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Fix-It Right Plumbing

The last plumber you'll need to call about your blocked drain.

Shower won't drain, toilet gurgling, a smell from the gully you can't place, and maybe not for the first time. If you've paid someone before and here it is again, you start wondering if you've just got a bad drain for life.

You haven't. A drain that keeps blocking is telling you why, and once someone finds it, it stops.

Blocked again? Clearing a drain and fixing a drain are two different jobs. We do both: find the exact cause, show it to you on camera, and put an end to it. Whether we're your first call or your fifth, we're built to be your last.

  • $0 call-out
  • 3 written quotes on every job
  • 10-year workmanship warranty
  • Licensed and insured
  • Fix-It Now - Pay Later: 12 months, nothing to pay

Let us call you

When should we call?
  • No fee for the visit. Pay only if you go ahead
  • Three written quotes before any work starts
  • Licensed plumbers. 10-year workmanship warranty

We fix the cause, not just the blockage

A blocked drain that keeps coming back isn't bad luck. Somewhere down that pipe there's a reason: a slight crack, a joint that's moved a few millimetres, a sag holding water. Tree roots don't break into a sound pipe; they find the fault that was already there. Clear the blockage and leave the reason, and you'll be paying to clear it again. That's what's different about how we fix drains. We get to the exact cause, so it doesn't happen again. Fixed for good, not fixed for now.

Which drain is it?

You've got two separate drainage systems, and they fail differently. If a toilet or sink is backing up, gurgling, or there's water coming up through the grate outside (your overflow relief gully: it's doing its job), that's your sewer. If water's pooling in the yard, downpipes are overflowing in rain, or the problem only shows up when it's raining, that's stormwater. Different system, different causes, different fix. Either way, the next part applies to you.

Why drains block again

A drain doesn't block for no reason. Something stops the flow: wipes and foreign objects, grease, tree roots, a joint that's shifted, a belly where the pipe's sagged and holds water, or a pipe starting to collapse. Clearing gets the water moving again. It doesn't touch the reason.

And here's the part most people are never shown: drain problems progress. A root finds a joint: stage one. It grows, catches everything that passes: stage two. The pipe cracks and collapses around it: stage three. Same with a slight misalignment, same with a belly. Every stage-three dig-up started life as a stage-one detail someone didn't find. That's why we put a camera down and find the exact cause while it's still small, and when the pipe itself is the problem, relining can often fix it without digging up your yard at all.

It's also why "cheap and cheerful" clearing is the most expensive habit in this trade: you pay per visit while the real problem quietly moves through its stages.

Illustration of a tree's roots reaching down to an underground sewer pipe, with one root getting in at a joint
Stage 1: a root finds a joint
Illustration of the root grown into a mass inside the pipe at the joint, catching debris carried along by the waste water
Stage 2: it grows and catches everything
Illustration of the pipe cracked and collapsed around the roots, with soil and debris filling it where it has broken
Stage 3: the pipe cracks and collapses

How we find yours

Every blocked drain job starts the same way: with questions, not tools. What's backing up, how often, what's been done before. And you'll know the price of this first step before we touch a thing.

If it's your sewer, we start with a walk around while the water's still up, because a blocked drain tells you things a cleared one can't: how it behaves before the water's removed, measured against how it behaves after. Then we open the drain and get everything flowing again, and nothing else happens until it is.

If it's stormwater, your plumber starts with a walk around your property and draws your whole site by hand (every downpipe, where the water should leave your block) before anything else. Stormwater gets ignored for years, so finding the fault means joining the dots across your whole system, not guessing at one pipe.

Then, before any camera goes down, we do something almost nobody in this trade does: we teach you how your sewer system works. The same presentation our plumbers use on real jobs: what tree roots look like on camera, what a belly looks like, what a collapse looks like. Then we run the camera together. You see what we see, live, and because you've just been shown what you're looking at, you can read it yourself.

When we find the cause, we locate it, mark it out on the ground at your feet, and put a price on fixing it, before you decide anything.

And through all of it, you only ever face one decision at a time. You'll know what the next step costs before it starts, nothing proceeds until you're ready, and you'll only meet the steps your drain actually needs.

What we'll recommend, and why

Our rule is a simple one: we only recommend work you'll benefit from. We'll show you the exact cause of your blockage on camera, and what fixing it properly costs. If we've noticed something else along the way, we'll show you that too: priced, in priority order, your call at your pace. The footage is right there. You don't have to take anyone's word for anything.

We get our job right so that you can keep going with yours.

What it costs

Clearing a blocked drain and repairing the pipe that caused it are two different decisions, and we price them that way: you'll never get one blurred quote covering both. Every price is agreed before work starts. What things cost and where the money goes is all on one page: What it costs

Two drain inspection camera reels and a handheld monitor on gravel, beside an open case holding a camera head and its lead

Some of the recent blocked drains we've done

Toilet waste and riser pipework under a house

September 2026

Kew East

Clearing Stubborn Bathroom Drains and Tree Roots

What they rang about
The customer reported that their bathroom basin, shower, and bath were blocked.
What Lachie found
Lachie found that old galvanised pipes and tree roots invading a cracked boundary trap were causing the blockages.
What Lachie did
Lachie cleared the lines using a sewer machine and high-pressure water jetter, then inspected the drains with a camera.
Lachie
Outside gully that was blocked with grease in Clayton South

September 2026

Clayton South

Blocked kitchen sink and plumbing repairs

What they rang about
The customer reported that their kitchen sink drain was blocked.
What Thane found
Thane found a large grease blockage inside the drain and the outside gully.
What Thane did
Thane cleared the grease, replaced the kitchen drainage, serviced two toilets, and fitted a new hot water valve.
Thane
New PVC sewer pipe and riser laid in an open trench

September 2026

Mooroolbark

Repairing a blocked sewer drain

What they rang about
The customer called us back about an ongoing blocked sewer drain.
What Cailem found
Cailem found a section of the sewer line had several breaks and was invaded by tree roots causing blockages.
What Cailem did
Cailem excavated the front yard, replaced the broken pipe with a new PVC section and riser, backfilled the trench, re-laid the grass, and tested the system.
Cailem
Outdoor drain opening with its grate removed

September 2026

Mornington

Clearing Blocked Main Drain and Multiple Fixtures

What they rang about
The customer called because their kitchen drain, shower, and basin were blocked.
What Riley found
Riley found tree roots invading the main drain in multiple spots alongside grease buildup.
What Riley did
Riley used a high-pressure jet and camera to clear the roots and applied a treatment to unblock the drains.
Riley
Tree roots pulled out of the stormwater drain
Before

August 2026

Invermay Park

Clearing Blocked Stormwater Drains and Repairing Pits

What they rang about
The customer reported that the stormwater drains near the swimming pool were overflowing.
What Jared found
Jared found that the entire stormwater system down the right side of the house was blocked by tree roots and featured incorrectly sealed pits.
What Jared did
Jared cleared out the tree roots using a jetter, cleaned and sealed the pits, and installed a new drainage pit at the front.
Jared
Drain camera view of tree roots inside the toilet drain

August 2026

Frankston North

Clearing Blocked Toilets Caused By Tree Roots

What they rang about
The customer reported that they had two toilets blocked up in the house.
What Jack found
Jack found tree roots further down the drain and a problem at the first elbow of the toilet branch.
What Jack did
Jack cleared out the blockage, repaired the pipe elbow, and relined that section of the drain.
Jack
Camera view of paper and plastic bags blocking a drain in Alfredton
Before

August 2026

Alfredton

Cleared External Blocked Drain

What they rang about
The customer reported an external blocked drain.
What Jarryd found
A camera inspection revealed the blockage was caused by paper and bags.
What Jarryd did
Jarryd used a camera to inspect the line and successfully cleared the main blockage.
Jarryd
Ensuite toilet lifted to jet a root-blocked sewer in Point Cook

August 2026

Point Cook

Clearing a blocked ensuite sewer drain

What they rang about
The customer called because using the ensuite toilet caused sewer water to back up into the shower and room.
What Riley found
Riley found a sewer blockage caused by tree roots entering the pipework.
What Riley did
Riley removed the toilet, cleared the blockage using a high-pressure jet, inspected the drain with a camera, and then reinstalled and tested the toilet.
Riley
Broken boundary shaft dug up in Mornington
Before

August 2026

Mornington

Clearing a blocked mainline and broken drain

What they rang about
The customer reported that their toilets, showers and sinks were all gurgling and blocked.
What Mitch found
Mitch found a mainline blockage caused by a broken boundary shaft.
What Mitch did
Mitch cleared the blockage, excavated and replaced the broken boundary shaft, and laid crushed rock on the driveway to make it safe.
Mitch
Drain inspection opening dug out in the yard

August 2026

Box Hill South

Blocked drains causing slow toilet and sink

What they rang about
Blocked drains were reported when a downstairs toilet and sink began draining very slowly with gurgling sounds.
What Riley found
The blocked drains were caused by tree roots in the mainline underneath the nature strip and road.
What Riley did
To clear the blocked drains, Riley used a sewer jet and camera, and contacted the water authority for their section so it flowed properly.
Riley
Drain camera inspection of the blocked line

August 2026

Hoppers Crossing

Blocked drains causing slow toilet and wash basin

What they rang about
Blocked drains were reported when a toilet and wash basin began draining slowly.
What Jared found
Blocked drains involved the entire system, alongside a rear property issue and a large lip in the access line.
What Jared did
Blocked drains were cleared using high-pressure jetting and a CCTV inspection to successfully restore flow.
Jared
New PVC sewer junction and riser in the excavation

July 2026

Waramanga

Clearing a blocked toilet and sewer line

What they rang about
The customer called because their toilet was slow to drain and making gurgling noises, and they suspected tree roots.
What Josh found
A camera inspection found heavy tree root intrusion and damage along the sewer pipe.
What Josh did
Josh cleared the roots with water jetting, excavated the damaged section, and relined the pipes to fix the issue.
Josh
New PVC stormwater pipe laid in the trench

July 2026

Lara

Fixing a blocked stormwater drain

What they rang about
The customer called because their stormwater drain near the hot water system was rising and nearly overflowing.
What Brady found
Brady found a broken section of stormwater pipe that had been damaged during the original construction of the home.
What Brady did
Brady excavated the area, replaced the broken pipe with new PVC stormwater pipe, and tidied up the site.
Brady
Inspection shaft dug up and repaired in the front yard

July 2026

Frankston

CCTV Drain Inspection and Pipe Repair

What they rang about
The customer hadn't noticed any active issues, but booked an inspection to stay ahead of potential problems with deep, bendy pipes.
What Conrad found
An inspection revealed that tree roots had invaded a drain connection.
What Conrad did
Conrad dug up the inspection shaft, patched the root-damaged drain, and replaced aging mini stops and flexi hoses.
Conrad
Sewer vent used to access a full-house blockage in Pearce

July 2026

Pearce

Clearing a full-house sewer blockage

What they rang about
The customer reported that water was backing up and slow to drain across the house, causing an internal overflow.
What Gerry found
Gerry found a full-house sewer blockage and noted that the drain appeared to be in generally poor condition.
What Gerry did
Gerry accessed the sewer line via the vent, cleared the blockage with cleaning equipment, and tested the pipe to make sure it was flowing freely.
Gerry
Drain camera showing the blockage in the sewer

July 2026

Abbotsford

Blocked drains and camera inspection

What they rang about
A customer contacted us about clearing a blocked drain and doing a camera inspection.
What Riley found
Riley found a blocked sewer drain that required clearing.
What Riley did
To clear the blocked drain, Riley removed the toilet for access, used a high-pressure jet, and reinstalled everything.
Riley
Camera view of tree roots packed inside the sewer pipe

July 2026

Mount Eliza

Tree roots crushed the sewer line

What they rang about
The drain outside the bathroom was blocked and overflowing with sewage.
What Conrad found
Tree roots had pushed into the sewer and crushed a section of pipe.
What Conrad did
Conrad cleared the blockage, cut out the broken pipe, laid a new sewer section and brought an inspection point up to ground level.
Conrad
Drain camera view of tree roots inside the sewer pipe
Before

June 2026

Macquarie

Clearing a blocked main sewer drain

What they rang about
Both toilets in the home were draining very slowly and backing up into the main line.
What Josh found
Josh found a damaged old pipe junction with tree roots causing a serious blockage.
What Josh did
Josh lifted the pavers, dug down to replace the broken section with new PVC, and cleared the line.
Josh
New PVC sewer pipe and inspection shaft in the trench

June 2026

Belmont

Clearing and Repairing a Blocked Drain

What they rang about
The customer reported a blocked drain.
What Jared found
Jared found heavy grease buildup along with a large break under the slab that was letting rock into the sewer line.
What Jared did
Jared excavated and replaced the damaged boundary shaft and main lines with PVC, cleared out the grease, installed a new service point, and patched and relined the rest of the drain.
Jared
New PVC sewer line laid in a trench in Mornington

June 2026

Mornington

Clearing a blocked sewer pipe

What they rang about
The sewer pipe was blocked and a mop head got stuck in it.
What Adam found
Adam found tree roots, grease, a broken pipe section, and the stuck mop.
What Adam did
Adam cleared the roots, removed the mop, replaced the damaged pipe with PVC, and treated the grease.
Adam
Drain jetting gear set up beside the house

June 2026

Hoppers Crossing

Clearing a recurring whole-house blocked sewer drain

What they rang about
The customer reported a recurring whole-house blockage with sewer water coming up through the showers and sinks.
What Jarryd found
A CCTV camera inspection after clearing revealed a significant break and tree roots on the sewer line in the backyard.
What Jarryd did
Jarryd cleared the blockage using a high-pressure jet and marked out the damaged section near the boundary.
Jarryd
Drain camera screen inspecting the toilet drain

May 2026

Brown Hill

Downstairs Toilet Blocked Drain Cleared

What they rang about
The customer reported that their downstairs toilet was extremely slow to drain and kept blocking up.
What Jared found
Jared found a blockage and discovered via CCTV footage that the drain had an incorrect fall sloping backwards to the toilet, which appeared to be an issue from the initial build.
What Jared did
Jared temporarily removed the toilet, cleared the blockage using high-pressure jet work, completed a CCTV inspection, and then reinstalled the toilet.
Jared
Drain camera view of tree roots blocking the sewer
Before

May 2026

Carrum Downs

Clearing Tree Roots From Blocked Drains

What they rang about
The customer reported that a couple of their toilets and sinks were draining very slowly.
What Conrad found
An inspection using a camera found that tree roots had invaded the drain and caused a blockage.
What Conrad did
Conrad used a water jetter to cut through the tree roots, restored normal flow to the sewer, and left the area clean and tidy.
Conrad
Water pooling down the side of the house
Before

May 2026

Carrum Downs

Clearing a recurring stormwater drain blockage

What they rang about
The customer reported that water was pooling all over their yard because of a blocked stormwater drain.
What Riley found
A camera inspection showed that a pipe misalignment and tree roots were causing the blockage.
What Riley did
Riley cleared the main blockage to get the stormwater draining properly again.
Riley
Drain cleaning gear set up on a front yard in Chapman

May 2026

Chapman

Front Yard Drain Clearing and Pipe Relining

What they rang about
The customer booked a routine annual plumbing and CCTV inspection.
What Gerry found
The inspection revealed a main drain blockage and sections that needed relining.
What Gerry did
Gerry cleared the main blockage and completed four metres of pipe relining in the front yard.
Gerry
Powder room toilet removed to clear a PVC offcut in Point Cook

May 2026

Point Cook

Slow-draining powder room toilet

What they rang about
The customer reported that the powder room toilet and bathroom sink were draining very slowly.
What Thane found
Thane found a piece of PVC lodged in the pipe branch along with a defect further downstream.
What Thane did
Thane removed the toilet to clear the blockage and relined the damaged pipe section with a one-metre patch.
Thane
Vanity base opened up to find the source of a sewer smell in Carrum Downs
Before

May 2026

Carrum Downs

Bathroom Odour Investigation and Toilet Cistern Replacement

What they rang about
The customer reported a worsening sewer smell coming from the bathroom drains even though the drains were flowing freely.
What Riley found
The investigation revealed a rodent nest under the vanity cupboard base causing the foul odour, alongside a toilet cistern that needed replacing.
What Riley did
Riley accessed under the vanity to remove the pest nest, sealed the opening with a cover plate, and fully replaced the old toilet cistern.
Riley
Kitchen sink waste pipe after the drain was cleared

May 2026

Lalor

Blocked drains kitchen sink clearing and repairs

What they rang about
We received a blocked drains call because the kitchen sink was blocked.
What Ben found
Ben's blocked drains check showed the kitchen sink drain was clogged with grease and debris.
What Ben did
Ben fixed the blocked drains by clearing the clog and installing new sink components including P-traps and seals.
Ben
Drain camera view inside the pipe

May 2026

Oakleigh South

Blocked drains CCTV camera inspection

What they rang about
Blocked drains caused frequent blockages and slow toilet drainage during heavy rain.
What Riley found
Blocked drains revealed tree roots entering through multiple joins and around the boundary trap.
What Riley did
Blocked drains were checked with a full CCTV camera inspection to find the cause.
Riley
Drain camera view of the blockage inside the sewer pipe
Before

April 2026

Flynn

Clearing a Blocked Sewer Drain

What they rang about
The customer called because the toilet and laundry drains were running slow, suspecting a sewer line blockage.
What Josh found
A camera inspection revealed that a star picket had pierced straight through the sewer pipe.
What Josh did
Josh cleared the blockage, replaced the damaged pipe section, installed new access risers, and completed a structural reline patch.
Josh
Open sewer access point ready for inspection

April 2026

Wanniassa

Replacing a Blocked Sewer Drain

What they rang about
The customer reported that their sewer drain was overflowing and their washing machine and dishwasher were leaking.
What Josh found
Josh's inspection revealed a serious blockage deep at the main line that required a new riser and pipe replacement.
What Josh did
Over three days, Josh's team carefully dug around tree roots and gas lines to replace damaged pipework before backfilling the trenches.
Josh
Drain camera showing the damaged section of stormwater pipe

April 2026

Bundoora

Blocked stormwater drain inspection and repair

What they rang about
We were called to check a blocked stormwater drain causing moisture around the staircase.
What Lachie found
Lachie's camera inspection revealed that the stormwater pipe was partially collapsed and holding standing water.
What Lachie did
Lachie inspected the lines, located the damaged section, and planned the stormwater pipe replacement.
Lachie
Basin waste and trap after the drain was cleared

April 2026

Rosebud

Blocked drains and bathroom sink repairs

What they rang about
We responded to a call regarding bathroom sinks that were blocked and wouldn't clear despite trying drain cleaner and removing hair.
What Ben found
The bathroom basin wastes and overhead shower needed replacing to restore proper function.
What Ben did
Ben installed new basin plugs and wastes, along with a new overhead shower and arm.
Ben
Overflowing drain at the base of the building

April 2026

St Kilda

Blocked drains cleared at an apartment building

What they rang about
Blocked drainage in a shower and basin prompted a call for assistance.
What Lachie found
Blocked pipework featured old galvanised lines packed with flaky corrosion, hair, and debris, plus a tight bend.
What Lachie did
Blocked lines were cleared with high-pressure jetting so the shower could flow freely again.
Lachie
Trench with new stormwater pipe laid along the garden

March 2026

Mount Evelyn

Installing a new stormwater pipeline and downpipes

What they rang about
The customer needed help with a blocked drain and stormwater drainage issues.
What Lachie found
Lachie found extremely rocky, compacted ground and an existing gas main that restricted how deep he could dig for the stormwater pipeline.
What Lachie did
Lachie carefully hand-dug the tough rocky trench, installed a new stormwater pipeline with crushed rock support, bored under the footpath, and replaced the old downpipes.
Lachie
Drain camera view of plastic objects lodged in the sewer
Before

March 2026

Alfredton

Clearing a blocked drain and new tapware

What they rang about
The customer reported that the toilet and sinks had been blocked and gurgling for a couple of days.
What Jared found
A camera inspection revealed that pieces of plastic and foreign objects were lodged in the sewer drain.
What Jared did
Jared high-pressure jetted the sewer to clear the blockage, then installed new basin isolation valves, flexible hoses, and customer-supplied taps.
Jared
Sink trap removed with melted plastic caught inside

March 2026

Cranbourne East

Blocked Sink and Leaking Waste Pipe

What they rang about
The customer reported that their sink was overflowing, the tap had detached, and water was leaking onto the floor.
What Ben found
A camera check revealed that melted plastic from cutting boards had caused a blockage caught inside the trap.
What Ben did
Ben installed a brand new sink drain, including fresh P-traps, seals, washers, and plugs.
Ben
New PVC waste pipework and gully going in at Bell Post Hill

March 2026

Bell Post Hill

Clearing a blocked drain and plumbing repairs

What they rang about
The customer called in because they were dealing with a blocked drain.
What Thane found
Thane found a main blockage in the drain along with worn-out kitchen and laundry waste pipes and a faulty toilet inlet valve.
What Thane did
Thane cleared the main drain blockage, replaced the kitchen and laundry waste pipes and gully, and installed a new toilet inlet valve and kitchen wall top set.
Thane
Sewer stack outside a Corio home before relining

March 2026

Corio

Clearing and relining a blocked sewer drain

What they rang about
The customer reported a blocked drain causing issues at the property.
What Jarryd found
Jarryd's inspection revealed intrusive tree roots and damaged pipe sections that needed repairing.
What Jarryd did
Jarryd cleared the roots and installed multiple sectional relines to permanently repair the damaged drain.
Jarryd
Drain camera screen showing grease in a kitchen waste line in Ringwood North

March 2026

Ringwood North

Blocked Kitchen Sink and Pipe Repair

What they rang about
The customer called because their kitchen sink was blocked.
What Ben found
Ben found a grease blockage further down the drain and a section of pipework that had started back-falling.
What Ben did
Ben cleared out the grease and installed a new, securely clipped section of pipe.
Ben
Hand-dug hole exposing the sewer line

March 2026

Flynn

Clearing a stubborn blocked sewer line

What they rang about
The customer reported that the washing machine drain was bubbling up out of the external drain.
What Josh found
Josh found a blocked sewer line that lacked proper access points for clearing the blockage.
What Josh did
Josh hand-dug and installed a new boundary shaft and upstream riser to provide access for clearing the drain.
Josh
Drain camera view inside the kitchen drain

March 2026

Eltham

Blocked kitchen gully trap and sink drain

What they rang about
We received a call regarding a blocked kitchen gully trap.
What Ben found
Ben found a minor crack in the common sewer pipe causing a blocked kitchen sink.
What Ben did
Ben cleared the blocked drain and inspected the internal pipework.
Ben
Drain camera showing roots in the stormwater pipe

March 2026

Reservoir

Blocked drains stormwater camera inspection

What they rang about
Blocked stormwater drains were backing up into the downpipes and causing mould.
What Lachie found
Blocked drainage lines were heavily built up with debris, along with cracked pipes and tree root intrusion.
What Lachie did
Blocked stormwater lines were thoroughly inspected with a camera before providing recommendations for clearing and repairs.
Lachie
Drain machine cable clearing the stormwater pit

March 2026

Crestwood

Blocked drains and stormwater system repairs

What they rang about
We responded to a blocked stormwater drain on the driveway that overflowed during rain.
What Josh found
A camera inspection uncovered four issues in the stormwater line alongside high water pressure.
What Josh did
Josh hydro-jetted the line, installed a pressure reducing valve, and excavated to fix the main blockage.
Josh
Drain camera inside the main sewer line

March 2026

Sunshine West

Blocked drain cleared in main sewer line

What they rang about
The customer called because a blocked drain caused their sinks, shower and toilet to back up.
What Conrad found
Conrad discovered the blocked drain was caused by tree roots that had invaded and cracked the pipe.
What Conrad did
To clear the blocked drain, Conrad removed the toilet, used a water jet, inspected the line with a camera, and reinstalled the toilet.
Conrad
Pooled water around a blocked sewer access in a Farrer courtyard

February 2026

Farrer

Clearing a Blocked Toilet Drain

What they rang about
The customer reported that their toilet was not draining properly and suspected tree roots were to blame.
What Gerry found
Gerry's inspection revealed severe tree root intrusions inside the sewer line near the junction beneath the asphalt.
What Gerry did
Gerry cleared the line by cleaning the sewer and performed a camera inspection to assess the damage for a future repair quote.
Gerry
Blocked laundry gully beside a Mulgrave home
Before

February 2026

Mulgrave

Clearing a blocked kitchen and laundry drain

What they rang about
The customer reported that their kitchen and laundry drains were blocked and wouldn't budge with a plunger.
What Conrad found
Conrad found a heavy buildup of grease, worn-out pipes, and tree roots invading sections of the sewer line.
What Conrad did
Conrad cleared the blockages using a high-pressure water jetter and a grease treatment to get everything flowing properly.
Conrad
Drain camera screen showing the collapsed junction

February 2026

Belmont

Blocked drain causing toilet and bath backup

What they rang about
The customer reported that their toilet was slow to drain and water rose in the toilet whenever they used the bath.
What Brady found
Brady found a collapsed lead-in junction along with a missing main drain vent causing suction issues.
What Brady did
Brady performed a visual inspection of the drain internals to identify the blockage and discussed the necessary repairs with the customer.
Brady
Concrete cut open along the broken sewer pipe

February 2026

Smythes Creek

Broken sewer pipe full of tree roots

What they rang about
The customer called about toilet problems.
What Brady found
Brady found a broken sewer pipe filled with tree roots along with a full septic tank.
What Brady did
Brady cut through the concrete slab, replaced the broken pipe section, cleared the inlet blockage, and reinstated the pavers.
Brady
Basement macerator pump opened up and packed with waste
Before

January 2026

Toorak

Clearing a Blocked Basement Macerator Pump

What they rang about
The customer reported that mainline sewer issues were causing the shower to flood with sewer water.
What Lachie found
Lachie found that the basement fixtures were connected to a worn-out macerator pump packed with sewage and toilet paper due to perished internal parts.
What Lachie did
Lachie pulled the pump apart to clear the blockage, cleaned up the mess, and reconnected the unit to an alternative power point to test the drainage.
Lachie
Blocked toilet pan outlet removed for clearing

January 2026

Armstrong Creek

Clearing a blocked toilet and sink

What they rang about
The customer called because their toilet and sink were blocked and getting worse despite trying to clear them.
What Jared found
Jared found a poorly aligned toilet waste and sections of drain with backwards fall causing the blockage.
What Jared did
Jared unblocked the toilet and restored normal flow, while noting the original installation issues.
Jared
Kitchen sink draining freely after jetting

January 2026

Carrum Downs

Stubborn kitchen sink blockage cleared

What they rang about
The customer called because their kitchen sink was draining very slowly and neither store-bought drain cleaner nor a plunger would fix it.
What Lachie found
Lachie found a heavy buildup of fats and grease clogging the kitchen sink waste pipe.
What Lachie did
Lachie cleared the pipes using high-pressure water jetting, applied a grease-releasing treatment, and tested the system to ensure it was running perfectly.
Lachie
New PVC section and access points after a root-damaged sewer reline in Parkdale

January 2026

Parkdale

Fixing Blocked Drains and Clearing Tree Roots

What they rang about
The customer reported that their laundry, kitchen, and bathroom drains were backing up whenever the shower and washing machine ran at the same time.
What Jack found
Jack found that tree roots had intruded into the sewer line, causing the drains to block up.
What Jack did
Jack cleared the main blockage, dug down to create pipe access, and completed a section reline to fix the damage.
Jack
Inspection point excavated beside the steps

January 2026

Chapman

Blocked laundry drain cleared of tree roots

What they rang about
The customer reported that their laundry drain was blocked and causing poor drainage.
What Gerry found
Gerry found that the inspection point was affected by severe root intrusion restricting the drainage line.
What Gerry did
Gerry excavated the inspection point, cleared the roots using a jet cutting machine, and booked a pipe reline.
Gerry
Toilet removed to clear the blocked drain

January 2026

Pakenham

Blocked drain caused by wet wipes

What they rang about
A blocked drain was reported after the toilet had been blocked for a week and made a suction sound when trying to drain.
What Conrad found
Conrad found the blocked drain was caused by a heavy build-up of paper and wet wipes.
What Conrad did
Conrad cleared the blocked drain by removing the toilet, using a water jet and camera, and reinstalling the suite.
Conrad
Hair and debris pulled from the blocked drain

December 2025

Cranbourne West

Blocked drains and leaking shower

What they rang about
The customer reported that the bath and downstairs sink were not draining properly and the shower was bubbling.
What Lachie found
Lachie found a blocked drain along with a leaking shower base causing timber damage underneath.
What Lachie did
Lachie cleared the blockage using a plunger and hand eel and investigated the shower area.
Lachie
New stormwater pipework being laid in the garden bed

December 2025

Frankston South

Fixing stormwater overflow and blocked drains

What they rang about
The customer called because heavy storm runoff was causing water to pool and overflow around the house.
What Ben found
Ben's checks and camera inspection confirmed a main blockage obstructing the stormwater line.
What Ben did
Ben dug up a section of the garden to access the pipework, cleared the main blockage, and installed strip grates at the rear of the property to stop flooding.
Ben
Camera view of a blocked stormwater line in Ballarat East

December 2025

Ballarat East

Investigating a blocked stormwater downpipe

What they rang about
The customer reported that one of their downpipes was blocked and pooling water even during light showers.
What Brady found
Brady found that the customer's side of the stormwater was clear, but the pipe running underneath the asphalt driveway was blocked all the way to the curb outlet.
What Brady did
Brady inspected the drain and attempted to clear the blockage, then advised the customer to have the owners corporation assess the shared system.
Brady
Drain camera showing the sewer pipe clear after cleaning

December 2025

Dromana

Blocked main sewer drain clearing

What they rang about
A blocked main sewer drain was causing bubbling toilets inside the house.
What Conrad found
The blocked drain was caused by a misaligned rubber socket near the boundary shaft and tree roots invading an upstream join.
What Conrad did
Conrad cleared the blocked drain and restored normal flow to the sewer.
Conrad
Tree roots inside the sewer pipe

December 2025

Kew East

Blocked drain and sewer line clearing

What they rang about
The customer reported a blocked drain in the yard holding rainwater.
What Lachie found
Lachie found a blocked drain with heavy grease and fat buildup, a cracked terracotta pipe, and tree root intrusion.
What Lachie did
Lachie cleared the blocked drain by jetting the lines from three access points, cutting back tree roots, applying a grease treatment, and inspecting the pipes with a camera.
Lachie
Drain camera view inside the stormwater pipe

December 2025

Williams Landing

Blocked stormwater drain clearing and pipe repair

What they rang about
A blocked stormwater drain was overflowing whenever it rained.
What Jared found
A blocked stormwater drain contained tree roots and rubbish trapped in a broken pipe section.
What Jared did
Jared fixed the blocked drain by digging up and repairing the broken pipe, clearing the roots, installing an access riser, and fitting a protective grate.
Jared
Paving lifted to dig down to a blocked shower drain in Mount Waverley

November 2025

Mount Waverley

Clearing a Blocked Bathroom Shower Drain

What they rang about
The bathroom floor and shower were not draining at all, leaving pooled water across the room and a damp adjoining bedroom carpet.
What Jack found
Jack found a golf ball stuck inside the drainpipe preventing water from flowing properly.
What Jack did
Jack excavated the outside pipe, removed the ball, and repaired the drain so the shower worked correctly again.
Jack
Drain jetter set up at an outside access point in Ballarat North

October 2025

Ballarat North

Recurring Toilet Blockage Cleared

What they rang about
The customer called because their toilets kept backing up and they suspected tree roots in the pipes.
What Jarryd found
While there were some tree roots at the pipe junction, the actual blockage was caused by a plastic cleaning basket stuck inside the toilet.
What Jarryd did
Jarryd jetted the drain, inspected it with a camera, and removed the stuck cleaning basket.
Jarryd
Toilet pan lifted to fish an object out of the drain in Werribee

October 2025

Werribee

Object Removed from Blocked Toilet Drain

What they rang about
The customer reported that their toilet was blocked, though no other drains in the property were affected.
What Brady found
Brady found that a toilet cleaning object had become stuck inside the drain.
What Brady did
Brady successfully fished the object out of the drain to clear the blockage and restore normal flushing.
Brady
Drain camera inside the toilet line

October 2025

Torquay

Blocked drain causing slow draining toilets

What they rang about
We were called out to clear a blocked drain after toilets started draining very slowly and filling up high.
What Brady found
Brady's inspection of the blocked drain uncovered a main blockage where paper was getting caught on a pipe lip.
What Brady did
Brady cleared the blocked drain and checked the internal pipework so the water could flow away properly.
Brady
Damaged old drain pipe dug out
Before

October 2025

South Kingsville

Blocked drains stormwater pipe repair

What they rang about
To help with a blocked stormwater line, the customer called us out after accidentally damaging a pipe while digging in the yard.
What Lachie found
Investigating the blocked drainage, Lachie found a section of broken PVC pipe that had been hit with a crowbar.
What Lachie did
Resolving the blocked drains issue, Lachie cut out the damaged section, fitted a new piece of pipe, and tested it with water to ensure it was all good.
Lachie
Drain camera showing tree roots inside the pipe

September 2025

Caulfield North

Blocked drains cleared after tree root emergency

What they rang about
Blocked drains were reported after water started overflowing outside and toilets began gurgling inside.
What Lachie found
Blocked drains were caused by heavy tree root intrusions.
What Lachie did
Blocked drains were cleared by accessing the vent and using a water jet to restore water flow.
Lachie
Drain camera view inside the kitchen drain

July 2025

Glen Iris

Blocked kitchen drain clearing

What they rang about
Blocked drains were reported in the kitchen, causing issues.
What Lachie found
Blocked drain inspections found a main blockage and used a camera to check the internal pipework.
What Lachie did
Lachie jetted and camera-inspected the blocked drain to clear the blockage and restore normal flow.
Lachie
Drain camera showing the blockage in the pipe

June 2025

Ascot Vale

Clearing blocked shower, basin and toilet drains

What they rang about
Blocked shower, basin and toilet drains caused wastewater to overflow outside.
What Jared found
Jared found serious sewer and stormwater blockages requiring extensive jetting.
What Jared did
Jared cleared the lines using high-pressure jetting to get the sewer working for now.
Jared
New stormwater pit and PVC drain line

May 2025

Brunswick West

Blocked stormwater drainage and pump installation

What they rang about
The customer reached out to us for help with a blocked stormwater drainage issue.
What Thane found
Thane found that the blocked stormwater line was mostly flat and backfilling into the property in several areas due to an insufficient gradient.
What Thane did
To clear the blocked stormwater, Thane installed new pits with submersible pumps in the front and rear yards, replaced a PVC downpipe, and set up two new hose reels.
Thane
Drain camera inspection of the sewer line

March 2025

Glenroy

Blocked drain and toilet leak investigation

What they rang about
Blocked drains and active water damage around the ensuite door frame prompted the call for an inspection.
What Thane found
A blocked sewer drain was found along with a broken pipe section and a leak behind the toilet.
What Thane did
Thane performed a CCTV camera inspection of the blocked sewer drain and removed the toilet to check for leaks.
Thane

Our reviews from customers with blocked drain issues

Riley from Fix it Right Plumbing was very helpful in clearing stubborn concrete stuck in our stormwater drain after concreting works. His recommended solution fully cleared the drain. Highly recommended.

Reply from Riley

Thank you Harry for the kind words and taking the time to share your experience! I'm glad we could clear that concrete and get everything flowing properly again. If you ever need a hand in future please don't hesitate to get in touch! Cheers, Riley.

Harry KandolaMelbourne
Ben did a great job clearing a stubborn grease buildup in my kitchen drain. He used CCTV to properly locate the blockage and took the time to make sure it was fully cleared, and the issue has now been resolved with the drain working well. It might seem pricey at first, but the work was thorough and professional, and I appreciated the clear explanation of what was causing the problem.

Reply from Ben

Thank you for leaving a great review! I'm glad we got that stubborn grease blockage cleared if you ever need us again feel free to reach out. Thanks, Ben

Jack VoMelbourne
Gerry helped us diagnose and repair a difficult blockage, providing all the necessary reports and camera footage to take further action with Icon water. Super friendly, communicative, and had all the right tools for the job. Will use again. Thanks Gerry!

Reply from Gerry

Hey Thomas Thank you so much for leaving a review! It was a pleasure being able to help you out and I appreciate the kind words! Thanks again Gerry

Thomas OlesenCanberra
Gerry was an absolute legend! My shower had been blocked for a whole week, and he came in and fixed it so quickly and easily - no fuss, no drama, just straight to work. He was super friendly and professional. He also gave some helpful advice on how to prevent it, which I really appreciated. Couldn’t recommend Gerry enough - great service and genuinely a really nice guy!

Reply from Gerry

Thank you so much for the review Mo! I’m glad we could sort that pesky shower out for you. I really appreciate your kind words and glad I could help out. Thanks again, Gerry!

Amonrada WannaphanCanberra
Gerry was fantastic at diagnosing and fixing our blocked kitchen sink. He went above and beyond to find and fix the issue, crawling under our sunroom, which previous owners had built directly over the overflow pipe. Highly recommend and will use again in the future.

Reply from Gerry

Thankyou so much for leaving a review Hayley! It was a tricking one and I’m so glad we could get it sorted before the weekend! Looking forward to helping again in the future!! Gerry

HayleyCanberra
Huge thank you to Jared for sorting out our blockage issues after our two year old decided start his plumbing career early.. throwing down 4 pipes from his kiddy pool he received for Christmas, without our knowledge 😬 Jared clearly explained the job and what would have to be done to retrieve said pipes and restore drainage. Massive thank you!

Reply from Jared

Hi Ellie thanks for the fantastic review, I'm glad we were able to restore your sewer and have a laugh at the same time. Don't hesitate to give us a call for any future plumbing requirements.Thanks, Jared

Ellie LanganGeelong
Hats off to Brady who did an amazing job on my sewage pipe. I havent been able to use the toilet due to extremely dense roots completely blocking the drain. He arrived on time, got to work while I rest in the house and what do you know, few hours later he cleared the drain clean and was able to extract the drain auger I got stuck while attempting to DIY. Thankyou so much Brady for your handwork, fix it right plumbing has definitely fixed it right.

Reply from Brady

Hey Matt, thank you so much for leaving this amazing feedback! I’m glad that you’re happy with my service, and the advice i gave to you. Best of luck with your whole house renovation and I'm happy I could sort out your drain If there are any other problems please don’t hesitate to give us a call we’re here to help. Thanks again for choosing fix it right plumbing Brady

Matt MangaliGeelong
When my sewerage drain became blocked with tree roots, so I booked on line on Wednesday night making a booking for the following afternoon. In the morning I was sent a text informing me that I would receive a text 1/2 an hour before my plumber arrived. Ryan, my plumber did that and was soon on site. Ryan soon had the drain cleared and with the camera was able to show me where the problem was. We also had a look at a couple of long term solutions for me to think about. I will definitely be using this company again when the next problem arises. It is nice to deal with trades people, where nothing is a problem. Thank you Ryan.

Reply from Fix-It Right

Hey Brendan, Thank you for taking the time to write a positive review. It was a pleasure to be able to unblock your sewer for you in your astonishing home in Leopold. I’m glad to hear you are happy with the quality of my workmanship and finished result. Thanks, Ryan Fix-it Right Plumbing

BrendanGeelong
Brady did a great job in clearing out a blocked sewer pipe, completing CCTV of the drain and providing clear explanation of future works required

Reply from Brady

Hey Mick , thank you so much for leaving this amazing feedback! I’m glad that you’re happy with our service, and the advice i gave to you. If there are any other problems please don’t hesitate to give us a call we’re here to help. Thanks again for choosing Fix it Right Plumbing Brady

Mick McNeelGeelong
We had major/ total blockage in the main sewer drain, no water services in the house, Airbnb rented for a few days, plus helpful neighbours. The first company tried for a couple of days, effectively gave up & left both showers flooded with putrid water. Fix it Right turned up at 8 the next morning, persisted with a difficult issue and had the problem located & partially cleared in a few hours, no water mess in the house . Returned for replacement of a section of the main, big days work with digging & deep pipes & ornamental garden restored as if nothing happened. Professional, informative, up front. Very happy with the way they went about it.

Reply from Fix-It Right

Thanks so much for the great review, Bruce! We’re really glad we could help get everything sorted quickly and professionally, especially with the added pressure of a tricky blockage, Our team always aims to leave things better than we found them, so it’s great to hear the garden and surrounds were restored just right. Thanks again for choosing Fix It Right

Bruce JacquesMelbourne
Fast, professional and fair. Brady from Fix It Right Plumbing diagnosed and fixed a drainage blockage the same day, left everything clean, and the problem hasn’t returned. Highly recommended.

Reply from Fix-It Right

Hey Sal, thank you so much for leaving this amazing feedback! I’m glad that you’re happy with my service, and the advice i gave to you. If there are any other problems please don’t hesitate to give us a call we’re here to help. Thanks again for choosing fix it right plumbing Brady

Sal AhmedGeelong
We had Jack out to look at our stormwater drains - very little would flow through. Absolute superstar - he went above and beyond to jet out as much as possible, identify all the breaks, and quote up repairs on the spot. He then explained everything he had done clearly, and made it easy to understand what further work we needed (and why). Great value! 10/10 would recommend!

Reply from Fix-It Right

G’day Mark and Jess, thank you so much for taking the time writing a lovely review. Great to get your stormwater water up and running at your new house. Can’t wait to hear from you soon about moving forward with some of the other plumbing issues :) Cheers, Jack Fix-It Right Plumbing

Mark and JessMelbourne
Thane went above and beyond to find the issue in the main drain causing the blockage. He took the time to investigate instead of providing a quick fix. Real friendly & professional. Highly recommend.

Reply from Thane

Hey Winston, thank you for taking the time to leave an awesome review. I’m glad to hear you were happy with the services provided. It is my ultimate goal to ensure it’s fixed right the first time I look forward to hearing from you in the near future Thane

Winston LuongMelbourne
We had Adam come to our home for a blockage in cranbourne, he was very informative and told us every step he was doing, showed before and after pics and we couldn’t have been happier with his service. Hard to find a genuine plumber & companies who offer decent prices with thorough work. Highly recommended!

Reply from Adam

Thank you for such a lovely review. It means a lot to me to get the feedback of my customers and to confirm we have fixed the issue long-term. I was happy when we found out your drain didn’t have too many issues and we could help you on the spot. Please keep us in mind if you have any further plumbing concerns in the future. Cheers, Adam

Neats FernandezMelbourne
Jake was very helpful and fixed the blocked sewer pipe and relined it to make sure it was a permanent fix.

Reply from Jack

Hey legend, thanks for trusting in the process and getting the sewer cleared, checked, and fixed all in one day. Now it lets you focus on work at home with no dramas! Please reach out if you ever need anything else in the future! Thanks again, Jack

Nick SandersMelbourne
Thanks Jared for spending the day cleaning out all the roots in the garden pipe, getting rid of the smell in the ceiling (vent pipe was the issue! still no smell!), and advice on the toilet. Very thorough, very clear about price, and all the steps and risks and options going ahead. Thanks Jared! Give him a payraise!

Reply from Jared

Hi Will, thanks for the fantastic review. I’m glad we were able to resolve your issues and that they were all effective processes. Thank you for using fix it right plumbing. Thanks, Jared

Will TandersGeelong
We had a blocked drain which was getting worse, and struggled to get a plumber to arrive. Thane came through, clearly explained what he was doing, and solved everything quickly and effectively, even though our apartment building caused some challenges. Would definitely recommend Thane and Fix It Right Plumbing to anyone who is looking for an efficient and reliable service.

Reply from Thane

Hey Liam, thank you for the kind review! It’s reviews like yours that make me appreciate helping out as much as possible. Cheers. Thane

Liam CrossMelbourne
Jarryd came out to help us with a blocked drain stopping the house mains. He was professional, polite, punctual and prepared. He gave a full breakdown of pricing which helped it hurt less in understanding what the cost consists of. Before that, we found the office staff very helpful and patient. It was all in all a great experience and we wouldn't hesitate to recommend them/use again. Thanks team!

Reply from Jarryd

Hi Peta Thank you for finding the time to write such a great review. It was a pleasure to help you out in Portarlington, and get your blocked sewer sorted in a timely manner, we how how stressful it can be! I’m very glad to hear you are happy with our service. If there is anything else in the future please reach out to us and we be able to help. Thanks Jarryd

Peta BolgerGeelong
Lachie was a great help today diagnosing our blocked stormwater drains. Would recommend

Reply from Lachie

Hey Richard, thank you heaps for the 5 star review! I'm happy I could help figuring out your stormwater system and finding the problem! Happy to help anytime, don't hesitate to call us back! Thanks Lachie

Richard BartlettMelbourne
Great job from the team on a tricky blocked drain

Reply from Brady

Hey chris, thank you so much for leaving this amazing feedback! I’m glad that you’re happy with our service, and the advice we gave to you. If there are any other problems please don’t hesitate to give us a call we’re here to help. Thanks again for choosing fix it right plumbing Brady

Chris MockMelbourne
Gerry from Fix it came to our house on a Friday afternoon call and solved our blockage in a professional manner and provided great advice! Absolutely recommend his work! Thank you

Reply from Fix-It Right

Hey Helga, I'm so glad I could get your drain unblocked before the Easter weekend, it was a bit of a puzzle but we got there in the end, thanks so much for the review! Thank again, Gerry!

Helga SousaCanberra
Booked a plumber through Fix It Right to come out to deal with two partially blocked toilets. Managed to clear them just a bit prior to the plumber, Josh, arriving. Josh checked the toilets and other taps / drains to give me peace of mind (I was about to leave on a trip!). He was friendly and informative about options. He didn’t even charge me for the visit. I am very grateful.

Reply from Josh

Hi Lauren thanks so much for the review, glad I could give you some advice and peace of mind before you went away. Please reach out if you ever need us in the future! Thanks Josh

Lauren StinsonCanberra
Thane attended our house to inspect a toilet blockage. After 30mins (including looking at plans and digging under some rocks in garden) he found the sewer pit. Apparently the blockage had corrected itself and he also showed me how they operate and what to look for if it happens again. Then proceeded to walk through the house and inspect all taps and plumbing etc to see if they were all OK. Turns out that they were and toilet fixed itself. 40mins total at our house triaging and at no charge for callout and inspect. I got quoted on some other optional plumbing around the house by receiving a fixed quote as soon as he got in the car. I am still in shock at the efficiency and quality of this company. I thought tradies were supposed to be disorganised at best. The friendliness, expertise and professionalism shown by Thane and the communication prior to attending was top notch. I have recommended Fix It Right to many people already and will not go anywhere else in future. Appreciate you guys and the work you do. Keep it up

Reply from Thane

Hi Lee Thank you so much for taking the time to write such a detailed review, I really appreciate it. I’m glad we were able to get to the bottom of the issue and find the sewer so you know exactly what to look for if it ever happens again. Even better that the blockage cleared itself and everything else around the house checked out fine. For me, it’s not just about fixing the problem on the day, it’s about making sure you feel confident and informed about your plumbing moving forward. I’m stoked you felt the communication and professionalism were on point, that’s exactly what we aim for every time. Thanks again for the recommendations and for putting your trust in myself. Really appreciate the support. P.s thank for the Facebook post too! Thane

leewizzaGeelong
When I called with my plumbing issue the staff at the office were really helpful. They explained exactly how the call out and pricing worked and assigned Jared to my case. Jared called in advance to let me know what time he’d be arriving. He gave me updates and clear explanations throughout the process and explained all my options. He spent quite a while working through the blockage and tested it several different ways to make sure it was done right.

Reply from Lauren

Hi Jennifer, thank you so much for your kind words! We’re thrilled to hear that your experience on the phone was such a positive one and that Jared took great care of you. We’re also so glad we were able to get your blockage cleared!. If you ever need anything in the future, please don’t hesitate to reach out . —Lauren

Jennifer MissenMelbourne
Really easy to book in with and flexible. Shout outs to Alexis for her support as well as Dylan, Gerry and Blaze who did really great work inside the house and with a blocked drain. Very clear process for quotes and the guys will help fix smaller jobs while they're visiting for bigger problems.

Reply from Fix-It Right

Hey Megan thank you so much for the review! I'm so glad you got the best experience from all aspects of our team and we can’t wait to help again in the future!

Megan GCanberra
Thane went absolutely above and beyond with his work. He communicated clearly every step of the way and tackled a very tough toilet blockage that required a lot of effort and persistence. What really impressed me was how thoughtful and considerate he was. He carefully laid protective covering from the main door all the way to the powder room to make sure no mess was made in the process. Not only did he fix the issue perfectly, but he also took the time to educate me on how to spot potential leaks around the house. His professionalism, attention to detail, and genuine care for his work truly stood out. I couldn’t recommend Thane more highly. He is the kind of professional who takes pride in his craft and ensures his customers are completely satisfied.

Reply from Thane

Hey Ihab, what an amazing review! I am very grateful that you have taken the time to leave this online for people to see. It certainly means a lot reading this and knowing you were happy with my services and efforts despite the tricky situation we faced! Please don’t hesitate to contact me again Thane

IhabGeelong
The guy mitch from fix it right plumbing do excellent job. He fixed my blocked kitchen drain in 20 minutes. He do amazing job

Reply from Fix-It Right

Hi Gaurav, thanks for taking the time to leave a great review! I’m glad we could get your kitchen sink unblocked nice and quickly. If you ever have any future plumbing needs feel free to reach out again. Thanks, Mitch.

gaurav SMelbourne
Mitch from Fix it Right Plumbing was prompt, communicated clearly and proactively and completed the work efficiently at the cost quoted. As far as dealing with a blocked sewage system can be pleasant, Mitch made it as easy and positive an experience as possible. Highly recommend.

Reply from Mitch

Hi Monica, thanks for taking the time to leave a great review! I’m happy we could get on top of your drainage issues and get the property back up and running again. If you have any future plumbing needs please feel free to reach out again. Thanks, Mitch

Monica WildeCanberra
Fixit Right turned up on time. I booked via their telephone contact and soon after received all the service details by email. Two other local plumbers were contacted by email query and mobile voice messages but no reply provided. Mitch and Dillon arrived and worked out a quote on the scope of work. This is very efficient and provides the costs before work. Part of the drain solution included contacting ACTEW who were on-site in 30 minutes. That was appreciated by all. Mitch and Dillon also had to manually move about a cubic metre of soil to access the buried storm water and drainage pipes which had been fractured by tree roots. A big day's work (0830 - 5pm). I was kept informed of all the steps and options. Very impressive service. Would hire again.

Reply from Fix-It Right

Hi Derek, thanks for the amazing feedback! I’m glad we could diagnose and fix your drainage issue all in the same day. If you have any future plumbing needs we would love to hear from you again. Thanks, Mitch.

Derek KovacsCanberra
Mitch was amazing, full investigation of the sewer and drainage, found a root clogged pipe and fixed it. Great service.

Reply from Mitch

Hi Matthew, thanks for taking the time to leave a great review! I’m happy we could assist with getting to the bottom of your drainage issues. I appreciate your wonderful hospitality and would be glad to help out again with any future plumbing needs you may have. Thanks again, Mitch

Matthew WilliamsCanberra
Jack came out and was great with his communication. He showed me the blockage and explained what was needed to do the repair. He provide a detail quote prior to me approving the job. He was able to complete the job successfully and provided updates along the way. I highly recommend him and am very pleased with his service.

Reply from Fix-It Right

Hi Stuart, thank you for your fantastic feedback and thank you for taking time out of your day to leave a review it was a pleasure to be able to solve your plumbing problems with a solution you were happy with. Jack S

stuart bGeelong
Brady was very punctual and a polite gentleman. Explains things well and gets agreement before commencing the job. My storm water blockage required further work to what was agreed on the day and I have decided to postpone the extra work for personal reasons. Actually Brady did more than what I had expected for the call and charge. I will definitely use him again for sure.

Reply from Brady

Hey Michael, thank you so much for leaving this amazing feedback! I’m glad that you’re happy with my service, and the advice that I gave to put you in the right direction. If there are any other problems please don’t hesitate to give us a call we’re here to help. Thanks again for choosing Fix It Right Plumbing Brady

Michael ChongGeelong
Found drains were blocked.in the house after moving in. Google searched plumbers who could fix the blocked drains. A lot of results came out. As I was not sure which one to choose, I narrowed it down to a couple. The first one called me but no guarantee they would come today and wanted to schedule it on Monday. Then a lady from Fix-it Right Plumbing called me. After knowing the problem, she arranged for a plumber and provided an update prior to plumber’s arrival. Jarryd promptly arrived on time, quickly assessed the problem, provided an upfront cost which I approved, and removed the blockage. He knew exactly what was to be achieved to solve the cause of the problem. He checked/ensured all bathroom sinks, & toilets are working properly before he left.

Reply from Jarryd

Hey Jerry! Thank you so much for the kind words and detailed review! It was great to meet you, and I’m really glad we were able to sort out the blocked drains quickly and get everything running smoothly again — especially after just moving back in. It was also great chatting about your return home after working overseas, and I hope settling back in goes smoothly from here. We always aim to provide fast, reliable service with clear communication and upfront pricing, so I’m really pleased that’s what you experienced from start to finish. If you ever need anything in future, we’re only a call away. All the best, Jarryd Fix It Right Plumbing

jer RyGeelong
Had Jarryd out to fix a toilet blockage, super prompt and very professional and honest, will definitely get him again in the future!

Reply from Jarryd

Hey Emily Thanks again for choosing FIX-IT RIGHT PLUMBING. Thank you for finding the time to write such a great review. It was a pleasure to get your drain all sorted at your lovely home in Armstrong Creek If there is anything else in the future please reach out to us and we be able to help. Thanks Jarryd

Emily BarnesGeelong
Brady was super helpful, efficient and thorough. Had a blocked drain and he took the time to explain everything and sorted it out. Would definitely call Brady again for future jobs and highly recommend.

Reply from Brady

Hey Sam, thank you so much for leaving this amazing feedback! I’m glad that you’re happy with my service, and the advice that I gave to put you in the right direction. If there are any other problems please don’t hesitate to give us a call we’re here to help. Thanks again for choosing Fix It Right Plumbing Brady

Sam S.I.Geelong
When my sink blocked up, my sister recommended them to me after they did a great job at her house. Fixed my sink and identified a couple other issues, too. Great friendly service, would heartily recommend.

Reply from Jarryd

Hey Aaron Thanks again for choosing FIX-IT RIGHT PLUMBING. Thank you for finding the time to write such a great review. It was a pleasure to unblock your troublesome drain at your lovely home in Hamlyn Heights If there is anything else in the future please reach out to us and we be able to help. Thanks Jarryd

Aaron BirchGeelong
Brady came out to look at our faulty hot water system and a blocked sewage pipe. He was super friendly, gave us all the options and great advice. Would recommend!

Reply from Brady

Hey Julia, thank you so much for leaving this amazing feedback! I’m glad that you’re happy with my service. If there are any other problems please don’t hesitate to give us a call, we’re here to help. Thanks again for choosing Fix-It Right Plumbing. Cheers. Brady

Julia TarnayGeelong
Brady did a brilliant job with the diagnosis and repair of a difficult blocked and broken sewer outfall line that had been damaged during a tree removal and an extensive root system . Also replaced two faulty cisterns while he was here - great job!

Reply from Brady

Hey Alan, thank you so much for leaving this amazing feedback! I’m glad that you’re happy with my service, and the advice that I gave to put you in the right direction. It certainly was a difficult blockage but we got there in the end and I’m glad everything is now all sorted! If there are any other problems please don’t hesitate to give us a call we’re here to help. Thanks again for choosing Fix It Right Plumbing Brady

Alan BarleeGeelong
Brady came to fix a blocked drain, the job was done in an hour, would recommend his service

Reply from Brady

Hey Morgan, thank you so much for leaving this amazing feedback! I’m glad that you’re happy with my service, and the advice I gave to you. Good luck with the new house! If there are any other problems please don’t hesitate to give us a call we’re here to help. Thanks again for choosing Fix It Right Plumbing Brady

morgan le guludecGeelong
Great friendly service on my blocked kitchen drain on a very hot 42 degree day Thankyou loved the advice on my future home upgrades .

Reply from Jarryd

Hi Jacinta. Thanks again for choosing FIX-IT RIGHT PLUMBING. Thank you for finding the time to write such a great review. It was a pleasure to get your drain cleared at your lovely home in Corio. I’m glad you don’t have to worry about not being able to use your kitchen sink anymore. If there is anything else in the future please reach out to us and we'd be happy to help. Thanks, Jarryd.

Jacinta CoxGeelong
Jarryd provided excellent service. He cleared the block drain quickly and left everything clean.

Reply from Jarryd

Hi Linh Thank you for finding the time to write such a great review. It was a pleasure to help you out in Seabrook and take care of your parents shower. I’m very glad to hear you are happy with our service. If there is anything else in the future please reach out to us and we be able to help. Thanks Jarryd

Linh PhanGeelong
I had Jack S from Fix It Right Plumbing come out to fix a stormwater drainage problem where a large tree root had impacted the curb outlet. What seemed like a reasably straight forward job became more complicated as more problems were found. He did an excellent job, kept me updated with the progress and the issues he found along the way. I thought I was going to have to clean up the rubble from the tree roots and broken pipes but no, Jack took all that away and left the area spotless. Extremely happy with the work done and can't recomend these guys highly enough.

Reply from Fix-It Right

Hi Alan, thank you for your fantastic feedback and thank you for taking time out of your day to leave a review it was a pleasure to be able to solve your plumbing problems with a solution you were happy with. Jack S

Alan XrGeelong
Jack from fix it right plumbing was awesome. He analysed our pipe blockage and cleared it promptly and offered solutions to avoid further issues. He was polite and kept me informed about the progress. I highly recommend Jack and Fix it Right Plumbing. Thanks again for such great service.

Reply from Fix-It Right

Thanks so much for the great review! It was a pleasure helping you out. I’m glad we could get the blockage sorted quickly and give you some long-term solutions as well. Really appreciate the kind words and recommendation — don’t hesitate to reach out if you ever need anything in the future

JOANNE KELLETTMelbourne
Thanks for fixing the blockage. Jack was very helpful finding the problem and gave good advice. Update: We had Jack (a different Jack) come to quote and do the repair work as a permanent fix to the blocking problems. He was polite and really helped us understand the work that needed to be done. We are happy with the outcome. Thanks

Reply from Jack

Hi thank you for your fantastic feedback and thank you for taking time out of your day to leave a review it was a pleasure to be able to solve your plumbing problems with a solution you were happy with. Jack S

MC squaredMelbourne
Thane came to our property today to investigate the drain blockage issue. He was very patient and thorough and came up wtih different options for us to choose to fix the problem. Highly recommended!

Reply from Thane

Hey James, thank you for the kind words. I do always pride myself on being thorough and glad we were able to pick up on a few extra issues to save some heartache in the future. Thane

Qimeng FANGMelbourne
Tristan came out to fix a difficult blockage in my toilet. Once he completed the job, he checked the plumbing through the rest of my apartment and listened to other concerns I had. He stayed and completed several other jobs for me. He was very thorough and kept me updated of any extra costs through the whole process.

Reply from Fix-It Right

Hey Sarah, thank you for this glowing review. This was such a unique job and I was glad everything worked out perfectly. Hopefully you won't need us again for awhile but we are here if you do. Thanks again, Tristan

Sarah StanderwickMelbourne
Jack was very helpful and explained his actions prior to work. Blockage was fixed.

Reply from Jack

Hi Rob thank you for your fantastic feedback and thank you for taking time out of your day to leave a review it was a pleasure to be able to solve your plumbing problems with a solution you were happy with. Jack S

Rob EllisMelbourne
Today Conrad from Fix It Right plumbing attended my property to unblock a sewer pipe. Throughout the process, Conrad was very courteous, professional and took the time to explain everything carefully and clearly. The work he undertook turned out to be very challenging - there were unexpected issues in the blocked pipe - however fortuitously he was able to get the pipe completely cleared and it worked out fine in the end. I was very happy with the outcome and look forward to working with Conrad and Fix It Right Plumbing in the future. Thank you!

Reply from Fix-It Right

Thank you very much for the lovely review Greg! I’m very pleased to hear you are happy with the outcome and the service provided. Thanks for choosing Fix-It Right Plumbing!

Gregory ChompffMelbourne
Had Thane come to our place to fix a blocked toilet. Service was fantastic, he explained the steps and costs upfront and also did a check on all our taps. Managed to find a couple of other things that needed fixing, and then helped us to prioritise what we could afford to focus on. John was completed same day. Fantastic!

Reply from Thane

Hey Tyler, thank you for the amazing feedback. It was an absolute pleasure assisting you guys at your wonderful home. Please reach out again should you ever need. P.S: the drone was pretty cool. Thane

Tyler DelacretazMelbourne
Thank the lord for Thane. Booked in for a simple fix for a leaking shower head and blocked drain but it turned out to be a much bigger, more urgent issue than I’d realised. After a day of hard work he fixed me up at a fair price with solid workmanship. Hopefully I won’t require his services again in the near future, but would be happy to book him again if need be.

Reply from Thane

Hi Angus, Thanks so much for the kind words! I’m really glad I could get everything sorted for you. Sometimes these “simple fixes” have a few surprises behind the scenes, but thank you for your patience while I got it all taken care of. Hopefully everything runs smoothly from here on out, but if you ever need a hand again, I’ll be more than happy to help! Thane

Angus BeveridgeMelbourne
Lockie was super helpful, did a proper job of identifying the issue with my blocked drain and was super upfront and transparent.

Reply from Lachie

Hey, thanks so much for the review! I’m really glad I could help and that we worked through the process together to figure out what was going on. It was a tricky one, but we got there in the end! If you have any more issues, don’t hesitate to give us a call. Thanks, Lachie

Ninjamojo1993Melbourne
Thane did fantastic job cleaning our sewage drain. Inspected thoroughly, discussed various options, listed out the price in detail… I would definitely recommend Thane for any one who wants to assess and fix their clogged drains …

Reply from Thane

Hey Jagadeesh, thank you so much for the amazing review. I really do appreciate it. Good luck with your trip to India! As discussed please don’t hesitate to contact me should you ever need. Thane

jagadeesh javaliMelbourne
It was a pleasure to deal with Fix it Right Plumbing Geelong. Brady was on time, efficient and very helpful. He thoroughly investigated the issue with our drain and provided an excellent explanation of the problem and the various options available to fix it. He provided detailed quotes and explained the costs associated with the work. We will not hesitate to contact Fix it Right Plumbing Geelong in the future, and would recommend them for your plumbing needs!

Reply from Brady

Hey Katherine, thank you so much for leaving this amazing feedback! For myself and the team I’m glad that you’re happy with my service, and the advice that I gave to put you in the right direction. If there are any other problems please don’t hesitate to give us a call we’re here to help. Thanks again for choosing Fix It Right Plumbing Brady

Katherine LesterGeelong
I had been having ongoing issues with a kitchen sink blockage which Thane managed to fix promptly and without fuss. Excellent communication skills and a willingness to make totally sure I was happy and there were no further issues he could help with.

Reply from Thane

Hey Belinda, thank you for leaving a review. I’m very pleased to hear you were happy with the outcome. I hope your kitchen sink stays free flowing for a long time to come Thane

Belinda DavisMelbourne
Excellent customer service, knowledge, work ethic. 10/10 for all jobs done at my house by Ryan in just over 2 days inside and outside. He discussed and informed me of all expenses and issues as they were diagnosed. Absolute thorough inspection of taps, toilets, sinks and piping discovering a blockage in my sewer line which he manually dug up my yard, replaced pipes and clean up. Highly recommend Ryan for any work that you need done. 🌟

Reply from Fix-It Right

Hey Kerry, Thank you for taking the time to write a positive review. It was a pleasure to be able to replace a section of your drain and repair some of your other plumbing issue for you in your wonderful home in Corio. I’m glad to hear you are happy with the quality of my workmanship and finished result. Thanks again for choosing Fix-it Right Plumbing, Ryan

Kerry BartlettGeelong
Sensational service. Excellent communications, fast service, thoroughly professional team and the best technology. Had a blockage under the house. Did not need to pull up the floor as a sleeve was inserted and all fixed in a morning. Plus the job has a 25 yr guarantee. Money well spent and peace of mind restored.

Reply from Jarryd

Hey Rob Thanks again for choosing FIX-IT RIGHT PLUMBING. Thank you for finding the time to write such a great review. We are really glad we could take care of your drainage issue and reline your sewer for you. If there is anything else in the future please reach out to us and we be able to help. Thanks Jarryd

Rob RodgersGeelong
My first time using Fix It Right Plumbing Geelong and it was a great experience. After making the call, Ryan arrived shortly afterwards. He was very professional and thorough in dealing with and solving a blocked sewer drain problem. Everything went smoothly and I would highly recommend this company. Many thanks Ryan!! :)

Reply from Fix-It Right

Hey Catherine, Thank you for taking the time to write a positive review. It was a pleasure to be able to unblock your sewer drain for you in your wonderful home in Whittington. I’m glad to hear you are happy with the quality of my workmanship and finished result. Thanks again for choosing Fix-it Right Plumbing, Ryan

Catherine DoolanGeelong
Received Awesome service by Jarrod .He was very Professional and friendly, he explained what needs to be done with our blocked toilet. He also explained further concerns that may occur . No mess left behind and we would highly recommend Fix it right plumbing . Keep up the great service .

Reply from Jarryd

Hi Vivienne, Thank you for finding the time to write such a great review. It was a pleasure to help you out in Armstrong Creek and get your blocked drain sorted for you. I’m very glad to hear you are happy with our service. If there is anything else in the future please reach out to us and we be able to help. Thanks, Jarryd Fix-It Right Plumbing

Vivienne BillowsGeelong
Ryan was awesome! Came over and fixed our blocked toilet, he was very professional, calm and knowledgeable. I would definitely have Ryan over again for any plumbing issues at my home. Thanks Ryan!

Reply from Fix-It Right

Hey Brendon, Thank you for taking the time to write a positive review. It was a pleasure to be able to unblock your toilet for you in your wonderful home in Point Cook. I’m glad to hear you are happy with the quality of my workmanship and finished result. Thanks again for choosing Fix-it Right Plumbing, Ryan

brendon maokhamphiouGeelong
Jarryd came to assist us with our blocked sewer. A previous plumber attempted to fix the issue with no success. Jarryd, explained our options, was very helpful and upfront about outcomes and price. Thankfully, he was able to reach a solution, unblocking our drains so we could use water again at home. Was very please with his services, would call again.

Reply from Jarryd

Hey Tom, Thanks again for choosing FIX-IT RIGHT PLUMBING. Thank you for finding the time to write such a great review. It was a pleasure to help you out with a tricky blocked drain at your lovely new home in Belmont. If there is anything else in the future please reach out to us and we be able to help. Thanks, Jarryd

Thomas WoodsGeelong
We knew we had pretty severe pipe problems, but a blocked toilet is why we got in touch with Fix It Right plumbing. Jarryd came and unblocked the toilet and we finally got at least some of the pipes relined. Jarryd explained everything to me the whole time, there were no hidden surprises. Absolutely excellent service.

Reply from Jarryd

Hey Tory Thanks again for choosing FIX-IT RIGHT PLUMBING. Thank you for finding the time to write such a great review. It was our pleasure to get your blocked drain firstly cleared but then also to reline a critical section keeping you trouble free for 25 years! If there is anything else in the future please reach out to us and we be able to help. Thanks Jarryd

Tory SorensenGeelong
I would highly recommend using Fix It Right Plumbing. Jarryd arrived on time and explained the costs up front before doing any work. He stepped through the entire process of unblocking my drain and provided me with options. Jarryd was very professional and at the end of the job he provided me with some options for a long term solution to consider. Thank you Jarryd!

Reply from Jarryd

Hi Fiona, Thank you for finding the time to write such a great review. It was a pleasure to help you out in Geelong West and get your drain unlocked for you. I’m very glad to hear you are happy with our service. If there is anything else in the future please reach out to us and we be able to help. Thanks, Jarryd Fix-It Right Plumbing

Fiona McMackinGeelong
We had a sewer blockage caused by the broken and dropped pipe closed to the sewer main end. Thane was able to quickly detect the defective location and clearly explain the cause and repair option to me! Love his professionalism and job well done!

Reply from Thane

Hey Desmond, thank you so much for the awesome review. I’m very glad I was able to assist you with your blocked sewer Feel free to reach out again should you have any further concerns Thane

Destiny YarnMelbourne
Great service as usual. Thanks to Jack and his colleague for taking the time to listen to my issues/circumstances and come up a number of options for me to consider. I really appreciate Jacks considered approach in dealing with people. Great job by Jack yesterday clearing a blockage in the sewer pipes. Once again very happy with the professionalism shown and the clear messaging around the options available. Fourth time using Fix it Right plumbing and satisfied on each occasion. Corey and Ethan did a great job at installing my new hot water service. Very impressed with their professionalism, pleasant demeanour and great work ethic. A very neat job. I was also impressed with the communication from the office.

Reply from Jack

G’day Anne thanks so much for the lovely review . You are one of my favourite customers. You’re very welcoming, happy and just great to chat to. Hopefully from now you don’t have to see us anymore because all your plumbing problems are solved but reach out for any needs. Be safe and enjoy the morning walks Jack

Anne ThompsonMelbourne
Rang this morning for a toilet blockage at around 11am. Jack dropped in within about 3 hours, then completely fixed 2 hours later. Quick, friendly efficient service. Highly recommend. Thanks Jack….(and his son?) Thanks again guys. Mark Waters

Reply from Fix-It Right

Hey Mark, thanks for the review. It was a pleasure getting you out of the dog house after dropping something into the toilet. Now I thought I was doing okay until your son thought my colleague was my son :-) I might have a mid life crisis after your son thinking I was old lol Thanks again, Jack Fix-It Right Plumbing

Mark WatersMelbourne
Thane did a terrific job clearing the blockage, locating the cause and fixing it so it wont happen again. He kept me informed all the way through the process. Cheers guys one really happy customer here!

Reply from Thane

Hey Chris, thank you for leaving such a great review. Very pleased to hear you were happy with my services. I’m glad we were able to get your sewer relined so you don’t have any further blockages in the future. P.s the fresh apples from your tree were a good treat! Thanks again, Thane Fix-It Right Plumbing

Chris “Toohee” TeudtMelbourne
Professional and reliable service. Jack and Ben did a great job blasting clear a sewer blockage and also a leak detection in the bathroom. Highly recommend them for any plumbing issues.

Reply from Jack

Hey Lawrence love the review thank you . It was my pleasure clearing the sewer. Hope to hear from you soon to get the sewer fixed after the builder is playing hard ball to come out and fix it himself. I feel for your situation but we are here if you need us. Jack

Lawrence TangMelbourne
Tristan fixed a blockage in my stormwater drain. He explained the process clearly before work was done, provided a quote for each stage of the work. I watched him replaced a section of the pipe; work was done to a high standard.

Reply from Fix-It Right

Hi Thaddeus! Thanks for your review, that was a tricky job but we got there in the end. Tree roots stuck in a drain is always a difficult job to get sorted but we had some luck on our side and once the drain was clear it seemed to be smooth sailing. Take care, Tristan Fix-It Right Plumbing

Thaddaeus KMelbourne
Ben was great- very thorough - he kept going till he solved the blockage

Reply from Ben

Thanks for the great feedback Julia, it was a tricky one but happy I could get it sorted for you in the end! Thanks, Ben

Julia KilkennyMelbourne
Corey did an excellent job in fixing the blocked drains and installing a new kitchen tap. Friendly and professional. Very happy with the service. Update for the service in May 2024: Josh replaced the frost valve and installed a new water supply regulator. Friendly advice and professional service once again. Thank you Josh.

Reply from Fix-It Right

Gday Sarat, thank you for taking the time to write us nice a nice review. Not a problem getting that solar hot water system back up and running! Any future concerns, please don’t hesitate to call us back Thanks again Josh, Fix-It Right Plumbing

S SMelbourne
Jack A, did a thorough inspection and detailed quote with multiple options when we have a blocked sewage. He took care in quoting and explaining to me the options, pros and cons and also showed me the problems with the camera. They did our pipe relining and also are gonna come back an inspect it further down the track. Really great job and he also god South East Water to come out and fix tree roots that was on their property and not mine, which was a real plus too. Totally recommend these guys.

Reply from Jack

Huge thank you Chris for the excellent review. It was a pleasure relining your sewer to stop roots from growing in. Thanks for trusting in the fix it right team to get the job done right. Jack

Chris KwanMelbourne
We’ve now had 2 plumbers from Fix-It Right Plumbing; each did a great job - 4 years ago with our hot water service. This time Jack came out & fixed our blocked sewerage drain. We’d had a couple of plumbers out from other companies for this problem on previous occasions who just went for a temporary “fix” with a pressure blast. So the problem returned. Jack was able to find the source of the problem, diagnose and do a proper fix with a reline. No more problems. Clear communications all along the process. Highly recommended

Reply from Jack

Hey Susan I love the review . Glad we could be the plumbers to clear and fix your sewer that most plumbers couldn’t. We do this stuff on a regular basis :) Jack

Susan TagiMelbourne
Excellent service and professionalism with the job being done. Josh kept me informed during the whole process of clearing a blocked stormwater pipe. The quick turnaround for something that could have cause us a lot of grief was amazing. Would recommend for any work required.

Reply from Fix-It Right

Gday Ed! Wow! Your words truly are appreciated! I know you were stuffed around with another previous plumber and I’m so glad we were able to turn that around and have your drain sorted in time for the winter months! Any future works required don’t hesitate to call us back in! Thanks heaps again Josh, Fix-It Right Plumbing

Ed SheafMelbourne
We had an issue with a blocked sewer. Had used this company earlier this year for another issue and was very pleased with the service. Thane was our technician this time and I could not be happier with his service. He explained and showed me the problems and provided a few solutions. Thane went out of his way to ensure our work was completed before the holiday period, which was a huge relief to me. Thank you team! We really appreciated the help.

Reply from Thane

Hey Kirsten, Thank you so much for the awesome feedback. I really enjoyed helping you guys out with your blocked sewer there in Sunbury. Merry Christmas and all the best for the new year! Cheers, Thane Fix-It Right Plumbing

Kirsten KingMelbourne
This company are absolutely fantastic. Definitely worth 5 stars. Josh kept up informed with our blocked drain & even sent photos. Difficult job but fixed in a day. Can’t recommend them highly enough, thanks so much!

Reply from Fix-It Right

Hey there Kirsty! Thank you so much for your kind words it’s muchly appreciated! We truly try and keep our customers informed the entire process of drain clearing/repairing Any concerns in the future please don’t hesitate to call us back Thanks heaps Josh, Fix-It right Plumbing

Kirsty NeilMelbourne
Jack came down to do a (I’m sure very common) blocked shower fix. Very good service. Got the job done in great time, went above and beyond and checked for related issues with different pipes. Would certainly recommend Jack and fix-it right.

Reply from Jack

Hey Jacob, Thanks for the fantastic review. I’m glad you are satisfied with our service at getting the job done right first time at your house in Seaford. If you ever need us again don't hesitate to give us a call. Cheers, Jack Fix-It Right Plumbing

Jacob OverallMelbourne
Highly recommend Jack from Fix It Right plumbing - we had a blocked sink in the kitchen and he did a very thorough inspection and run through of tap in the house, unblocked the drain, answered all our questions and provided recommendations to prevent further plumbing issues.

Reply from Jack

Hey Valerie, Thank you so much for the 5 star review! It was a pleasure getting your blocked drain cleared of any grease at your place in Patterson Lakes. If you have any more questions don’t hesitate to call. Thanks again, Jack Fix-It Right Plumbing

Valerie LeeMelbourne
Thane came out solved our blocked pipes issue quickly and professionally. Really clean work. Highly recommend.

Reply from Thane

Hey Edwin, Thank you for taking the time to leave such a great review. I’m glad we could get your drain up and running. Please reach out in the future if ever you’re in need of assistance Thanks, Thane Fix-It Right Plumbing

Edwin HaydenMelbourne
Jarryd was fantastic, very professional and knowledgeable. Identified and fixed the problem with the blocked toilet. Only good things to say!

Reply from Jarryd

Hi Kyle Thank you for finding the time to write such a great review. It was a pleasure to help you out and get your toilet unblocked. I’m very glad to hear you are happy with our service. If there is anything else in the future please reach out to us and we be able to help. Thanks Jarryd

Kyle BakerMelbourne
Josh and Ben came out to unblock our bathroom drain. They were on time and communicated well before arriving. We will definitely use them again. Professional, friendly and honest service. Thanks Josh and Ben!

Reply from Fix-It Right

Hey there Jacqueline! Thank you so much for taking the time to write us a review, it truly does mean a lot. We as an entire team pride ourselves on putting our customers first which enables us to provide the best service for yourself Don’t hesitate to call us back if you need Thanks again Josh, Fix-It Right Plumbing

jacqueline costiganMelbourne
Awesome work Fix It Right Plumbing, Mick Josh #1 managed to unblock the unblockable, was polite and professional and did the job he was intended to do. Thank you younger Josh #2 who came and did a great job on our sewer pipe with no dramas, was polite and curtious. Highly recomended for all your plumbing needs. Thanks guys, really appreciate for helping us out in a timely manner.

Reply from Fix-It Right

Hey Mick, thanks for the great review! I'm glad with a bit teamwork we were able to get all the issues fixed up and get your drain back up and running again. You should be all sorted now but if you ever need a [lumber in the future, give us a call. Cheers, Josh Fix-It Right Plumbing

Mick NoukarisMelbourne
Jack provided us with a rapid, quality and detailed service to unblock our sewage pipe. He also spent significant time finding a solution to a long on going sewidge problem we are dealing with. Will highly recommend to friends and neighbours.

Reply from Jack

Hey Graham thanks for the review. A tricky situation with the blocked drain being on the common drain . Hope Body Corp will allow us to fix the drain so there are no more issues. Talk soon . Jack

Graham PopeMelbourne
Easy to communicate with, great service, cleaned my shower drain pipes as requested. 10/10.

Reply from Jack

G’day lorcan, Thank you for the great review! It was great to quickly clear your blocked shower drain there in Windsor. If you ever need us again in the future please don't heistate to call. Good luck telling the misso it was her hair! Thanks again, Jack Fix-It Right Plumbing

Lorcan HigginsMelbourne
I had Fix It Right to unblock my sewer pipe back in August. Josh arrived on time and did an excellent job. I got the sewer pipe unblocked, cleaned, and some small tree roots removed. Josh explained every step clearly and also the cost incurred, and only proceeded after I agreed. Josh was polite and very professional. However, to be honest, when I called, the staff answering my call refused to give a generic quote before hand, and the price turned out to be not cheap and built up quickly to almost doubled what I thought. The service was excellent though and If you don't care the price, I definitely recommend them.

Reply from Fix-It Right

Hi Tony, Thank you for the review. I'm glad we were able to help you out and get that drain back up and running for you. If you ever need us again in the future please don't hesitate to contact us! Thanks again, Josh Fix-It Right Plumbing

Yanchun WangMelbourne
We had quite a bad blockage in our upstairs toilet that was difficult to get to due to the layout of our townhouse. Ben successfully fixed the problem and was courteous enough to explain the issue and what steps he was taking to fix it. Arranging a plumber to come was quick and easy and Ben arrived on time. Very grateful and would recommend.

Reply from Fix-It Right

Thanks Sarah for the great review! I'm very happy to that we were able to fix the blockage there in Taylor for you guys. If you need a hand with anything else please don't hesitate to contact us! Cheers, Ben Fix-It Right Plumbing

sarah boggCanberra
Couldn’t recommend them more. Ben came to fix a blocked sewer pipe that we needed fixed urgently. Was extremely professional and explained all processes and fixes he was doing. The service was appropriately priced for a same day call out and still beat the majority of available plumbers. If you need emergency fixes these are the group to use.

Reply from Fix-It Right

Thanks for the great review Jack! I'm happy we impressed you with the service and that we could get that blocked sewer sorted for you there in Ngunnawal. If you needs again please don't hesitate to call. Thanks again, Ben Fix-It Right Plumbing

Jack HCanberra
We highly recomend Fix It Right Plumbing. We recently had very heavy rain and the drain in our internal courtyard didnt seem to cope with the amount of rain nor did the storm water drains in the street. Rain water from both directions met in our garage. We didnt know if we had a blockage in our storm water pipes on our property or not. Jarryd came out promptly. Explained the process. Was up front with the possible costs which were reasonable . He was extremely patient with all my questions. He also mapped out where our storm water pipes are located and drew them on our house plan. He found a blockage towards the back of our property and cleared it. Jarryd was very professional, conscientious and very patient. Thank -you Jarryd for a great job much appreciated. ..

Reply from Jarryd

Hi Trudie, Thank you for finding the time to write such a great review. It was a pleasure to help you out in Corio, and get your stormwater issue sorted and answer all your questions. I’m very glad to hear you are happy with our service. If there is anything else in the future please reach out to us and we be able to help. Thanks, Jarryd Fix-It Right Plumbing

Trudie CampbellGeelong
I just wanted to express my gratitude towards Jarryd from fix it right plumbing geelong for coming out of his way early this morning in this terrible storm to visit my concern for an suspected drain blockage which I thought I had. He was honest and transparent with me the whole time with no call out fees or no pressure to go ahead with the diagnosis. He even walked through my house to check if everything else was draining effectively. Thank you again jarryd.

Reply from Jarryd

Hi Kasey, Thank you for finding the time to write such a great review. It was a pleasure to help you out in Mount Duneed. If there is anything else in the future please reach out to us and we be able to help. Thanks Jarryd Fix-It Right Plumbing

kasey fiesleyGeelong
Jarryd took the time to explain everything in detail before moving forward with the work. He even checked in the next day to make sure the issue was resolved as it turns out it was a Barwon Water main drain blockage.

Reply from Jarryd

Hi Alexandria, Thank you for finding the time to write such a great review. It was a pleasure to help you out in Mount Duneed. I’m very glad to hear you are happy with our service. If there is anything else in the future please reach out to us and we be able to help. Thanks, Jarryd Fix-It Right Plumbing

Alexandria PhillipsGeelong
We had Jarryd come out to our property to fix a blocked drain. He came within the time specified, diagnosed the issue, provided us with a clear quote and fixed the issue on the day. He also went above and beyond and checked our plumbing within the house and fixed a loose tap free of charge as we had just moved into the house. Would highly recommend his services.

Reply from Jarryd

Hi Phillip, Thank you for such a great review. It was a pleasure to help you out in Herne Hill and get your sewer unblocked. I’m very glad to hear you are happy with our service. If there is anything else in the future please reach out to us and we be able to help. Thanks, Jarryd Fix-It Right Plumbing

Phil PundijGeelong
Jarred was very professional and told me my options for a blocked drain. He discovered the sewer was backed up and rang Barwon Water straight away to get them to come out and unblock it. Many plumbers would not have acted so throughly as Jarred. Thanks Fix it Right Plumbing I’ll definitely use you again!

Reply from Jarryd

Hi Fran, Thank you for finding the time to write such a great review. It was a pleasure to help you out in Jan Juc, and help get your sewer sorted. I’m very glad to hear you are happy with our service. If there is anything else in the future please reach out to us and we be able to help. Thanks, Jarryd Fix-It Right Plumbing

Fran GriffithsGeelong
Great service rendered from the first phone call. Jack arrived and was thorough in resolving my pipe blockage issue. He was also clear with the quote and even assisted me with a quick non-plumbing issue he had no need to help with. Will be using their service again.

Reply from Jack

Hey Nathan, Thanks for the 5 star review. I’m glad we could resolve your sewer blockage in Moorabbin If you need anything else we are only a phone call away! Thanks again, Jack Fix-It Right Plumbing

Nathan BerryMelbourne
I recently had a drain blockage issue in my home, and I contacted Fix It Right Plumbing for assistance. Nathan promptly arrived at my home and identified the source of the blockage. He then proceeded to clear the blockage efficiently and effectively, leaving my drain running smoothly once again. I was impressed with Nathan's professionalism and expertise, and I appreciated his friendly and courteous manner throughout the entire process. Overall, I highly recommend Nathan from Fix It Right Plumbing for any plumbing needs you may have.

Reply from Fix-It Right

Hi Roji, I’m really happy to hear that you were pleased with my work and thank you for taking the time to write a review! If you need any other plumbing work done in the future, don’t hesitate to give me a call. Thanks, Nathan Fix-It Right Plumbing

R CMelbourne
Jack was very professional and helped us with a toilet blockage issue, as well as replacing some tapware. So far so good seems to be working well again. Happy with the new shower head. Professional, good advice given, great service. Thanks for your help!

Reply from Jack

G’day Kimson, Thanks for the 5 star review. I Have a lot of faith that you have no more issues with your drains at your home in Mount Waverley now that Fix-It Right Plumbing has been. If you ever need us out for anything else don't hesitate to call! Cheers, Jack Fix-It Right Plumbing

Kimson VuMelbourne
Corey came around and sorted out my blocked drains. It was a complex job and after he had tracked down and fixed the blockage he also helped me deal with SE Water to organise some pipe re-lining. Highly recommended.

Reply from Fix-It Right

Thank you for the great feedback Jon! It was a very interesting job to say the least but I’m glad we got there in the end. I’m glad to hear you were happy with my service and I appreciate you taking the time to leave a great review. Please feel free to get in contact if you require anything further. Many thanks, Corey Fix-It Right Plumbing

Jon PrattMelbourne
I had a toilet blockage. Nathan fixed it in no time in a very reasonable price. Happy to refer his service to anyone seeking blockage solution

Reply from Fix-It Right

Hi Sankalpa, I’m really happy to hear that you were pleased with my work and thank you for taking the time to write a review! If you need any other plumbing work done in the future, don’t hesitate to give me a call. Thanks, Nathan Fix-It Right Plumbing

Sankalpa PokhrelMelbourne
A big thank you to Ash who came out today to fix my blocked drain. He contacted me to advise when he would arrive, which I appreciated. Ash quickly located the source of the problem and clearly detailed how he could resolve the issue and gave me a number of options, all with clear and upfront pricing. Ash was polite, friendly and definitely knew what he was talking about. He was also not fazed when approached by a random neighbour who had a problem. Thank Ash! I have used Fix it Right a number of times in the past year and have been really happy with their quality customer service and ability to come when you need them. Thanks for being so reliable and friendly.

Reply from Fix-It Right

Thank you so much for the review Georgie! Lovely to see your property’s plumbing is all up to date and looking good!! If you need any help in the future please don't hesitate to give us a call! Have a good Christmas! Kind regards, Ash Fix-It Right Plumbing

Georgie HarlandMelbourne
Booked the service the night before going to sleep, got a called next day at 9am saying someone is on the way. My toilet was blocked and Kyle was able to determine the cause and eventually fixed the problem by removing the pipes / toilet and unclog it. He was also able to assess other part of the house where he then recommend to either fix it now or later on without pushing the service. Overall, got the job done within an hour and the service was great.

Reply from Fix-It Right

Hey Ayden, thank you for taking the time to leave such an amazing review, I really appreciate it. I'm happy I was able to fix your blocked toilet. If you have any other issues or decide to go ahead with any of the other things we discussed, give us a call. Thanks again, Kyle Fix-It Right Plumbing.

Ayden TeohMelbourne
I had a blocked toilet that was quickly resolved on the day by Fix It Right Plumbing. Josh was friendly and professional and he gave me clear recommendations. I have used their service before; great communication and no hidden fees, really appreciate the genuine service.

Reply from Fix-It Right

Hey Hope, thanks so much for the great review. I'm really happy I could help you guys out and hope everyone is well. Make sure to give us a call if you ever need anything in the future and I’ll be straight out. Cheers, Michael Fix-It Right Plumbing

hope caiMelbourne
We would like to give a big thanks to Josh for helping us with the block drains in both properties last Thursday and Friday. He did an Excellent job in unblocking our drain and even called Yarra Valley Water to come and make sure the blocked drain was totally fixed on Council's Part. Overall, we are very happy with the result and would definitely recommend Fix It Right Plumbing Melbourne to our family and friend.

Reply from Fix-It Right

Hey there Paul! Thanks so much for putting in some time to write us a nice review! Glad we were able to assist you with your plumbing problems! Any future concerns please don’t hesitate to ring us back! Thanks heaps again, Josh Fix-It Right Plumbing

Paul LeiMelbourne
Had issues with our toilet being blocked every so often and had gotten many plumbers from other companies come through and attempt to fix but never really solved the problem just got given band-aid solutions. Often with dodgy prices. Brendan from fix it right plumbing came and help us find the problem, find a solution and ultimately fixed it. He was very transparent with his pricing from the start and informed us every step of the way. Did a great job and left the place in pristine condition once he was done with the job. I would highly recommend Brendan from fix it right plumbing if you need any plumbing works done right the first time. I definitely will be passing on his name to friends and family. Apollo

Reply from Fix-It Right

Hi Apollo, Good to hear from you that you are still happy with our process and my work it was a pleasure working for you! If you need any more help with your plumbing in the future please reach out to us. Kind regards, Brendan Fix-It Right Plumbing

Jollipet Business AccountMelbourne
We called these guys and they came out the same day and fixed two toilets (one blocked and one leaking) plus a leaking tap at our Church building. I would highly recommend their services. Ash was polite & professional and did a great job. I appreciated him giving the quote up front and helping me to get it done!

Reply from Fix-It Right

Thanks guys! Happy to be able to get you up and running again there in Carrum Downs! Any further issue we are more then happy to help. Thanks, Ash Fix-It Right Plumbing

Jennifer RawlingsMelbourne
It was very easy to contact the team and organise a plumber. Jack came to my mum's place to help with a blocked drain. He was very clear with what he was going to do and very clear on how much it would be. He also had a look through the whole plumbing system to see if there were any other issues and helped us fix it too. Again he was clear with the process and costs. He had everything with him so he made it quick and easy. Thank you Jack!

Reply from Jack

Hey Bing, Thanks for remembering to leave a great review. It was a pleasure clearing the sewer blockage and fixing a faulty toilet at your mothers house in Springvale. If you need else just give our team a call. Kind regards, Jack Fix-It Right Plumbing

BingMelbourne
I would highly recommend fix it right plumbing very professional Josh was the plumber who came to unblock a sink drain that was very blocked. Josh used a variety of equipment until he had unblocked the drain. He was friendly and professional. Very happy with the service and the price.

Reply from Fix-It Right

G'day Phil! Thanks again for your kind words, it is truly appreciated. It wasn’t the easiest one, but at least now you can Enjoy the kitchen sink. Don’t hesitate to call us back if you have any other concerns. Thanks again, Josh Fix-It Right Plumbing

Phil ApperleyMelbourne
We had a blocked storm water pipe under concrete that was over flowing into the garage from two points. Ash came out and cleared out all the water so our garage won’t flood again he also added inspection pipes in the case of these drains blocking again there is easy access to clear them. We were extrey happy with the service and recommend Ash a 100 times over as he was helpful, knowledgeable and didn’t leave until job was fixed. Thank you Ash and the team at Fix It Right Plumbing.

Reply from Fix-It Right

Hi Romina, So glad we could get those drains flowing and working the way they should for you! Thank you so much for the kind words and more then happy to help any time in the future. Thanks again Ash! Fix-It Right Plumbing

Romina CordaMelbourne
I've always thought getting a plumber would be a hassle, especially for an unexpected emergency in Melbourne. But when my home was plagued with blocked drains, Fix-It Right Plumbing was a lifesaver. The speed of their response was phenomenal, and the service, impeccable. Their plumber not only addressed the issue quickly but also ensured the work area was clean before leaving. There wasn't a moment where I had to doubt their efficiency. What an experience, hats off to them!

Reply from Fix-It Right

Hi Zane, Thank you so much for the review! We definitely pride ourselves on making it hassle free to organise a plumber. Also happy to hear that our service was up to your standards! If you do need any assistance in the future please don't heistate to contact us. Kind regards, Fix-It Right Plumbing

zane framptonMelbourne
Quality work for a reasonable price. I had a blocked storm drain and another guy came to say that it would require extensive works to fix but these guys sorted it out within an hour or two after some troubleshooting. Saved me a whole lot of potential nightmare.

Reply from Fix-It Right

Hi Steven, I'm glad we could get that blockage cleared for you there in Frankston and make it a hassle free experience for you. If you do need us in the future please don't hesitate to contact us. Cheers, Josh Fix-It Right Plumbing

Steven TanMelbourne
Great service from Nathan. He provided good plumbing knowledge and made clear the available options to fix my blocked drains. Would recommend this company, thanks again.

Reply from Fix-It Right

Hi Charlie, I’m very glad to hear that you were happy with my service and thank you for taking the time to write such a great review. Don’t hesitate to give me a call if you would like to go ahead with the further works! Thanks, Nathan Fix-It Right Plumbing

Charlie RidalMelbourne
Jarryd was very helpful and knowledgeable in dealing with my blocked storm water drain, working on it to come to a satisfactory outcome. I am very satisfied with the professional ism Jarryd displayed and would recommend Fix it Right Plumbing in the future.

Reply from Jarryd

Hey Wayne, Thank you for finding the time to write such a great review. It was a pleasure to help you out in Ocean Grove I’m very glad to hear you are happy with our service, and I could assist with your stormwater. If there is anything else in the future please reach out to us and we be able to help. Thanks, Jarryd Fix-It Right Plumbing

wayne clarkeMelbourne
Fix It Right responded quickly to my blocked toilet and had it working the same day with replacement parts fitted within 2 working days. Great and friendly service that I highly recommend.

Reply from Adam

Hey Philip, Thanks for taking the time to leave a great review. I'm glad we were able to get that blockage sorted and make sure it won't be happening again! If there's ever anything else we can do for you please give us a call, it's always a pleasure working for customers like yourself. Thanks, Josh and Adam Fix-It Right Plumbing

Philip WallaceMelbourne
Highly Recommended Fix it right plumbing. Great job at clean out my blocked drain. Top job

Reply from Fix-It Right

Thank you for your review Matthew. Absolutely flawless stormwater system you had so it was my pleasure. If you ever need assistance in the future please don't hesitate to contact us. Thanks again, Corey Fix-It Right Plumbing

Matthew RatcliffeMelbourne
Easily 5 Stars out of five! Fantastic service and a massive thank you to Mitch for unblocking our kitchen sewer drain, which couldn’t have been much fun. The whole process from start to finish was excellent and I am very impressed with his skills and knowledge, and he was very patient in answering all the questions I had. He arrived on time, explained how the problem would be dealt with, quoted a very reasonable price and upon my agreement, got started on it. I found the company through Google, and I would definitely recommend them to anyone that needs plumbing work done.

Reply from Mitch

Hi David, Thanks for taking the time to leave some great feedback! I’m happy we could get your kitchen waste back up and running there in Cheltenham. If you have any future plumbing issues we would be glad to help. Cheers, Mitch Fix-It Right Plumbing

David and Fiona AllettMelbourne
Very happy with the service provided (storm water drain cleaning and cctv inspection). Nathan was very helpful and gave honest thoughts on a number of issues as well as ensuring the job was completed thoroughly. It was clear that he takes pride in his work. Appreciate the $0 call out fee as well. Would recommend.

Reply from Fix-It Right

Hi Andrew, I’m very glad to hear that you were happy with my service and thank you for taking the time to write such a great review! If you would like to get any of the other plumbing jobs sorted in the future, give me a call and we will get it booked in! Thanks, Nathan Fix-It Right Plumbing

AndrewMelbourne
Josh came out to unblock my drain which was not very straight forward at all! He kept me informed of what was happening, made sure I I knew the price before doing anything and was so friendly! 5 star service!

Reply from Fix-It Right

Hey Clare, Thank you for the review! I'm glad I was able to get that blockage cleared for you (eventually) there in Elsternwick. It's always a pleasure to be working with great customers like yourself. If you need us again in the future please don't hesitate to contact us! Thanks again, Josh Fix-It Right Plumbing

Clare SmithMelbourne
Our drain was driving us crazy. I called up and was booked in right away, the same day. Jarryd came, checked it out, gave me a run down on costs and savings, and got on with fixing our issues. No fuss or bother. Very professional service. Neatly dressed and well presented. Spoke clearly, explanations clear and easy to understand. Was on time and considerate. Problem solved. No complaints from me. Even my dog liked him.👍☺️

Reply from Jarryd

Hi Rebecca Thank you for finding the time to write such a great review. It was a pleasure to help you out in Leopold I’m very glad to hear you are happy with our service. If there is anything else in the future please reach out to us and we be able to help. Thanks Jarryd Fix-It Right Plumbing

rebecca hayGeelong
Jarryd did a wonderful job at my house, very punctual and professional. Offered great advice and solutions. Lovely to see water flow out of the stormwater drain once more :D

Reply from Jarryd

Hi Daniel, Thank you for finding the time to write such a great review. It was a pleasure to help you out in Geelong west, and get your stormwater flowing for the first time in years! I’m very glad to hear you are happy with our service. If there is anything else in the future please reach out to us and we be able to help. Thanks Jarryd Fix-It Right Plumbing

Daniele CologniGeelong
Jack from Fix It Right Plumbing recently assisted me with some investigation of waste disposal drain issues. He was friendly, helpful and clearly explained every thing he was doing. He engendered trust and confidence in the work done and the company. I have used Fix It Right Plumbing before and have always found everyone to be so helpful and friendly. I would highly recommend this service.

Reply from Fix-It Right

Thanks for that amazing review Michelle! It was great to meet you and also meet your new house too. I know you have big plans for your new home so if we can help with anything ever, get in touch, we love helping you. Cheers, Daniel Fix-It Right Plumbing

Michelle JenkinsMelbourne
Jarryd and Ryan came out to help with a blocked sink and they were very good. Explained everything in depth and checked all other things to make sure everything was working well, not just fix the sink. Will definitely keep them again!

Reply from Jarryd

Hey Taylah Thank you for finding the time to write such a great review. It was a pleasure to help you out in Charlmont and get your booked ensuite basin running and repaired for you. I’m very glad to hear you are happy with our service. If there is anything else in the future please reach out to us and we be able to help. Thanks Jarryd & Ryan Fix-It Right Plumbing

Taylah HargreavesGeelong
Jarrod came out and unblocked our stormwater drain. Very professional and quality service. He was able to show that our pipe had been damaged before which was why tree roots were getting in.

Reply from Jarryd

Hey Glenn, Thanks again for choosing FIX-IT RIGHT PLUMBING. Thank you for finding the time to write such a great review. It was a pleasure to clear and inspect your stormwater drain at your lovely home in Norlane If there is anything else in the future please reach out to us and we be able to help. Thanks, Jarryd

Glenn McleanGeelong
Aaron was friendly, prompt, and professional in fixing a leak and blocked drain. The costs were clearly stated upfront and the service was performed to a high standard. I would recommend his services to anybody in Canberra with plumbing issues.

Reply from Fix-It Right

Hi Mathew Woolley thank you for allowing me to attend and resolve you plumbing issue it was my pleasure also thanks for taking the time to write a great 5 star review this means a lot. Kind regards Arron from fix it right plumbing.

Matthew WoolleyCanberra
The best service! Flawless experience! Highly recommend. I made an appointment via the online booking service on a Sunday, they called straight back and the plumber arrived on time on the following Monday. Jarryd problem solved the issue through a process of elimination and following a trail of small clues that only someone with skill would have picked up. He showed me the problem(a blocked down pipe) explained what he needed to do and fixed it immediately. Flawless experience.

Reply from Jarryd

Hi Alex, Thanks again for choosing FIX-IT RIGHT PLUMBING and for finding the time to write such a great review. It was a pleasure to help you out in Ocean Grove and get to the bottom of a tricky leak. I’m very glad to hear you are happy with our service. If there is anything else in the future please reach out to us and we be able to help. Thanks, Jarryd

Ash RyanGeelong
Great communication from Fix It Right Plumbing. Dave arrived promptly with courtesy call prior to indicate arrival time on day of appointment. Problem identified and blockage cleared. Unfortunately multiple properties concerned and further work needs undertaking at a neighbouring property. All details very well explained. Quality replacement tap sets installed as well. Very nice! Very pleased with the professionalism of Dave. Would definitely recommend. Thanks Dave! Will definitely use again.

Reply from Fix-It Right

Hey Shirley, thank you for the fantastic review! Super stoked you are happy with the taps and I was able to clear your blockage without too many issues. It’s a shame that we weren’t able to fix the drain 100% today but as soon as the Body Corp approve the rest of the work, we’re ready to go. Thanks again, Dave Fix-It Right Plumbing

Shirley WattsMelbourne
We had Josh come and fix some toilet blockage. He was very thorough and knew his job. He took time to explain the problem and showed us camera footage of the work done. Love your work Josh. Highly recommend this company.

Reply from Fix-It Right

Hey Ernest! Thank you so much for taking some time to write such kind words mate! I really do appreciate it. It was a pleasure to meet you and your family including the doggo. Glad I could help out. Anything of concern in the future please don't hesitate to ring us back thanks heaps again Josh, Fix-It Right Plumbing

Ernest StapletonMelbourne
I’d highly recommend Michael M for his professionalism and patience. Michael arrived on time, knew exactly what he was doing and diagnosed our drain blockage and fixed it very quickly. It was a bit tricky with us sharing a drain pipe with our neighbour and his patience and expertise was amazing. If I had any plumbing issues the first place I would call is this business and ask if Michael was available.

Reply from Fix-It Right

Hey Guys, I really appreciate the great review and glad I could help out with the blockage. Feel free to give us a call if you ever need anything done in the future. Cheers, Michael Fix-It Right Plumbing

MattMelbourne
G B Having had a recurring sewer blockage problem for many years, today, I rang I Fix-It Right Plumbing after seeing some of their reviews to see if they could fix our blocked sewer drain. Jarryd arrived an hour earlier than the scheduled, assessed the problem and told us it was for Yarra Valley Water to fix at no cost (if only previous plumbers had told us that!).   He reported the issue to Yarra Valley Water. He was very impressive, intelligent, with a pleasant manner.  Due to him we may finally be rid of the recurring problem!!

Reply from Jarryd

Hey Geoff! Thanks for taking the time to write such a great review. It's fantastic to hear that we could get your sewer issue sorted for you in Kew, and that you're happy with our service. I'm glad I could help you out. We looking forward to seeing you again in the future Thanks Jarryd.

Cycle SydMelbourne
I have no hesitation in recommending Fix it Right Plumbing. We had a blocked drains at our holiday house in Rye. The initial phone call was with a friendly and very helpful lady, (sorry forgot her name), who was able to get a same day appointment for us. Michael the plumber arrived as scheduled , and soon diagnosed the problem, and quoted us upfront for the work. Michael had all the required equipment on board in his well equipped van and used their high pressure water jet and CCTV camera to find and fix the issue. Michael was very professional, friendly and communicated clearly during the work. Thanks again.

Reply from Fix-It Right

Hey Tom, thanks for the great review mate. Glad I could help out and get that blockage cleared for you. Make sure to give us a call in the future if you have any plumbing issues. Hope you enjoy the rest of your time down at the holiday house. Cheers, Michael Fix-It Right Plumbing

Tom Di ConzaMelbourne
Big thanks to both Chris and Ash for coming out to fix a blocked pipe and then identifying a few other issues that needed to be rectified. Called Sunday night and they were here the following arvo to start and Ash was back the morning after to finish everything off. On time, professional and did a great job!

Reply from Fix-It Right

Hey Daniel, No worries at all happy to help! I'm glad we could help sort your storm water drain out and get you back up and running nice and quickly! if you have any other concerns please give us a call. Kind regards, Ash Fix-It Right Plumbing

Daniel CooperMelbourne
Joseph provided great service, fixed the blocked drain issue and made some great recommendations for the future. Prompt and friendly, I'd recommend this company and in particular Joseph here in Adelaide for all your plumbing needs.

Reply from Fix-It Right

Thanks Alexander for such a great review. Blocked Drains can be messy but I'm glad we could fix yours without getting do dirty. We would be more than happy to help you with any other problems in the future, messy or not. Kind regards, Joseph Fix-It Right Plumbing

Alexander ErtlMelbourne
Highly recommend Brendan from Fix It Right Plumbing. Multiple plumbing issues with blocked pipes caused by tree roots, dirt and being flattened. Investigated and traced every pipe around the house. An owners nightmare but for Brendan no trouble at all.Punctual, Professional and a delight to deal with. Very grateful indeed.

Reply from Fix-It Right

Hey Lesley its good to hear from you and that you are still happy with my service. I look forward to working with you in the future. Cheers Brendan

LesleyMelbourne
Thanks Jack for your professionalism and what a great job that you did finding the blocked area in the stormwater drain and then clearing it. I will be using Fixit Plumbing from now on and would recommend them for any plumbing needs, really good service.

Reply from Jack

G’day Mario thank you so much for the 5 star review. What a job. Great work getting a second opinion and using us to work out your stormwater blockage issue in Seaford. I’m glad we could resolve the issue all under body corps insurance . Jack

Mario KanizayMelbourne
Couldn’t be happier with the professionalism and great friendly service. Called them for blocked drains went above and beyond to solve my problem, checked inside plumbing and fixed a tap for me. Feel so relieved to have found this local company. Highly recommend.

Reply from Fix-It Right

Hey derrin, thanks for the great feedback. I’m glad we could get your drains back up and running as well as installing a new cap to prevent the same issue happening again. We hope to hear from you with any future plumbing needs you may have, thanks Mitch

Derrin CraigMelbourne
Just had Mitch around to clear out our kitchen drain. Arrived right on time and as soon as soon as he stepped into our place I realized he had taken his shoes off, very courteous. He explained that he would plunge the sink and, if that didn’t work, he would jet blast it. Plunging didn’t solve the problem so he jet blasted it and ONLY charged for the jet blast. Full transparency every step of the way and cleaned up the mess as soon as he was finished. When I called Shenae to book the job initially, I was helpfully reminded that Fix-It Right Plumbing have no callout fee and don’t charge if you’re not happy with the quote they give you upon arrival/inspection in the case that you decide not to go ahead with their service. Will always use these guys in the future. Thanks Mitch!

Reply from Mitch

Hi Kai, thanks for the great review. Both you and your Dad were very kind and it was my pleasure helping you guys out with your blocked drain. I’m happy to hear that you value the service we provided and hope to hear from you with any future plumbing needs you may have. Thanks again, Mitch Fix-It Right Plumbing

Kai Chen LimMelbourne
Great service with great price. Right from booking to on site service. I called during the weekend and able to book for a Free quote check within a couple of days. Jarryd came on time, explained the job and I decided to go ahead. He spent time to show me thoroughly the CCTV screen of the pipes and that helped to clear my concerns about tree roots near the pipes. I have been looking around for quotes and so glad to find a great service with a reasonable price. The service was professional, clear, thorough and reliable. Jarryd was patient, polite, knowledgable and professional. Thank you. I will definitely come back in the future.

Reply from Jarryd

Hi Danielle Thank you for finding the time to write such a great review. It was a pleasure to help you out in Brighton East, and get your sewer unblocked and CCTV inspected. I’m very glad to hear you are happy with our service. If there is anything else in the future please reach out to us and we be able to help. Thanks Jarryd Fix-It Right Plumbing

Danielle LeMelbourne
Just had Josh out to unblock the drains at my house. While he was unable to fix the issue, he called the council on my behalf to make sure the job was handled as soon as possible. Would definitely recommend for any plumbing issues.

Reply from Fix-It Right

Hey Grant! Thanks for the nice review! I hope the council came out and fixed their drains for you quickly! Call us back for any future dramas mate! Speak soon! Thanks again, Josh Fix-It Right Plumbing

Butt Nugget FarmMelbourne
Drain in our 2 bathroom sink we’re draining very slowly and creating gurgling sounds. Fix it Right Plumbing has communicated to me quickly the same day that I emailed my enquiry. Staff arrived on time and efficiently resolve our drain issue. Very happy with the service and will definitely use them again.

Reply from Fix-It Right

Hi there, Thanks so much for taking the time to submit this great review, we appreciate it! Glad we could get your sinks back up and running promptly and efficiently if you need anything else, we look forward to hearing from you.

Philaus TradingMelbourne
Jacob and Bodie are one of the best out there. Diagnosed problem with eyes closed - severe tree root blockage. Can't do much without changing the whole pipe, but they unblocked it and bought me some time. Many thanks for your efforts. Highly recommended!

Reply from Fix-It Right

Hey mate, no worries at all! Good luck with the renovations! Let us know if it blocks up again and we will be there ;-) Cheers, Jacobe Fix-It Right Plumbing

Jack ReacherCanberra
Aaron and Bodie were remarkable. Polite, prompt and professional. Diagnosed what I thought was a major problem as being minor and almost instantly solved. Then went to the other bathroom where the drains were blocked by roots. Another plumber said it's hopeless I can't remove them so you have to replace drains. Aaron and Bodie used cutting edge inspection and water jets, and did a remarkable job, and left the house as clean (actually cleaner) than when they arrived. A fair price for a great job. Can't recommend them highly enough.

Reply from Fix-It Right

Hi Richard, thank you for allowing Bodie and I to attend to your property in Googong and investigate the smell in the bathroom. I was very glad to give you the news with a very easy fix. Also with the blocked drains in the other bathroom, it is always our goal to make sure the job is done right the first time and we are here to take care of our customers. It was my pleasure to get these issue sorted and thanks for taking the time to write a stunner of a review. Kind regards, Arron Fix-It Right Plumbing

Richard JeffersonCanberra
Excellent quality of service. From making the point of call, too having Michael repair my problem. (blocked drain) Michael was genuinely friendly, down too earth and spoke about my problem in detail, I could understand and take on board with an open mind and understanding. Well done Michael and thank you, excellent service, excellent options excellent understanding too my problem.

Reply from Fix-It Right

Hi Donald, thanks for taking the time and leaving me such a great review, I really appreciate it. It was a pleasure doing the job for you, you’re a great bloke. There’s nothing good about a blocked drain so I’m glad I was able to come out and get it all cleared and flowing again. Stay safe and cheers, Michael Fix-It Right Plumbing

DonaldGeelong
I can’t say enough great things about Aaron our plumber. I had major water issues on my property in Highton, Geelong. They included blocked and broken storm water drains, problems with retaining wall movement and water pooling in the backyard. And a in ground trampoline pit constantly flooding every time it rained. Aaron used specialised equipment that could visually show me blockages and cracks in the pipes, he was able to isolate all the issues. He was always professional and up front about repairs and cost. I was a little nervous about having trades people on my property as l am a female home owner with special needs children. Aaron was incredibly respectful and conscious of safety at all times. He worked quickly around our schedule, cleaned up each day, and left my property looking great. This was a big surprise considering he had a lot of earth to remove, concreting, and garden beds to dig up. The other great thing about his work is he replanted for me 👏. Aaron was with us for a week, fixing what other plumbers had felt was a too complicated job. His knowledge of water, and landscaping issues is second too none. On the last day of this Job, Aaron surprised the kids with a wonderful light show that he had installed in the now fixed/plumbed trampoline pit. The kids can now jump free from mozzies, and enjoy Aaron’s colourful light display. Aaron did not charge me for this wonderful gift. If you’re a single mum, busy working and caring for vulnerable children, you can feel safe with fix it right plumbing and Aaron on your side. 5 big stars for Aaron ⭐️⭐️⭐️⭐️⭐️

Reply from Fix-It Right

Hi Tracey, thanks for allowing Fix-It Right Plumbing to attend to your beautiful home in Highton. The job sure was an adventure finding the issue with your storm water but I was so pleased with the end result. Hope the boys love the lights and I was very happy I could put my touches on the job here and there :-) Thanks for taking the time to write a really great review this means a lot to me. Wish you all the best! Kind regards, Arron from Fix-It Right Plumbing

Tracey LowdayGeelong
Aaron came out and fixed up my blocked drains. Found a broken pipe and other things that need attending to. On time, good quality, all went smoothly. Great work.

Reply from Fix-It Right

Hi Mathew, thank you for allowing Fix-It Right Plumbing to attend to your blocked toilet in the Geelong area. I was glad we were able to sort your blocked drains out and identify some other issues too. Thank you for taking the time to write a great 5 star review, this mean a lot to me. Hope the book writing is going well :-) Kind regards, Arron Fix-It Right Plumbing

Mathew FergusonGeelong
Michael is well presented and very easy to communicate with. He unblocked our drain quickly. Would love to use him again for other plumbing services.

Reply from Fix-It Right

Hi Vivian, Thanks so much for taking the time to send that review through, I’m very appreciative. I’m glad I was able to unblock your drains, and get things flowing again. You guys were friendly and kept me company throughout the job which is always nice. Looking forward to sorting out that heater. Kind regards, Michael Fix-It Right Plumbing

Vivian SunGeelong
We had a serious drain blockage problem which would have gotten worse if Fix It Right hadn't sent Jack. Jack has been excellent in how he assessed what & where the problem was & explained all the details really well. Jack & Ritchie both worked assiduously to fix this problem. They are both really pleasant & professional guys to deal with. We are very happy with their work & would highly recommend them. Thank you Jack !

Reply from Jack and Richie

Hi Anu, thanks for taking the time to write a great review! I’m super happy with the end result on your house in Arthur seat. After serious sewer blockages, I’m glad we could use our drain reline technology to fix up a very bad break in the pipe. The reline work is guaranteed for 25 years giving you peace of mind for many years to come. Thanks again, Jack and Richie Fix-It Right Plumbing

AnuMelbourne
The call centre responded very well with my initial call. Her guidance was nice and clear. Then Hector came today on time and fixed the sewer blockage with hard work. He is approachable, understanding and trustworthy. Clear price indication before the job with no call-out fee nor hourly-charge – Highly recommend Fix-It-Right Plumbing.

Reply from Fix-It Right

Hey Matt, The office will love this review. Thanks for the detailed review. Happy that we found the boundary trap and cleared the blockage at your place in Ashburton. All the best, Hector Fix-It Right Plumbing

MattMelbourne
The whole process of online enquiry for competitive quotation went smoothly from start to finish. All along, the office customer service girl kept me up to date when the plumber will show up to unblock my kitchen sink piping. I tell you plumbers are so busy with work these days that its hard to locate any. We had the services of plumber Jack to look after me. His quite was reasonable and fair. And he has the right tools for the right job. The pressure hoses and fittings used were top notch. Job done in reasonable time with the pipes cleared of blockage. Jack re tested it at the sink with hot water to ensure the blockage was cleared. Highly recommend Fix It Right as they sure Did It Right! Thanks Jack. Will call you back when the time comes.

Reply from Jack

G’day Seng, Thanks for such a detailed review! I’m glad the whole process was nice and easy for you. We pride ourselves on making it this way for our customers. It was great to clear your kitchen sink sewer line with our fitted high pressure water jetting machine, the sewer line was pretty blocked!! Hope you use us again at your home in Templestowe. Thanks, Jack Fix-It Right Plumbing

Seng Fatt SoohuMelbourne
You know how you should always do your research before spending money on critical infrastructure. You can stop your research here. Fix-It Right Plumbing are the safe bet. Joseph talked us through exactly what needed to be done step-by-step; how much each step would cost; and how to minimise costs by doing one thing first and seeing if the other steps still needed to be done. On top of that, Joseph went out of his way to explain why some work was unnecessary given the bigger-picture issues. He could have had more paid work from us but instead he advised us that we are better off with a full renovation of the bathroom. He is honest which is why all our future plumbing work will be with Fix-It Right Plumbing - I believe they are setting the standard for the plumbing industry. To Joseph: We are very relieved that our kitchen sink, bathroom sink and main drainage are now unblocked - thanks to your advanced equipment and investigative efforts. We would have never known the real issue was that deep if we did not call you - we called you thinking that it was just a blockage in the pipes just under the kitchen and bathroom sink. You were very thorough when taking apart the pipes and cleaning them out for us and then showing to us what was in there - so we know they will be clear for a long time. Also, thank you for cleaning everything up around the main drainage in our backyard! :)

Reply from Fix-It Right

WOW, Henry, the review you have left is very kind and I greatly appreciate it. We try and keep our clients in the loop and be upfront with what we recommend to be competed. I would be more than happy to return for any work you need done in the future. Kind regards, Joseph Fix-It Right Plumbing

Henry QuachMelbourne
Joseph attended my house to unblock drain. Not sure exactly where the blockage was located. He walked me through the process to identify a problem. He was very knowledgeable and explained everything. Joseph was able to locate the exact location of a blockage and unblocked it! I can't thank him enough for the work he did! He was on time, professional, very approachable! Highly recommend the service!! Thank you again😊

Reply from Fix-It Right

Thanks Iris, for the kind words. That blockage was a tricky one but we got it clear, even if it was raining. Thanks heaps for the drink and chocolate for the long drive home. If you have any issues in the future, feel free to give us a call. Kind regards, Joseph Fix-It Right Plumbing

Iris ParkMelbourne
Jack from Fix It Right Plumbing showed he understood the blockage issues and was able to clearly explain the problem to us. He also encouraged us to ask questions which we did. He then solved the drainage problem and a gas leak problem with new copper piping. Jack was punctual, polite and efficient and put our minds at rest. Many thanks, Paul & Veronica

Reply from Jack

Hey Veronica and Paul, thanks for the 5 star review! I’m so glad we could fix up all your stormwater issues and install hedgehog gutter guard around your house in Cheltenham to stop leaves from blocking up. Further more while under your house I found that I could smell gas so I quickly resolved that problem by re-running a new gas line. I’m glad to hear that you are happy with my work and your mind is at rest. I love having customers that are interested in the process of how all of their plumbing works. Thanks again, Jack Fix-It Right Plumbing

Veronica WaughMelbourne
We had a slow kitchen drain for 2 weeks, tried many things but not sucess. Called Fix It Right plumbing to fix our problem. This is the second time we use their service. As usual, they come to our house ontime, quickly identify the problem, isolate the blockage and finally fixed the problem. They have also give recommadation on how we can avoid issue in the future. Thanks!

Reply from Fix-It Right

Thank you for your review Chong. Glad we got your drain sorted quickly! Remember to run plenty of hot water when cleaning to keep the drains flowing ;-) Cheers, James Fix It Right Plumbing

Chong Shing YipMelbourne
Big thanks to Jacob for his time today. He investigated the possible issues, checked all aspects, clearly communicated my options and was able to quicky and easily help me solve my plumbing blockage. Thank you!

Reply from Fix-It Right

Hello Amy, no worries! I was happy to help and get the drain unblocked for you. Good luck with your move and if you need any plumbing done in the new house, don't hesitate to call us. Cheers, Jacobe Fix-It Right Plumbing

Amy OdellMelbourne
Great service from Jack and Wade; professional and friendly! The blockage of the toilet pipe was quickly and carefully rectified. Thank you!

Reply from Jack

G’day David, thanks for using Fix-It Right Plumbing. It was a pleasure getting to your house in Ivanhoe so quickly to unblock the only toilet you have. Glad it's back up and running now. Cheers, Jack Fix-It Right Plumbing

David McLeanMelbourne
Jack helped us out with a blocked toilet that also blocked the shower. He gave me a quote before even working on it. That was refreshing because there weren’t any nasty surprises. Can’t recommend Jack and the company enough. I went with the membership too which saved me 15%! Thanks Jack for your professionalism and advising me on other issues that you found. Look no further everyone! These guys know how to get a job done at a reasonable price.

Reply from Fix-It Right

Hi Andrew, What a positive review!! I’m glad we could clear the blockage for you today without having to do anything drastic to your bathroom. Thank you for putting your trust and faith in me/Fix-It Right Plumbing to give you a fair price and a professional outcome. If you need anything else we are more than happy to come out to Berwick, we're only a phone call away. Take Care, Jack Fix-It Right Plumbing

Andrew McLellanMelbourne
Dave did a job many other plumbers have failed to do in finding and fixing our blocked drain! Incredibly responsive, explained everything he was doing and involved us in each step. Transparent pricing. Absolutely recommend and would use again without hesitation!

Reply from Fix-It Right

Fiona! Thanks for the great review and I'm glad we fixed your blocked drain without too much trouble. Was good to see a drain in such good condition. Any further issues give the office a call. Cheers, Dave Fix-It Right Plumbing

Fiona WMelbourne
This is the 1st time ever that I have had a plumber out to my home that I have not had to call back the next day to fix something that they either broke, or did not fix properly. I am so impressed with the service, cleanliness, quality of work and friendliness. All of the work was completed quickly, thoroughly and it is really great to not have leaky gutters, taps and a blocked drain. He even put some WD40 on my squeaky front door. The advice I was given, the up front pricing and choices were all fabulous. Thank you for the great work!

Reply from Fix-It Right

Thanks for the super review, Jac! Happy to help you out with everything at your place. Enjoy the build with your deck. All the best, Hector Fix-It Right Plumbing

Jac smalleyMelbourne
Great quality and friendly service, I highly recommend. Daniel fixed our blocked plumbing system which he discovered had been blocked up with tree roots. Daniel was very informative throughout the whole process, transparent with pricing and took the time to explain to me exactly what he was finding and what options were available to rectify the problems at each stage of the process. He even took the time to speak with our neighbour to distinguish any ongoing issues we would have with tree roots and who's responsibility it is to continue maintaining these problems. Will definitely use their services again in the future.

Reply from Fix-It Right

Thanks Kim for such a great review! I’m so glad we could fix your drains properly for you. If there’s anything else, we’re right here any time you need. Cheers, Daniel Fix-It Right Plumbing

Kim VolkMelbourne
Joseph was terrific when he came round to look at our blocked drain and ageing hot water service. We had already received one quote which seemed very expensive so decided to seek a second. I’m so glad we did, as Joseph was able to unblock the drain so the issue was no longer an emergency, and provided a very competitive quote on the additional works required. Joseph was friendly, highly communicative throughout the process and I will definitely use his services again.

Reply from Fix-It Right

Thank you Hannah for your kind words. The blockage was a tricky one but thankfully we could get it cleared. If you ever need any future work done please don't hesitate to give us a call. Kind regards, Joseph Fix-It Right Plumbing

HannahMelbourne
We used one of your plumbers last week for a blocked drain and they did an excellent job. My wife was very happy with how professional they were and didnt just do a bandaid fix. She hasnt stopped raving to friends about the great service. Thankyou so much for your help. We will definitely be recommending your company.

Reply from Fix-It Right

Gday Marcus! So happy I could sort out your drainage issues. Providing a long term solution is always the goal as once repaired you don’t have to worry about it again! Any further plumbing issues you know who to call. Cheers, Dave Fix-It Right Plumbing

marcus prenticeMelbourne
Had Mitch come out and unblock my sewer. Really professional and explained the process to me very clearly.wouldnuse again.

Reply from Mitch

Hi Colin, appreciate the great feedback you’ve given. Glad I could help get your drainage system up and running again whilst finding the cause of the issue. Best of luck in the future with your carpentry business. Thanks, Mitch Fix-It Right Plumbing

Colin FurbyMelbourne
Chris was punctual, polite and got the job done. He persisted with a stubborn blocked storm water drain which eventually required excavation work. I appreciated that he took the time to explain what he needed to do and showed me the offending piece of damaged, blocked pipe afterwards.

Reply from Fix-It Right

Thanks for your great feedback Serin, Soo glad Chris could get your storm water sorted - he has done lots of storm water work before so it was no stress. Apologies for the late reply, Covid-19 has prevented us from replying on the Google My Business forums

Serin LCanberra
After recurring issues with blocked pipes, Chris finally resolved it and was super helpful. Would highly recommend!

Reply from Fix-It Right

Thats really great Jodi, we are thrilled to hear you are happy. James and Chris are very talented and very friendly too, ill pass this onto the boys they will be thrilled. Thanks again Jodi for your feedback

Jodi LeschCanberra
Arron conducted a number of tests over two days in order to find the exact source of our mystery water leak. He was able to pinpoint the exact location of the leak underneath our concrete driveway. He cut a very neat and small hole (about 50 x 50cm) in our driveway and found the pinhole-sized leak in the copper pipe and repaired it. He said it looked like it had been leaking for quite some time but because of where it was and its size, it had made it difficult to find. Arron also checked all the internal taps inside the house, and cleaned the tap filters which were dirty and fixed the water pressure issue in our en-suite shower which has made my husband very happy! This was all done at no additional charge. Whilst here, we asked Arron if he could also check our stormwater pipes. Arron put his camera and water jets down the pipes and discovered that we had a major blockage in one of our stormwater pipes just near our boundary under our front lawn. He returned a few days later. He dug a small 1m deep hole in our clay soil to expose the stormwater inspection pipe and junction where the blockage was and tried to blast it with jets but it wouldn’t budge. He managed to get a camera down past a tight tangle of tree roots and discovered that there was not only tree roots blocking the pipe but also the remains of a soccer ball, a tennis ball, a rubber ball and a spiky dog ball! Unfortunately, they were about 500mm past our boundary, but still technically in our pipe, so our problem. After discussions with some of his colleagues about how best to tackle it without having to involve the local council, it was decided that a much larger hole would be needed to get better access to the pipe on our side, to try and pull the balls out and then replace the pipe which was damaged and leaking. Some reinforcement arrived with the boss, Richard, driving from Carrum Downs to Werribee with a small bobcat digger. Richard and his digger made quick work on the hole and Arron was thankfully able to reach down into the pipe and remove all the balls and clear the pipe. Whilst Arron was doing this, Richard raced down to buy some additional supplies needed to repair the pipe and also a concrete sewer inspection pipe surround cover to put over the stormwater inspection pipe in the front lawn. When he returned, my husband mentioned that he had been looking at getting one of the concrete surrounds for sewerage inspection point in the back yard, so Richard jumped back in his van and raced back down to buy another one and when we asked how much it was, we were told there was no charge. Arron then replaced and repaired the stormwater pipe and then he and Richard filled the hole back in and cleaned up the area as best they could, which was tricky being sticky clay soil! We were very impressed with both Arron & Richard’s professionalism. They both followed Covid-19 Safety measures with mask-wearing and social distancing and Arron even offered hand sanitizer. Arron was very knowledgeable and was always polite and friendly. He provided a courteous phone call or text prior to arriving each day and was either early or right on time. He was also very tidy and clean and explained every step of the process, including costs involved and options for what turned out to be two very tricky issues and a huge 3-day effort. We would not hesitate to recommend the services of Arron and Fix It Right Plumbing and will definitely be using them for any future plumbing services we may require in the future. The professionalism displayed as well as attention to detail and customer satisfaction was second to none.

Reply from Fix-It Right

Thank you for your stella Review Kelly! Sounds like you had a doozy of a problem. Arron is super professional, patient and very good at what he does. We're thrilled he was able to get to the root of the problem for you. Arron is a star! Sounds like Richie was able to lend a helping hand too which is great. We often need to work as a team on jobs and sounds like you had a wonderful experience with them both. Richie has a wealth of knowledge in the plumbing field and his attention to detail really holds our team to account ensuring that our customers receive the best possible experience. Please reach out again in the future whenever you need. Cheers, Claire

Kelly TurnerMelbourne
Had blocked sewer (again). They cleared it quickly. Without charge, they put a camera in, to find cause of blockage, and to show me. Roots had got into the pipe in 3 places. Would you believe the previous owners had built over the pipes? Rather than lay an expensive new pipe, they recommended a reline of 3 sections of the existing pipe. This was carried out by Brendan and Richard the next day. Although it was not cheap, it was value for money, as it has a 25 year warranty. Definitely recommend them.

Reply from Fix-It Right

Hey Fred, Thanks for the kind words and taking the time to write a great review :-) I'm really happy we could fix up your sewer without causing any damage to your house or the surrounding driveway and gardens. Thanks again, Brendan Fix It Right Plumbing

Fred TroppMelbourne
We had a severe blockage with out kitchen sink and pipe work James the plumber there came and sorted our issue and was able to get our sink and drains flowing a big thank you to the team at fix it right plumbing. Shenae, Lana and Raquel in the office and including the rest of the crew Richie, Adam, Chris, Daniel and Dave

Reply from Fix-It Right

Thanks for such a detailed review Jason. The whole team getting a mention is very special thank you for doing that. Really glad to hear also that James was able to get your drain sorted. We also have a product that can help with fats in the drain called "grease release" that would be a great addition to the work you had done to keep the drain cleared. glad we were able to get it sorted quickly for you as well. Being in Patterson Lakes helps as we are just down the road. Thanks Jason

Jason NiuMelbourne
James was able to help with our toilet blockage without to much trouble Thank you.

Reply from Fix-It Right

Great news Yishan on your drain issue and thank you for leaving James a review, very much appreciated

Yishan YangMelbourne
James Was able to clear our toilet blockage and repair the toilet cistern Thank you

Reply from Fix-It Right

Thanks Mariji, we are glad James could take care of the blockage at your church yesterday. It sounded like a tough one and we are glad he got it sorted for you. Please let us know if James can be of assistance again

Marija VlajicMelbourne
I cannot recommend this service enough. My initial issue was a blocked drain in my laundry - I made contact on the Saturday morning and had a plumber at my place Monday morning - not only was Brendan on time, he was early! Brendan was super friendly and professional. I am pretty clueless when it comes to plumbing so he was great in explaining and showing me the issues he uncovered along the way. It ended up being a big job that took three days, but it was all clearly explained and I was shown the updates along the way. Everything was clearly priced because it was an expensive job, so I was given options about what I wanted to do and not pressured into anything I was not able to pay for etc. Brendan was super professional and cleaned up along the way, which I am also extremely grateful for. I highly recommend Fix It Right Plumbing service - from the first phone call to the completion of the job, all the service was above and beyond. Five Stars +++++!

Reply from Fix-It Right

Pen your feedback is simply outstanding! The whole team is thrilled that you were able to share your story and that you really enjoyed our service. Thank you so much for taking the time to go into detail exactly what you experienced when you called and the result you ended up with. We are all very greatful. Thank you and stay safe

Pen MACMelbourne
We had a blocked and damaged drain and called Fix it Right Plumbing. Brendan arrived on time and was very helpful and highly experienced. He explained everything clearly and achieved the outcome I was hoping for. Brendan did not leave until everything was perfect and there were no hidden costs which was a relief. I highly recommend Fix it Right Plumbing as they are honest, professional, and achieve great results. I will definitely use them again.

Reply from Fix-It Right

Hi Adele, Thanks for the great review! I'm stoked to hear that you're happy with everything we did and that we could get to the bottom of your blocked drain in East Melbourne. Looking forward to when you get your vanity and we then we can get that powder room looking great for you too. Thanks again & stay safe, Brendan Fix It Right Plumbing

Adele OjaimiMelbourne
Within less than 1hr from my call, they attended to the blocked drain problem. James was very courteous and took time to explain the steps and costs before starting the job. He did the job very professionally explaining every step finally pinpointing the problem at the connection point to the main sewerage line. He also organised Yarra Valley water also to attend to the problem subsequently Thanks for the job well done. I really feel I got value for money.

Reply from Fix-It Right

Great to hear about your experience with James our plumber. James is really patient and will always ensure he has your full approval before starting any work. James is also a really positive and energetic person and its great to have him on our team - Cheers for the review Sasanka, we are really happy to hear you enjoyed the service

Sasanka BellanageMelbourne
Fantastic service , fair pricing and prompt. My rental property had totally blocked storm water drains and several plumbing issues in doors. In one day the two boys dug up and replaced the stormwater pipes, replaced 3 down pipes and did the indoor repairs in time for my new tenant to move in the next day.

Reply from Fix-It Right

Thanks Rod for your leaving such a great review. Chris and James were really happy with how well your storm water job turned out. Both Chris and James go over and above to ensure your fully up to date throughout the whole process from start to finish. Thanks again Rod for taking the time to share your experience. We'll pass your comments onto the guys

RodMelbourne
Very fast and professional service. Cleaning a blocked drain with tree roots replacing the damaged pipe, Installing a new garden tap and a pressure regulator. Thanks

Reply from Fix-It Right

Thanks Mehdi for the review mate. I was glad we could repair your sewer drain correctly at your place in Berwick and remove the problem causing the blockages. Regulating the water supply in the house is going to help the whole system too. Happy to help with any other issues that pop up in the future. Thanks again, James

mahdi OshaniMelbourne
Thank you James for clearing our blocked drains Found to be some dodgy connections in the drain and causing blockages.

Reply from Fix-It Right

Thanks Kaido, always good to get to the bottom of any blocked drain issues 🔧

Kaido KurvitsMelbourne
Really appreciate Adam who fixed us a tap and helped with the storm water drain cleaning. He was very professional and took time to explain everything. Very happy with the service..

Reply from Fix-It Right

Thats great to hear Benita, thanks for recommending Adam. He is very knowledgable and will always spend the extra time to explain things as they arise. Please let us know if you need anything else regarding your storm water as Adam has explained the issues going forward

Benita Rachel MathewMelbourne
Arron did an amazing job. He came to check out a small leak in the roof and replace some taps but also recommended checking my pipes. Lucky we did because found lots of tree roots that were causing problems. He then replaced the affected pipes, removed the problem trees and once finished spread lawn seed to replace the grass that was lost. Arron always kept me informed of what was happening and what he was doing. He was polite and courteous at all times so highly recommend and would use this company again.

Reply from Fix-It Right

Thank you so much for taking the time to write a great review Helen. It means a lot to me to know that I was able to get your stormwater drains sorted and fix the taps. It took a while but we got there in the end. Stay safe and hope you have a great day at golf on Monday :-) Kind Regards, Arron Fix it Right Plumbing

Helen RossMelbourne
I had issues with drain and called fix it right plumbing. Wonderful service, Brendon was awesome with his knowledge and quick to find the problem. Great service and highly recommended.

Reply from Fix-It Right

Great news Sibin about Brendan fixing your blocked drain in your home in Berwick. Brendan is very passionate about getting to the bottom of not only getting the drain cleared but also why it blocked as well. So glad we could help out and awesome to hear you were happy with his service. Cheers

Sibin LitcyMelbourne
Very happy with Fix It Right Plumbing! We had a leak in the powder room in a newly built house and the two different plumbers sent by the builder could not detect or fix the leak. Jason spent some time detecting the leak with different methods and finally found the leak. It was also fixed on the same day. Jason also kept me updated on costs. Had Jason back a second time due to a blockage in the toilet upstairs. It was a difficult spot in the house to get to but Jason with his persistence finally managed to unclogged the toilet. He was very well equipped with detection cameras and hydrojet etc. We are now a member and would only use Fix It Right Plumbing. Thank you again Jason and also their office for great constant communications!

Reply from Fix-It Right

Thank you Weng for your wonderful review of Jason. He is a great plumber and very persistent. Every Fix It Right plumber comes well equipped with a full suite of leak detection equipment as well as the latest in high pressure water jetting technology on board with them. We do this because it saves time on site and also when it’s done right can save you a lot of money in future repairs. It is great to hear you are now members and we are thrilled to hear you were happy with Jason’s service Thanks again

Weng Wai QuahMelbourne
We found Fix it Right Plumbing to be polite, punctual and professional. We had a blocked toilet and although not a pleasant job it was done thoroughly and finished off well.

Reply from Fix-It Right

John we're really glad you had such a great experience with Chris and glad you were happy with his work. We hope the toilet is running great now the blockage is cleared and everything is fine. Thanks again John

john rasmussenMelbourne
Called out to fix in issue with my shower being blocked, unfortunately the initial fix did not work, however they did offer a refund on the work given since the problem wasn't solved which I highly appreciated... thanks again

Reply from Richie

Hi Matt. We are devastated to hear that you continued to have problems with your shower drain after Jarrad had been to unblock it. It is our responsibility to ensure that your drain is cleared and that it lasts longer than a day, and it is certainly not acceptable that you had to hire another plumber to fix the problem after we have been. We take an enormous amount of pride in ensuring that once we fix a problem that it stays fixed long after we have gone. I have personally tried to contact you today regarding this to arrange a full refund for you as you should not have to pay for the work if it was not effective. Please call our office at your earliest convenience to arrange this. Our deep apologies once again - Richie

Matt BurhopMelbourne
Very happy with James' professional service. He kept me up to date with his progress and what they would do to fix our blocked toilet. I would definitely recommend James and Fix It Right Plumbing. Thank You!

Reply from Fix-It Right

Many thanks for your review Roz. As its clear from our previous reviews, James does an exceptional job with all of our customers in making them feel comfortable every step of the way from initially pricing the job right through to completing it and packing up. We are very happy to hear you enjoyed James' service and hope you keep us in ind for next time

Roz ManesterMelbourne
Very happy with the same day service in short notice! Chris attended and helped us out with blockage in drain at our factory in very professional manner - being polite, clean and gave us explanation - and not to mention that solved problem and left no traces behind that he has been here! Can't thank enough and will use the same company from now on whenever there will be need for this kind of work to be carried out!

Reply from Fix-It Right

Thanks Anthony for your kind words and glowing review of the service you received from Chris. He’s extremely fussy when it comes to blocked drains and likes to ensure the problem is taken care of properly. I’ll pass your comments on to Chris it will mean the world to him

Anthony SantacaterinaMelbourne
I had one of their chaps come to my place today to fix a blocked drain. He was most pleasant and very thorough. Ten out of ten !!!!

Reply from Fix-It Right

Thanks John for your kind words about your plumber Jason, he was thrilled to see your comments for himself this morning. Jason is a very thorough and hard working guy who loves to make our customers really happy - thanks again for the awesome review

John CMelbourne
Needed a plumber to unblock stormwater drains. Quick service. Very professional and organised. Highly recommended local plumber.

Reply from Fix-It Right

Thank you very much for your positive feedback Roger. Chris did a thorough inspection on your storm water drains and came up a solution that will last many years to come. Ill pass your comments onto Chris as he'll be thrilled you took the time to share your experience.

Roger PreeceMelbourne
Greatly appreciated the work of Jason who went far and beyond to unblock a very difficult drain that caused me so much grief before I just googled for a plumber . He spent hours to fix the problem with patience and determination and finally gave me the relief I was hoping for. Good work Jason & thank you

Reply from Fix-It Right

Thank you Beulah for leaving such positive feedback for Jason, he is a very enthusiastic and dedicated member of our team and we greatly appreciate the effort he goes to every day for each and every one of our customers, great work Jason and thanks for taking the time to leave your feedback Beulah - please let us know if there is anything else you need

Beulah LariveMelbourne

Prevention

The best blocked drain is the one that never happens. Fix-It Right Care Plan members get an annual drain inspection: the camera goes down while everything's still working, which is exactly when a stage-one problem is cheapest to find.

The Fix-It Right Care Plan

Areas we service

We fix drains across Melbourne, Geelong, Canberra and Ballarat: same process, same training, same 10-year warranty wherever you are.

Blocked drain questions

Why does my drain keep blocking?

Because the cause is still down there. A root in a joint, a shifted pipe, a belly holding water: clearing removes the blockage, not the reason. We find the exact cause on camera so it doesn't happen again.

Will you have to dig up my yard?

Often, no. When the pipe itself is the problem, relining can fix it from the inside without excavation. And you'll only ever meet the steps your drain actually needs, one decision at a time.

What will it cost?

You'll know the price before anything starts: clearing and repair are always priced as separate decisions. Our full pricing is on the What it costs page.

What's the grate outside that's overflowing?

That's your overflow relief gully, and it's doing its job: it's built to release a sewer backup outside your house instead of inside it. If it's overflowing, your sewer drain is blocked.

Can tree roots really break a pipe?

Roots don't break into a sound pipe: they find a crack or a joint that's already faulted, then grow. Left alone, that stage-one root can end in a collapsed pipe. Found early, it's a far smaller fix.

What every job comes with

  • $0 call-out. We come out and look things over. If you don't go ahead, you don't pay.

  • Three written quotes. The first gets you out of trouble, the last takes care of everything the whole-home check found, and there's one in between. All of them are proper fixes.

  • Fixed For Good. Done properly the first time, triple tested before we leave, and backed by a 10-year workmanship warranty.

Every job

Fix-It Now - Pay Later

12 months, no interest, nothing to pay

Get it fixed today, on any job, and make your first payment in a year. It's there because a burst pipe doesn't wait for payday, and neither should the repair.

*Eligible jobs. Terms, conditions and credit approval apply.

The same plumber, start to finish

The plumber who comes out and works out what's wrong is the one who fixes it, and he stays with your job from start to finish until it's done properly, top to bottom. We don't send one person to look and another to do the work, and we never pull your plumber off your job to chase the next call. Not many plumbing companies anywhere are that strict about it, and it's why the job gets done right the first time.

A Fix-It Right plumber showing a homeowner the pipes under the kitchen sink
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