Fix It Right Plumbing

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Reviews

  • Melbourne
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  • Plumbing Melbourne
5.0 out of 5 stars
review from: Google Logo
Steven Matosic

Highly recommend Fix It Right Plumbing. They responded quickly to my call, and their tradesman Corey was very friendly, efficient, and professional. Before commencing the job he provided a cost that I think was very competitive and he completed the work to my complete satisfaction.

Response from Fix It Right Plumbing
G'day Steven, Thank you very much for your kind words. It was an absolute pleasure meeting you and I’m truely glad I could be of help. If you ever need me again, feel free to reach out. Kind regards, Corey Fix-It Right Plumbing

5.0 out of 5 stars
review from: Google Logo
John Laine

Response from Fix It Right Plumbing
Thanks you John for taking the time to leave such a positive review. We strive to give our customers a great service. If you have any work in the future that needs attention, we would be more than happy to help. Kind regards, Joseph Fix-It Right Plumbing

5.0 out of 5 stars
review from: Google Logo
Alex Philalay

Great service and friendly team.

Response from Fix It Right Plumbing
Hey Alex, Thank you so much for your fab 5-star review 🙂 We're very fortunate to have such a great team here at Fix-It Right Plumbing. We're so pleased our serviced lived up to your expectations and that you no longer have to worry about your plumbing problem. Here to help any time you need. Thanks again, Claire Fix-It Right Plumbing

5.0 out of 5 stars
review from: Google Logo
Matt Verberne

We found Fit it Right plumbing through Google and we were happy that we did. Joseph and the team were extremely easy to deal with. Joseph was honest and provided the right recommendations for us. Can not recommend these guys enough. A pleasure to deal with.

Response from Fix It Right Plumbing
Thank you for your kind review Matt. We try and work as a team to make the whole process easy for our customers. We are so happy that we could help and look forward to helping you with any other plumbing problems in the future. Kind regards, Joseph Fix-It Right Plumbing

.0 out of 5 stars
review from:
Kitty Chan

Highly Recommended Daniel and his team! We have some very complicated plumbing issues in a house we recently moved to, Daniel done a very detailed analysis on everything throughout the house and provided different options for us to consider. Very impressed with their service and professional advise. Most of the other plumbers attended previously left and never return to solve our problems. Will definitely recommend Fit It Right to our families and friends! 🙂

Response from Fix It Right Plumbing
Thanks kitty! I love hearing how happy a customer is! I’m so glad you feel comfortable in your new home after getting a complete inspection done! If there’s anything you need, we will always be there for you. Take care, Daniel Fix-It Right Plumbing

5.0 out of 5 stars
review from: Google Logo
J Y

We are impressed with how quickly Fit It Right got back to us when we reached out regarding a severe water leakage underneath our house. Joseph is a star! He was very professional and knowledgeable from the get go. He explained the potentially causes for the leakage, the options/steps and costs involved. I definitely recommend him and will be going to this company for any future plumbing issues going forward! Good stuff and thanks very much Joseph!!

Response from Fix It Right Plumbing
Thank you so much for your kind review. Getting in under houses to fix Leaks is our bread and butter even for a big fella like myself. If you have any future plumbing needs in the future, please feel free to contact us. Kind regards, Joseph Fix-It Right Plumbing

5.0 out of 5 stars
review from: Google Logo
Wihan Visser

Response from Fix It Right Plumbing
Hey Wihan, Thanks heaps for the review. Hope you’re enjoying your new cooktop, kitchen mixer and taps out at your home in Skye. Looking forward to helping you out with any of your future plumbing needs. Cheers, Michael Fix-It Right Plumbing

5.0 out of 5 stars
review from: Google Logo
Kerryn Borg

Many thanks to Daniel for replacing my hot water system I was very happy with the work done and for explaining the process to me. I am so happy that you took away the old one and left my small yard so clean and tidy. I am very impressed with the prompt attention to my initial call, for keeping to your stated timeframe and most of all Daniel is very courteous, polite and a gentleman.

Response from Fix It Right Plumbing
Thanks so much Faye. You deserve nothing but the best service. All of our customers do. I’m so glad you trusted us to take care of your problems before they were much bigger headaches. If you need anything again, you know we will be right here for you. Cheers, Daniel Fix-It Right Plumbing

5.0 out of 5 stars
review from: Google Logo
angus

Corey again did an superb job this time. Not until the old water heater was dismantled that we found a large cavity in the external wall that was left behind in the installation of the old heater as well as the messy piping layout. It’s a tedious and difficult task to have everything fixed but Corey showed his professionalism and expertise during the process. Not only had he completed the installation of a new water heater and properly realigned all the pipes, he also worked hard in coming up with good solution in covering the cavity with a nice-looking cement sheet. It took him a long time to have the whole job completed but he never complained about it. He finished it with excellent workmanship. I have no hesitation to recommend your company to friends and family.

Response from Fix It Right Plumbing
Thanks for the review Angus! Really appreciate it mate. Definitely had a win today bringing that Aquamax back to life! Hope you get plenty of years from it now fingers crossed. So good to hear you are happy with us and if you ever have any dramas, absolutely give us a call and we will sort you out. Cheers, Corey Fix-It Right Plumbing

5.0 out of 5 stars
review from: Google Logo
Kristen Koltai

I called up today and spoke to a lovely lady, I explained the concern with my Mums shower and she advised that someone could go out today and inspect, explained how everything would work. I received a call from Mitch when he was at mum's,he explained everything and gave a very reasonable quote, he had the whole job done before the time he was even booked to arrive. Thank you Mitch, so professional, punctual and polite. 💯 Recommend Mitch and this company. Thank you.

Response from Fix It Right Plumbing
Hi Kristen, thank you for the amazing feedback you’ve given. You and your Mum were both a pleasure to work with and I’m happy we could fix your shower concerns. Reach out again if you have ever have any future plumbing problems as we are always here to help. Thanks again, Mitch Fix-It Right Plumbing

Overall Rating / 844 Total Reviews

4.9 Out of
5 Stars

Fix It Right Plumbing
View Reviews

Overall Rating / 844 Total Reviews
4.9 Out of
5 Stars

5.0 out of 5 stars
review from: Google Logo
Wayne Cailes

Arron came to fix our business' toilets. Very professional and friendly. Arrived when he said he would. Was upfront and honest about what was required to be done and what our options were. Great help and great service.

Response from Fix It Right Plumbing
Thanks for your feedback Wayne - awesome news about your toilets and welcome to the Fix-It Right family

.0 out of 5 stars
review from: Google Logo
Maria Andrews

Aaron serviced our continuosly flushing toilet. He is a recent arrival in Melbourne from the NT. Was a little cold as you would expect in cool Melbourne. He will need some more jumpers soon. Aaron was efficient and very pleasant. Fixed the problem effectively and even explained it to us. And left no mess for Maria to clean up. Yay! Thanks Aaron Greg and Maria Hawthorn

Response from Fix It Right Plumbing
Thank you very much for your glowing review of our newest plumber Arron. Yes Arron is new to Melbourne and we are very lucky he chose our team. We are thrilled to get feedback like this for Arron and we will certainly forward your kind words onto him. It is great to hear such positive feedback so early on - thanks again for sharing

5.0 out of 5 stars
review from: Google Logo
Nicola Zarb

Very happy with Aaron’s service. The job was completed quickly and professionally. Aaron explained what needed to be done and what my options were. I was kept fully informed of the process and the costs involved.

Response from Fix It Right Plumbing
Thanks for your review on Arron, and we are glad he could get your toilet unblocked in your home in Frankston South. We always price your job up before we start and always make sure your happy with everything before we start. We are thrilled you enjoyed Arron's service

5.0 out of 5 stars
review from: Google Logo
sue lardner

Aaron was helpful - upfront pricing - cheerful and great to work with. Highly recommend Aaron to all future customers! He even mopped the floor without being asked.

Response from Fix It Right Plumbing
Thanks for your great review of Arron. Arron is one of our newest plumbers here at Fix It Right Plumbing and he loves the fact that here he gets to go the "Extra Mile" with each of his customers. Thanks for taking the time to share your experience

5.0 out of 5 stars
review from: Google Logo
Anton Abrahams

friendly professional service

Response from Fix It Right Plumbing
Thanks for your feedback on Arrons service Anton, we are glad he could get your toilet fixed up quickly and easily

5.0 out of 5 stars
review from: Google Logo
Victoria DUDAS

Aaron was very professional and came quickly once l booked on line. Awesome service .

Response from Fix It Right Plumbing
Thank you Victoria for your brilliant feedback for Arron, we will pass you comments onto him he will be really happy. We are soo glad you took the time to share your experience. Thanks again

5.0 out of 5 stars
review from: Google Logo
Tony Si

Thank you Dave for fixing our storm water issues! I had another plumber in to jet, camera and identify the issues in my storm water drains. I didn’t get a real sense of confidence in their communication and based on the amount of positive reviews Fix It Right Plumbing have, I really wanted to get them in to have a look and see if all these reviews were the real deal. I’m glad to report that they are! I gave the go ahead to do the job based on the issues identified by the first plumber and we discovered that it wasn’t the real issue at all. Dave was able to correctly identify the correct storm water pipe with the blockage and from there I knew we were able to move ahead with much greater certainty. Dave’s communication was positive and I felt no sales pressure to go ahead with the work which was clearly explained to me before accepting it. He also worked very efficiently, taking minimal breaks and I could trust that he was working at 100% all the time. I honestly felt like telling him to take it easy with the digging, but even though he was puffing he was still quickly going at it like a mad man! These guys certainly aren’t the cheapest and they clearly say on their website that the don’t compete at that level. Honestly, you don’t want the cheapest as evident from the mis-findings from the first plumber. You get what you pay for and I definitely felt that I got what I paid for and more. As I live locally, Richie (top boss) even came to check on what Dave was doing which was unexpected but re-assuring as it seems he likes to run a tight ship. If there was some feedback I could give, it would be the membership. It’s on the invoice I received but I would expect some sort of welcome pack for becoming a member and my entitlements and more details about the membership such as how am I given priority over non-members if I have to enquire the same way as them? Overall, I’m really glad that I found Fix It Right Plumbing and I feel like no stone was left unturned to fix my problem.

Response from Fix It Right Plumbing
Tony this is an absolute ripper of a review. Very detailed and very on point. Everything you have spoken about here; from Dave being efficient, great communication and leaving no stone unturned is absolutley spot on. Also you mentioned we are not the cheapest, this is also spot on too. We firmly believe that by doing a "cheap" and therefore "quick" job, you are left short changed as the customer. We find time and time again that doing the job the "right way" (which means getting to the bottom of the issue and fixing the cause of the issue rather than just the symptoms) means that you the customer gets much more value for money and you don't need to call us back time after time for the same issue. Tony we are thrilled that you took a chance on us and even more thrilled that it payed off for you 🙂 and we are happy to have you as our customer. Thanks also for your feedback on the membership pack. We will take this on board too 🙂

5.0 out of 5 stars
review from: Google Logo
Inna Babchuk

Dave Casnji has done great job fixing our stormwater pipes. He has been very professional and proactive. After the job was finished he cleaned all the rubbish and dirt leaving our frontyard and the street neat and clean

Response from Fix It Right Plumbing
Awesome news about your storm water job Inna and we are stoked to hear you are happy with Dave. Dave is very efficient but also has a great attention to detail and treats every home like it was his own. Thanks for your wonderful feedback well pass it onto Dave

5.0 out of 5 stars
review from: Google Logo
Julie Oppy

A big shout out to Aaron who came to fix a drainage problem that another company had messed up. Aaron was fantastic!!! He checked everything first (meaning other taps etc) in the house before explaining what had happened and what was required to fix it. I will always use Fix It Right Plumbing because of the great service. Thanks again Aaron.

Response from Fix It Right Plumbing
Thats wonderful news Julie, and welcome to the Fix It Right family, we are thrilled to have you as a customer. As one of our newest plumbers, your positive feedback is very welcome and will give Arron a huge buzz. We are glad to have Arron on our team and we hope you keep us in mind next time you need us. Thanks again for sharing your feedback Julie

5.0 out of 5 stars
review from: Google Logo
Nic Savino

Thanks Aaron who fixed water pressure problem in Maidstone VIC today did a great job and quick

Response from Fix It Right Plumbing
Wonderful news you got your water pressure issue sorted quickly Nic, Arron is very efficient and always goes the extra mile to ensure your problem stays fixed long after he's gone too. Thanks again for sharing

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Fix it Right Plumbing
4.9 / 5 based on 844 reviews.

4.9 Out of
5 Stars

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