Your bad day stops here.
Sound familiar? It's fixable.
A water bill that's jumped, a stain spreading on the ceiling, the sound of water running somewhere you can't see, or a notice from the water company telling you you're losing water. Maybe you've already had someone out who couldn't find it, and now you're wondering if anyone can.
We can. Finding a hidden leak isn't about fancy gear, it's about method. The tools only point; the process is what actually pins it down, step by step, until we're standing on the exact spot. And we price each stage as we go, so you always know the cost of the next step before it happens.
We'll get this filmed properly, soon as we stop wandering out of our own shot.
Film coming soonFixed for good, not fixed for now
Most hidden leaks aren't missed because the plumber had the wrong gear. They're missed because nobody worked through it in order. Guess at the spot and open it up, and you end up with holes in the wrong places and the leak still running. We work the other way: prove there's a leak, rule out everything it isn't, and close in until there's only one place left. Then we open up that spot and nowhere else.
Not sure? Your plumber will tell you on the day.
A water bill that's jumped when your use hasn't. The sound of water running when every tap is off. A damp patch, a stain on the ceiling, lifting floorboards, cracked tiles or mould that keeps coming back. Or a letter from your water company telling you you're losing water. Here's a check you can do yourself: turn off every tap in the house and look at your water meter. If it's still moving, water is going somewhere.
Knowing why is how it stays fixed
Most of the pipework in a house is somewhere you can't see: under the slab, inside the walls, under the yard. A leak there can run for months before anything shows. And when it does show, it's often not where the leak is. Water follows the pipe, the framing or the fall of the slab, so the stain on the ceiling can be metres from the hole in the pipe. That's why opening up where the damage shows so often finds nothing.
Leaks have causes too: old pipe that's corroded, a joint that's moved, pressure that's too high, a nail or screw through a pipe. Finding the exact spot tells us which, and the cause is what we fix.
Real method, not guesswork
Finding a hidden leak is a process of elimination. We start with the whole property and work inward, ruling things out at each stage until there's only one place left. There are five stages, always in this order.
Stage 1: Prove there's a leak. Before anyone looks for a leak, we make sure there is one. We isolate the water and put your pipes under a nitrogen pressure test. If the pressure holds, those pipes aren't leaking, and nobody has opened anything up looking for a leak that isn't there. If it drops, there's a leak, and we know it for certain.
Stage 2: Isolate the systems. The pipes in a house aren't one system. There's the cold, the hot, the hot water system itself, the pipes out to the garden and any outbuildings. We isolate each one from the others, so each can be tested on its own.
Stage 3: Narrow it to one system. We test each system in turn. The one that won't hold pressure is the one leaking, and everything else is ruled out.
Stage 4: Narrow down the area. Within that system, we work along the pipe run, testing as we go, until we've closed in on one area: a room, a wall, a stretch of slab or a part of the yard.
Stage 5: Pinpoint the exact spot. Then we find the exact spot and mark it, so we open up there and nowhere else.
The tools help. An acoustic listener picks up the sound of water escaping, a thermal camera shows warm water spreading under a floor, a moisture meter shows where the water has travelled, and the pressure gauge tells us whether we're getting closer. But each one only points. The method is what finds it, and it's why we can find leaks without tearing your house apart.
Through all of it, you only ever face one decision at a time. Each stage is priced before it starts, and nothing proceeds until you're ready.
Three repair options, in writing, before we start
Our rule is a simple one: we only recommend work you'll benefit from. Once we've found the leak, we'll show you where it is and what caused it, and price fixing it properly. If it's one failed joint, we'll repair it and that's the end of it. If the pipe itself is past it, we'll show you why and price replacing that section, or more if it needs it. If we've noticed something else along the way, we'll show you that too: priced, in priority order, your call at your pace. And every stage of finding it is priced before it starts, so you're never paying for a step you didn't agree to.
Real prices, in writing, before we touch a thing
Finding a leak and fixing it are two different decisions, and we price them that way. Finding it is priced stage by stage: you'll know what the next stage costs before it starts, and nothing goes ahead until you say so. Every price is agreed before work starts.
And if the repair has landed at a bad time, Fix-It Now - Pay Later gives you 12 months with no interest and no repayments.
What things cost and where the money goes is all on one page: What it costs
Straight off our plumbers' phones. Not stock photos.
October 2026
Roof leak found and a blocked toilet cleared
October 2026
Shower leak three plumbers couldn't fix
October 2026
Shower leak traced to grout and cover plates
October 2026
Hissing wall traced to a burst pipe
September 2026
Ensuite Shower Leak Detection and Tap Service
September 2026
Tracking down a persistent ensuite shower leak
September 2026
Bathroom and Roof Leak Investigation
September 2026
Repairing a leaking tap isolation valve
September 2026
Leak detection and showerhead replacement
September 2026
Leak detection and burst copper pipe repair
August 2026
Shower leak detection and testing
August 2026
Leak detection and repair for upstairs shower
May 2026
Shower Leak Detection
May 2026
Investigating and fixing a shower leak
May 2026
Shower leak detection and tap replacement
May 2026
Ceiling leak investigation and plumbing repairs
April 2026
Shower Leak Detection and Plumbing Investigation
April 2026
Leak detection and toilet pipe repair
March 2026
Leak Detection and Roof Flashing Repair
February 2026
Leak detection and garden tap repairs
December 2025
Leak detection for suspected laundry water leak
May 2025
Leak Detection and Upstairs Shower Repair
Real customers, in their own words
Same day call-out and Jared was a legend. Initially called because of a leak somewhere that needed fixing. Jared managed to locate and fix the leak no issues, and generally help get the plumbing in our house up to a good standard - something we needed to do as first time home owners. Would definitely recommend!
Reply from Jared
Hi Toby, thank you for the fantastic review. I'm glad we were able to get things in order throughout the home, and thank you for being so welcoming. Please reach out if you need any assistance in the future! Thanks, Jared
I found Thane to be very informative in relaying the problem and the requirements to fix the water leak. Upon completion Thane showed me what he had done and why. He also checked all the internal and external taps and a checklist of some minor leaks within the dwelling. Very happy with his work.
Reply from Thane
Hey Eric, thank you so much for the kind words. I’m very glad to hear you were happy with my work. It was a pleasure to work on your awesome property Please reach out in the future if you ever need Thane
I would like to highly recommend Brady for his outstanding work in finding and fixing a difficult water leak. He arrived on time, explained what needed to be done and quoted a price for the work. It is difficult to find a trustworthy and reliable plumber. I can highly recommend Brady for his excellent work.
Reply from Brady
Thank you so much for your kind words and recommendation. I really appreciate you taking the time to share your experience. Water leaks can sometimes be tricky to track down, so I’m glad I was able to locate the issue and get it repaired for you. I always aim to be upfront with what needs to be done and provide clear communication from start to finish. It means a lot to hear that you found my service trustworthy and reliable. Thanks again for your support, and if you ever need a hand in the future, I’d be more than happy to help. – Brady
Conrad came and helped assess our leak/plumbing, he was very kind, thorough and explained everything well! Thank you for your assistance Conrad!
Reply from Conrad
Thank you very much for the kind review. I really appreciate it! I'm glad I could help you understand your plumbing system. If you need anything in the future, please let me know! Thanks again, Conrad
Great service! I was informed of plumbers arrival throughout morning. Riley turned up, checked out the leak, explaining everything as he went along. I had a couple of jobs completed.Great plumber and I would highly recommend using them again. Thanks!
Reply from Riley
Thanks Kylie, It's great to hear you enjoyed our service from start to finish! Glad to get those extra couple jobs sorted out for you too. Always happy to lend a helping hand if required in future! Best of luck taking care of the fish. Cheers, Riley.
Two quite separate leaks in the body corporate pipes, were detected and completely fixed. The first by Ben and the second by Conrad - both lovely guys as well as being good at their jobs. Conrad also did a great job updating some of our internal plumbing. Happy to recommend the company and the individuals.
Reply from Conrad and Ben
Thanks so much, Tom! Really appreciate you taking the time to leave us a review. I’m glad Ben and I could get those leaks sorted and help with the plumbing updates as well. Thanks again for your kind words and recommendation! It was a pleasure helping out! Cheers, Conrad & Ben
After getting in contact with the office they organise someone to come and see the issue at my house pretty much the next day. There are two blokes that were on shift. Josh and Charles were fantastic. They found the issue immediately, Provided three separate quotes and got straight to it. Josh and Charles were polite and did a really good job. Definitely going to use them again.
Reply from Fix-It Right
Hi Trevor, thank you for the review! Glad we could tackle the pesky noise and fix the leaking taps for you. All the best with recovery, thanks Josh and Charles
Bradey was on time , efficient and very good at communicating the plumbing problems related to the sewerage and to a bathroom leak . He was very thorough and provided a comprehensive service and some options for problem solving . Will definitely use this company again .
Reply from Brady
Hey Michelle, thank you so much for leaving this amazing feedback! I’m glad that you’re happy with our service, and the advice we gave to you. If there are any other problems please don’t hesitate to give us a call we’re here to help. Thanks again for choosing fix it right plumbing Brady
Excellent service. Thane managed to find the water leak on my property and fixed it. He explained the work done. He was very organised and efficient and picked up a couple of issues that needed to be fixed as well.
Reply from Thane
Hey Noha, thank you for taking the time to leave a review! I'm so glad we were able to help out with your tricky leak! Thank you for being understanding and patient while we worked through it together! Please don't hesitate to contact me again should you ever need! Thanks again, Thane!
Riley was fantastic he helped fix my leak, as well as doing a general health check. Highly recommend!
Reply from Riley
Thanks Ethan for taking the time to leave such great review! Glad to help out and all the best! If you ever need any help in the future please reach out! Thanks again, Riley
Incredible service and work done by Thane. We have had an ongoing issue with our plumbing for over 10years, with multiple plumbers coming to inspect the issue and never giving us a real resolution or pinpointing where the problem was coming from. It has been very frustrating situation to deal with. We decided to call “Fix it right plumbing” as we received their business card in the mail. Booking was swift and easy with head office letting you know when the plumber would be arriving. No sitting around and waiting aimlessly for hours. Thane arrived and done a thorough inspection and assessment, taking time to asses the issue we were having. After many years of not having any idea what the issue was, Thanes thorough inspection addressed a very serious issue that honestly could’ve been resolved sooner if the past plumbers had cared to look into it. Thane is an outstanding plumber and is very professional and kind towards the delicate issues that arise within plumbing. Absolutely recommend. 10/10
Reply from Thane
Thank you so much for your wonderful review, Helena! It really means a lot to hear such kind words. I completely understand how frustrating it must have been dealing with an unresolved plumbing issue for so many years, so I’m really glad I was able to get to the bottom of it and provide you with a proper resolution. That’s exactly what I strive to do, take the time to thoroughly assess the situation and make sure nothing gets overlooked. I’ll also pass on your kind words about the booking process to the team at head office! We appreciate you choosing Fix It Right Plumbing and hope you won’t have any more plumbing troubles, but if you ever do, we’re always here to help. Thane
Ben from Fix It Right Plumbing has done a fantastic job on the two jobs we have had done in the last month . 1st was helping us was with water leak detection and the 2nd was installing a new dishwasher . Highly recommend Ben and Fix It Right Plumbing
Reply from Ben
Thanks for taking the time to leave some feedback I really appreciate it, I hope you enjoy having a dishwasher again! If you need us again feel free to get in touch. Thanks, Ben
Blaze was is a really nice guy and did a amazing job on my new pressure regulator. He also did a leak detection test to try find a possible leak, there was no leak to be found so he put my mind at ease. Blaze is very informed and very professional with his plumbing, not once was he not respectful and caring towards me and im very appreciative of his work.
Reply from Fix-It Right
Hey Michael. Thank you for taking the time to leave a great review, I really appreciate it. I’m glad I could help you by fixing your plumbing problems. If you ever need a plumber again please feel free to contact us. Thanks again. Sean
Brady came out to fix a leak and remove a pump and did such a great job, was able to help and communicate the issue and how he was going to rectify. Fixed the issue all in one day and great with any further questions during and after the repairs. When we have more coin to get more plumbing done, we will definitely be asking for Brady
Reply from Brady
Hey Bailey , thank you so much for leaving this amazing feedback! I’m glad that you’re happy with my service, and the advice i gave to you. If there are any other problems please don’t hesitate to give us a call we’re here to help. Thanks again for choosing fix it right plumbing Brady
Had a leaking shower and called Fix it Right. Jared was great he found the source of the leak and explained everything clearly and did a great job promptly repairing the leak and replacing our damaged shower head Relieved and very pleased the leak has been fixed.
Reply from Jared
Hi Kane, thank you for leaving a review. I'm happy that we got to the bottom of your shower issue and were able to resolve everything. Don't hesitate to call us for any future works. Thanks, Jared
From my first phone call to the office to organise someone to come and have a look at a couple of issues, to the completion of the work I couldn't have been more impressed with the service I received from the Fix It Right plumbing team. Josh was brilliant, constantly keeping me informed of progress and always giving me a heads up when he was due to arrive. Josh was able to resolve a long standing issue with drainage seeping into my garage. His solution was first class and the amount of work he did to Fix It Right was exceptional. Can't recommend highly enough Josh and the entire Fix It Right team. It's great to know, that if we ever have any other issues we will be able to count on them to resolve any issues. Great work Josh and team.
Reply from Josh
Hi Michael it was a pleasure getting to know you and your family. Glad that the “drainage to get the tails wagging package” suited you and your family's needs. It was great to see that it was already doing its job and the dogs were happy. Thanks for the golf clubs too! Cheers Josh
Exceptional service from enquiry to completion. I called due to an upstairs shower causing damage to the downstairs ceiling. The staff were helpful on the phone and arranged for Blaze to be at our property within 30 minutes. Blaze was friendly, professional and knowledgeable, he was able to identify the problem, explain it and fix it correctly. If you need a great local plumber, this is who you call.
Reply from Fix-It Right
Thank you Jade for the google review, was amazing meeting you and your family. Especially all three Labradors! - Blaze
Josh from Fix It Right Plumbing (Canberra) was fantastic. He gave me a 30-minute heads up before arriving and was super friendly and easy-going from the start. He thoroughly inspected an unusual leak issue and also checked the rest of the property, identifying a few things I wasn’t aware of. I really appreciated his honesty and clear communication about the best way forward, especially considering cost and time. The free call-out fee and comprehensive inspection are huge selling points. Highly recommend — I’ll update this review should I move ahead with the quoted work.
Reply from Fix-It Right
Thanks so much for the review Amanda! Glad I could give you more of an understanding about how your evaporative cooler works and the best options going forward. Thanks Josh.
We had Brady come out to check for a shower leak. He was very thorough. He checked everything. Explained everything. Gave us prices before doing anything and was a really nice guy.
Reply from Brady
Hey Herbet, thank you so much for leaving this amazing feedback! I’m glad that you’re happy with my service, and the advice i gave to you. If there are any other problems please don’t hesitate to give us a call we’re here to help. Thanks again for choosing fix it right plumbing Brady
Fix It Right Torquay. Jared assisted us today with our problem leak, extremely pleasant, great explanation of the issue, and efficient service.
Reply from Fix-It Right
Hi Robyn, thank you for the fantastic feedback and I'm happy that we were able to provide a pleasant service with our call. Thanks, Jared
I contacted Fix it Right at the suggestion of a family member after receiving a leak alert from South East Water. Plumbing issues are always stressful, especially when there is no obvious problem, so I was delighted to meet plumber Ben who calmly and reassuringly performed a thorough inspection and testing on my entire system, identified and fixed the immediate issue on the spot and then provided quotes and options for some other long overdue upgrades to my ageing property. Communication from their office staff prior to the appointment re making a suitable time, updates to arrival times etc was great. This is a business that respects its customer’s time and values their satisfaction.
Reply from Ben
Thank you for the very kind words, I'm glad I was able to diagnose the issue with your suspected water leak. We are very aware how stressful it can be having a plumber attend your property I'm glad I was able to make it as pleasant as possible for you. Thanks again, Ben
I had a great experience with Blaze from Fix It Right Plumbing. He did an excellent job fixing the leaks in both our kitchen and bathroom. Blaze was friendly, professional, and very courteous throughout the whole process. He explained everything clearly, worked efficiently, and left the area clean and tidy once the job was done. Highly recommend his service!
Reply from Fix-It Right
Thank you Mali for this amazing review, appreciate the kind words and support Thanks blaze
Brady and Wolf came out the day we called them for a pretty significant leak. Very friendly, reassuring and upfront with work and cost throughout the whole process. Leak was found almost straight away and fixed on the day. Showed and explained to us what had happened. Cleaned up after themselves. Checked the rest of the plumbing and gave us recommendations for future work. Highly recommend.
Reply from Brady
Hey Emma, thank you so much for leaving this amazing feedback! For myself and wolf I’m glad that you’re happy with our service, and the advice we gave to you. If there are any other problems please don’t hesitate to give us a call we’re here to help. Thanks again for choosing Fix It Right Plumbing Brady
Brady was awesome. Prompt and reliable service. Honest and very quick to find the problem with our shower issue causing a major leak to our downstairs kitchen ceiling. Gave us a full report including photos that will help us a lot with getting the issue resolved. Highly recommend!
Reply from Brady
Hey Tazz, thank you so much for leaving this amazing feedback! I’m glad that you’re happy with my service, and the advice i gave to you. Best of luck with getting that shower sorted If there are any other problems please don’t hesitate to give us a call we’re here to help. Thanks again for choosing Fix It Right Plumbing Brady
So the bad day never comes
The cheapest leak is the one found early. Know where your water meter is, and now and then check it with every tap off: if it's moving, something's leaking. Fix-It Right Care Plan members get a home safety inspection of their plumbing every year, and that's a good time to ask us about anything that's worrying you.
Straight answers, no runaround
In most cases, yes. Turn it off at the main tap, which is usually next to the water meter near your front boundary. Then mop up as much water as you can and call us. Even a slow leak can damage floors, walls and foundations.
In five stages, always in the same order: a nitrogen pressure test to prove there's a leak, isolate each system on the line, narrow it to the one that's leaking, narrow down the area, then pinpoint the exact spot. Each stage rules things out, so by the end there's only one place left.
Because we don't rely on one tool or a guess. The tools only point; working through the stages in order is what pins it down.
Only at the spot, and only once we've found it. The point of the method is that we open up one small area where the leak is, instead of guessing and opening up several.
Each stage is priced before it starts, and finding the leak and fixing it are priced as separate decisions. Our full pricing is on the What it costs page.
Yes. Turn every tap and appliance off and watch the water meter for two minutes. If the small dial is still moving, water is going somewhere. That test is one of the sixteen in our free plumbing health check, which walks the whole house in about ten minutes.
This comes with every job we do
$0 call-out. We come out and look things over. If you don't go ahead, you don't pay.
Three repair options. The first gets you out of trouble, the last takes care of everything the whole-home check found, and there's one in between. All of them are proper fixes.
Fixed For Good. Done properly the first time, triple tested before we leave, and backed by a 10-year workmanship warranty.
12 months, no interest, nothing to pay
Get it fixed today, on any job, and make your first payment in a year. It's there because a burst pipe doesn't wait for payday, and neither should the repair.
See how it works*Eligible jobs. Terms, conditions and credit approval apply.
The plumber who comes out and works out what's wrong is the one who fixes it, and they stay with your job from start to finish until it's done properly, top to bottom. We don't send one person to look and another to do the work, and we never pull your plumber off your job to chase the next call. Not many plumbing companies anywhere are that strict about it, and it's why the job gets done right the first time.
Rough day? A real plumber is a tap away.
