Jack

Plumbing Team LeaderMelbourne

With us since 2020

Licensed and registered plumber: BPC registration 105936 (opens the register in a new tab)

Jack has a loving family with two labradors and a baby on the way. He has over 10 years experience in the plumbing industry and is always committed to doing the best he can. He loves his footy and keeping fit.

Skills

Recent jobs

Before

September 2026

Chelsea

Hot water system replacement and plumbing maintenance

What they rang about: We were called out to look after a failing 250L electric hot water system along with other household plumbing.
What Jack found: The inspection showed that the 250L electric hot water system, pressure reducing valve, toilet cistern, and garden tap all needed replacing.
What Jack did: Jack installed a new 250L electric hot water system, a pressure reducing valve, new toilet cistern components, and a fresh garden tap.

Drain camera view of tree roots inside the toilet drain

August 2026

Frankston North

Clearing Blocked Toilets Caused By Tree Roots

What they rang about: The customer reported that they had two toilets blocked up in the house.
What Jack found: Jack found tree roots further down the drain and a problem at the first elbow of the toilet branch.
What Jack did: Jack cleared out the blockage, repaired the pipe elbow, and relined that section of the drain.

Shower base edge where the silicone had failed

August 2026

Carrum Downs

Shower leak detection and testing

What they rang about: The customer reported that the walk-in wardrobe carpet and wall were getting wet from an adjoining shower.
What Jack found: Testing revealed that the water supply lines were sound, but the silicone sealing around the shower base had failed and was allowing water to escape.
What Jack did: Jack performed a visual inspection, pressure test, spray test, and flood test to locate the source of the moisture.

July 2026

Dandenong

Hot Water System Replacement and Leak

What they rang about: The customer called us out for an urgent hot water problem.
What Jack found: While draining the old unit, Jack discovered a hidden drain leak inside the wall cavity that was damaging the downstairs ceiling.
What Jack did: Jack installed a new electric hot water system, removed the faulty safety drain, and redirected the discharge line to the basin.

June 2026

Rosebud

Hot water system replacement

What they rang about: The household needed a hot water system replacement.
What Jack found: The existing hot water system needed to be replaced.
What Jack did: Jack supplied and installed a new 135L gas storage hot water system complete with new valves and a concrete slab.

June 2026

Somerville

Bathroom Toilet Branch Drain Relining

What they rang about: The customer reported a leaking shower head, leaking taps, and requested two new toilets.
What Jack found: The bathroom toilet branch drain needed relining, and the shower and taps needed new parts.
What Jack did: Jack relined the bathroom toilet branch and installed the new plumbing fixtures.

May 2026

Mornington

Kitchen Dripping Tap and Bathroom Repairs

What they rang about: The customer reached out because they had a dripping kitchen tap and a loose bathroom tap.
What Jack found: Jack found the kitchen tap dripping as reported, alongside a shower leak that had damaged the bottom plate and plaster in the ensuite.
What Jack did: Jack replaced the tapware, installed a new basin and toilet suite, and returned over multiple days to handle the necessary plumbing work.

Shower set up for leak testing with gear on the floor

May 2026

Windsor

Leak Detection for Leaking Bathroom Shower

What they rang about: The customer reported that water was leaking from an upstairs bathroom down into the basement and an adjoining unit.
What Jack found: Jack's leak detection testing revealed that water was escaping through the shower tiles and a loose grate.
What Jack did: Jack performed comprehensive tile spray and drain tests to locate the leak and recommended getting the shower professionally sealed or redone.

February 2026

Bonbeach

Toilet leak and new suite replacement

What they rang about: The household reported that a toilet kept running for a while after being flushed.
What Jack found: A worn toilet suite and internal valves needed replacing to stop the water running.
What Jack did: Jack installed a new toilet suite, inlet valve, flexible hose, and associated plumbing parts to fix the issue.

January 2026

Parkdale

Fixing Blocked Drains and Clearing Tree Roots

What they rang about: The customer reported that their laundry, kitchen, and bathroom drains were backing up whenever the shower and washing machine ran at the same time.
What Jack found: Jack found that tree roots had intruded into the sewer line, causing the drains to block up.
What Jack did: Jack cleared the main blockage, dug down to create pipe access, and completed a section reline to fix the damage.

What Richie says about Jack

“Jack is one of our longest standing plumbers and is part of the original crew. Jack loves a challenge and is super passionate about ensuring the plumbing is done the right way. Similar to me, Jack had very strong mentors growing up and is from a "plumbing family" so you could say plumbing runs in his veins. Jack also loves supporting new and emerging team members which is also why he's a team leader as well as a plumber.”

Reviews that mention Jack

Jack did a great job on a major pipe reline over several days. Also tidied up the front yard and replanted lawn where excavation occurred. Easy to deal with, reliable, highly recommended.

Reply from Jack

Thank you so much for the fantastic 5 star review! It was a pleasure working with you on the major sewer repairs. We really appreciate your patience over the several days it took to get everything completed. I’m glad you were happy with the workmanship and that we could leave the front yard tidy and replant the lawn where the excavation took place. We always aim to leave things as neat as possible once the job is finished. Thanks again for your kind words and recommendation. It was a pleasure helping you out! Jack

James McCoyMelbourne

Jack did a great job, really impressive!

Reply from Jack

Thanks Sue! Enjoy your new taps, and thank you so much for your continued support! Please reach out anytime you need us, we’re always happy to help! Jack

Sue BowdenMelbourne

Jack attended a job at our house to repair a damage shower fitting. He was punctual, polite, very easy going and fixed the issue in less than 15 minutes. He also took the time to explain what happened and how to fix it in the future. Could not recommend Jack enough! Thank you!

Reply from Jack

Thanks so much for the fantastic review! It was a pleasure helping you out. I’m glad we were able to get the shower fitting sorted quickly and, most importantly, explain what had happened and how to prevent it in the future. We really appreciate your recommendation and your kind words. Thanks again for choosing Fix It Right Plumbing! - Jack

Kylie TonizzoMelbourne

Lucas and Jack came to our property for some works related to a replacement tap. Thorough job by the boys and very happy with their professionalism. 5 stars A team!!!!

Reply from Jack

Hey Johnny a huge thank you from the fix it right team and the local community for helping everyday aussies get back on their feet. A very selfless act and I commend you on that. I hope your business kicks off! Reach out if you ever need! Jack

Bill BMelbourne

I had Jack come out initially for a concern I had of a possible leaking tap. He then commenced a plumbing health check for my home and recommended things that would be potential problems that would be costly in the future. I was then given comprehensive quotes for today’s work and work to be done in the future. Very happy with Jack and his work he went above and beyond. Jo

Reply from Jack

Thanks Jo, for your wonderful review! It was a pleasure assisting you with your plumbing concerns. I’m glad I could provide peace of mind through the plumbing health check and help identify potential issues before they become costly repairs. We always aim to provide clear advice and comprehensive options so our customers can make informed decisions. Thank you for your trust and kind words. I truly appreciate your support and look forward to helping you again in the future! Jack

Jo McKenzieMelbourne

Another flawless visit from the fix it right plumbing guys! Thane and Jack were a delight, diligent with the work and took the time to explain everything for me which I really appreciated. The consistency of the work and great people makes all the difference! :) Great job by Tristan, efficient and clean. Appreciated him taking the time to check the house as there were items that really needed replacing and I wouldn’t have know till too late! Very happy with the service.

Reply from Fix-It Right

Thank you so much for your continued support Andrea! We really appreciate you taking the time to leave such a thoughtful review. It’s great to hear that both visits left you feeling well looked after and informed throughout the process. We take a lot of pride in being thorough, honest and making sure everything is explained clearly, so your feedback means a lot to us. Thanks again for trusting us with your plumbing needs, we’re always here if you need anything in the future! Thane Hey Andrea! Thanks for taking the time to leave this glowing review. I'm stoked you are my happy with my service Cheers, Tristan

Andrea TaylorMelbourne

Thank you Jack for coming over to fix my shower head matter. All good now.

Reply from Jack

Hey Kenneth not a worry. Happy to fix your shower so the kids can wash up hassle free :) If there is anything else in the future please reach out! Thank you for the review! Jack

Kenneth CheungMelbourne

Had Jack come out straight away to fix a burst water pipe. Up front quote with other recommendations of work to complete before proceeding with his service. He did a great job replacing all other flexi pipes, taps and change of deteriorating hot water service. Professional and punctual. Recommend Fix It Right Plumbing

Reply from Jack

Hey Tim, thanks for the great 5-star review! It was a pleasure replacing all your flexi hoses to prevent any future flooding. We always aim to get everything done properly the first time, so you can focus on more important things. Jack

TimMelbourne

I had a leak in my toilet/water closet that was driving me crazy. Jack from Fix It Right Plumbing came out, found the issue immediately, and had it fixed in no time. Fast, professional, and left everything spotless. Highly recommend Jack if you need a reliable plumber.

Reply from Jack

Hey guys a huge thank you for using our service and for leaving a great review. I'm glad we could get that leaking toilet fixed before it got worst in the garage. Say thanks to your neighbour for recommending our company we love to hear it. Jack

Suranjith FernandoMelbourne

Wow had the Amazing Jack A out to fix some big issues. Cannot fault his workmanship his honesty and kindness. All around fantastic service. Great communication with the office . Highly recommend this company.

Reply from Jack

Hey Jacqui thank you so much for the lovely review I'm glad we could clear and inspect your sewer drain . Honestly is key and I hope you can get the previous plumbers work fixed under warranty . Jack

Jacqui WaltzerMelbourne

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