

Reply from Ben

Thank you for taking the time leave some awesome feedback Raymond, glad I was able to get those toilets installed for you. Hope everything is going well at the new rental! Thanks again, Ben

Raymond SMelbourne
Josh did a great job installing two new toilets in my home and removing the old ones that had seen better days. He was great at giving advice and communicating what needed to be done and worked efficiently and cleanly which I appreciated greatly and made for a great experience overall.

Reply from Fix-It Right

Hey there Martin! Really appreciate you taking the time to write me a such a nice review. Two new toilets sometimes means so much when we first move into our new homes! Enjoy the rest of the move Don’t hesitate to call us back in if you require any other works Thanks again Josh, Fix-It Right Plumbing

Martin MongelliMelbourne
Exceptionally quick and easy to book a plumber online. Prompt with response- booked Sunday and had plumber out on Monday. Michael was fantastic. Very patient, professional and informative. Leaking toilet now replaced and old one also taken away which was super helpful. One happy customer! Thank you Michael. Highly recommend.

Reply from Fix-It Right

Hey Julie, Thanks for the great review. Glad I could get that new toilet installed for you. Feel free to give us a call if you ever have any plumbing issues in the future! Cheers, Michael Fix-It Right Plumbing

Julie MinichielloMelbourne
Jack was able to do a toilet replacement and several other jobs for me on the same day. Overall very pleased with the service and the work done. Was also able to book on relatively short notice.

Reply from Jack

Hey Jake huge thank you for trusting in our service to get all the plumbing problems fixed at your new house in Seaford . Glad we could help. Jack

Jake WilliamsMelbourne
Tristan did a brilliant job replacing two old taps, and fixing leaking laundry tap and toilet. All working like brand new. He explained the work thoroughly, and provided good advice. Pleased with the work.

Reply from Fix-It Right

Thanks for the great review! We're glad you're happy with the work and appreciate the kind words. We hope to continue serving you in the future Cheers, Tristan

RoseMelbourne
Tristan attended our place to replace an old leaking toilet. He communicated well, arrived on time, provided clear and competitive pricing and completed the job quickly and efficiently. Will certainly use again and highly recommend.

Reply from Fix-It Right

G’day Steve, Thanks for a great review! It was a pleasure to install a few taps and fix up the water pressure at your house in Mount Eliza. Hope the new house treats you well over the coming years. Here anytime you need a plumber. Cheers, Jack and Sid Fix-It Right Plumbing

Steve BarclayMelbourne
We had Fix It Right come out to fix a leaking toilet. They sent Thane within a day to look at it - he was quick, transparent and very helpful. He talked through the pros and cons of different options in a transparent way. While fixing the toilet Thane also found a leaking valve which he came back to replace.

Reply from Thane

Hey Amelia, I’m glad I was able to assist with your toilet and valve issue! Thank you for taking the time to leave some feedback. Hopefully the water authority can locate your water isolation without too much hassle. Feel free to reach out in the future should you need further assistance Thane

AmeliaMelbourne
Very happy with the service we got from Anthony today. He went above and beyond to fix a very old toilet of ours that we didn't want to replace so close to doing a renovation. Wouldn't hesitate to recommend.

Reply from Fix-It Right

Hi Rachel, Thanks for the great review! I hope the renovation plans go smoothly and you get to enjoy your new bathrooms in no time! Don't hesitate to give us a call if you need in the future. Thanks again, Anthony Fix-It Right Plumbing

Rachel WilliamsMelbourne
Thane was super helpful and thorough. He explained everything really well. Looking forward to him completing the job and having brand new toilets!

Reply from Thane

Hey Suzie, thank you so much for the feedback and the 5 star review. It was my pleasure helping out. Good luck with moving homes, I hope it all goes smoothly Thane

Suzie QMelbourne
I contacted fixing right plumbing canberra to attend to an overflowing very old toilet cistern. Mitch their plumber arrived promptly and assessed the issue. With my agreement he also investigated and identified other potential plumbing issues. Mitch carried out these jobs efficiently and effectively and I was happy both with the results and cost . Thanks Mitch and Fixed Right plumbing

Reply from Mitch

Hi Michael, I appreciate the great feedback! I’m happy I could help with overflowing toilet as well as checking over a few other areas around the house. Feel free to reach out again if you have any future plumbing needs. Thanks, Mitch

michael shannonCanberra
We had Mitch at our place to detect gas leak and fix a noisy toilet. Mitch did a great job by not just fixing the issues, but he also made valuable suggestions to proactively mitigate potential future issues. Mitch was very easy to work with. He definitely is a very skill full and confident plumber. Thanks a lot, Mitch !!! From Salman Subhani

Reply from Mitch

Hi Aneeta, thanks for the great feedback! I’m happy we could get your gas leak and noisy toilet sorted for you. If you are ever in need of a plumber again in the future feel free to reach out. Thanks, Mitch

Aneeta BanoCanberra
An excellent “plumbing” experience - Thank You - from the website through to the installation of a new water heater and toilet cistern. Shea was very clear and precise with her telephone calls. Josh, The Plumber, quietly got on with the installations. Explanations of the whys and wherefores were politely and clearly given. Hot Water and Flushing perfect.

Reply from Fix-It Right

G'day robert! Thank you so much for taking the time to write us a review. We truly do aspire to make the process really comfortable and easy so it’s great to hear that you felt the same way! Any concerns in the future please don’t hesitate to contact us back Thanks again, Josh Fix-It Right Plumbing

Robert van MackelenbergMelbourne
Thane came to the rescue for a leaking toilet cistern in the wall. He was able to identify the leak and work through a way to resolve. On time, great communication and very neat and tidy. Highly recommend!

Reply from Thane

Hey Deanne, Thank you so much for the awesome review. I’m super pleased we were able to rectify your leaking toilet issues, not only do you have a brand new toilet but you have bragging rights to a double vortex flush! Please don't hesitate to call if you need us in the future. Thanks again, Thane Fix-It Right Plumbing

Deanne CharterMelbourne
Thane came to fix a toilet that wouldn’t stop running. He was knowledgeable, polite, honest and empathetic. Five stars for the service only minus one on the full review with the price feeling a little steep, but probably reflects the cost of living increases in general.

Reply from Thane

Hey Emily, thank you very much for the kind review. We do absolutely everything we can to ensure our prices are as affordable and fair as possible. We appreciate the feedback as this helps us, help other people in similar situations. Feel free to reach out should you ever need Thane

EmilyMelbourne
Jarryd did a outstanding job, he has replaced toilet cistern, changed taps over, added seals, installed pressure isolater. He was very professional, easy to talk to and guides you through the process, highly recommend Jarryd for all and any future plumbing.

Reply from Jarryd

Hey Josh, Thank you for finding the time to write such a great review. It was a pleasure to help you out in Norlane, and get your cistern replaced, and a few other tasks around your lovely house. I’m very glad to hear you are happy with our service. If there is anything else in the future please reach out to us and we be able to help. Thanks, Jarryd Fix-It Right Plumbing

Josh LawsonGeelong
Excellent service and reasonable cost. We are happy that Josh replaced our old concealed toilet with a brand-new wall-faced one. He took his job seriously, cleaned up all his working areas and provided comprehensive advice on the maintenance of our other water tap systems.

Reply from Fix-It Right

Hey there Lily! It was a pleasure to work for you! I’m glad we brought that ensuite back to life with a working toilet! It really looked awesome! Thanks so much for your kind words, it’s truly nice to hear. Thanks again, Josh Fix-It Right Plumbing

Lily MoMelbourne
Jack provided great service on a recent job! Fixed on leaky toilet and installed new parts on another! Very good communication and super knowledgeable! We will definitely be using them for future works on our home! Definitely would recommend!
Emily DaosMelbourne
We called these guys and they came out the same day and fixed two toilets (one blocked and one leaking) plus a leaking tap at our Church building. I would highly recommend their services. Ash was polite & professional and did a great job. I appreciated him giving the quote up front and helping me to get it done!

Reply from Fix-It Right

Thanks guys! Happy to be able to get you up and running again there in Carrum Downs! Any further issue we are more then happy to help. Thanks, Ash Fix-It Right Plumbing

Jennifer RawlingsMelbourne
Would highly recommend Fix It Right Plumbing. We had Michael come out and he was very professional and courteous during the entire process. As well as fixing our toilet he checked all the other fittings. We were quoted upfront and everything was fixed on the day in a timely manner.

Reply from Fix-It Right

Hey Meaghan, Thanks for the great review. Glad I could get your toilet sorted for you. Feel free to give us a call if you have any plumbing issues in the future. Cheers Michael, Fix It Right Plumbing

Meag GallMelbourne
Thanks to Jack from Fix it Right Plumbing. This is the Second time he was able to help me out. This time installing a new Toilet with a sturdy concrete base and servicing a hot-water unit. Great job and still very reasonable prices.

Reply from Jack

Hey Jon, Thanks again for another stella review. What a transformation on your new toilet. Looks so much better and puts more value on your apartment in Hastings. If you need any assistance in the future please don't hesitate to call. Cheers, Jack Fix-It Right Plumbing

jon smithMelbourne
The service of Fix It Right Plumbing was first rate. Thane replaced the HWS and installed a new toilet with alot of professionalism and efficiency. He communicated every step of the way with clarity so there were no surprises. I would recommend using them anytime for all plumbing issues.

Reply from Thane

Hey Marise, Thank you for your kind review, I’m very pleased I was able to help out. I'm glad we could get your hot water back up and running there in Barwon Heads. Please don’t hesitate to contact me should you need any plumbing works in the future. Thanks again, Thane Fix-It Right Plumbing

Marise CooperMelbourne
Tristan came to fix issues we had with our toilets, he was very professional and gave us quotes after inspecting the issue. He communicated to us the issues very well and I am impressed with his work!

Reply from Fix-It Right

Hi Jasmin, Thanks for your amazing feedback, we really appreciate you taking the time. It’s always great to be able to catch a problem before it causes a much bigger issue! Luckily we caught a leaking toilet on the 1st story before it caused a much bigger problem downstairs. Thanks for your time and patience, and happy gaming! Tristan, Fix-It Right Plumbing

Jasmin MonksMelbourne
Mitch called in advance to give me the time of his arrival, and was on time and very professional. He has assisted me with a problematic toilet and gave very good advice. I would recommend Mitch and Fix It Right Plumbing to any of my friends.

Reply from Mitch

Hi Dena, Thanks for taking the time to leave such great feedback. It was a pleasure assisting you with your problematic toilet and I hope to hear from you again in the future with any plumbing needs you may have. Thanks again, Mitch Fix-It Right Plumbing

Dena BrookerMelbourne
Josh was a legend. After dealing with two plumbers who were less than professional Josh came in and fixed the problem quickly and at a very reasonable rate. I can now do both 1s and 2s with no leaks and real peace of mind.

Reply from Fix-It Right

G'day Andrew, Thanks for taking the time to write up such a nice review mate! I’m glad I was able to put a bit of trust into the trade again, we love to hear that kind of stuff! Good luck with the wedding mate! Thanks again, Josh Fix-It Right Plumbing

Andrew McClellandMelbourne
These guys did a great job fixing the broken flush valve in my bathroom. Even though the parts were difficult to access behind the tiles, they were still able to fix it and for a great rate as well. Would definitely recommend.

Reply from Fix-It Right

Hi Joel, Thank you so much for the review I appreciate it. I'm glad we could get that in-wall cistern up and running again! It's always good to take on a challenge like that. If you need us in the future don't hesitate to call us. Kind regards, Josh Fix-It Right Plumbing

Joel SMelbourne
I reached out to Fix It Right about a toilet leakage, they got it sorted out swiftly! Jarryd did an awesome job; very professional and on point. Definitely my go-to for any plumbling issues going forward.

Reply from Jarryd

Hi Jun, Thank you for finding the time to write such a great review. It was a pleasure to help you out in Albert Park, and fix your leaking toilet. I’m very glad to hear you are happy with our service. If there is anything else in the future please reach out to us and we be able to help. Thanks again, Jarryd Fix-It Right Plumbing

Soo Jun LeeMelbourne
Good quality service and very professional. Josh gave us a quote before doing the work and was able to diagnose and fix our shower and toilet with top quality parts in a timely manner.

Reply from Fix-It Right

Hi Joanthan, Thanks for the review! I'm glad I was able to get everything fixed properly for you after you had troubles with getting it fixed for so long. if you ever need us again in the future please don't heistate to contact us! Cheers, Josh Fix-It Right Plumbing

Jonathan LynchMelbourne
Kyle thanks again for fixing my cistern issue. Your persistence and hard work resulted in getting the issue resolved. You were professional and couteous. Thank you for taking the time to keep me updated with the progress throughout.

Reply from Fix-It Right

Hey Anne, Thank you for taking the time to leave a review, I really appreciate it. I'm glad I was able to fix your toilet for you. Was a bit of a struggle but I'm happy I could get it sorted. If you have any other issues, give us a call. Thanks again, Kyle Fix-It Right Plumbing

Anne YeohMelbourne
Fix It Right responded quickly to my blocked toilet and had it working the same day with replacement parts fitted within 2 working days. Great and friendly service that I highly recommend.

Reply from Adam

Hey Philip, Thanks for taking the time to leave a great review. I'm glad we were able to get that blockage sorted and make sure it won't be happening again! If there's ever anything else we can do for you please give us a call, it's always a pleasure working for customers like yourself. Thanks, Josh and Adam Fix-It Right Plumbing

Philip WallaceMelbourne
I can highly recommend Fit It Right Plumbing. Jack came out to replace our toilet and do a few other jobs. He was professional, friendly and very knowledgeable. His quote was very reasonable compared to another I received. You would not know work had been done because he left the place spotless. I’m very satisfied and will not hesitate use them in the future should I need to.

Reply from Jack

Hey Kerri, Thanks for the lovely review! I’m super glad to hear your happy with a new toilet and other little things I fixed up while I was out at Wantirna. The toilet came up great and the best part was you picked the correct toilet to install. If you need anything let us know. Thanks, Jack Fix-It Right Plumbing

KCMelbourne
Jack did a fantastic job on the various plumbing jobs at our house (toilets, taps) and beginning the work on our new copper water mains. Wade and his cheerful apprentice completed the work to a very professional standard. Josh came to our rescue later that week when we had an unrelated leak. These are such nice people, very honest and easy to deal with. We picked the right plumbing company.

Reply from Fix-It Right

Hi Jn, We greatly appreciate you taking the time to write such a positive review of myself, Jack, Josh and Ethan. We aim to provide prompt, high quality plumbing services with great customer satisfaction which we’re glad you experienced. Please feel free to give us a call for any future plumbing issues as we’d be happy to help. Kind regards, Wade Fix-It Right Plumbing

Jn GrMelbourne
I recommend Fix It Right Plumbing. This is the second time I have used their service. They are incredibly service orientated from the phone booking of an appointment time to fixing our leaking toilet cistern. I was gobsmacked when Adam said there was no charge today as the job was under warranty.Thank you very much Adam for your excellent work.

Reply from Adam

Hi Amanda, Thank you for the kind review. I am happy we were able to sort out your toilet there in Brunswick. If you ever need us in the future please don't hesitate to contact us again. Cheers, Adam Fix-It Right Plumbing

Amanda Schlesinger-GossMelbourne
Had Jack come out and replace my kitchen taًًp, fix my toilet and change my washing machine stops. One of the best and nicest plumbers. If you’re looking for a plumber he is your man. The whole company is great even Adam the manager. He has nice hair. Will 100% use again

Reply from Jack

Hey there Yousria. Thank you for writing a lovely review. Im pleased that were able to fix your leaking toilet in Kew. Let me know when your ready to fix up the other items I recommended. Jack

Yousria MansourMelbourne
Called and booked and they came out the same day and repaired a leaking toilet. Josh was polite and communicate really well, even helping point out some other issues around the house I needed to keep an eye on. Would definitely recommend these guys. 👍🏼

Reply from Fix-It Right

Hey there Darren! Thanks so much for the kinds words mate, they don’t go unnoticed. We as a team try our best to help our customers who are in need of our services. Any concerns in the future please don’t hesitate to call us back! Thanks, Josh Fix-It Right Plumbing

Darren MoloneyMelbourne
Thane from Fix It Right Plumbing attended my house on 22/06/23 to check out a problem I had with a toilet that was not working. He was on time and even provided an ETA as to his arrival, which was very helpful. He quickly established what the problem was and provided several solutions along with the costs associated with each alternative. After discussing the problem and solution(s) suggested I decided to replace the toilet as it was the best option for me. Thane was very professional and thorough during the process. He managed to carry out all the works on the day with a minimum of fuss, with great professionalism and cleaned up afterwards. He even went that extra mile and stayed longer as there was a problem with a valve outside my property that needed replacing by the water authority. He did so to ensure everything was in proper working order. I can recommend Thane and Fix It Right Plumbing as the whole process was very efficient, pragmatic and definitely within budget. Damian

Reply from Thane

Hey Damian, Thank you so much for your very kind review! I'm glad I could help out with your new toilet installation. Good luck on the renovation and please keep me in mind if you ever need plumbing works in the future. Cheers, Thane Fix-It Right Plumbing

Damian BallanMelbourne
Ethan from Fix It Right Plumbing attended my shop to fix the leaking toilet. He turned up on time, was very polite, found the problem and checked out the other plumbing areas of the shop, found another problem with the hot water service, explained both to me, gave me a quote before starting any works and fixed the problems straight away. Very impressed with the professional attitude. Highly recommend. Ethan.

Reply from Fix-It Right

Hey Maureen, Thanks for leaving such a great review I really appreciate it! I hope you are enjoying having a working toilet in your workplace. If there are any further issues with your basin mixer, don’t hesitate to contact us and I’ll fly out to you as soon as I can. Thanks, Ethan Fix-It Right Plumbing

Palm Beach Quilting SalesMelbourne
I was so impressed. Michael came out to help with a leaking toilet. He was very professional and did a fantastic job. Being a single mum on a tight budget he was very transparent about costs and the work that needed doing and helped keep the costs down by repairing rather than replacing what he could! Would recommend to anyone. Job well done!

Reply from Fix-It Right

Hey Leilah, Thanks for the great review. Glad I could get that leaking toilet fixed up for you there in Croydon North. Feel free to give us a call if you if you ever have any issues in the future. Enjoy the camping trip! Cheers, Michael Fix-it Right Plumbing

LeilahMelbourne
Had problem with my toilet for a while, its old and often leaking or not flushing probably , rang up and talked to Shea whom booked me in with Brendan straight away Brendan is lovely, profestional and very thorough with his work, explained every details and show me what need to be done before he started, he fixed all the problems at the end with 5 years warrenty. Very happy customer and highly recommend .

Reply from Fix-It Right

Hey Amy, I'm very happy to hear from you and I am glad you were satisfied with our work. If you need anything else in the future please give us a call. Cheers, Brendan Fix-It Right Plumbing

PETER YOUNGMelbourne
Very responsive and arrived on time. The plumber who fixed my toilets was very good. The advertised fully stocked van didn’t have the plastic seal needed to stop the water dripping from the toilet, so he had to go out to get it. I paid $470 to replace 2 seals that took a few minutes to do. Cannot fault the service, but think I was overcharged and won’t use again.

Reply from Fix-It Right

Hi Joanne, Thank you for the review and the feedback. I'm glad we were able to get those toilet leaks sorted out for you and apologies about how you feel about our pricing. Thanks again, Josh Fix-It Right Plumbing

Joanne FerraraMelbourne
Great service. Benedict Small called before he arrived giving me ample time to leave work and be at home, was on time, checked all taps to make sure they worked properly, fixed the toilet problem and explained what he was going to do and the cost up front. Definitely recommend.

Reply from Fix-It Right

Thanks Fran for the review! It was great to leave knowing everything had been checked, and that the issue was resolved. Cheers, Benedict Fix-It Right Plumbing

Fran TapiaCanberra
Jack did a great job in fixing our slow-refilling toilet and also was happy to do some minor repairs to a loose tap at no additional cost. He provided friendly and professional service and was thorough with the job, making sure that everything worked well before leaving. Thanks Jack!

Reply from Jack

G’day Keith thank you for making a great 5 star review it was a pleasure to fix the very slow filling toilet and tighten up the basin tap handle at your apartment in east Melbourne. Hope you can use us again. Have a great weekend. Cheers Jack

Keith KMelbourne
Fix It Right sent Josh to install our toilet on the same day that we first contacted them. Can't get better responsiveness than that! Josh was super friendly, helpful and did a great job. I would use Josh again for plumbing services and highly recommend him to others.

Reply from Fix-It Right

Hey Jack! Thanks heaps for taking the time to write up a review it means so much! I’m so glad you’ve enjoyed your experience with us, from the office booking you in to the installation of your toilet! Good luck with the Reno’s early next year. If you require any help, don’t hesitate to call us back, we are happy to help. Thanks again, Josh Fix It Right Plumbing

jack steinerMelbourne
Happy with the customer service from start to finish! Josh who attended our property was personable and professional in his communication with us. Our new toilet is great, and was installed soon after our initial consultation. Thank you!

Reply from Fix-It Right

Hey there Rebecca. Thank you so much for sparing some time and writing up such a nice review, I really do appreciate it. I'm so glad you're experience with us was a pleasant one! Don't hesitate to ring us if you had questions with the Reno. Enjoy holey Moley! Thanks again Josh, Fix-It Right Plumbing

Rebecca ColeMelbourne
I had Josh on-site for a leaking toilet, Josh was everything you could ask for. On time, professional, understanding and not pushy at all to get a higher quote sale. He ensures a proper well done job. Will definitely call Fix It Right plumbing again.

Reply from Fix-It Right

Hey peppi! Thanks for taking the time to write a review, it is truly appreciated. Glad I was able to solve those plumbing issues with your toilet. Look forward to hearing from you about those laundry and basin taps we discussed. Any other concerns don't hesitate to call me back! Thanks again Josh, Fix-It Right plumbing

PeppiMelbourne
Was very happy with Fix It Right Plumbing and the service Mick provided. We had a water leak in a hard to reach spot and Mick worked hard to find a solution that avoiding ripping our tiles up! Even helped fix a toilet while he was here. Recommend giving them a ring.

Reply from Fix-It Right

Hey Hayden, thanks for the review mate, Happy to help you out and get that leak sorted. Feel free to give us a call if you ever have any plumbing issues in the future. Cheers, Michael Fix-It Right Plumbing

Hayden SalauMelbourne
We were very pleased with the service and work carried out by Fit it Right Plumbing. Wade was very professional, and easy to communicate with. We had some toilets and taps replaced in our home, and found the process and team very easy to deal with.

Reply from Fix-It Right

Hi James and Gabby, thanks for taking the time to write a kind review! I’m glad to hear our teams customer service and process’s met your expectations. I hope you enjoy the new additions and they serve you both well. If you decide to purse those other upgrades we chatted about please feel free to reach out, I’d be happy to help with them. Take care - Wade.

James & GabbyMelbourne
Mitch did an awesome job on my property’s plumbing issues. I contacted the company for a drain fix, and within a few hours had new piping, a fixed toilet leak, hot water valve and a fixed kitchen tap. The service was professional and I was talked through each step. Will definitely use again.

Reply from Mitch

Hi Deanne, thanks for the great feedback. I’m glad to hear that you’re happy with our service and that we could resolve the plumbing issues at your property. I loved the Melbourne demons decorations you had up around the house, they look fantastic! Thanks again, Mitch Fix-It Right Plumbing

Deanne WaltonMelbourne
Really quick response from the reception to organise my appointment. Nathan did an amazing job fixing my toilets, shower and laundry mixers. Definitely would reach out again! Very efficient and neat work. Thank you again!

Reply from Fix-It Right

Hi Jenny, I’m very glad to hear that you were happy with my service and thank you for taking the time to write such a great review! I’m glad that I could get all of your plumbing issues fixed! Let me know when you finalise your plans with the kitchen sink, as i’d love to get it sorted for you. Thanks again, Nathan Fix-It Right Plumbing

Jenny ShinMelbourne
Jarryd installed a cistern for me. He was very professional, friendly, easy to communicate with and helped me make the right decisions regarding what I needed. Very happy with his work. Would do business again.

Reply from Jarryd

Hey Afshin, Thanks again for choosing FIX-IT RIGHT PLUMBING. It was a pleasure to install your new cistern in your lovely home in Flemington. If there is anything else in the future, please reach out to us and we will be able to help. Thanks, Jarryd Fix-It Right Plumbing

Afshin NikousereshtMelbourne
Mitch from Fix-it-Right plumbing came this morning to fix a leaking toilet. He did a great job. Identified the problem very quickly and had it repaired in no time.,He was terrific. I recommend Fix-it-Right Plumbing. Ask for Mitch.

Reply from Mitch

Hi Michael, thanks for taking the time to leave a great review. Im glad we could help you with finding the best solution to fix your toilet troubles. I hope to hear from you again with any plumbing needs you may have. Thanks again Mitch

Michael GonzMelbourne
Had a slow draining toilet and Joseph investigated the issues on the same day that I rang up. After that problem was sorted, I asked for a quote to get my toilet replaced, which was accurately quoted and professionally fitted. Thanks Joseph!

Reply from Fix-It Right

Thanks Ashley for the great review. Thanks for your assistance while I changed over the toilet, and for the company and conversation. If you have any further work to be done, feel free to contact us and we would be more than happy to help. Kind regards, Joseph Fix-It Right Plumbing

Ashley WaughMelbourne
Just had Arron and Ben here to fix the toilets. Both went above and beyond our expectations. Even with the delivery of the incorrect toilet (supplier fault - not theirs) they quickly sourced toilets that would work for us and installed superior toilets at no additional charge. Highly recommend and will be our first call in the future for any further plumbing jobs.

Reply from Fix-It Right

Hi Kayleigh, thank you for calling Fix-It Right Plumbing to resolve the issue with your toilets. It was my absolute pleasure to get both sorted for you and make the situation stress free for you. I always do my very best for my customers. Thank you for taking the time to write a fantastic 5 star review, this means a lot to me. Don’t hesitate to call in the future for any plumbing issue. Kind regards, Arron Fix-It Right Plumbing.

Kayleigh MCanberra
I have used their services before, and called them up again, because they did a great job last time, plus they have a loyalty membership, so that's great as well. Jack came out to fix a leak in my toilet, repair s bend under sink and fix leaking taps in the kitchen . He did a wonderful job. He was on time , rang before, and fixed everything got new taps as well. Jack was pleasant and polite, explained everything, and did a wonderful job. Will definitely call for anything I need.

Reply from Fix-It Right

G’day Kay, thank you such much for trusting in us to use our services again. It was a pleasure to fix leaks on the toilet/kitchen and basin at your Dads house in Dromana. Thanks again & take care, Jack Fix-It Right Plumbing

Kay FernandezMelbourne
Very good service with reasonable price. Dave fixed our leaking toilet nicely and he also checked all pipes in our house. Will use them for future plumbing issues. And definitely will refer to our friends! Our second time of using fix it right plumbing. Dave did a fabulous jog- AGAIN! Also gave us valuable suggestions. We are very pleased with the service and expertise! Our third time of using fix it right. Josh did a wonderful job of fixing our leaking toilet. Professional service and reasonable price. The right plumber to use!

Reply from Fix-It Right

Thanks Cherry that means the world to us honestly. Apologies for the late reply though (Covid has had us very busy as of late) Thanks again for your awesome feedback ⭐️

Cherry ChuMelbourne
I want to thank Fix It Right Plumbing Melbourne for fixing my toilet leakage issue. I have been looking around for a reliable plumber in the last few weeks but no one was interested in the job. Mitch has been awesome, came on time, investigated the issue, provided options and fixed the issue within 20 mins. I can't recommend enough Mitch and Fix It Right Plumbing, will use them again for future work. 100% recommended.

Reply from Mitch

Hey Ivan, thanks for the great review. Happy we could fix the leak coming from your in-wall cistern with no damage to the plaster and also check over the other toilets to make sure you won’t have this issue again. You and your mum were both super friendly and easy to work with and I hope to hear from you again for any further plumbing needs you may have. Thanks again, Mitch Fix-It Right Plumbing

Ivan KuanMelbourne
Thoroughly recommend Michael fromFix-It-Right Plumbing in Melbourne. Arrived on time, was helpful and patient at explaining our various plumbing issues to me. Supplied and Installed two new toilets for a very reasonable price and in good time. Very professional. Will definitely get FIR Plumbing out again for future plumbing needs. Thanks, Michael!

Reply from Fix-It Right

Hey Jessica, thanks for the awesome review. Always happy to spend the extra time finding the right products to suit the customers needs. Feel free to give us a call if you ever have any plumbing issues in the future. Thanks again, Michael Fix-It Right Plumbing

Jessica MuschampMelbourne
We got fix-it-plumbing out to sort out a mixture of problems with a gas leak, non-working toilet and poor water pressure at our new house. Corey, their plumber, came on time (actually a day early, they had a gap open up) and spent several hours working to repair all of the problems. He did a great job as a 'plumbing detective' and didn't give up until he'd identified all the things which were causing the issues. We now have a much better house! Corey was cheery and friendly and explained everything to us that was going on. I was impressed by how much effort he went to - including making sure after the first problem was found that there was no other problems elsewhere as well. Essentially he did a full service of our gas and water plumbing. Would definitely call fix-it-plumbers again.

Reply from Fix-It Right

Thank you heaps Matthew! I really appreciate your kind words. I'm super glad we could help you out, take onboard all your issues and work through them. Please don't hesitate to call if you need us back out in Brunswick. Kind regards, Corey Fix-It Right Plumbing

Matthew SymondsMelbourne
Corey came out to check a toilet issue which thankfully just required a quick fix at no charge as it was under warranty. He also took the time to check plumbing in the rest of the house and identified an issue that could have been much worse down the track. Corey was very knowledgeable and complete professional. Great asset to Fix It Right Plumbing!

Reply from Fix-It Right

Ryan I would like to thank you for your kind words. I'm very glad we found the issue with those hoses when we did before any major damage occurred. Kind regards Corey

Ryan ClarkMelbourne
I’ve contacted Fit-it-Wright Plumbing for a leak in the shower. Jack came to inspect the issue and since he was there I’ve asked him to replace three toilets and all the tape wares, shower heads and garden tapes. I’m very happy with his work. He was very professional, attentive, knowledgeable, clean, tidy and punctual. I would keep using Jack for future need and recommend Jack to family and friends. Thank you Jack for your beautiful work.
KhaiMelbourne
Contacted Fix-It-Plumbing regarding a lingering odour issue in our home. Jack from Fix-It came and he's been the best plumber we've had come around to assess the problem so far. He's professional, knowledgeable and most importantly, a great listener and communicator. Odour is a difficult one to isolate but his process of elimination and justification of the potential source of odour, led us to a possible damaged seal to the downstairs toilet. We agreed this would be the best and likely place to begin and fingers crossed, would soon resolve our issue. Would we recommend Fix-It-Plumbimg for your plumbing needs based on the service we recieved, you bet!
BillyMelbourne
Chris from Fix It Right Plumbing installed a new shower tap mixer and toilet system for us. He did an excellent job and charged an honest price. I would use them again and happily recommend to others.

Reply from Fix-It Right

Hi Arnold, Thanks for taking the time to write a review. It was really good being able to help you get everything sorted out in Kingston. I know you had a few plumbers out previously, so I’m glad we could fix it right for you. Look forward to working with you in the future, Chris Fix It Right Plumbing

Arnold JorgeCanberra
Seamless service end to end with excellent communication and professionalism throughout the whole process. The team also went above and beyond, using their experience and skills to diagnose upstream potential contributing factors and not just the symptom ( eg leaking taps shower toilets etc). Thank you Chris and Tony !

Reply from Fix-It Right

Hi Sarah, thanks so much for such a great review. It was our pleasure to come out and resolve all your plumbing issues. I know how frustrating it can be to have a running toilet keeping you up at night. You should notice some savings on your next water bill now that all those leaks have been taken care of. Look forward to helping you out with any future issues. Cheers, Chris Fix-It Right Plumbing

Sarah AnsonCanberra
Arron was efficient in installing some new taps and cisterns for our toilets. Great service.

Reply from Fix-It Right

Hi Abbey, thank you for allowing Fix-It Right Plumbing to attend your home and replace both toilets and the taps, and bring back to a modern style. Thank you for writing a great 5 star review. Kind regards, Arron Fix-It Right Plumbing

Abbey GrantCanberra
Arron was extremely helpful and responsive with a difficult toilet repair which required sourcing an interstate part during lockdown. Excellent communication and workmanship. Definitely recommended.

Reply from Fix-It Right

Hi Michael, thank you for allowing me to identify the issue with your in wall cistern. I was glad we were able to source the correct part and get it delivered from interstate. Thank you for taking the time to write a great 5 star review, this means a lot to me. kind regards, Arron Fix-It Right Plumbing

Michael SchwarzMelbourne
Thank you to Jack who arrived on time and was very well presented and knew exactly what to do after explaining the toilet problem. He was very efficient and also checked all other plumbing connections in the house. I was very impressed, as in the past my experience with plumbers has not been good to say the least. A quote was given to us to fix the toilet and also to change the connections to the taps in both en-suite sinks. I have been putting up with slow running taps for months and what a relief to find Jack who could rectify this for me. He was fast and efficient. A quote for any other work required was also given. I have never experienced a tradesman to put the dirty towels he used to soak up the excess water from fixing the toilet, into my washing machine and starting the wash to save me the hassle. What a bonus! Also the subscription to join Fix It Plumbing was a great idea to give us 15% discount should we need more plumbing work done in the future. A very well run company with professional advice and workmanship. I will certainly recommend Fix It Right Plumbing to my friends. We will be getting Jack back to fix a few more jobs shortly. Thanks again Jack you were a godsend!

Reply from Jack

Hey Brian, A huge thank you for writing a review. I love every review that comes in but that’s got to be one of the best. It was my upmost pleasure fixing your leaking toilet and also fixing up both of your basin problems that were causing you grief over the years. I love hearing that you have had a great experience using Fix-It Right Plumbing and hope to be that person you use in the years to come for those other issues I pointed out at your home in Boronia. Thanks again, Jack Fix-It Right Plumbing

Brian JonesMelbourne
Had a sudden toilet leaking issue and we needed someone to come in ASAP as it was our only toilet in the house shared between 3 people. Brendan arrived within the next couple of days and was punctual and very thorough when it came to explaining how things worked - overall a great, friendly guy. He also fixed our worn taps and sorted out the high pressure water problem as it was causing a lot of noise issues. Thanks so much for your work! Customer service was fantastic and a pleasure to talk to, would definitely these guys a call again in the future for any of our plumbing issues.

Reply from Fix-It Right

Hi Jackie, I'm really happy to hear that you're happy with service we provided at your home in Ivanhoe. I'm even happier that we fixed all of your plumbing issues. You shouldn't have any more plumbing issues for some time now. Take care, Brendan Fix-It Right Plumbing

Jackie ZhengMelbourne
I have called for their service twice already this year. In April, Joseph replaced all our 15-year-old/leaky cisterns. In May, Jack installed our fridge/dishwasher/washing machine at our new house and replaced a leaky tap from an old house on the same day and at short notice. In both instances they have provided costs & alternative options on site before doing the actual work. They also respond very quickly, as Raquel did, after booking online. Overall, very professional and highly recommended!

Reply from Jack

Hey Nelson, Thank you so much for a 5 star review. It was my pleasure installing your fridge/washing machine and dishwasher in Lyndhurst and then travelling to Lynbrook to install a kitchen tap all in the same day. If you need anything else, we are a phone call away. Cheers, Jack Fix-It Right Plumbing

News EaustMelbourne
I had two toilets serviced! ie: replacing inlet valves, replacing cistern, new isolation stop tap at wall. Logistics excellent. Dave Casnji is punctual, helpful, polite, kept me informed of what he was doing and removed old toilet parts. Given fridge magnet also and discount when requested. Rang me 30 minutes before arrival so helped me to plan my day. Office staff also efficient and send documentation immediately. I will definitely use this company for any future plumbing issues.

Reply from Fix-It Right

Thanks Helen for the great review! I’m glad my service was up to standard and I could repair both of your toilets. Any future issues, you know who to call! Thanks, Dave Fix-It Right Plumbing

Helen PortekMelbourne
Brendan worked on my toilet this morning to fix a leaking issue I’ve had for awhile. He was extremely professional throughout the engagement and the problem was resolved in a quick and timely manner. I would highly recommend Fix-It-Right plumbing!

Reply from Fix-It Right

Hey Brendan, thanks for the great review! I'm glad I could help get your leaking toilet and basin all fixed up for you. Thanks again, Brendan Fix-It Right Plumbing

Brendan TingMelbourne
Daniel did a fantastic job not only in undertaking all of the required work (disconnecting a gas log fire heater, fixing a toilet and a tap) but also explaining the work. Very happy. Would recommend.

Reply from Fix-It Right

Thanks Ian for such a great review. I'm glad I could help you with the heater and your toilet. It was great to meet you and I hope you have that space put to good use soon! Cheers, Daniel Fix-It Right Plumbing

Ian FindlayMelbourne
Thankyou Arron for your friendly and professional service. Very glad to have our ancient toilet cistern replaced! Great communication about attending to the job and earlier than expected (rather than simply waiting for hours wondering!) 5 year warranty is fantastic thankyou.

Reply from Fix-It Right

Thank you Cathie Miller for the great 5 star review. I’m really glad you chose our company Fix it Right Plumbing to replace your old toilet cistern in Geelong. I hope you are enjoying working from home but I bet you are looking forward to getting back to work as normal very soon. Stay safe ;-) Kind Regards, Arron from Fix it Right Plumbing

Cathie MillerGeelong
Adam came today to fix our leaky toilets. We found him really professional and efficient in his job. He was also willing to explain everything he did. Really knowledgeable. He was prompt and we found the pricing reasonable. Overall really happy with his work. Well done Adam and everyone at fit it right plumbing. Will definitely use this service in the future for all my plumbing needs😊.

Reply from Fix-It Right

Thanks so much Poh-lee for your kind words and great review of Adam. Adam is a real asset to ur company and a great plumber to have on board. He is very knowledgable and has lots of experience. Thanks for sharing, it really does give the team a boost to get feedback like this

Poh-Lee TangMelbourne
Really happy with the quality of the work performed. James fixed my leaking toilet, shower head and taps, kitchen tap and dishwasher. His was professional and had awesome energy. He had all replacement taps and showerheads on board and they were fairly decent looking. He was running late from another appointment and I was kept up to date by Shenae who was also very quick and helpful with my questions over email. The online booking system was really easy to use. Recommend!

Reply from Fix-It Right

Thanks Annie for leaving a great review for Shenae and James. They both really go above and beyond everyday to keep our customers happy, from the initial call right through to getting your repairs done. It’s really great to hear also that you found the website easy to use. Cheers again Annie and have a great weekend

Annie LeungMelbourne
Aaron serviced our continuosly flushing toilet. He is a recent arrival in Melbourne from the NT. Was a little cold as you would expect in cool Melbourne. He will need some more jumpers soon. Aaron was efficient and very pleasant. Fixed the problem effectively and even explained it to us. And left no mess for Maria to clean up. Yay! Thanks Aaron Greg and Maria Hawthorn

Reply from Fix-It Right

Thank you very much for your glowing review of our newest plumber Arron. Yes Arron is new to Melbourne and we are very lucky he chose our team. We are thrilled to get feedback like this for Arron and we will certainly forward your kind words onto him. It is great to hear such positive feedback so early on - thanks again for sharing

Maria AndrewsMelbourne
James attended our house today for water leak tests and installation of new toilet, he was clear and concise with the work need to be done and went above and beyond the expected standard or work. He took great care and responsibility in each and every stage of the job.

Reply from Fix-It Right

Wow thanks so much for such a great review Joe, James takes great pride in ensuring that all his customers are kept up to date through the whole process and he makes sure your happy before he gets started. We are thrilled to hear you had such a positive experience with James, he really is an asset to our team and we value him greatly - thanks for your feedback, well be sure to pass it on to him

Joe SuenMelbourne
Two new toilets installed, the old ones removed in good time and cost. The install sites were cleaned without me needing to request it. The plumber was polite and pleasure to have in my home, thank you Jason you've been a pleasure.

Reply from Fix-It Right

Thats really great to hear about your awesome experience Ulrich, and thanks for sharing it for others to read. Jason is such a positive and energetic member of our team and we are thrilled to have him. Ill pass on your kind words, Jason loves hearing such great feedback :) enjoy your long weekend and enjoy your new toilets

Ulrich MeffertMelbourne
Jason was great! He called before arrival and arrived on time, extremely polite and professional. Honest about the job and the associated charges and didn't overprice. He was able to fix the toilet there and then and cleaned up after. It is so nice to have a QUALITY tradesman arrive at your door. I would definitely use Fix it Right Plumbing again! Thanks.

Reply from Fix-It Right

Thanks so much Kristie for your review. It's great to receive great feedback like yours and Jason will be very happy to hear your words. We hope your toilet is running perfectly now, and if you need any further assistance in future, we will be happy to help with the same quality service :)

Kristie CookeMelbourne
Called and they send James within the hour. He was very thorough with his inspection and noticed the hot water flow was a bit weak. He not only got my toilet cistern fixed which was the reason I called Fix-it but also my hot water pressure and some water taps leakage fixed too. Very happy and satisfied. Will called them again should I require any plumbing done. Thanks once again, James.

Reply from Fix-It Right

Thank you Chooi Hong Lim for taking the time out of your day to write such a fantastic review for James. He is very friendly and really knows his stuff. He did keep me up to date while at your job and we are soo happy we could get to the bottom of such a long lasting problem. We are so glad you now have full hot water pressure through your whole house, what a relief

Chooi Hong LimMelbourne

Prevention

The cheapest toilet repair is the one done before the water bill shows it. If a toilet starts running, even a little, get onto it: a running cistern puts water down the drain all day and all night. And if your water pressure is high, a pressure limiting valve protects every cistern, tap and fitting in the house. Fix-It Right Care Plan members get a home safety inspection of their plumbing every year, and that's a good time to have it all looked at.

The Fix-It Right Care Plan

Areas we service

We fix toilet leaks across Melbourne, Geelong, Canberra and Ballarat: same process, same training, same 10-year warranty wherever you are.

Toilet leak questions

Why does my toilet refill on its own?

Water is getting out of the cistern into the bowl, usually past a worn washer or a valve that isn't shutting off, so the cistern keeps topping itself up. Put a few drops of food colouring in the cistern and don't flush: if it shows up in the bowl, that's your leak.

Is a running toilet really wasting much water?

It can be. A slow trickle adds up over a day and a night, and a toilet that's really running can put a lot of water down the drain without you noticing until the bill arrives.

Why is there water around the base of my toilet?

Usually the seal between the pan and the drain has failed, or the connection behind the pan is leaking. The fix is to lift the pan and reseat it on a new seal. Left alone, it can damage the floor underneath.

Should I turn the water off?

If it's leaking onto the floor, yes. Turn the small tap on the wall behind the toilet clockwise until it stops, and the cistern won't refill. Then call us.

Why does it keep happening?

Often it's the water pressure. If it's too high, the parts in your cistern wear out early, and a new part goes the same way. We'll check your pressure and tell you honestly whether it needs bringing down.

What every job comes with

  • $0 call-out. We come out and look things over. If you don't go ahead, you don't pay.

  • Three written quotes. The first gets you out of trouble, the last takes care of everything the whole-home check found, and there's one in between. All of them are proper fixes.

  • Fixed For Good. Done properly the first time, triple tested before we leave, and backed by a 10-year workmanship warranty.

Every job

Fix-It Now - Pay Later

12 months, no interest, nothing to pay

Get it fixed today, on any job, and make your first payment in a year. It's there because a burst pipe doesn't wait for payday, and neither should the repair.

*Eligible jobs. Terms, conditions and credit approval apply.

The same plumber, start to finish

The plumber who comes out and works out what's wrong is the one who fixes it, and he stays with your job from start to finish until it's done properly, top to bottom. We don't send one person to look and another to do the work, and we never pull your plumber off your job to chase the next call. Not many plumbing companies anywhere are that strict about it, and it's why the job gets done right the first time.

A Fix-It Right plumber showing a homeowner the pipes under the kitchen sink
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