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Fix-It Right Plumbing
Ben

Ben

PlumberMelbourne

With us since 2024

Licensed and registered plumber: BPC registration 120524 (opens the register in a new tab)

Ben comes from a background of domestic new home plumbing and moved into maintenance to expand his skill set. He is also currently studying further for plumbing. Away from work he is an avid Brisbane Lions supporter and footy fan, and spends time with his partner and close friends.

Recent jobs

New back-to-wall toilet pan installed

September 2026

Red Hill South

Toilet leak repair and new pan installation

What they rang about
We responded to a toilet leak.
What Ben found
Ben found that the existing pan collar was leaking.
What Ben did
Ben supplied and installed a new wall-faced pan and replaced the faulty collar.
Leaking copper pipe exposed in the wall behind the cabinet

September 2026

Eltham

Leak detection and burst copper pipe repair

What they rang about
We carried out leak detection after the customer noticed their water meter registering usage without any pooled water around the house.
What Ben found
Ben's leak detection pinpointed a hidden burst section in the copper water line.
What Ben did
To stop the leak, Ben gained access to the affected area and replaced the damaged copper section with new pipe.
Hot water unit with new safety valves

August 2026

South Melbourne

Hot water system service and valve replacement

What they rang about
The customer called because their hot water unit was not working.
What Ben found
Ben found that the hot water system was over twenty years old, alongside a rusting mixer tap and a cooktop gas regulator.
What Ben did
Ben accessed the hot water unit by moving the washing machine, then replaced the safety valves and water stops.
Basin taps stripped down before the rebuild
Before

August 2026

Templestowe Lower

Dripping taps basin repair and tapware rebuild

What they rang about
A dripping tap prompted the customer to call us for assistance.
What Ben found
Inspecting the dripping tap, Ben found a significant crack in the basin seat.
What Ben did
Ben fixed the dripping tap with a full tapware rebuild, cleaning the spindles, replacing the O-ring, and re-greasing the components.
Copper water pipe exposed in the subfloor

July 2026

Hastings

Burst water pipe repair in the subfloor

What they rang about
The customer called about a mains water leak at the property.
What Ben found
A copper water pipe had burst under the floor.
What Ben did
Ben repaired the burst section of pipe and fitted a pressure limiting valve to protect the plumbing.
New dishwasher isolation valve under the kitchen sink

July 2026

Derrimut

Dripping Kitchen Sink Mixer And Isolation Valve

What they rang about
The customer called because they were experiencing issues with a leaking kitchen sink mixer and dishwasher hose.
What Ben found
Ben found that the mixer was leaking severely with rusted flexis alongside a potential dishwasher hose leak.
What Ben did
Ben fitted a new dishwasher isolation valve and quoted the customer for a new kitchen mixer.
New pressure limiting valve fitted at the water meter

July 2026

Aspendale Gardens

Leak detection and pressure valve installation

What they rang about
We started with leak detection after reports of damp ground and a line of moisture along the back brickwork.
What Ben found
Ben's leak detection inspection found no sewer issues aside from a very minor section holding water.
What Ben did
Ben completed the leak detection work with a visual drain inspection and fitted a new pressure reducing valve.
Kitchen sink waste pipe after the drain was cleared

May 2026

Lalor

Blocked drains kitchen sink clearing and repairs

What they rang about
We received a blocked drains call because the kitchen sink was blocked.
What Ben found
Ben's blocked drains check showed the kitchen sink drain was clogged with grease and debris.
What Ben did
Ben fixed the blocked drains by clearing the clog and installing new sink components including P-traps and seals.
Trench dug to extend the garden tap line

May 2026

Mount Martha

Leaking garden tap moved and extended

What they rang about
The outside tap was leaking and sat too close to the water filter system.
What Ben found
The tap cartridge was leaking.
What Ben did
Ben extended the pipe and relocated the tap clear of the filter system.
Basin waste and trap after the drain was cleared

April 2026

Rosebud

Blocked drains and bathroom sink repairs

What they rang about
We responded to a call regarding bathroom sinks that were blocked and wouldn't clear despite trying drain cleaner and removing hair.
What Ben found
The bathroom basin wastes and overhead shower needed replacing to restore proper function.
What Ben did
Ben installed new basin plugs and wastes, along with a new overhead shower and arm.
Richie Foster, Fix-It Right Plumbing

What Richie says about Ben

“Ben is a very energetic and enthusiastic plumber and one of our team members who consistently strives to be his best everyday. Ben’s attitude toward learning new skills and leaning into a challenge is one of the things that make him great to have on the team. Ben has been perfecting his leak detection skills with us for some time now and has it down to a fine art, which is no easy feat. Thank you Ben for your effort in making your customers lives better everyday.”

Reviews that mention Ben

Recommended - good experience and reliable Ben advised us when he would arrive, was spot on time and explained everything thoroughly without any prssure. Very proffessional and clean - did a great job!
Mike GMelbourne
Two quite separate leaks in the body corporate pipes, were detected and completely fixed. The first by Ben and the second by Conrad - both lovely guys as well as being good at their jobs. Conrad also did a great job updating some of our internal plumbing. Happy to recommend the company and the individuals.

Reply from Conrad and Ben

Thanks so much, Tom! Really appreciate you taking the time to leave us a review. I’m glad Ben and I could get those leaks sorted and help with the plumbing updates as well. Thanks again for your kind words and recommendation! It was a pleasure helping out! Cheers, Conrad & Ben

Tom GreenMelbourne
Ben from Fix It Right Plumbing has done a fantastic job on the two jobs we have had done in the last month . 1st was helping us was with water leak detection and the 2nd was installing a new dishwasher . Highly recommend Ben and Fix It Right Plumbing

Reply from Ben

Thanks for taking the time to leave some feedback I really appreciate it, I hope you enjoy having a dishwasher again! If you need us again feel free to get in touch. Thanks, Ben

Jenny BakerMelbourne
I phoned Fix-It Right Plumbing CarrumDowns with several plumbing issues, one urgent (more so than I realised). By afternoon Heath had checked all existing plumbing, presented me with ranges of options for all issues and resolved a fixed price quote, from which I knew exactly where I stood. With little notice he arranged with his team for the work to proceed next day then spent the rest of the day on preliminary work to make for an early start. Ben completed the quoted works within the next day - far more promptly than I would have expected. Thanks Heath & Ben and the reception team for your friendly, detailed, efficient and superbly prompt service. From this experience I have no hesitation in recommending Fix-It Right Plumbing Bruce L

Reply from Ben

Thanks for taking the time to leave such thoughtful feedback Bruce, we really do both appreciate it and are glad we could help get all those problems resolved for you! If you ever need us again don't hesitate to get it touch. Thanks, Ben

Gwendoline LeeMelbourne
Ben was prompt, professional and easy to communicate with. He completed the job efficiently and the quality of work was excellent. I’d happily recommend him to anyone needing a reliable plumber.

Reply from Ben

Thank you for taking the time to leave some feedback! And thank you for the compliments. If you ever need us again don't hesitate to reach out. Thanks, Ben

Alana SorrellMelbourne
Ben did a great job clearing a stubborn grease buildup in my kitchen drain. He used CCTV to properly locate the blockage and took the time to make sure it was fully cleared, and the issue has now been resolved with the drain working well. It might seem pricey at first, but the work was thorough and professional, and I appreciated the clear explanation of what was causing the problem.

Reply from Ben

Thank you for leaving a great review! I'm glad we got that stubborn grease blockage cleared if you ever need us again feel free to reach out. Thanks, Ben

Jack VoMelbourne
I contacted Fix it Right at the suggestion of a family member after receiving a leak alert from South East Water. Plumbing issues are always stressful, especially when there is no obvious problem, so I was delighted to meet plumber Ben who calmly and reassuringly performed a thorough inspection and testing on my entire system, identified and fixed the immediate issue on the spot and then provided quotes and options for some other long overdue upgrades to my ageing property. Communication from their office staff prior to the appointment re making a suitable time, updates to arrival times etc was great. This is a business that respects its customer’s time and values their satisfaction.

Reply from Ben

Thank you for the very kind words, I'm glad I was able to diagnose the issue with your suspected water leak. We are very aware how stressful it can be having a plumber attend your property I'm glad I was able to make it as pleasant as possible for you. Thanks again, Ben

Susan DunneMelbourne
Ben has just finished sorting out my cistern and water heater issues and I am both grateful and impressed. He kept me informed about his times of arrival and what he would do and how and what it would cost. He did an excellent job and cleaned as he finished each task. I will certainly be recommending Ben and Fix It Right to everyone, it was so refreshing to have a pleasant and knowledgeable tradesperson/plumber who actually did exactly what he had explained he would do originally. If you're looking for a plumber go straight to these guys for an excellent job, excellent price and excellent outcome. Thank you Ben. 😃 and Fix It Right ✅️

Reply from Ben

Thank you for taking the time to leave such amazing feedback I'm glad I was able to help get those issues sorted for you. If you ever need help again don't hesitate to get in touch. Thanks again, Ben

Sandie SnellMelbourne
Our experience with Fix It Right Plumbing was seamless. Smooth process from initial booking to completion. Ben attended and was knowledgeable and personable. Will use them again.

Reply from Fix-It Right

Thank you for the kind feedback myself and the office staff appreciate it, we’ll be here if you need us again. Cheers Ben!

Ben RiceMelbourne
Booking a plumber with Fix It Right was super simple. The phone staff was attentive and quick to help. Ben, the plumber, was friendly and VERY informative. Excellent service, highly recommend!

Reply from Lauren

Hi Alex, Thank you for your lovely review. I’m so pleased to hear that you had a great experience on the phone and that our plumber, Ben, was able to help resolve your plumbing issue. -Lauren

Alex HeMelbourne
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