Skip to content
Fix-It Right Plumbing

A burst pipe fixed, and the reason it burst fixed too.

Water coming through a ceiling, pooling under the floor, running down a wall, and every minute it's doing more damage. It's the kind of thing that makes your stomach drop, because you don't know how bad it already is behind what you can see.

First thing: turn your water off at the meter. Then call us. We'll find exactly where it's coming from, even hidden in a wall or under a slab, and sort out why it went so it doesn't happen again.

  • $0 call-out
  • Hidden leaks found with leak detection, before anything is dug up
  • Reports for your insurance claim
  • Pressure limiting valves fitted to protect your pipes
  • 10-year workmanship warranty
  • Fix-It Now - Pay Later: 12 months, nothing to pay

Let us call you

When should we call?
  • No fee for the visit. Pay only if you go ahead
  • Three written quotes before any work starts
  • Licensed plumbers. 10-year workmanship warranty

Fix the burst, then fix the reason

A pipe doesn't burst for no reason. It's rusted through from the inside, the water pressure in the house is too high, a root has crushed it, the ground has moved, or it froze. Patch the hole and leave the reason, and the next weak spot is already on its way. So we do both: we stop the water and repair the burst properly, then we find out why it went and deal with that too, whether it's a pressure limiting valve or replacing pipes that are past it. Fixed for good, not fixed for now.

A burst you can see, or one you can't?

Some bursts announce themselves: water spraying in the garden, a puddle that won't drain, a ceiling dripping. Others hide. A pipe under a slab or inside a wall can leak for weeks before you see it, and the signs are quieter: a water bill that's jumped, the sound of running water when every tap is off, a damp patch on a wall or floor, or the water meter still turning with everything shut. Either way, turn the water off at the meter and call us. If you can see it, we'll go straight to it. If you can't, our leak detection team will find it.

Why pipes burst

Most bursts have one of five causes. Old galvanised steel pipes rust from the inside until the wall is paper thin. Water pressure that's too high puts every pipe, joint and tap under constant strain, and the weakest one gives first. Tree roots wrap around and crush pipes in the yard. Ground movement, from dry summers, wet winters or building work nearby, cracks pipes and pulls joints apart. And in Canberra and Ballarat winters, water left in an exposed pipe can freeze and split it.

Here's the part that matters: those causes don't stop at one pipe. If one length of galvanised has rusted through, the rest of it is the same age. If your pressure is too high, it's too high everywhere. That's why we always look at why yours burst, not just where.

How we sort yours

Water off first. Before anything else, we make sure the water is off and the damage has stopped spreading. If you couldn't find your meter, we'll show you where it is so you know next time. And you'll know the price of the first step before we touch a thing.

We find exactly where it is. If the burst is in plain sight, we go straight to it. If it's hidden under a slab or inside a wall, our leak detection team pinpoints it first, so we open up the smallest area possible instead of guessing.

We fix it properly. The damaged section is cut out and replaced, not taped or clamped and left for next time.

We find out why it burst. We check your water pressure and the age and condition of your pipes, and we show you what we find.

We stop it happening again. If the pressure is too high, a pressure limiting valve protects every pipe and tap in the house. If the pipes are past it, we'll show you and price replacing them.

A report for your insurer. If there's damage to claim, we'll give you a report with photos, the cause and what we did.

Through all of it, you only ever face one decision at a time. You'll know what the next step costs before it starts, and nothing proceeds until you're ready.

What we'll recommend, and why

Our rule is a simple one: we only recommend work you'll benefit from. If the burst was a one-off, from a root or a knock, we'll repair it and that's the end of it. If your pressure is too high, we'll show you the reading and recommend a pressure limiting valve, because it protects every pipe, joint and tap in the house. And if your pipes are old galvanised that's rusting from the inside, we'll show you a cut section and tell you honestly that more bursts are coming, then price re-piping with new copper or PEX, whole house or the worst sections first. If we've noticed something else along the way, we'll show you that too: priced, in priority order, your call at your pace.

We get our job right so that you can keep going with yours.

What it costs

Fixing the burst and fixing the reason it burst are two different decisions, and we price them that way: you'll never get one blurred quote covering the repair, a pressure limiting valve and re-piping. Finding a hidden leak is priced before it starts too. Every price is agreed before work starts.

If the burst has damaged your home, your insurance may cover the damage. We'll give you a report with photos, the cause and what we did, so your claim has what it needs. And if the repair has landed at a bad time, Fix-It Now - Pay Later spreads it over 12 months with nothing to pay.

What things cost and where the money goes is all on one page: What it costs

Some of the recent burst pipes we've fixed

Leaking copper pipe under the paving
Before

September 2026

Isabella Plains

Burst Copper Water Pipe Repair

What they rang about
The homeowner called us out after noticing water visible from a copper pipe on the external wall and was worried about high water bills.
What Gerry found
Gerry found a pinhole leak on the hot water pipe located directly below the paving.
What Gerry did
Gerry removed the damaged section, buried the new pipe lower to prevent future damage from the paving, and completed a full pressure test to ensure everything was secure.
Gerry
Water meter with a new pressure regulator and valves on the front lawn

September 2026

Indented Head

Preventing Pipe Leaks and Stopping Water Hammer

What they rang about
The customer reported a shonkly outside tap and loud water hammer throughout the house.
What Ryan found
Ryan found that the noise was caused by fast-closing quarter-turn taps along with worn garden taps and valves.
What Ryan did
Ryan installed a new pressure regulator, leak protection valve, and replacement taps, and advised the customer to turn taps off slowly.
Ryan
Water meter and new control valves beside the house

September 2026

Mount Martha

Burst toilet flexible hose flood

What they rang about
The customer reported that a burst toilet hose had flooded the house before they managed to turn the tap off.
What Cailem found
Cailem found that a flexible water hose on the toilet had burst and caused water to spread through the home.
What Cailem did
Cailem replaced the broken hose, fitted new control valves, and tested everything to make sure it was working properly.
Cailem
Split poly water pipe exposed in the front yard

September 2026

Mannerim

Burst Water Pipe Repair in Front Yard

What they rang about
The customer noticed their front lawn was unusually wet and realised their mains water pipe was leaking after receiving a high water bill.
What Jarryd found
Jarryd found a hidden split in the bottom of the poly pipe in the front yard that had been quietly leaking hundreds of litres a day.
What Jarryd did
Jarryd cut out and replaced the damaged section of poly pipe and tested the line to ensure there were no further leaks.
Jarryd
Wall opened up to alter the water pipes
Before

September 2026

Kensington

Water pipe alterations and toilet installation

What they rang about
We were called to install a toilet once the tiling was finished.
What Riley found
Riley found that the water and waste piping needed adjustments to properly fit the new toilet.
What Riley did
Riley altered the water and waste piping, installed the new toilet, and tested it successfully.
Riley
Old laundry taps with corroded connections

September 2026

St Kilda

Burst water pipe prevention and dishwasher service

What they rang about
The customer reported that their dishwasher was showing an error code and not draining.
What Lachie found
Lachie found rusty flexi hoses on the laundry mixer at risk of splitting and a failed dishwasher pump.
What Lachie did
Lachie replaced the laundry mixer with a new one fitted with isolation valves, and cleaned the dishwasher.
Lachie
Burst water pipe exposed in a flooded hole

July 2026

Geelong West

Burst underground water pipe replacement

What they rang about
The customer called because their main water pipe was cracked and turning the mains on flooded the front yard.
What Brady found
Brady found an underground water pipe beneath the brick driveway had failed due to age-related deterioration.
What Brady did
Brady removed sections of the brick driveway, replaced the burst pipe section with new compliant fittings, and pressure tested the repair.
Brady
Trench dug from the meter for the new water service

July 2026

Wyndham Vale

Replacing a Burst Water Service Pipe

What they rang about
The customer reported excessive water pooling in the front yard that was flowing towards the neighbouring property.
What Lachie found
After carrying out leak detection and excavation, Lachie found a burst copper water service pipe.
What Lachie did
Lachie excavated a trench from the water meter to the house and installed a new copper water service line complete with a pressure limiting valve and garden tap.
Lachie
Copper water pipe running along a brick wall with the ground opened up

July 2026

Caulfield North

Burst copper water pipe repair

What they rang about
The customer called us after discovering a leaking copper pipe outside their home.
What Mitch found
After repairing the initial visible burst pipe, Mitch discovered a secondary leak nearby in a tight spot.
What Mitch did
Mitch opened up the wall space to replace the damaged copper sections and completed a pressure test to ensure everything was secure.
Mitch
Copper water pipe exposed in the subfloor

July 2026

Hastings

Burst water pipe repair in the subfloor

What they rang about
The customer called about a mains water leak at the property.
What Ben found
A copper water pipe had burst under the floor.
What Ben did
Ben repaired the burst section of pipe and fitted a pressure limiting valve to protect the plumbing.
Ben
Broken pipe dug out beside the house
Before

June 2026

Reservoir

Repairing a broken pipe under the house

What they rang about
We were called out to fix a broken pipe under the house that had been left unrepaired.
What Lachie found
Lachie's inspection revealed issues throughout the stormwater drain, including a damaged section of old terracotta pipe.
What Lachie did
Lachie completed a partial fix by removing the old terracotta pipe, installing a new PVC section with an inspection opening, and then backfilling and testing the area.
Lachie
Leaking pool filter outlet wrapped in a rag
Before

April 2026

Highton

Burst pool water pipe repair

What they rang about
The customer reported that a pipe leading to the pool had burst and water was everywhere.
What Thane found
Thane found an active leak caused by a pool filter outlet that had been incorrectly siliconed instead of glued.
What Thane did
Thane chipped away the concrete, properly glued the filter outlet, replaced three mixer cartridges, and installed a pressure-reducing valve at the meter.
Thane
Dug down to the burst pipe near the water meter
Before

March 2026

Lalor

Burst water pipe repair near the meter

What they rang about
We received a call about a burst water pipe leaking in the front yard near the water meter.
What Lachie found
Lachie found the burst water pipe running underneath a concrete pad.
What Lachie did
To repair the burst water pipe, Lachie removed the concrete pad, replaced the damaged copper section, installed a pressure limiting valve, and backfilled the trench.
Lachie
Water line exposed at the meter for the repair

March 2026

Karabar

Burst water pipe repair and kitchen plumbing

What they rang about
The customer called because a burst water pipe was flooding their kitchen.
What Josh found
Josh found a burst water pipe causing a leak under the sink alongside worn plumbing that needed attention.
What Josh did
Josh repaired the burst water pipe, replaced the flexible hose and mini taps, adjusted the sink pipework, installed a pressure-reducing valve, and serviced the laundry taps.
Josh
Water meter and pipework in the front garden

February 2026

Beaumaris

Burst water pipe repair

What they rang about
The customer called because water was pooling outside and they suspected a broken pipe near the mains.
What Ben found
Ben located a burst pipe in the front garden area that had failed due to a tree.
What Ben did
Ben isolated the damaged section and installed a new pex pipe to restore the water supply.
Ben
Water pipe exposed between the meter and the house

February 2026

Canterbury

Burst water pipes between meter and house

What they rang about
A burst water pipe was reported between the water meter and the house.
What Ben found
Ben found a burst copper section of pipe located between the water meter and the house.
What Ben did
Ben replaced the burst copper section to completely eliminate the damaged pipe.
Ben
New valve fitted on the water service

January 2026

Torquay

Burst water pipes and pressure valve fix

What they rang about
The customer called about a humming noise in the water pipes and ongoing pressure problems.
What Jarryd found
A faulty pressure limiting valve was causing water hammer through the pipes.
What Jarryd did
Jarryd replaced the pressure limiting valve and tested the system.
Jarryd
New copper water line joined at the meter

November 2025

Doncaster

Burst water pipe repair in front yard

What they rang about
We were called out because a burst water pipe was spraying water in the front yard.
What Lachie found
Lachie found a burst water pipe on the old water line running near the trees and fence.
What Lachie did
Lachie fixed the burst water pipe by digging a new trench through the garden bed, running a new copper water line halfway up the house, and testing successfully with no leaks.
Lachie
Burst water pipe dug out beside the meter

October 2025

Hoppers Crossing

Burst water pipes and kitchen plumbing check

What they rang about
The customer called because they heard a strange hissing noise coming from under their kitchen sink.
What Jared found
Jared found a leaking evaporative cooler, a worn pressure regulator, a leaking PTR valve on the hot water system, and rusted flexible hoses under the kitchen tap.
What Jared did
Jared installed a new pressure regulator at the water meter, replaced the kitchen tap and PTR valve, and fitted a tempering valve.
Jared
Burst copper pipe in the trench
Before

October 2025

Spotswood

Burst water pipes repaired in front yard

What they rang about
The call came in because a burst water pipe was suspected after the front garden bed became unusually wet.
What Lachie found
Lachie located the burst water pipes running underground between the meters where a section of copper was bent, kinked, and split.
What Lachie did
Lachie carefully excavated the area to repair the burst water pipes by replacing the damaged copper section and flushing the lines clean.
Lachie
New isolation valve fitted on the repaired water line

September 2025

Hoppers Crossing

Burst water pipe repairs and plumbing updates

What they rang about
We were called out because a burst water pipe was leaking down the side of the house.
What Lachie found
Lachie found a cracked pressure pipe along with some corrosion underneath the basin taps.
What Lachie did
Lachie repaired the broken pressure pipe, installed a new garden tap and pressure-reducing valve, and updated various bathroom and laundry fixtures.
Lachie
Leaking water pipe under a weatherboard house

August 2025

Blackburn South

Burst poly pipe repair under weatherboard house

What they rang about
We were called to check a burst water pipe that could be heard leaking under a weatherboard house but couldn't be reached.
What Lachie found
After cutting open the timber, Lachie found a burst poly water line.
What Lachie did
Lachie replaced the damaged section of pipe, adjusted the surrounding plumbing, and pressure tested the system to ensure it was completely leak-free.
Lachie
Trench across the front lawn for the new water line

August 2025

Sunshine

Burst water pipes and underfloor pipe replacement

What they rang about
We received a call about a burst water pipe after gushing water was heard upon returning home.
What Thane found
Thane found a burst water pipe underneath the house along with tree roots blocking the drains.
What Thane did
Thane fixed the burst water pipe by replacing the line from the meter with new copper piping, fitting a pressure-reducing valve, and clearing the root blockage.
Thane
Burst water pipe found in the dig

July 2025

North Warrandyte

Burst water pipe and pressure valve replacement

What they rang about
We investigated pooling water near the water meter to locate a burst pipe.
What Lachie found
Testing uncovered a burst copper pipe buried beneath heavy boulders.
What Lachie did
Lachie excavated through the boulders, replaced the broken copper section, installed a pressure-limiting valve, and tested the repair.
Lachie
Digging down to the burst pipe beside the tree

June 2025

Burwood East

Burst water pipe caused by tree root

What they rang about
Dealing with a suspected burst water pipe, we responded after the customer noticed their front lawn was very wet and the water meter kept spinning.
What Conrad found
Conrad's pressure test and leak detection confirmed a burst water pipe where a large tree root had bent and split the copper.
What Conrad did
Conrad repaired the burst water pipe by excavating the area, replacing the damaged copper section, testing the line, and restoring the lawn.
Conrad
New pressure limiting valve at the water meter

May 2025

Parkville

Burst water pipes and low pressure repair

What they rang about
Low water pressure throughout the house and a dripping ensuite shower head were reported.
What Thane found
Thane tested the water pressure and found that the regulator may have faulted.
What Thane did
Thane replaced the pressure regulator, inlet valve, and ensuite shower wall taps.
Thane
Corroded copper water pipe dug out from under the slab

November 2024

Mount Eliza

Burst water pipe under the concrete slab

What they rang about
A high water bill and water seeping up through the floor slab had the owners worried.
What Ben found
Pressure testing and acoustic listening pinpointed a burst copper pipe under the concrete.
What Ben did
Ben cut out the concrete, replaced the damaged copper section and fittings, and re-poured the slab.
Ben

Our reviews from customers with burst pipes

Jared was amazing. Was able to explain the damage to my pipes and promptly fix it ☺️

Reply from Jared

Hi Shantelle, thank you for the review! I'm happy we were able to diagnose and repair your sewer issues. Don't hesitate to call us for future needs. Thanks, Jared

Shantelle CowanGeelong
Excellent service! The team quickly fixed our water leak and also installed a new hot water system. They were efficient, professional, and left everything clean and tidy. Great work and communication throughout. Highly recommended!

Reply from Gerry

Thanks so much for the awesome review! We’re glad we could get the leak sorted and have your new hot water system up and running. We really appreciate the kind words about our team and communication. Thanks again for choosing us! We’re always here if you need anything in the future! Gerry

K ZhouCanberra
Two quite separate leaks in the body corporate pipes, were detected and completely fixed. The first by Ben and the second by Conrad - both lovely guys as well as being good at their jobs. Conrad also did a great job updating some of our internal plumbing. Happy to recommend the company and the individuals.

Reply from Conrad and Ben

Thanks so much, Tom! Really appreciate you taking the time to leave us a review. I’m glad Ben and I could get those leaks sorted and help with the plumbing updates as well. Thanks again for your kind words and recommendation! It was a pleasure helping out! Cheers, Conrad & Ben

Tom GreenMelbourne
This is the 3rd time I have used fix it right. A busted pipe/ a hot water unit replacement and other upkeep plumbing jobs. Always professional, on time, amazing work and quality. My plumber for hot water service is awesome and his work is perfection. Not to mention great taste in music and an avid drummer. I can't recommend this company enough. Will be using them for all future plumbing needs.

Reply from Riley

Thank you, Garry! I truly appreciate the kind words. I'm stoked that you're happy with my work, and I'd be more than happy to assist you again in the future if ever required. Thanks for taking the time to leave such an awesome review. Rock on! Riley

garry buttonMelbourne
Jared came around to fix a leak at the pressure regulator valve. He did a great job with thorough explanation and service. Highly recommended!!

Reply from Jared

Hi Tien, thank you for the review and I'm happy our services were to your satisfaction. If you need us in the future please don't hesitate too call! Thanks, Jared

thao tien TranGeelong
I have used fixitright twice in the past couple of months. They came promptly and fixed the issues one gas related and the other a broken water pipe. Both tradesmen were friendly, kept me informed about progress and solved the issues in a timely fashion. I would recommend them.

Reply from Jack and Mitch

Hi Terry, thank you so much for the kind words! We really appreciate you choosing us again and are glad we could help with both the gas and water pipe issues. It’s great to hear the team kept you informed and got everything sorted quickly! Please don't hesitate to reach out in the future! Jack & Mitch

Terry McMeekinMelbourne
Had Jack come out straight away to fix a burst water pipe. Up front quote with other recommendations of work to complete before proceeding with his service. He did a great job replacing all other flexi pipes, taps and change of deteriorating hot water service. Professional and punctual. Recommend Fix It Right Plumbing

Reply from Jack

Hey Tim, thanks for the great 5-star review! It was a pleasure replacing all your flexi hoses to prevent any future flooding. We always aim to get everything done properly the first time, so you can focus on more important things. Jack

TimMelbourne
Had Jack come out straight away to fix aburst water pipe. Did a great job replacing all other flexi pipes, taps and change of water service. Professional and punctual. Recommend

Reply from Fix-It Right

Hey Tim, thanks for the great 5-star review! It was a pleasure replacing all your flexi hoses to prevent any future flooding. We always aim to get everything done properly the first time, so you can focus on more important things. Jack

TimGeelong
Riley, did an excellent job fixing the broken water pipe buried in the ground. He was informative and kept updating me even though I wasn't there. Highly recommended

Reply from Riley

Thanks Pav for the kind words and for trusting me to get the job done in your absence! Glad to get that burst pipe sorted for you. Thanks, Riley.

Pavlic BednikovMelbourne
Highly recommend Fix It Right Plumbing. I had two underground pipe breaks, and the team handled everything quickly and professionally. They were knowledgeable, friendly, and explained the problem and solution in a very clear and detailed way. On top of that, they kindly installed a tap at no extra charge, which was greatly appreciated. Excellent service from start to finish.

Reply from Fix-It Right

Thanks for the kind words, Dannie! We really appreciate you taking the time to share your experience. We are glad we could get everything sorted quickly and make it an easy process for you. And no stress at all about the tap, always happy to help! If you need anything down the track, just give us a shout. From Josh and Jack Fix It Right Plumbing

Dan ZhaoGeelong
Brady was courteous, prompt and professional when repairing a major storm water problem and rusted gal pipe. Would recommend highly.

Reply from Brady

Hey Cathy, thank you so much for leaving this amazing feedback! I’m glad that you’re happy with my service, and the advice i gave to you. If there are any other problems please don’t hesitate to give us a call we’re here to help. Thanks again for choosing fix it right plumbing Brady

Cathy ByrneGeelong
Best plumbing service ever! Great professional advice, investigation and solution to an unknown irrigation issue outside. Josh cane out within 2 hrs of my call, the admin service was excellent and went the extra mile to check availability. My problem was an emergency following a large leak spring forming a large pool of water. Great attitude. Will hire this plumber for my new kitchen renovation happening in a couple of months. Thank you Josh. Top service.

Reply from Josh

Hi Megan thanks so much for the review! Glad I could point you in the right direction. I look forward to helping you with the kitchen in future. Thanks, Josh

Megan TaylorCanberra
Great company to deal with. Plumber Ben did a fantastic job to identify and fix a myriad of issues with my aged water and gas pipes. He was able to start immediately and completed a big dirty job quickly, keeping me informed of all the issues and costs along the way and also giving me plenty of options and guidance on coming to the best solutions for my needs and budget. Thank you Ben!

Reply from Fix-It Right

Thank you for taking the time to leave a second review I really do appreciate the positive feedback, it was definitely a big day but I'm always happy to help out whenever I can and more then happy to get a bit dirty to fix the issue properly. If you ever need us again don’t hesitate to reach out. Thanks again, Ben

Susan DunneGeelong
Happy with Fix it right plumbing I live in St.Leonards, I had a problem with my rusty galvenised pipes & my water was dirty, Jarryd from Fix it right plumbing came had a look, worked out what he had to do than he told me how much it was going to cost, so I agreed, than he did the work. I found he was friendly, after he finished he cleaned up & made sure there were no problems & there was water in all the taps, shower & toilet. There is no charge for coming from Geelong. I will be getting them again & I recommend them.
Mark MorrallGeelong
Brady attended today to fix a damaged waterpipe. He was very polite and explained things well. His workmanship was first class and he was willing to work in with my needs. He also carried out a thorough examination of all the plumbing at the property.

Reply from Brady

Hey Phillip, thank you so much for leaving this amazing feedback! I’m glad that you’re happy with my service, and the advice i gave to you. Enjoying having your water back on and re installing those weather boards If there are any other problems please don’t hesitate to give us a call we’re here to help. Thanks again for choosing fix it right plumbing Brady

Phillip KirbyGeelong
Big thanks to Brady for repairing 35 year old piping, tap valves and taps throughout my elderly mums whole house with nice soft close taps, mixers and easy turn garden taps.

Reply from Brady

Hey Chris, thank you so much for leaving this amazing feedback! I’m glad that you’re happy with my service, and the advice i gave to you. Was a pleasure helping your mum out If there are any other problems please don’t hesitate to give us a call we’re here to help. Thanks again for choosing fix it right plumbing Brady

Chris MurphyGeelong
Incredible response time and the detail and contact provided by Conrad was very reassuring. He provided updates throughout the process of replacing a burst pipe and went to the trouble of dealing with Yarra valley water on my behalf. Can’t thank him enough.

Reply from Fix-It Right

Hi Amy, thank you so much for taking the time to leave such a kind review. I really appreciate your feedback and I’m glad I could help make a stressful situation a little easier. Keeping you informed and handling things with Yarra Valley Water was the least I could do. Thanks again for your trust, and please don’t hesitate to reach out if you ever need anything in the future.

amy guastalegnameMelbourne
We had a burst pipe. Jack did an excellent job fixing it. He was very professional, patient and polite. Highly recommended his service.

Reply from Fix-It Right

Hey Ginso Thank you for the great review! I’m glad I could help get the burst pipe fixed quickly for you

ginso joy PuthuranMelbourne
Brady was absolutely fantastic repairing our sewer main would highly recommend!

Reply from Brady

Hey Joe, thank you so much for leaving this amazing feedback! I’m glad that you’re happy with my service, and the advice i gave to you. And thank you for the icey poles If there are any other problems please don’t hesitate to give us a call we’re here to help. Thanks again for choosing fix it right plumbing Brady

Joe NofiGeelong
Fix it right was great in communicating the progress of my appointment and getting someone to attend a burst pipe on the second day of new year. Jack came out and fantastic job in fixing it under the house and also regulating the pressure to prevent pipe bursting again. Well done.

Reply from Jack

Hey Ashok thanks for a great review . My pleasure fixing your burst pipe and sorting out the water pressure issue . Jack

Ashok HebbarMelbourne
Had a burst hot water pipe inside a wall, called the team at 8:30am, Jared was here at lunch time, quoted a fixed price, done and dusted at 4pm. Great job, looks good, area all cleaned up, couldn't have asked for better

Reply from Jared

Hi Les, thanks for the kind words and I'm so glad we were able to resolve your issues. Thank you for calling fix it right and we look forward to helping you in the future. Thanks, Jared

Les ShimminMelbourne
Lachie did a great job repairing a burst pipe, we are very happy with the work.

Reply from Lachie

Hey Anita, Thanks for leaving the kind review. I’m glad you were happy with the work that was provided! If you need a hand in the future please don’t hesitate to reach out ! Thanks Lachie

Anita FlahiveMelbourne
HI there, I highly recommend Fix it Right Plumbing. They are by far the Best in the Business. Just had young Conrad repair my burst pipe and he was absolutely amazing. A true perfectionist and with extreme Knowledge as to what he was doing. I give 5 stars. Sincerely George :)

Reply from Conrad

Wow, George, thank you so much for the amazing review! I really appreciate your kind words. I’m glad my attention to detail and effort to get everything just right didn’t go unnoticed. I hope you and Athena are doing great and enjoying having that waterline back up and running! Cheers. Conrad

George PhaedonosMelbourne
We had Jarred who was delightful to deal with. He offered different options and was very transparent when quoting the job. Jarred fixed our plumbing issues so we weren’t without running water for very long. He checked to make sure all was functioning well and tidied the area to how he found it. Can recommend!

Reply from Jarryd

Hi Samina Thank you for finding the time to write such a great review. It was a pleasure to help you out in Belmont and get your new kitchen tap installed and have a look at all the plumbing at your home. I’m very glad to hear you are happy with our service. If there is anything else in the future please reach out to us, we'd love to help. Thanks Jarryd

Samina CheaGeelong
Bradey arrived promptly and fixed our burst pipe efficiently. He also checked other taps and provided helpful advice. We will know who to phone if we need a plumber again!

Reply from Brady

Hey Janet, thank you so much for leaving this amazing feedback! I’m glad that you’re happy with my service, and the advice I gave to you. I hope you enjoying having your water back on! If there are any other problems please don’t hesitate to give us a call we’re here to help. Thanks again for choosing Fix It Right Plumbing Brady

Janet GwytherGeelong
Had a great experience with Jarryd at fix it right plumbing. Friendly service, upfront costs and great communication. Thanks so much with the help for my water leak issue

Reply from Jarryd

Hey Caitlyn Thanks again for choosing FIX-IT RIGHT PLUMBING. Thank you for finding the time to write such a great review. It was a pleasure to locate and repair your hidden leak at your lovely home in Brooklyn. If there is anything else in the future please reach out to us and we be able to help. Thanks Jarryd

Caitlyn FletcherGeelong
A great experience with Jack fixing a split pipe under the house hitting the underside of the floor. Went above an beyond to find and fix the problem - for a fixed price as well. Highly recommended, and would absolutely use Fix-it-Right again. Thanks for the great job!

Reply from Fix-It Right

Hey Andrew it was a pleasure to last minute get around to your house and fix a tricky burst pipe.

Andrew GoughMelbourne
Highly recommend Fix it Right Plumbing. Prompt service after we had a flexi hose burst, and we were able to get our flip mixers all changed the next day. Adam gave me 3 options which I really appreciated. He also provided a report for insurance purposes. Very happy thanks !!!

Reply from Adam

Hi Natalie, thank you so much for writing such a lovely review of myself and how our company works. It was a real pleasure working with you to find a solution to your burst tap - that caused such a drama in your Mount Martha Vet clinic. We find that our options are tailored to suit all customers, with the customer choosing the one that’s best for their needs and long term repairs. You’d be barking mad not to choose us? (Vet clinic joke!) Cheers, Adam

Natalie SmithMelbourne
We had a leak which happens to be deep underground the driveway. Big thanks to Ben for helping us locate and repair the leaking burst pipe, tiredlessly! He's easy to communicate and shows respect and explain things and steps well. He did a fantastic job promptly and on time so our family can go back to using the daily water as usual.

Reply from Ben

Thanks for taking the time to leave a great review Vincent, I appreciate the kind words and glad I was able to find and fix that leak for you! If you ever need anything else feel free to get in touch Thanks again, Ben

Vincent HsuMelbourne
Had a burst water pipe. The experience from the initial booking over the phone to Joel arriving a few days later to sort the issue out was fantastic. Joel was very friendly and professional and took you through all the steps involved with the repair.

Reply from Fix-It Right

Hey Kishore, Thanks for leaving a very nice review & feedback. Feel free to reach out to us regarding any other plumbing related issues! Cheers Joel.

Kishore MohanMelbourne
Jarrod from fix it right plumbing was fantastic, great communication and explained our issue so we could understand. Fixed our burst hose fast. Would use again.

Reply from Jared

Hi Tessa thanks for the kind words. I’m glad we were once again able to help and resolve your burst hose issue for you. Let us know if you need any further help. Thanks, Jared

TessaMelbourne
We recently had issues with a corroded copper pipe spraying water. Jack came out and diagnosed the problem and fixed it up in the same day (while fixing up some other maintenance issues). Thanks so much for the quick help and friendly service!

Reply from Jack

Hey Lynsey thanks for using fix it right here lumping and trusting in getting your plumbing right the first time :) Hope your new puppy is good to you :) Jack

Lynsey SwanMelbourne
Adam did a fantastic job restoring the water to my property, and the girls in the office went above and beyond to accommodate my tight timeframe. I’m really happy with the service — thanks so much to everyone involved!

Reply from Adam

Thanks Karla for a lovely review! We love to help our existing customers as much as our new ones, and I’m grateful we could get your water back up and running quickly and with little fuss. Cheers, Adam

Karla deBMelbourne
Thank you Thane for doing a thorough job in fixing a leaking water meter. Very professional, on time and explains the job from beginning to end before commitment. Highly recommend, 5 out 5 stars.

Reply from Thane

Hey Rita, Thank you for the 5 stars! I certainly try my best in maintaining professionalism. Please reach out again should you ever need Thane

Rita Peterson (MooBooFoo)Melbourne
Easy to use service when booking online. I was assisted by Jack who was really friendly and did an amazing job replacing my broken piping. Highly recommend this service if you need a job done fast and done well!

Reply from Jack

Hey Hannah thank you so much for the lovely review . It was great to fix your burst pipe. Jack

Hannah LongwoodMelbourne
Jarryd arrived on time and thoroughly inspected the entire house. He found a pinhole leak in the pipe at the front of the house and repaired it on the spot. It seems the water had been leaking for quite a while, but he handled everything professionally and with great care. I’m very satisfied with the service he was friendly, efficient, and I’d highly recommend him.

Reply from Jarryd

Hey Daniel Thank you for finding the time to write such a great review. It was a pleasure to help you out in Greenvale with a tricky hidden leaking pipe. I’m very glad to hear you are happy with our service. If there is anything else in the future please reach out to us and we be able to help. Thanks Jarryd

SEONGMIN HANGeelong
A very professional outfit. Adam visited, located a leak under the driveway and presented the repair options. Traci put in a huge effort installing a new pipe through the garden, from the street to the house. Their attention to detail had the garden looking better after the works than its starting condition. They both took great pride in their work. I highly recommend this team if you need reliable plumbers and you want good old-fashioned workmanship.

Reply from Fix-It Right

Hi David, Both Adam and myself appreciate your kind words and thank you for trusting us with your plumbing / garden (couple of green thumbs :laughing:) and inviting us in your home. Was a pleasure working at your property. We hope to hear from you next time you need a plumbing duo. Kind regards, Trace & Adam

DavidMelbourne
We had a burst pipe that was flooding our living room a week before Christmas. After almost 6 weeks and 3 visits from other plumbers we cut our losses and found Adam at Fix It Right. Inside his first visit, Adam was able to detect the source of the leak and provided a set of options for us without any pressure or obligation for us to continue work with him. By the next day the entire issue was resolved — pipe located and repaired, excavation reinstated and preventative measures put in place to limit the likelihood of something similar happening again. Adam turned up at 8.30am on the dot both mornings, was professional, efficient and is obviously great at what he does. The main reason for our review though is that Adam was compassionate to our circumstances and genuinely wanted to help remedy a very stressful situation to us. We will never use another plumber and my partner and I are both very grateful.

Reply from Adam

Hi Geoffrey, thank you so much for writing such an in-depth and wonderful review of our experiences together - trying to find your pesky burst pipe. I pride myself on working along side my customers to create options that will help them in their home and with their long term options in mind. You and your partner were so lovely and upfront about your concerns, in particular with the previous plumbers approach, of which I am happy we could come up with (in the end?) somewhat of an easy repair. I look forward to helping you in the future as well (hopefully not too soon!). Cheers, Adam.

Geoffrey TaylorMelbourne
Jarryd was excellent in the way he handled our old leaking galvanised pipe . His Communication was very clear and i felt like I was given time to decide a way forward and I’m very happy with the services from when I made the call . Jarryd arrived when he said he would to the completion of the work. I highly recommend Jarryd and the company he represents.

Reply from Jarryd

Hey Maurice Thank you for finding the time to write such a great review. It was a pleasure to help you out in Port Melbourne at your lovely home, and get your troublesome tap all sorted. I’m very glad to hear you are happy with our service. If there is anything else in the future please reach out to us and we be able to help. Thanks Jarryd

Mauri66Melbourne
I am very happy to recommend both Jack and Heath from Fix It Right Plumbing. They were courteous and friendly and fixed my leaking fractured hot water pipe in a professional and timely manner.
Michael FinnertyMelbourne
Brady provided great service, easily identified leaking pipe coming from concrete slab in bathroom, got the jackhammer out and resolved it in a timely manner, and to my surprise patched up the slab, cleaned the area like it never happened. Reasonably priced, and Brady was helpful. Definitely would use again.

Reply from Brady

Hey Sammy, thanks for choosing fix it right plumbing it was my pleasure to fix your burst water line and get your mains water back up and running. And always try to do my best to make it look like I was never there. thanks again Sammy if there are any other issues please don’t hesitate to give us a call happy to help Brady

Sammy AlamGeelong
Fix-it-right sorted a plumber out for me quick smart, booked Saturday plumber arrived Monday morning for a leaking pipe. Brady was very helpful working through a few options and checking the house for any extra works. Completed the job effectively once we decided on it.

Reply from Brady

Hey Matt, thanks for choosing Fix It Right Plumbing and thank you for leaving this review I’m very glad that you’re happy with my service. If there are any other issues please give us a call always happy to help out! thanks again for choosing Fix It Right Plumbing. Brady

Matt CorreyGeelong
Used to fix a emergency pipe leak. Booking was available immediately. Jared the tradesman who attended was very professional and courteous. He explained the pricing structure and completed quote prior to comencing work. Work was completed with minimal mess and disruption. I highly recommend this business.

Reply from Jarryd

Hi Howard, Thank you for finding the time to write such a great review. It was a pleasure to help you out in Wallington and repair your burst pipe. I’m very glad to hear you are happy with our service. If there is anything else in the future please reach out to us and we be able to help. Thanks, Jarryd

Howard DertienGeelong
Burst water pipe. Issue was fixed promptly, all works explained and costs outlined as we went. Additional info provided for other items in the home that will require repair/maintenance without pressure to follow through. Excellent service.

Reply from Fix-It Right

Hey Madelaine, Thank you for taking the time to write a positive review. It was a pleasure to be able to repair your burst for you in your wonderful home in North Geelong. I’m glad to hear you are happy with the quality of my workmanship and finished result. Thanks again for choosing Fix-it Right Plumbing, Ryan

MadelaineGeelong
I had a leaky water metre and within one hour Jarryd came and fixed the problem. Excellent service and very professional. Highly recommend.

Reply from Jarryd

Hey Alicia Thanks again for choosing FIX-IT RIGHT PLUMBING. Thank you for finding the time to write such a great review. It was a pleasure to at your lovely home in Curlewis and get you leak all fixed up. If there is anything else in the future please reach out to us and we be able to help. Thanks, Jarryd

Alicia MillerGeelong
Ryan done a great job water service I'm more than happy thank you

Reply from Fix-It Right

Hey Raymond, Thank you for taking the time to write a positive review. It was a pleasure to be able to replace your hot water system for you in your wonderful home in Hoppers Crossing. I’m glad to hear you are happy with the quality of my workmanship and finished result. Thanks again for choosing Fix-it Right Plumbing, Ryan

RAYMOND CalnanGeelong
Mitch was able to fix our Stormwater plumbing issues. He came on time, gave very good advice and did a very neat job. We were very happy with his work.

Reply from Mitch

Hi Greg, thanks for taking the time to leave some great feedback. I’m happy we could get your stormwater drain back up and running. If you ever have any future plumbing needs we would love to hear from you again. Thanks, Mitch

greg fennCanberra
Sean did great job today to fix my leaking pipe problem. Thanks Sean.

Reply from Fix-It Right

Hey Fang thanks so much for the great review, I’m glad I could help you fix your leaking pipes. Good luck with the rest of the renovations. If you ever have any other future plumbing needs please feel free to reach out. Thanks again Sean

fang fangCanberra
I've had the pleasure of having Ben tend to my water heater pipe which was leaking and has been fixed. Ben also performed a whole house check and recommended some additional fixes to prevent issues in the immediate future. Professional service and would recommend.

Reply from Fix-It Right

Thank you for taking the time to leave such incredible feedback Matthew, I appreciate the kind words. I’m glad I was able to get a those issues sorted out for you! Hope the rest of your move in is going well. If you ever need us again we’d be happy to help!

Matthew MokMelbourne
Jack has been such a great help. Coming out the next day after our hot water heater broke and replacing it with a new one as well as updated a few other wear and tear pipes around the house. Very kind, clean and efficient.

Reply from Jack

Hey Tahlia thanks for the lovely review. I’m glad you are happy with our quick reaction getting out and replacing your hot water unit all in the same day so you guys could have a shower. Jack

Tahlia GeeMelbourne
Josh came to fix leaking taps and was excellent. The job became more complex than anticipated due to old pipes and Josh went above and beyond to replace copper piping along with installing a new tap set. Would definitely recommend Fix It Right Pumbling and Josh

Reply from Fix-It Right

Hey there Brooke! Thanks so much for your kind words, it truly does mean a lot! Plumbing can throw everything at you sometimes! So glad we were able to sort out that leaking basin set in the end. Reach out if you ever need us again. Thanks heaps Josh, Fix-It Right Plumbing

Brooke JamisonMelbourne
We had an emergency situation with a leak in the pipe under our kitchen sink. Ben arrived on time, provided excellent advice and solved the problem. Excellent service and highly recommend (thanks again Ben)!

Reply from Ben

Hey Shreya, thank you taking the time to leave amazing feedback. I’m glad I was able to get that leak fixed up and the Zip tap removed for for you! If you ever want to get those other items done I’d be happy to help! Thanks again, Ben

Shreya TandonMelbourne
Thane has fixed a massive water leak coming from under the kitchen area. Punctual, reliable and timely done work. Will call them again for more service and repairs.

Reply from Thane

Hey Yann, Thank you so much for your review. I’m happy that I was able to help with your leaking pipe there in Briar Hill. Please reach out again in the future if you need! Thanks, Thane Fix-It Right Plumbing

yann quereMelbourne
A pipe burst under the house at 9.15 this morning so I called Fix It Right Plumbing and they had Brady here within a couple of hours. He started straight away and showed me the rusty pipes that had been leaking slowly before they burst. All of the pipes have been replaced now so hopefully I won’t have any more emergencies. Brady explained everything and fixed the problem very quickly. Lovely man! I would recommend Brady and this company to anyone.

Reply from Brady

Hey Sally, thanks for choosing Fix It Right Plumbing and thank you for leaving this lovely review I’m glad I could get your water mains sorted and back up and running for you. They were in desperate need of attention! As some parts were completely rusted through and non repairable, I’m very glad that you’re happy with my service and the service from the office staff, If there are any other issues please give us a call always happy to help out! thanks again for choosing Fix It Right Plumbing. Brady

SallyGeelong
I had a recycle pipe bust and Jarryd attended the issue. He is a very knowledgeable plumber with an extremely nice way of explaining the issue and rectification. He is very polite, patient and cooperative. He took his time to identify the issue and made sure the site is clean afterwards. I highly recommend Jarryd and the fix it right for any of your plumbing issues.

Reply from Jarryd

Hi Shalabh Thank you for finding the time to write such a great review. It was a pleasure to help you out in Mambourin. I’m very glad to hear you are happy with our service. If there is anything else in the future please reach out to us and we be able to help. It was a tricky hidden leak but I’m glad we had a great result and could get it sorted for you. Thanks Jarryd

Shalabh SharmaGeelong
I am extremely pleased with the exceptional service provided by Jarryd and the Fix It Right Plumbing team. Their expertise and efficiency in fixing a damaged pipe exceeded my expectations. I highly recommend their services for anyone in need of reliable and professional plumbing assistance.

Reply from Jarryd

Hey Jeremy, Thank you for finding the time to write such a great review. It was a pleasure to help you out in Werribee and reline a section of your drain, giving you some peace of mind. The end result is amazing. I’m very glad to hear you are happy with our service. If there is anything else in the future please reach out to us and we be able to help. Thanks, Jarryd Fix-It Right Plumbing

Jeremy CullenGeelong
I recently had the pleasure of working with Ben from Fix it Right Plumbing, and I couldn't be happier with the service! While I was on holiday, Ben organised and fixed a major leaking pipe under my driveway and kept me updated on the progress every day. His communication was excellent, and I felt confident knowing my home was in good hands. Ben was professional, friendly, and incredibly efficient. Highly recommend Fix it Right Plumbing and Ben for any plumbing needs!

Reply from Ben

Hey Joe, thank you for leaving incredible feedback! I’m glad in the end I was able to get that whole new waterline sorted out for you. Thank you for the kind compliments, and thank you for putting your trust in me while you were away to get your problems sorted. If you ever have any other problems I’d be more then happy to help! Thanks again, Ben

Joe Dal MolinMelbourne
Very very happy with the service. We had an awful situation where we ran into a multitude of issues, all at once, led off by a burst pipe. We were lucky enough to have Thane from Fix It Right who was simply great to work with. He took the time to educate us on the situations. He explained everything, went over and through options, and his step by step approach was very helpful in guiding us through the process and the fixes. I wouldn't wish the plumbing issues on my worst enemy, but you'd be hard pressed to find someone better to get them sorted.

Reply from Thane

Hey Kevin, thank you so much for taking the time to leave an awesome review. It was my pleasure to help out yourself and your wonderful family, was always a great laugh being greeted by Wyatt and his friends after school every evening. Reach out should you ever need any further assistance in the future Thanks again, Thane

KevinMelbourne
I had Joel come out and fix a burst hose I had. He was extremely professional and more importantly knows how to deal with clients and talks to them with respect and manners. The way the quoting was done I have never seen anywhere else, it was professionalism at it's finest. I extremely recommend anyone who has plumbing issues to call these guys.

Reply from Fix-It Right

Thanks for putting in time to leave us an amazing review & feedback. I’m glad you were happy with our service & total outcome of the job. Speaking to customers over the phone is a difficult task but mate you were awesome over the phone. Look forward to helping you out with any more plumbing issues in the future! Cheers Joel

AffiMelbourne
The plumbing job that Thane did at my house started out as a small job checking the gas line after the gas meter was found leaking by a visitor. The explained everything and turned this visit into a complete fix it job of the water pipes into the property, new tap hardware (sheer heaven) and the sewerage from the - some of which was next door. And included a discussion with the Parking Inspector. It's a beginning to turning a house into a home. Thank you very much Thane.

Reply from Thane

Hey Patsy, thank you so much for the great review. I’m so glad to hear your new taps are sheer heaven, it’s amazing how the little things can impact our lives on a day to day basis. It’s been my pleasure helping out on your unique home hearing about all the great ideas you have in store. Please reach out should you ever need Thane

Patsy DalyMelbourne
Jarred Geelong was excellent very knowledgeable ! Called out on the day, fixed the pipe, answered questions I had about other items and installed our outdoor shower a week later as we needed to wait for a part, it looks amazing so happy. Will use these guys again. Prices are fair as well.

Reply from Jarryd

Hey Susan, Thanks again for choosing FIX-IT RIGHT PLUMBING. Thank you for finding the time to write such a great review. It was a pleasure to repair your broken stormwater drain and also install an outdoor shower, in your lovely home in Torquay. It looks amazing! If there is anything else in the future please reach out to us and we be able to help. Thanks again, Jarryd

Susan GormanGeelong
Fixed and replaced an external water pipe. Leaking and some old adjacent pipes. Used them previously to install a new gas infinity heating system. Work done excellent, no problems, good communication, prices probably comparable but they take the hassle out of finding a reliable plumber that shows up. So far happy with their service

Reply from Thane

Hey Axel, Thank you for your positive feedback! I’m really pleased to hear you are happy with my work. Please don’t hesitate to contact me should you require any works in the future. Thanks again, Thane Fix-It Right Plumbing

Axel EGeelong
Jarryd did a fantastic job repairing our water leak and installing new taps. He was efficient, friendly and very helpful. I’m very happy with the service provided and will definitely use Fix It Right Plumbing again for any plumbing jobs!

Reply from Jarryd

Hey Angelica, Thanks again for choosing FIX-IT RIGHT PLUMBING. It was a pleasure to get your washing machine taps sorted at your lovely home in Torquay, and thanks for writing such a great review. If there is anything else in the future please reach out to us and we be able to help. Thanks, Jarryd

Angelica MartenssonMelbourne
Mick did a great job fixing a burst pipe in our front lawn. After lodging an online form over the weekend, Mick was at our house in less than 24 hours. Mick was very transparent and upfront with costs prior to completing any work, as well as taking the time to explain to us what had happened. Thanks again for a great job!

Reply from Fix-It Right

Hey Daniel, Thanks for the great review mate. Glad I could get your burst pipe fixed for you. Feel free to reach out if you ever have any plumbing issues in the future. Cheers, Michael Fix-It Right Plumbing

Daniel GoodmanMelbourne
Jack arrived prompty and on time to repair a leaking outdoor pipe and tap. Great service and quality. Very happy with the job done and the timely service. Highly recommend Fix It Right Plumbing!

Reply from Jack

Hey Damian, Thanks for the lovely 5 star review. It was a pleasure racing out to Brunswick and fixing up a burst pipe out the front of yours at short notice. If you need any assistance in the future don't hesitate to reach out. Thanks, Jack Fix-It Right Plumbing

Damian StoranMelbourne
Highly recommend Fix it Right Plumbing. Mitch was very courteous and professional and provided great advice on the selection and installation of new taps for our kitchen and laundry, as well replacing some worn pipe. Very happy with the service.

Reply from Fix-It Right

Hi Rebecca, Thanks for taking the time to leave some great feedback! I’m glad we could get your new taps installed for you. If you ever have any future plumbing issues feel free to reach out again. Thank's, Mitch Fix-It Right Plumbing

Rebecca PollardMelbourne
Over the last couple of weeks we got them to fix in our cafe two sensor taps, a leaky pipe, and a broken tap. Their service was great. Mitch carried out the work and it was excellent. Highly recommended.

Reply from Mitch

Hi Odes, Thanks for the great feedback! I’m glad we could get the kitchen back up and running again. If you have any plumbing issues in the future don’t hesitate to reach out. Thanks again, Mitch Fix-It Right Plumbing

O PoonMelbourne
Jack has been helpful and professional throughout the entire service duration. Fixed our hot water system, potential pipe burst and gas leakage. Highly recommend

Reply from Jack

Hey Ray, Thank you for trusting in our service at your home in Glen Waverley. It was great to get your hot water up and running while also prevents some big issues that might occurred while you leave the country for a few years. If you need anything else let us know. Cheers, Jack Fix-It Right Plumbing

Tang RayMelbourne
Josh was friendly and helpful, repairing the burst pipe on the spot with no issues. The billing platform may not offer the cheapest of options going around, but the outcome seemed to of high quality with minimal fuss and no hidden costs.

Reply from Fix-It Right

G'day Chris Thanks mate for the review! Appreciate the kind words! Enjoy the repaired pipework! Thanks again Josh, Fix-It right Plumbing

Chris ReinbachMelbourne
The team did a great job of running new copper pipework from the street to 4 existing units with minimal disruption. They were even able to start the job earlier than expected. The plumbers were professional and kept us well informed throughout the 4 day job.

Reply from Fix-It Right

Hi Lee, thanks for taking the time to leave this positive review. We pride ourselves on the quality of our work, professionalism, punctual response and outstanding customer service and I’m glad to hear these have all been represented during your experience with our team. Please don’t hesitate to give us a call for any future plumbing issues. Kind regards, Wade and Kyle Fix-It Right Plumbing

Lee BakerMelbourne
Michael came down took his time to thoroughly check everything around the house for a leak, found a big leak at the front and did a good job at fixing it. He’s been great and is very reliable and honest!

Reply from Fix-It Right

Hey Mona, Really appreciate you leaving the review. Glad I could get that leak sorted for you. Feel free to reach out if you ever have any plumbing issues in the future. Cheers, Michael Fix-It Right Plumbing

Gunners6360Melbourne
Ash did a fantastic job of fixing our pipe join. He was courteous, professional and on time. Highly recommended. Daniel, Carrum.

Reply from Fix-It Right

Thanks Daniel! Happy to have got that all sorted and to get everything back up to standard for you! If there is anything else you need a hand with in the future please give us a call! Kind regards, Ash Fix-It Right Plumbing

Daniel BasfordMelbourne
Jarryd and Ryan did a great job investigating a leak between my meter and wall. They were very professional and explained everything and breakdown of costs. The leak ended up being under the concrete path and they repaired it in the most practical / least damaging way. Will deal with them again.

Reply from Jarryd

Hey Justin, Thank you for finding the time to write such a great review. It was a pleasure to help you out in Mt Duneed, and get your burst water pipe sorted. I’m very glad to hear you are happy with our service. If there is anything else in the future please reach out to us and we be able to help. Thanks, Jarryd & Ryan Fix-It Right Plumbing

Justin PapeGeelong
Josh did a great job on replacing our home water system due to water leak and installing a pressure regulator. The whole experience was smooth and positive from initial call to Fix It Right Plumbing to Josh's quotation and explanation of the process and the actual job. I am impressed by his professionalism and very happy with the finished work!

Reply from Fix-It Right

Hey Kevin! Thank you firstly for your kind words mate, it truly is appreciated ! Water renewal all done in the one day, how goods that! If you need any assistance in the future please don't heistate to contact us. Enjoy not having to worry about any future leaks! Enjoy your weekend! Thanks again, Josh Fix-It Right Plumbing

KevinMelbourne
Jack did a fantastic job on the various plumbing jobs at our house (toilets, taps) and beginning the work on our new copper water mains. Wade and his cheerful apprentice completed the work to a very professional standard. Josh came to our rescue later that week when we had an unrelated leak. These are such nice people, very honest and easy to deal with. We picked the right plumbing company.

Reply from Fix-It Right

Hi Jn, We greatly appreciate you taking the time to write such a positive review of myself, Jack, Josh and Ethan. We aim to provide prompt, high quality plumbing services with great customer satisfaction which we’re glad you experienced. Please feel free to give us a call for any future plumbing issues as we’d be happy to help. Kind regards, Wade Fix-It Right Plumbing

Jn GrMelbourne
I am extremely happy with the work Jarryd did for me today. I needed a storm water pipe put in to connect to my new sun room. He was punctual and called 10 mins before arrival. He was professional, polite and did a wonderful job out there. I would highly recommend Fix-It-Right Plumbing and will definitely use them again. Simone

Reply from Jarryd

Hey Simone, Thanks again for choosing FIX-IT RIGHT PLUMBING. Thank you for finding the time to write such a great review. It was a pleasure to connect a new stormwater drain at your lovely home in Belmont. If there is anything else in the future please reach out to us and we be able to help. Thanks, Jarryd Fix-It Right Plumbing

Simone ShaplandMelbourne
We had Josh and Kyle came over and fix some pipe of our new place. They were lovely to deal with even help noticed and fixed things we didn't even aware of at the time. Though there were some reoccurring problem we had to dealt with but they were quick to respond and handle the problem. Overall, definitely the best plumbers we dealt with!!!

Reply from Fix-It Right

Hey there Tylor! Thank you so much for taking the time to write up a review we truly do appreciate it ! Glad we were able to complete a thorough inspection and sort out some of those issues that could’ve been major concerns in the future! Any other future problems, don’t hesitate to call us back! Thanks again Josh and Kyle, Fix-It Right Plumbing

LeeMelbourne
I had a great experience with Fix-It-Right. Down the Mornington Peninsula where it’s challenging to get tradesmen over summer, their office was helped me on a public holiday with availability the next morning for an urgent mains water leak. Jack called on his way, was on time, explained everything to me, fixed the leak and helped with options to limit future risk. Great service and would recommend Jack and Fix-It-Right to anyone needing a reliable plumber.

Reply from Jack

G’day Rob, Thanks for the 5 star review. It is a tough time getting trades but Fix-It Right Plumbing are determined to take everyone’s call. It was no drama fixing up a burst pipe at your holiday house in Portsea. If you need anything else we will be quick to respond. Thanks again, Jack Fix-It Right Plumbing

Rob KirbyMelbourne
Great initial contact with Ann who arranged Jarryd to attend for water pooling near the hot water service. Jarryd was on time, calling half an hour before arrival and quickly identified a leaking copper pipe buried at the front of the house. He showed me the leak and carefully explained the fix and costs along the way. All done and sorted with professionalism, courtesy and at a very reasonable price. Would highly recommend Jarryd and Fix It Right Plumbing.

Reply from Fix-It Right

Hey Brett Thanks again for choosing FIX-IT RIGHT PLUMBING. Thank you for finding the time to write such a great review. It was a pleasure to at your lovely home in Hoppers Crossing and get your water leak sorted. If there is anything else in the future please reach out to us and we be able to help. Thanks Jarryd, go bombers!

Brett SimpsonMelbourne
Thane was a thorough professional, treated the job as if it was his own home. Arrived on time, called to to let me know he was 30 mins away. Traced the issue, kept me calm and reassured me it would be fixed. Needed excavator as it was a mains pipe that had split 1. 5 metres down near the slab. Amazing service, cleaned up, replaced pavers, removed rubble, even put down some lawn seed where it needed to be dug up. Quality work and guaranteed - Thank You!!!

Reply from Thane

Hey Peter, Thank you for taking the time to write such a kind review. I’m glad we could get your leak sorted there in Derrimut and very pleased to hear you were happy with my services. Please don’t hesitate to contact me if you need any plumbing works in the future. Kind regards, Thane Fix-It Right Plumbing

Peter TzanetosMelbourne
Had a bad leak due to very old pipes which turned into a big job replacing both the cold water and hot water systems. Kyle was awesome through the whole process, very professional, always on time and walked me through everything. The upfront quoting was great, so I was able to see what each part of the job would cost. Would highly recommend and will definitely go to Kyle again in the future. Update: 4 months on, had Tristan come out and help with more works inside my house. Very nice and professional, walked me through the issues and costing. Fix It Right have been very easy to work with and helpful in everything we have needed. Would highly recommend.

Reply from Fix-It Right

Hey Victor, Thank you for taking the time to leave such an amazing review, I really appreciate it. I'm stoked that you are happy with my work and the company process and I'm happy that I was able to sort out the issue for you. If you have any other issues or decide to go ahead with any of the other things we discussed, give us a call. Thanks again, Kyle Fix-It Right Plumbing

Victor HiiMelbourne
My partner called Fix It Right plumbing at 6.30 in the morning, she spoke to Paul who was more than happy to help us get our mains supply back on. Corey arrived the same day with in the time window we were told, and called ahead. Our issue was a cracked copper pipe attached to a garden tap. Corey explained in detail what he was going to do and what he did when completed. I opted to join their membership program which only cost me $10 after receiving a 15% discount on the plumbing work from joining. This also included a whole house inspection which Corey also completed, he explained issues and possible issues that may arise. Corey was professional and explained everything really well and was happy to answer questions related to other issues. He left no mess and did a great job installing the new copper pipe and garden tap. Reasonably priced and great membership benefits. Would highly recommend to anyone.
Andy EgginsMelbourne
I had a burst pipe emergency I am so glad I called Fix-It Right Plumbing. The girl on the phone was kind and helpful and sent me a plumber Nathan that same day. He was very professional and communicated well with me. Also he detected a gas leak and fixed that also and checked the whole house to see if there are any issues. I will recommend them to family and friends.

Reply from Fix-It Right

Hi Nadia, I’m glad that you were happy with our service. Thank you for taking the time to write such a great review! If you need any other plumbing work done in the future don’t hesitate to give me a call. Thanks, Nathan Fix-It Right Plumbing

Nadia PMelbourne
Fantastic customer service from Fix it right plumbing. It was easy to contacting and same day service. Nathan did a fantastic job repairing our water leak and installing pressure regulator. I was very happy with the service provided and highly recommend Nathan for any plumbing jobs. Thank you fix it right plumbing team.

Reply from Fix-It Right

Hi Azwar, I’m very glad to hear that you were happy with my service and thank you for taking the time to write such a great review! I’m glad that I could get the leak sorted for you on the same day, if you need anything else in the future don’t hesitate to get in touch. Thanks again, Nathan Fix-It Right Plumbing

Azwar ZubairMelbourne
Jack and Syd did a great job installing a new hot water service and replacement of under sink pipes. They were easy to deal with, courteous and upfront with quotes. They also left the work area clean. Great job!

Reply from Fix-It Right

Hey Joanne a huge thank you for making the time to write a great 5 star review. It was no drama installing a new aqua max hot water unit at your house in Mornington. Hope you and your mum enjoy it.

Joanne WilsonMelbourne
Had Mitch come out to fix a bathroom tap that had no water coming out, he replaced a down pipe and ran a new water line outside for me. Really neat professional job, nothing was a problem for Mitch at all. My new go to Plumbing company, reliable too. Thank you

Reply from Mitch

Hi josh, I appreciate you taking the time to leave the great review. I'm glad we could find the best solution to your tap troubles as well as getting a few other jobs done around the house. We hope to hear from you in the future with any plumbing needs you may have. Thanks again Mitch Fix-It Right Plumbing

Paul AllenMelbourne
joseph from fix it right arrived on time, was very courteous and explained the water pipe repair that was needed with the cost involved. he was very efficient in fixing the problem and i have no hesitation in using him again for plumbing issues and recommending him to others, thanks tony

Reply from Fix-It Right

Thanks Tony for your kind review I should be thanking you for digging the hole around the pipe and saving me some Labour hahaha. If you need any help in the future, feel free to contact us. Kind regards, Joseph Fix-It Right Plumbing

tony dMelbourne
Jarryd provided a good service to fix the pipes, also a holistic examination of our water system. He did his job while ensuring a good quality and customer satisfaction. I would recommend Fix It Right Plumbing to my friends.

Reply from Jarryd

Hey George Thanks again for choosing FIX-IT RIGHT PLUMBING. It was a pleasure to help you out with your burst pipe under your house in Werribee. If there is anything else in the future please reach out to us and we be able to help, and thanks for the peaches Thanks Jarryd

george HuangMelbourne
We had Jack to move some water pipes and taps for our laundry renovation. He was very efficient, explained things clearly was polite and clean. I would highly recommend Jack and this business !

Reply from Jack

Hey Brandon, thanks for the great review it was a pleasure getting the ball rolling with your laundry reno in Boronia. Good luck with the bundle of joy to come. Cheers, Jack Fix-It Right Plumbing

Brandon FrijlinkMelbourne
Had the nicest young man find and repair our leaking pipe. Very courteous,professional and diligent. Thank you Mick, would definitely recommend your services to anyone.

Reply from Fix-It Right

Hey Lynette, thanks for the amazing review. It was my pleasure helping you out. Good luck with the rest of the house rebuild and feel free to give us a call if you ever have anymore plumbing issues. Cheers, Michael Fix-It Right Plumbing

lynette fosterMelbourne
Josh did an amazing job fixing our pipes! He’s got so much knowledge and is just a great bloke! We’ll definitely recommend him!!

Reply from Fix-It Right

Hey there Sarah! Thank you so much for writing up such a nice review! It wasn't an issue at all fixing your pipework. Have a great day Thanks again Josh Fix-It Right Plumbing

Sarah-Maria KastnerMelbourne
Rang Fix it Right Pluming and they came out within 2 days and provided a quote and then Jarryd was out the next day fixing our storm water damage. We had had several plumbers that had either come out or said no don't want the job. Jarryd provided exceptional customer service and their systems made it so easier to book, pay and get the job done quickly.

Reply from Fix-It Right

Hey Michelle Thanks again for choosing FIX-IT RIGHT PLUMBING. It was a pleasure to get your stormwater repaired for you in Newcomb. It's fantastic to hear that Fix It Right was able to get the job done that others wouldn't. If there is anything else in the future please reach out to us and we be able to help. Thanks Jarryd and Wade

Michelle EdwardsGeelong
Arron and Ben provided amazing service and did a terrific, quality job. We had an emergency where a pipe burst in an internal wall, flooding a downstairs room. They kept us informed of the issues, their approach to fixing the problem, and cost estimates in a highly professional way. I would have no hesitation in using them again - great professionalism, workmanship and transparency. Thank you!

Reply from Fix-It Right

Hi Amy, thank you for calling Fix-It Right Plumbing. I am very happy to hear you were happy with our service. We strive to make these situations stress free and provide a high quality service. I was glad we were able to help you resolve the issue. Thank you for taking the time to write a fantastic review. Kind regards, Arron Fix-It Right Plumbing

Amy McPhillipsCanberra
Fix it Right are absolutely fantastic. They are responsive and fast: the next day after my call, I had someone to complete the job). Plumber Josh was fantastic and went that extra mile to help me out in repairing guttering and pipes. He was super friendly and completed the job to a high standard. The quote was fairly priced and the membership discount really worthwhile. Will definitely use them again and recommend to others!

Reply from Fix-It Right

Hey there Dan! Thank you so much for taking the time to write up such a nice review! It was lovely to meet you and a pleasure working for you!! It's also great to hear that your entire experience with us was awesome, from phone call to the works being completed. It shows us that our methods are working as we expect them too! Thanks again mate, Josh Fix-It Right Plumbing

Dan ThomasMelbourne
Fix it Right Plumbing, namely Josh, did a fantastic job repairing our water leak and installing new taps. Josh was efficient, friendly and very helpful. He explained in detail what was needed to be done and how he would do it. I was very happy with the service provided and would definitely use Fix It Right Plumbing again for any plumbing jobs. I would highly recommend them and highly recommend Josh. Thanks guys.

Reply from Fix-It Right

Hey there Odette ! Thank you so much for taking your time to write a review and for your kind words! I'm glad I was able to assist you in fixing those leaks! Any concerns in the future, don't hesitate to call us back! Thanks again, Josh Fix-It Right Plumbing

Odette SchubachMelbourne
I had a great experience with Fix It Right. Josh and Syd were fantastic, always talking me through what was happening and working around a few things that popped up during the process of replacing our pipes. They were even really considerate of my 10mo son and his naps. Highly recommend!

Reply from Fix-It Right

Hey there Sarah! Thank you so much for taking the time to write a 5 star review! Sid and I loved coming out to meet you and the little ones! Glad that blockage is fixed and sorted and your bathroom Reno's can get started! Thanks again Josh, fix it right plumbing

Sarah O'ConnorMelbourne
I had a burst pipe emergency and Jack and his apprentice were able to come on the day. They turned up on time, they were polite, investigated the problem, explained the problem and gave a quote. I've used these guys before so I was happy to let them fix the problem. They cleaned up after the job was done and I was happy with their service. I have no hesitation to use these guys again.

Reply from Jack

G’day Susan. A big thank you for writing a lovely 5 star review. It was no trouble coming out and fixing a burst pipe under your house in Surrey hills. I’m glad to hear you had another great experience with us. Cheers, Jack

Susan LMelbourne
We had a leak we couldn't find - looking at the water meter I could see a ton of water being used, but no idea where it was going. Arron and his apprentice came around the next day and tracked it down (under the driveway), then had it fixed and the drive patched by the end of the day - very professional, very thorough, and really hard workers. While Arron was there, he also gave me some advice on getting a separate long-running issue fixed (large amounts of water pooling under the foundations of the house). To fix it Arron and his guys put in an agi drain and a sump pump for us. It took three days underneath the house, and involved digging through lots of rock - hard work! They did a great job, the whole area is now in great shape. I'd definitely recommend these guys - I was impressed with their ability to solve a problem, walk through the options, then deliver on what they said they would.

Reply from Fix-It Right

Hi James, thank you for calling Fix It Right Plumbing to attend to your plumbing issue. It was my absolute pleasure to get the burst pipe under your driveway way fix and also address the flooding issue under your house. It was a hard job but here at Fix it Right we don't shy away from the hard jobs. Thanks you for taking the time to write a fantastic 5 star review I really appreciate the feed back. Please don't hesitate to contact us in the future for any plumbing issue. Kind regards Arron from fix it right plumbing

James RobertsonCanberra
We had Corey attend to a burst pipe incident at our home. Firstly Fit It Plumbing were very responsive and friendly during our initial contact and to arrange Corey to attend promptly. When Corey arrived we appreciated the initial assessment, indicative repair quote and subsequent repair work executed which were all done professionally and transparently. First time customer and will definitely be a repeat customer when the time comes for any plumbing services.

Reply from Fix-It Right

Thank you for your review mate. Was an absolute pleasure meeting you and having a good old talk. We look forward to hearing from you but hopefully not too soon. Anything else we can help you with please feel free to give us a buzz - cheers Corey

PING LIMMelbourne
I called fixitright plumbing to get a leaking pipe to an outdoor tap fixed. The pipe was emerging from under the house through a ventilation grate. Corey had to cut out a section of the ventilation grate to access the pipe rather than crawling under the house which at that point is very low to the ground. He installed a new section of pipe and tap and relocated the tap at a better height for access. I am totally puzzled how he fixed the ventilation grate because I can’t see any joins. He also checked out my other taps -my home is 50 years old - and replaced old taps that had become stiff and virtually unusable. As well he fixed my kitchen sink taps that needed servicing. I was not sure whether my hot water service pressure valve had been replaced in the last six years and he took the time to ascertain that it had, thus avoiding unnecessarily replacing it. I am delighted with his work. He is cheerful, courteous and very helpful and efficient. I certainly recommend fixitright!

Reply from Fix-It Right

Thank you so much for your kind words Marion. I'm glad I was able to help you with the burst pipe and it was a pleasure meeting you. If you ever need anything do not hesitate to reach out to us. Kind regards Corey

Marion AndrusiakMelbourne
Michael is a true champion! We had a burst pipe which was initially difficult to locate. However, Michael meticulously used all the tools in his plumbing arsenal to locate the burst, smashed away brick and fixed the burst, which he described as one of the hardest plumbing jobs he's ever done. He even won over my tradie averse dad who then wanted all the faulty ancient taps in the house to be replaced. I am very happy because my decades of yearning to have our plumbing inspected and repaired have come to fruition.

Reply from Fix-It Right

Hey Frank, thanks for the awesome review mate. Really happy I could get that leak fixed and I hope you enjoy all the new taps. Feel free to give us a call if you ever have any plumbing issues in the future. Cheers mate, Michael Fix-It Right Plumbing

Frank TranMelbourne
I had a burst water pipe and contacted this guys to sort it out. It was fixed next day. Corey was very helpful, explained everything in details and in easy to understand terms. Overall, I had a great experience with Fix It right

Reply from Fix-It Right

Thank you Alex. Im happy I was able to get you out of trouble and repair that burst. I appreciate your feedback and if you need anything in the future please give us a call. Kind regards Corey

Alex KMelbourne
Corey attended the job to fix my burst copper water pipe under the floor stumped cavity during the cold wet rainy day . He needed to crawl under the floor cavity full of spider/cob webs, not to mention the muddy path due to the burst pipe. He fixed the pipe quickly without any complaint even though he was crawling out covered in mud after that. After fixing the pipe, he then did a nitrogen leak test to ensure no more leakages. He suspected that this problem could be due to the high water pressure from the main. A water pressure test subsequently confirmed that and he recommended a water pressure regulator to be installed on the main meter tab. He returned the next day to install it. Corey was professional, knowledgeable & thorough . Thank you Corey for your outstanding work. I rate Corey as 5 stars. The parts used are those higher end, higher quality parts (not those cheap parts you get from Bunnings). As for the labour charges , it was a bit on the expensive side in my opinion, so I gave it 3 stars.

Reply from Fix-It Right

Thank you so much Jeffrey. It was a wet muddy one but I'm glad we sorted the burst out for you. If there is anything else we can help you with please feel free to call up. Kind regards Corey

Yuan LeeMelbourne
Arron was able to figure out leak underneath the ground in my front yard quickly and fixed it within no time, price was fair and went beyond the job to fix other small issues. Will recommend to others.

Reply from Fix-It Right

Hi Sairam, thank you for allowing me to attend and conduct a leak detection test. I was very glad we were able to find and fix the leak. Thank you for taking the time to write a great 5 star review. Kind regards, Arron Fix-It Right Plumbing

Sairam YannamGeelong
Arron from fix it right plumbing came to fix a burst pipe. He was prompt, well mannered and friendly. The appointment setter Shenae was professional and communicated well. Fantastic service.

Reply from Fix-It Right

Hey Paul, thank you for allowing Fix-It Right Plumbing to attend and fix the burst pipe. Great job on finding the leak, this certainly did make it easy to repair for you. Thank you for taking the time to write a fantastic 5 star review. We love the feedback! Kind regards, Arron Fix-It Right Plumbing

Paul SheridanGeelong
Aaron did a great job, fixing the damaged burst pipe at the back of the house, replacing our old water boiler heating unit, the outdoor taps and installed a pressure valve at the front.

Reply from Fix-It Right

Hi Ryan, It was my pleasure to attend to your property to find a hidden leak. I was very glad I was able to find and fix the leak and sort a few other plumbing problems for you. Thank you for taking the time to write a 5 star review. Kind regards, Arron Fix-It Right Plumbing

Ryan PGeelong
Hi Jenny, thank you for allowing me to attend to re-run the water supply under your home in Whittington. Wishing you all the best and I'm here any time you need a plumber! Kind regards, Arron Fix-It Right Plumbing

Reply from Fix-It Right

Hi Jenny, thank you for allowing me to attend to re-run the water supply under your home in Whittington. Wishing you all the best and I'm here any time you need a plumber! Kind regards, Arron Fix-It Right Plumbing

Jenni thurleyGeelong
Jack was very professional with his work. He had very patient approach while fixing the leak on the garden tap pipe, which required bit of complex work around the concrete. But he managed to replace the pipe without any issue. Really good customer service too.

Reply from Jack

Hi Sam, Thanks for taking the time to write a great review. Was a pleasure to put a new stand pipe and tap in your front garden to stop the burst pipe getting any worse at your house in Wyndamvale. Thanks again, Jack Fix-It Right Plumbing

Sam ShresthaMelbourne
Very happy with service and quick response to a burst pipe at the front of my house. Brendan was great, preparing the pressure valve and was also able to fix an issue we had with our bath. Will definitely use fix it right plumbing in the future.

Reply from Fix-It Right

Hey Marc, thank you for your great review. Glad I could help with both the pressure valve at your meter and your bath waste. Wishing you a safe and happy new year! Cheers, Brendan Fix-It Right Plumbing

Ben CMelbourne
I used Fix It Right to install drainage to prevent garage leaking. Also installed a new mixer tap, hot water pressure valve and water pressure regulator. The price was entirely fair for the amount of work involved, and Jack provided friendly, reliable, professional service. I would happily use them again.

Reply from Jack

Hey Chris, thanks so much for the 5 star review. I was super pumped to be the plumber installing drainage solutions behind your garage in Glen Waverley after your garage started flooding. Also, it was no drama fixing up those other problems while I was there after completing our 5-Star inspection. Thanks, jack :) Fix-It Right Plumbing

Chris FreethyMelbourne
I had an emergency (outdoor burst pipe) and was able to get someone over within a couple hours. Jack was quick to investigate and helped me understand the situation. Very happy with the work as well as the friendly service. Thanks heaps Jack!

Reply from Jack

Hey Iris, thanks for the lovely review. It was my pleasure fixing up your burst pipe and getting the water on quickly for you at your unit in Ashwood. Thanks again, Jack Fix-It Right Plumbing

Iris BakerMelbourne
My housemate and I recently had a pipe leak in Our Frankston North house. Joseph P came out and was super helpful and friendly, explained the issue to us and fixed it on the spot! Couldn’t have asked for a better service and would highly recommend Joseph and his team!

Reply from Fix-It Right

Thanks Emma and Leah for the kind review. The leak was a weird one but I'm so glad we could get it fixed for you. If you ever need any work done in the future, feel free to contact us. Kind regards, Joseph Fix-It Right Plumbing

Emma AMelbourne
Jack arrived punctually to assess the corrosion and leaks in our old galvanised water main and the state of all cold and hot water pipes under the house. He also checked all the taps and toilets etc to see if they were all in good working order. Jack was able to give us a cost estimate on the spot and a definite date for the repairs. On the appointed day, Jack and Adam turned up early with their bobcat excavator and by the afternoon, the cold water system was all working again. The hot water pipes including the 17 year old hot water heater were replaced the next day. The pipe replacement required Jack to crawl into and work in very tight spaces under the house, spaces probably only about a foot high. Regardless of the difficulty, he was consistently cheerful and helpful when I needed clarification. Jack was absolutely right, the lack of pressure, especially in the garden taps was the result of the build up of rust inside the galvanized pipes. We didn't expect this, and so were surprised when Jack took off for a while and returned with bags of potting mix and lawn seeds which he scattered over the entire excavated area, leveled it and even watered it! There is no doubt we will turn to Fix It Right Plumbing for any future plumbing or gas work. Punctual, Professional in problem analysis and solving, Efficient in execution, Friendly and Helpful.

Reply from Jack

Hey Lee, a massive thanks for the Stella review! It was an absolute pleasure to re-run your water from start to finish to avoid any issues with your old gal water line and also change over your hot water unit with our aqua max 390. I’m glad you could see that at Fix-It Right Plumbing we go that extra mile to stand out from others by doing such things like re-seeding the grass that we had just dug up. I appreciate the time and effort you have gone to writing this review and it goes along way. Don’t hesitate to ring us if you need any more work done. Cheers, Jack Fix-It Right Plumbing

Wilson LeeMelbourne
I had a broken sewer and water pipe pierced by an underground NBN cable installation gone wrong. Hector was very helpful, friendly and professional to locate the problem, dig a metre down and fix the problem with ease by attaching a new piece of pipe to the original by using sleeves. He was also able to locate a further non related issue further along where two pipes had separated. The following day, he was joined by Richard and Adam who made up a compound and pushed it through to where the problem was. The compound hardens around the break to then harden to be harder than the pipe itself. They were able to locate and repair using a camera and light pushed through the existing pipes to locate and troubleshoot any other issues. They were very transparent and open in explaining what had happened, the ramifications if left unchecked and happily imparted their knowledge and explained what they were doing willingly. I will use them again without hesitation should the need arise for any job, big or small. They were happy to travel to Blairgowrie to fix the issue and I can’t thank them enough.Well done guys!

Reply from Fix-It Right

Hey Bill, thank you for the thorough review. I’m so glad that you were happy with our service and we were able to fix the initial problem, as well as the additional works required. The option of relining your misaligned pipework was the best solution in this case and we're super happy it's all sorted now. Really appreciate your positive comments. Enjoy the new renovations! Cheers, Hector Fix-It Right Plumbing

bill duffieldMelbourne
We had a serious water pipe leak under the house. Fix It Right Plumbing sent Chris Heath out to fix the problem. Arrived and on time. He did a great job in eliminating the leaking pipe. Troubleshooted really well. Excellent workmanship really neat straight pipework, very good joins and finish which is exactly what I wanted. Very pleasant and obliging person as well. We'll definitely use Chris for all our plumbing work in the future Michael Shaw

Reply from Fix-It Right

Thank you, Michael, for the great review and taking the time to call the office to leave such positive feedback. It means a lot. I really enjoyed being able to talk the job over with you and find a solution that fit your needs. I look forward to helping you out next time, Chris Fix-It Right Plumbing

Michael ShawMelbourne
We very highly recommend Dave from fix It Right Plumbing for an outstanding job. Dave attended our house to investigate and fix low water pressure, water leak under the concrete and gas hot water system installation. He arrived on time and after some investigation work, Dave explained the nature of all the issues and the potential repair work throughly. He provided detailed quotes and answered all our questions every step of the way. He worked very hard and he was very professional, extremely competent and knowledgeable. He problem solved unexpected issues with ease and provided us with repair options. He was friendly and courteous and great to deal with. We have already recommended him to our family.

Reply from Fix-It Right

Thanks heaps for taking the time to write this great review Nevene! I’m so happy I could sort out all your plumbing issues and upgrade your hot water system. Thanks again and look forward to future dealings with you and your family. Cheers, Dave Fix-It Right Plumbing

N MalMelbourne
We rang the company yesterday. The booking receptionist was friendly and helpful. This afternoon Joseph and his apprentice Wade arrived on time to fix the underground water pipe leakage in the front garden of our house. They were both friendly and professional , worked efficiently and explained everything aspect such as the cost quote for the jobs to be done, and how he was going to tackle the problems in details.. The leakage was identified promptly. Joseph then dug into the ground and changed the leak section of the pipe. The tasks were completed with such great efforts and good spirits that both my husband and myself were so impressed. We would highly recommend their service to our friends Thank you so much Joseph !

Reply from Fix-It Right

Hi Diane, Thank you for your great review. The bottled water you offered us both definitely helped us work hard and quickly fix the bursts pipe. Please feel free to contact us for any plumbing issues you have in the future. Kind regards, Joseph Fix-It Right Plumbing

Diane CheungMelbourne
It's always difficult to know who to call when you need a plumber & your female with zero knowledge about plumbing. Based on the Google reviews I called Fix It Right Plumbing to repair a burst water pipe in my bathroom. Hector arrived on time the same day with a smile on his face and competently repaired the pipe. He also checked my other water pipes to ensure they were in good condition and replaced the tapware in my laundry and fixed a dripping tap. Hector also provided a quote on having 2 old toilets replaced. The price was very good and he came back a day later to install lovely new modern toilets which look amazing! I wouldn't hesitate in recommending Fix It Right Plumbing for your plumbing needs & many thanks to Hector for his solid workmanship.

Reply from Fix-It Right

Hey Deanne! Thanks for the super review and leaving a such a nice comment. I’m happy that I was able to fix your burst pipe and install two new toilets at your place in Dingley. Enjoy the toilets, Hector Fix-It Right Plumbing

DeeDeeMelbourne
I had a new outdoor hose installed after mess was left from a burst water pipe. James handled the job with care using quality materials. He also repaired my damaged decking and pavers as the previous plumber had to cut into it to stop the water leak. Highly recommend, they will quote before starting anything and are great with communication.

Reply from Fix-It Right

Thank you Angela, it’s nice to get a job started and sorted all in one hit. I'm glad you found us to complete the job right and get the end result we did at your place in Chelsea. Happy to help out with any other plumbing needs you have in the future. Cheers, James Fix-It Right Plumbing

Angela ZagarelosMelbourne
After reading the reviews, I called fix it right plumbing for a main water leak under the driveway. Dave arrived on time and provided the leak detection and fixing quote. He has done an awesome job and very neat work. He fixed the leak and tested all the taps inside the house. while he was here we had other 3 jobs done as well after seeing his initial work. Thank you Dave.

Reply from Fix-It Right

Hey Lathaa, Thanks for the great feedback! I’m glad we sorted your burst pipe and blocked drains in the one attendance, saving you a lot of time and money. I hope Casey sorted out that blocked drain in your nature strip too! Any other problems you know who to call, Thanks, Dave Fix-It Right Plumbing

Lathaa AanandMelbourne
Thanks to Daniel, we now can sleep without the sound of dripping water. Daniel also pointed out a couple of issues with our ageing pipes that we didn't notice. But great that he did because it could of been a wet disaster and a home insurance claim. Thanks again, highly recommended.

Reply from Fix-It Right

Thanks so much for that awesome feedback guys. We strive to give you every bit of info we can to maintain your home to the best standard. I’m so glad you felt safe now everything has been fixed right! If you need anything, we’re right here guys. Cheers, Daniel Fix-It Right Plumbing

hexhis85Melbourne
Moved into new home with water drainage issues on property as there are no storm drainage pipes in the area. Fix it Right plumbing came to assess the sewerage and plumbing works and raised issues on various plumbing works and recommended fixes to these. Work started immediately. Jack from the company painstakingly did all the cautious digging and installation of the drainage pipes, spoon drainage etc. He also installed stormwater drains to prevent water clogging up on land around the house. Also did a good job on instal of kitchen mixer in a tight situation and instal of pressure regulator. Jack also ran pipes around to instal tap at deck at rear of house and to help run water off the water tanks in case of overflow. Jack was very easy going and also helped with issues around the house that were not part of the job. He has done a fantastic job and I wouldn't hesitate to recommend Jack and Fix-It-Right Plumbing to anyone. Thank you Jack.

Reply from Fix-It Right

Thanks so much Martin for the awesome review. It was a pleasure working for you over the course of 2 weeks. It was massive job and a lot of digging but it was all done right and that's the main thing. I was super pleased how the job all came together in the end! I'll probably see you around and say hi when I take my dogs to the dog beach near your house :) Thanks, Jack Fix It Right Plumbing

Martin KohMelbourne
We had Jack and Syd out to repair out waterline going into the house they did a great job and cleaned up nicely before doing a full inspection around the house and also helping fix up our kitchen tap the guys were great and worked efficiently so we could get our water turned back on quickly. Thanks fix it right on the top job couldn't recommend you guys enough 👍👍

Reply from Fix-It Right

G’day Courtney, Thanks for the fantastic 5 star review! It was my pleasure to fix up your burst pipe and have the water back on pretty quickly! Hope your new kitchen sink mixer is going well too at your house in Cranbourne. Thanks heaps, Jack Fix-It Right Plumbing

Courtney GoodwinMelbourne
Adam helped with diagnosing, finding and fixing a main water supply leak in my garden. He was very knowledgable, polite and professional. He answered all my questions allowing me to proceed with their service with confidence, and it was just delivered perfectly! I'd recommend Adam from Fix it Right to other people.

Reply from Fix-It Right

Hi Lok, thank you for your great feedback on our plumber Adam. Adam as been a plumber for over 15 years and has been studying and practicing leak detection for most of that time. This has lead to a lot of experience, which he uses every day on every job. More over, Adam is committed to being a great example for other team members to follow. It really is quite humbling to have such a caring and talented team. Thanks for your feedback Lok and for taking the time out of your day to share it

Lok CheungMelbourne
Brendan was pretty professional in fixing and replacing my long time leaking pipe on the wall and the job was nicely and neatly done. Also the tight tap in the shower was fixed quickly and nicely! Would recommend!

Reply from Fix-It Right

Thanks heaps for the review Dan! Happy to help and get your water leak under control with minimal damage and neatly tidied up. I love it when I leave customer happy and hear great feedback about it. Thanks again and reach out if you need. Cheers, Brendan Fix it Right Plumbing

Dan LuoMelbourne
Really happy with the job, it was quick and Dave took the time to show me where the crack in the pipe was ( underneath the pavers) he managed to remove them with out cracking them and replace them. You can’t even tell, work has been done. Very happy, will recommend

Reply from Fix-It Right

Hi Claudine, Thank you for going out of your way to write such a glowing review about Dave and your experience with Fix-it Right Plumbing. Dave is one of our hard-working plumbers who has dynamic trade skills. A true professional! We're beyond pleased to hear that he was able to help you out and repair your drain in Doveton. We aim to fix your issue and leave your home the way we found it. Dave sounds like he did an excellent job of doing this. Thanks again & stay well, Claire

Claudinecoles ColesMelbourne
Dave the plumber from Fix It Right was exceptional. So happy with his work. Dave was very capable and found the broken pipe straight away. Highly recommended.

Reply from Fix-It Right

100% Dora great feedback. Dave is a very experienced plumber who is very confident and loves and challenge. We are thrilled to hear you enjoyed the service (apologies in the delay in replying to you) 🤩

Dora IoannouMelbourne
Dave Casnji has done great job fixing our stormwater pipes. He has been very professional and proactive. After the job was finished he cleaned all the rubbish and dirt leaving our frontyard and the street neat and clean.

Reply from Fix-It Right

Awesome news about your storm water job Inna and we are stoked to hear you are happy with Dave. Dave is very efficient but also has a great attention to detail and treats every home like it was his own. Thanks for your wonderful feedback well pass it onto Dave

Inna BabchukMelbourne
I had a flexihose burst on me and thankfully this happened on the day I work from home - can't imagine what would've been the result if I was in the office. Adam was friendly and gave a few options on how to proceed. Once we agreed on the job, he was quick to do it and left everything clean and tight. Very easy to deal with and I would not hesitate to recommend to others. Thanks!

Reply from Fix-It Right

Ah yes Dennis, this can and does happen on a regular basis and it is really not pretty when it does. Sometimes a burst flexi hose will be left for days on end (holiday houses even longer) and gee whiz it makes a hell of a mess. Soo glad to hear we could catch it early and also glad to hear you enjiyed Adam's service too 🤩

Dennis VolodomanovMelbourne
We had leaking pipe/tap in the kitchen, and we used Fix It Right's online forms to book a request for a plumber to come out urgently. Shanae from FIR was on the phone to me within 5 minutes locking in a time for one of their plumbers to come out to us. Chris came to us at the agreed time, replaced our tap, and also fixed some other plumbing issues we'd been putting off for a while. All in all we were happy with the end result, and felt FIR were very responsive to our needs.

Reply from Fix-It Right

Thanks Brendan for your great review and it is great to hear you booked online with us too. Lots of our customers are using our website for this and it is very convenient. Great news about your tap - we hope it is going well. We'll be sure to pass your comments onto Shenae as well as Chris, they will be really happy to hear it - Thanks again Brendan

Brendan WoolcockCanberra
Thanks James for helping and repairing our gas leak and “surprised” water leak. He made sure everything was safe and reconnected our water ASAP as he knew we had little kids (even Doing overtime). The repairs and payment process was explained clearly and we were given a number of different options to pay. Very professional during the works and we are very appreciative to have a house safe again. Many thanks

Reply from Fix-It Right

You are very welcome Amanda and we are really appreciative as well that James could get your water back on too before he went home. What he found under the floor of your home was definitely a surprise and im sure a shock to you as well. You had the right man on the job and we just glad it all went well for you. Glad to have you as a customer Amanda - thanks for sharing 😎

amanda bruntonMelbourne
Had a very tricky job for Fix-it-Right Plumbing to hook up water into our fridge in a 2 storey house. James was amazing and didnt give up trying to find a solution for us. He kept us informed of everything and the price was very reasonable. Excellent job and so glad that we had a plumber that thought outside the box and found a way to get our fridge plummed as it wasnt easy! Thanks James would definitely recommend this very friendly and professional plumber to any of my friends.

Reply from Fix-It Right

Wow what a great review Meredeth, We are so happy you had such a great experience with Jason. He is very friendly and passionate about giving the absolute best service he can and making all his customers feel at ease while he is in their homes. He does carry the very best equipment and he also has a keen eye and knows what to look for when finding hidden leaks. We are glad we could get you back up and running quickly and ill pass your comments onto Jason he will be thrilled - thanks again for the great review

Meredith HughesMelbourne
Excellent service! Quick and professional! Fixed up leaking water pipe under our driveway. With the assistant of the advanced technology, really made the job easy and quick. Would recommend

Reply from Fix-It Right

Thanks Chris for sharing your experience with James. James is a very enthusiastic member of our team who is very good at getting straight to the problem with minimal fuss. He is a pleasure to have a round and we are really glad you were happy with him and the job

Chris GanMelbourne
Great service - friendly and efficient office staff, confirmed start time and Jason arrived on time. Identified source of leaking pipe and provided a cost effective solution to fix it after discussing alternatives. Jason worked hard and non stop to ensure job was finished in the one day. Cleaned up and made garden good where trench was dug. Excellent service and would not hesitate to recommend Fix It Right Plumbing. Total Care membership is a good deal.

Reply from Fix-It Right

Hi Mark, Thanks for taking the time to give us your review. We are glad that Jason was able to help you with your hidden leak, and he was able to find the most cost effective solution for you. He does do a good job of keeping his work tidy so that your decking and garden area was maintained as much as possible. We hope that your new water line is long lasting and prevents any further leaks in future. Thanks again ☺

Mark ThomasMelbourne
Pros: Polite customer service & punctual attendance. Cons: Expensive service & the initial problem was not fixed. We initially called Fix It Right Plumbing due to a leaking pipe under our kitchen sink. After the first inspection we had several pipes replaced resulting in a bill of nearly $500 After 12 hours we started using our sink again (as instructed by the plumber), however we noticed that the pipe was still leaking. We did the right thing and contacted the company and gave them another chance to fix the problem. The plumber came out a second time and applied silicon to the pipes however the following day we noticed that the pipe was still leaking. My husband ended up buying silicon from Bunnings and sealed the leak himself. All in all we're disappointed with the result, and stressed that we wasted so much money. UPDATE 23/10 I would like to thank Richard and Chris for their prompt response regarding my original concerns. I'm happy to note that the problem has been fixed! Chris came out on Friday the 19/10 and amended everything from start to finish. Very thorough work & committed customer service. Chris was absolutely wonderful to deal with! Thank you for fixing the problem. - Marcelle & Elias

Reply from Richie

Hi Marcelle, Thank you for let us know about your concerns from the start and thank you for allowing us to return and rectify the works. We deeply apologise for the trouble caused but we are very pleased with the end result of your drain and glad you are happy with it and the service you received. Please don't hesitate to contact us further should you need any further assistance - Richard

Marcelle LuffMelbourne
Had a fantastic result after having a burst pipe under our driveway on the long weekend. Jason found the issue and gave great advice on the remedy. Came home after job was completed to find that Jason had found a less intrusive way to replace the pipe without cutting up the driveway and trenched across the lawn then patched it all up and even hosed down the driveway after finishing. Couldn’t be happier. Thank you.

Reply from Fix-It Right

Thats wonderful to hear you were really happy with Jason David and thanks for taking the time out of your day to share it with others on Google :) We really appreciate positive feedback such as this and Jason really does take a lot of pride in every job he does. It is the little things he does on each job (such as hose down the driveway) that really make the difference - thanks again for sharing David :) Enjoy your weekend

David HegartyMelbourne
I noticed a puddle in front of my house. It became bigger the following day and we couldnt find where the leakage was. I Called Fix it right plumbing and He came the same day. He dug the ground and found the leakage. He explains to me what needs to be done and how much it will cost....Now, the problem is fixed. No more leakage and no more puddles... Pheeew! Thank you Fix it Right! You did an amazing job! Dulcina

Reply from Fix-It Right

What a relief to get that sorted Dulcina! James does an excellent job when it comes to finding and fixing water leaks. We are glad to hear you also chose to regulate your water pressure while he was there, a wise choice. This will take the pressure off the rest of your plumbing system and will not only prevent this sort of thing happening again but will also extend the life of your hot water system as well. Thanks for taking the time to share your experience on our Google My Business page

julianna buramenMelbourne
Fabulous job done at our property over the past 3 days. Chris and Adam were completely professional and very respectful even when I was disappointed when we had another night without water( very 1st world problem on my part) We highly recommend their service and will definitely use them again. We have an older small acreage property and so more complicated when a problem occurs. My initial enquiry was meet by two very helpful ladies and nothing was too much trouble, “ definitely will be there today” “ will work with a time that suits you”. Well done to you all and very grateful thanks for a fully functioning home again.

Reply from Fix-It Right

Thank you very much for sharing your experience with us in such detail. Chris and Adam worked really hard to ensure no time was wasted and we always treat our customers homes like they are are own, even when as you say things get more complicated. Ill be sure to pass on your comments to Shenae and Raquel in the office as well, the whole team will be thrilled. Thanks again Sheryl

Sheryl McIlroyMelbourne
Elderly neighbour asked for help with a burst water pipe. A 10cm section, on external wall, not a difficult job. Googled a few local plumbers and found Fix It Right. Their plumber Chris came knocking within 2 hours. Burst section was replaced with new copper pipe. All good to go within 20 mins. My elderly neighbour was happy. I later sent a feedback to their office. Surprised to receive a call back from the owner Richard. Without a doubt this guy cares about his customers. The prompt response and subsequent personal callback from owner is worth all 5 Stars.

Reply from Fix-It Right

Thank you for your review and feedback Kheng, it was great to speak with you personally on the phone. We take great pride in ensuring that all of our customers are happy with our service and the quality of the job. Ensuring we get to the bottom of every problem and standing behind all of our work is what our company is all about. Please don't hesitate to contact us should you need any further assistance

KK GiamMelbourne

Prevention

The cheapest burst pipe is the one that never happens. A pressure limiting valve is one of the best things you can do for an older home: it takes the strain off every pipe, joint, tap and appliance. Fix-It Right Care Plan members get a home safety inspection every year, which is a good moment to have your pressure checked and your pipes looked at before one lets go.

The Fix-It Right Care Plan

Areas we service

We fix burst pipes across Melbourne, Geelong, Canberra and Ballarat: same process, same training, same 10-year warranty wherever you are.

Burst pipe questions

What should I do first?

Turn the water off at the meter, usually at the front of the property near the street. Turn the tap clockwise until it stops. Then call us. If water is near power points or lights, keep clear of them.

How do you find a leak I can't see?

Our leak detection team pinpoints it before anything is opened up, even under a slab or inside a wall. That means we cut into the smallest area possible, instead of digging around looking for it.

Will my insurance cover it?

Often the damage the water caused is covered, so check your policy. We'll give you a report with photos, the cause and what we did, so your claim has what it needs.

Why did my pipe burst?

Usually one of five things: old galvanised pipe rusting through, water pressure that's too high, tree roots, ground movement, or a pipe freezing in a cold snap. We'll find out which, and deal with it so it doesn't happen again.

What is a pressure limiting valve, and do I need one?

It's a valve at your meter that keeps the pressure in your house at a safe level. If yours is too high, every pipe, joint and tap is under strain all the time. We'll check your pressure and tell you honestly whether you need one.

What every job comes with

  • $0 call-out. We come out and look things over. If you don't go ahead, you don't pay.

  • Three written quotes. The first gets you out of trouble, the last takes care of everything the whole-home check found, and there's one in between. All of them are proper fixes.

  • Fixed For Good. Done properly the first time, triple tested before we leave, and backed by a 10-year workmanship warranty.

Every job

Fix-It Now - Pay Later

12 months, no interest, nothing to pay

Get it fixed today, on any job, and make your first payment in a year. It's there because a burst pipe doesn't wait for payday, and neither should the repair.

*Eligible jobs. Terms, conditions and credit approval apply.

The same plumber, start to finish

The plumber who comes out and works out what's wrong is the one who fixes it, and he stays with your job from start to finish until it's done properly, top to bottom. We don't send one person to look and another to do the work, and we never pull your plumber off your job to chase the next call. Not many plumbing companies anywhere are that strict about it, and it's why the job gets done right the first time.

A Fix-It Right plumber showing a homeowner the pipes under the kitchen sink
Call nowBook online