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Fix-It Right Plumbing

The leak found, when the last plumber couldn't.

A water bill that's jumped, a stain spreading on the ceiling, the sound of water running somewhere you can't see, or a notice from the water company telling you you're losing water. Maybe you've already had someone out who couldn't find it, and now you're wondering if anyone can.

We can. Finding a hidden leak isn't about fancy gear, it's about method. The tools only point; the process is what actually pins it down, step by step, until we're standing on the exact spot. And we price each stage as we go, so you always know the cost of the next step before it happens.

  • $0 call-out
  • Hidden leaks found without tearing your house apart
  • A five-stage method, not guesswork
  • Every stage priced before it starts
  • 10-year workmanship warranty
  • Fix-It Now - Pay Later: 12 months, nothing to pay

Let us call you

When should we call?
  • No fee for the visit. Pay only if you go ahead
  • Three written quotes before any work starts
  • Licensed plumbers. 10-year workmanship warranty

Method, not guesswork

Most hidden leaks aren't missed because the plumber had the wrong gear. They're missed because nobody worked through it in order. Guess at the spot and open it up, and you end up with holes in the wrong places and the leak still running. We work the other way: prove there's a leak, rule out everything it isn't, and close in until there's only one place left. Then we open up that spot and nowhere else.

How do you know you've got one?

A water bill that's jumped when your use hasn't. The sound of water running when every tap is off. A damp patch, a stain on the ceiling, lifting floorboards, cracked tiles or mould that keeps coming back. Or a letter from your water company telling you you're losing water. Here's a check you can do yourself: turn off every tap in the house and look at your water meter. If it's still moving, water is going somewhere.

Why leaks hide

Most of the pipework in a house is somewhere you can't see: under the slab, inside the walls, under the yard. A leak there can run for months before anything shows. And when it does show, it's often not where the leak is. Water follows the pipe, the framing or the fall of the slab, so the stain on the ceiling can be metres from the hole in the pipe. That's why opening up where the damage shows so often finds nothing.

Leaks have causes too: old pipe that's corroded, a joint that's moved, pressure that's too high, a nail or screw through a pipe. Finding the exact spot tells us which, and the cause is what we fix.

How we find yours

Finding a hidden leak is a process of elimination. We start with the whole property and work inward, ruling things out at each stage until there's only one place left. There are five stages, always in this order.

Stage 1: Prove there's a leak. Before anyone looks for a leak, we make sure there is one. We isolate the water and put your pipes under a nitrogen pressure test. If the pressure holds, those pipes aren't leaking, and nobody has opened anything up looking for a leak that isn't there. If it drops, there's a leak, and we know it for certain.

Stage 2: Isolate the systems. The pipes in a house aren't one system. There's the cold, the hot, the hot water system itself, the pipes out to the garden and any outbuildings. We isolate each one from the others, so each can be tested on its own.

Stage 3: Narrow it to one system. We test each system in turn. The one that won't hold pressure is the one leaking, and everything else is ruled out.

Stage 4: Narrow down the area. Within that system, we work along the pipe run, testing as we go, until we've closed in on one area: a room, a wall, a stretch of slab or a part of the yard.

Stage 5: Pinpoint the exact spot. Then we find the exact spot and mark it, so we open up there and nowhere else.

The tools help. An acoustic listener picks up the sound of water escaping, a thermal camera shows warm water spreading under a floor, a moisture meter shows where the water has travelled, and the pressure gauge tells us whether we're getting closer. But each one only points. The method is what finds it, and it's why we can find leaks without tearing your house apart.

Through all of it, you only ever face one decision at a time. Each stage is priced before it starts, and nothing proceeds until you're ready.

What we'll recommend, and why

Our rule is a simple one: we only recommend work you'll benefit from. Once we've found the leak, we'll show you where it is and what caused it, and price fixing it properly. If it's one failed joint, we'll repair it and that's the end of it. If the pipe itself is past it, we'll show you why and price replacing that section, or more if it needs it. If we've noticed something else along the way, we'll show you that too: priced, in priority order, your call at your pace. And every stage of finding it is priced before it starts, so you're never paying for a step you didn't agree to.

We get our job right so that you can keep going with yours.

What it costs

Finding a leak and fixing it are two different decisions, and we price them that way. Finding it is priced stage by stage: you'll know what the next stage costs before it starts, and nothing goes ahead until you say so. Every price is agreed before work starts.

And if the repair has landed at a bad time, Fix-It Now - Pay Later spreads it over 12 months with nothing to pay.

What things cost and where the money goes is all on one page: What it costs

Some of the recent leaks we've found

Pressure gauge testing the shower water supply

September 2026

Skye

Ensuite Shower Leak Detection and Tap Service

What they rang about
The customer reported that their bathroom shower was leaking through the wall.
What Cailem found
Testing revealed water ingress because the ensuite shower screen was not adequately sealed, and a health check found the back bathroom taps also needed attention.
What Cailem did
Cailem performed diagnostic testing and completed a full service on the back bathroom bath and shower taps.
Cailem
Carpet pulled back showing water damage beside the ensuite wall

September 2026

Grovedale

Tracking down a persistent ensuite shower leak

What they rang about
The customer reported that an ongoing shower leak was still appearing despite previous tap repairs.
What Adam found
Spray testing revealed water was getting into the bedroom wall due to a failed waterproof membrane and poor drainage behind the tiles.
What Adam did
Adam carried out leak detection testing to locate the issue and advised the customer to contact a shower sealing specialist.
Adam
Pressure test gauge fitted to the shower outlet

September 2026

Mulgrave

Bathroom and Roof Leak Investigation

What they rang about
The customer noticed water pooling on the bathroom floor even when the room was not being used.
What Cailem found
After a thorough investigation, Cailem's team could not find any definitive signs of a water leak.
What Cailem did
Cailem performed a full tile spray test, drain test, piping check, and an inspection of the roof penetrations.
Cailem
New isolation valve on the water connection beside the toilet

September 2026

Mount Clear

Repairing a leaking tap isolation valve

What they rang about
The customer reported a water leak coming from inside their wall.
What Ryan found
Ryan found the leak wasn't in the hidden wall pipes, but coming from the connection at the isolation valve.
What Ryan did
Ryan replaced the faulty isolation valve and tested the system to ensure it was completely watertight.
Ryan
New valve fitted on the water service

September 2026

Docklands

Leak detection and showerhead replacement

What they rang about
Investigated a reported ceiling leak that appeared directly below the bathroom whenever the shower was turned on.
What Lachie found
Leak detection testing revealed water seeping through the shower connection because there was no silicone sealing behind the lug elbow.
What Lachie did
Lachie replaced the showerhead, installed a pressure limiting valve at the water meter, and successfully retested the system.
Lachie
Leaking copper pipe exposed in the wall behind the cabinet

September 2026

Eltham

Leak detection and burst copper pipe repair

What they rang about
We carried out leak detection after the customer noticed their water meter registering usage without any pooled water around the house.
What Ben found
Ben's leak detection pinpointed a hidden burst section in the copper water line.
What Ben did
To stop the leak, Ben gained access to the affected area and replaced the damaged copper section with new pipe.
Ben
Shower base edge where the silicone had failed

August 2026

Carrum Downs

Shower leak detection and testing

What they rang about
The customer reported that the walk-in wardrobe carpet and wall were getting wet from an adjoining shower.
What Jack found
Testing revealed that the water supply lines were sound, but the silicone sealing around the shower base had failed and was allowing water to escape.
What Jack did
Jack performed a visual inspection, pressure test, spray test, and flood test to locate the source of the moisture.
Jack
Shower base with the test hose connected for a flood test

August 2026

Skye

Thorough Shower Leak Detection and Insurance Report

What they rang about
The customer called us out because they suspected a leak in their shower basin and pipes behind the wall, and needed a report for their insurer.
What Riley found
Riley found the pipes behind the wall were completely fine, but the shower screen and base weren't sealed properly, which was letting water leak out into the carpet.
What Riley did
Riley ran a series of pressure, drain, and flood tests to trace the issue and put together a comprehensive report for their insurance company.
Riley
New shower breech and valve fitted on the bathroom wall

August 2026

Dallas

Leak Detection and Shower Pipe Repairs

What they rang about
The customer reported a wobbly, leaking shower fixture, a leaking pipe under the basin, and water pushing up through the hallway floorboards.
What Thane found
Thane's leak detection testing revealed loose shower spindles leaking into the wall cavity and a heavily damaged shower breech, alongside a leaking toilet.
What Thane did
Thane replaced the damaged shower breech and spindles, installed a new toilet and basin mixer, and renewed the water line from the meter.
Thane
Thermal camera showing moisture under the upstairs shower

August 2026

Torquay

Leak detection and repair for upstairs shower

What they rang about
The customer reported water leaking through their upstairs bathroom doorway despite recent waterproofing.
What Jarryd found
Jarryd's leak detection revealed a split lugged elbow behind the shower wall causing the leak.
What Jarryd did
Jarryd accessed the pipework through the plaster, replaced the split elbow joint, and completed a thorough re-test.
Jarryd
Sink cabinet floor opened up to trace the leak

July 2026

Lynbrook

Leak detection tracking water to bedroom wall

What they rang about
The customer reported water pooling on the carpet along the wall of their central bedroom.
What Adam found
Leak detection testing revealed that a failed mini stop under the kitchen sink was sending water through a sub-slab conduit into the bedroom wall.
What Adam did
Adam replaced the faulty mini stop and flexible hoses to resolve the issue.
Adam
Shower floor tiles and waste with worn grout

July 2026

Cheltenham

Thorough Shower Leak Detection

What they rang about
The customer reported a leak coming from their bathroom shower that was making the carpet damp.
What Riley found
Riley's testing showed that while the in-wall pipes and drain were sound, water was seeping through the tile grouting and running underneath the tiles to the doorway.
What Riley did
Riley carried out comprehensive pressure, drain, and spray testing, and fitted a new pressure-reducing valve and basin mixer.
Riley
Pressure test on the shower pipework

July 2026

Pascoe Vale

Leak detection for shower water pooling

What they rang about
Leak detection was requested after water pooled near a shower tile with a suspected wall leak.
What Lachie found
Leak testing proved the pipes were intact, while water escaped through missing grout, worn sealant, the screen seal, and unsealed rail cover plates.
What Lachie did
Leak investigations confirmed sound plumbing, so Lachie sealed behind the shower rail cover plates and recommended a screen specialist.
Lachie
New pressure limiting valve fitted at the water meter

July 2026

Aspendale Gardens

Leak detection and pressure valve installation

What they rang about
We started with leak detection after reports of damp ground and a line of moisture along the back brickwork.
What Ben found
Ben's leak detection inspection found no sewer issues aside from a very minor section holding water.
What Ben did
Ben completed the leak detection work with a visual drain inspection and fitted a new pressure reducing valve.
Ben
Wall opened to reach the leaking copper pipes

July 2026

Hawthorn

Leak detection and tap spindle repair

What they rang about
Leak detection was carried out after a report of water leaking through a brick wall with suspected pipe damage.
What Lachie found
Pressure testing showed the pipes were intact, but Lachie found a minor leak from the hot water spindle along with unsealed tap penetrations.
What Lachie did
Lachie replaced the hot and cold spindles and tap washers, and then sealed and waterproofed the spouts with silicone.
Lachie
Concrete cut open to reach the burst underground water pipe

June 2026

Lysterfield

Locating a hidden underground water leak

What they rang about
The customer reported that the water meter was spinning high even though no taps or toilets were leaking.
What Adam found
The meter kept ticking with no visible wet spots, which pointed to a hidden underground leak.
What Adam did
Adam accessed the underground pipework by cutting through the concrete, replaced the burst poly section, and installed a new pressure reducing valve.
Adam
Wall cut open beside the shower to check the cavity

June 2026

Altona North

Leak detection for a hidden bathroom leak

What they rang about
The customer reported a bathroom leak causing water damage and mould on the ceiling below.
What Lachie found
After ruling out the shower and wall cavities through testing, Lachie found the leak was actually coming from perished connector rubbers and seals on the adjoining toilet.
What Lachie did
Lachie removed the toilet suite, replaced the perished outlet seal, and thoroughly tested it to stop the leak.
Lachie
New valve fitted on the water service after the leak repair

June 2026

Reservoir

Leak detection and pipe repair under concrete

What they rang about
We were called out for leak detection to investigate a water leak beneath the concrete entrance.
What Lachie found
Leak detection revealed a burst cold water line encased directly in concrete without protective lagging, causing multiple pinhole leaks.
What Lachie did
Lachie carefully cut the concrete, replaced the damaged copper pipe, installed a new pressure limiting valve at the meter, and patched the area back up.
Lachie
Pressure test gauge on the shower pipework

June 2026

Oakleigh

Leak detection and shower investigation

What they rang about
We were called in for leak detection after water from the shower began seeping into the adjoining wardrobe.
What Lachie found
Lachie's leak detection testing confirmed the water supply pipes were sound, but water was seeping through deteriorated sealant and cracks where the wall tiles met the shower base.
What Lachie did
Lachie performed thorough leak detection tests including pressure, spray, and flood checks to pinpoint the exact source of the problem.
Lachie
Thermal camera checking the shower wall

May 2026

Lara

Shower Leak Detection

What they rang about
The customer called us reporting a leak coming from their shower wall and asked for a thermal imaging inspection.
What Jarryd found
Jarryd's testing showed that while the pipes and shower base were completely sound, water was actually leaking through the shower screen where it met the tiled wall.
What Jarryd did
Jarryd carried out comprehensive pressure, flood, and spray tests to pinpoint the issue and provided recommendations for resealing.
Jarryd
Shower taps and hand shower on a tiled wall

May 2026

Geelong West

Investigating and fixing a shower leak

What they rang about
The customer called because their handheld shower kept dripping after use.
What Brady found
Brady found the shower taps were worn out and causing the leak, while any minor lingering drips were just leftover water draining out.
What Brady did
Brady supplied and installed brand-new quarter-turn shower taps to stop the leak completely.
Brady
Shower tap spindle exposed for testing

May 2026

Ballarat East

Shower leak detection and tap replacement

What they rang about
The homeowner reported a shower leak that they thought was happening inside the wall.
What Conrad found
Conrad's leak detection test showed the cold tap was leaking at the washer because the spindle wasn't fully engaged.
What Conrad did
Conrad replaced the tap assembly, installed a new pressure-limiting valve, updated several other fixtures around the house, and tested everything to ensure it was watertight.
Conrad
Toilet cistern open from above during the repair

May 2026

Palmerston

Ceiling leak investigation and plumbing repairs

What they rang about
The homeowner reported that water was leaking from the ceiling and leaving marks on the wall, even though it hadn't been raining.
What Gerry found
Gerry inspected the roof space and ruled out a plumbing leak because there are no pipes in that ceiling area, suggesting it may be a roof or building issue instead.
What Gerry did
Gerry advised the clients to monitor the area during the next rain, and while he was there he also serviced the shower taps and repaired the toilet.
Gerry
Shower set up for leak testing with gear on the floor

May 2026

Windsor

Leak Detection for Leaking Bathroom Shower

What they rang about
The customer reported that water was leaking from an upstairs bathroom down into the basement and an adjoining unit.
What Jack found
Jack's leak detection testing revealed that water was escaping through the shower tiles and a loose grate.
What Jack did
Jack performed comprehensive tile spray and drain tests to locate the leak and recommended getting the shower professionally sealed or redone.
Jack
Pressure gauge fitted to the water line during leak testing

April 2026

Curlewis

Shower Leak Detection and Plumbing Investigation

What they rang about
The customer could hear noises behind their bathroom walls and suspected a leak.
What Jared found
Diagnostic testing revealed a pressure drop in the plumbing, pointing to an internal pipe leak rather than an issue with the shower waterproofing.
What Jared did
Jared carried out thorough leak detection tests and supplied a report and quote for the required repairs.
Jared
Leaking copper pipe exposed in the trench

April 2026

Murrumbeena

Leak detection and burst copper pipe repair

What they rang about
Leak detection was requested after the customer noticed a large water puddle in the garden following a high usage notice.
What Ben found
Leak detection confirmed a burst copper pipe section located beneath the garden puddle.
What Ben did
Following leak detection, Ben hand-excavated the ground, replaced the damaged copper pipe section, and fitted a new pressure-reducing valve.
Ben
Cracked earthenware toilet pipe under the floor
Before

April 2026

Crestwood

Leak detection and toilet pipe repair

What they rang about
We carried out leak detection to investigate a leak under the toilet subfloor.
What Josh found
During leak detection, Josh found a crack in the terracotta pipe where water was slowly seeping out.
What Josh did
Following the leak detection, Josh cleared out the old sand and cement, packed in a fresh mix around the pipe join, and sealed the rubber collars.
Josh
Slab opened up to reach the burst copper pipe

April 2026

Carlton North

Leak detection and burst pipe repair

What they rang about
The homeowner could hear water running behind the wall, and it only stopped when the mains were turned off.
What Mitch found
Mitch's leak detection revealed a burst pipe underneath the concrete slab in the laundry area.
What Mitch did
Mitch cut into the slab, replaced the damaged section of copper pipe and tested the system.
Mitch
Old roof flashing around a vent pipe among solar panels
Before

March 2026

Strathnairn

Leak Detection and Roof Flashing Repair

What they rang about
The customer called us to investigate a water leak coming from their roof flashing.
What Josh found
Josh found that the existing flashing was cracked with minor holes and lacked a top fold, and the tile penetration underneath was unsealed.
What Josh did
Josh removed the old flashing, sealed the penetration, and fitted a new flashing complete with a proper lap fold and weather cover.
Josh
Pressure test on the apartment shower pipework

March 2026

Ivanhoe

Leak detection for apartment carpet water pooling

What they rang about
Leak detection was requested when water began pooling on the carpet and swelling the skirting boards.
What Lachie found
Leak detection checks revealed water was seeping through the shower screen corner junctions due to failed sealing.
What Lachie did
Leak detection methods, including pressure testing and a base flood test, were performed to pinpoint the issue.
Lachie
Cistern opened up to check the valves

March 2026

Bulleen

Leak detection and toilet valve repairs

What they rang about
We investigated a leak after water was reported pooling on the powder room floor.
What Lachie found
Initial leak testing showed no active leaks, but Lachie found a loose flexible hose near the toilet causing intermittent pooling.
What Lachie did
To fix the leak, Lachie replaced the inlet, flexible hose, and isolation valve, carried out the same upgrades on the second toilet as a precaution, and installed a new basin mixer.
Lachie
Ceiling below the balcony opened up for leak testing

February 2026

Collingwood

Tracking down a leak under a balcony

What they rang about
The customer needed to find where water was getting in under their balcony.
What Adam found
The balcony waste, drains, perimeter sealant and wall cladding all needed testing to find the source.
What Adam did
Adam opened the ceiling below and ran waste, drain and sealant tests across the balcony.
Adam
Pressure test on the water line

February 2026

Ocean Grove

Leak detection and garden tap repairs

What they rang about
Leak detection was requested after a damp front yard raised suspicions of a leak near the driveway.
What Jared found
Leak detection pinpointed a leak on an isolated garden tap line.
What Jared did
Following leak detection, Jared capped off the leaking line and replaced the laundry taps.
Jared
Leak testing gear set up at the apartment water meters

February 2026

Collingwood

Leak detection for ceiling water damage

What they rang about
Leak detection began after reports of water damage coming through the ceiling space.
What Lachie found
Lachie's leak detection checks found no active leak and no loss of system pressure.
What Lachie did
For leak detection, Lachie removed a section of damaged plaster, tested the bathroom fixtures, and performed a nitrogen pressure test.
Lachie
Old clay gully trap where the kitchen drain was blocked

January 2026

Glenroy

Leak detection and kitchen gully blockage

What they rang about
We were called in for leak detection after an unpleasant smell left the household unsure about a waste pipe leak or blocked drain.
What Brady found
Brady's leak detection check revealed the kitchen gully was overflowing with grease and debris, while dry side gullies were letting odours drift inside.
What Brady did
Brady cleared out the grease and debris to get the kitchen gully flowing properly again and inspected the rest of the drain.
Brady
Thermal camera checking pipework for a hidden leak

December 2025

Armstrong Creek

Leak detection for suspected laundry water leak

What they rang about
The customer reported a drenched spare bedroom floor and water damage near the laundry after initially suspecting a leaking washing machine hose.
What Jarryd found
Pressure tests, drainage checks, and thermal imaging showed no active leaks in the water supply or drainage systems during the inspection.
What Jarryd did
Jarryd ran static and nitrogen pressure tests, thermal imaging and a drainage check, and found no active leak in the plumbing.
Jarryd
Dug out around the garden tap to find the leak

December 2025

Box Hill North

Leak detection and burst pipe repair

What they rang about
We investigated a suspected water leak after water was reported pooling on the front lawn while the water meter kept ticking over.
What Ben found
Ben's leak detection testing confirmed a water leak located in the backyard beneath some concreted brickwork.
What Ben did
Ben excavated the ground, replaced the burst copper pipe section, and successfully retested the waterline.
Ben
Pressure test on the shower pipework

December 2025

Maribyrnong

Shower leak detection and drain maintenance

What they rang about
We were called out to investigate water appearing around the shower.
What Lachie found
Leak testing revealed water seeping beneath the shower screen due to inadequate sealing, alongside minor gurgling noises from the basins.
What Lachie did
Lachie completed leak detection testing, plunged the basins, and treated the drains with a grease solution.
Lachie
Excavated corner of a house exposing the water pipework

November 2025

Hastings

Burst pipe leak detection and repair

What they rang about
The customer woke up to the sound of water running inside the walls and switched off the mains.
What Mitch found
Mitch traced the hidden leak by inspecting the pipework under the house and excavating the front corner of the property.
What Mitch did
Mitch exposed the damaged pipework and ran a new line to reconnect it to the existing water system.
Mitch
Pressure gauge testing the shower pipework

November 2025

Melbourne

Leak detection for apartment shower

What they rang about
The customer noticed water damage around the bathroom skirting and suspected a drainage problem.
What Lachie found
Lachie found that cracked grout and failed sealant in the corner were letting water in during showers.
What Lachie did
Lachie ran pressure, drain and spray tests, confirmed the pipes were sound, and pinpointed the failed grout and sealant for repair.
Lachie
Leak detection gear set up in the garden

October 2025

Brighton East

Locating a hidden leak on a sprinkler line

What they rang about
The customer reached out after receiving a notification from the water authority about a suspected leak.
What Ben found
After testing the property's water system, Ben traced the leak to a sprinkler line.
What Ben did
Ben shut off the faulty sprinkler line and successfully retested the system to ensure it held pressure.
Ben
Corroded copper pipe leaking under the concrete
Before

October 2025

Hoppers Crossing

Leak detection and pipe repair under concrete

What they rang about
We performed leak detection to investigate an issue at the property.
What Jared found
Leak detection uncovered a leak under the concrete at the property's lead-in line.
What Jared did
Following leak detection, Jared cut the concrete, repaired the pipe, tested the water line, and backfilled with crushed rock.
Jared
Corroded copper pipe joint behind the toilet

August 2025

South Melbourne

Leak detection for apartment ceiling leak

What they rang about
We responded to a leak detection request after water leaked through a ceiling vent from the bathroom above.
What Lachie found
Lachie found high water pressure measuring 800 kPa while the bathroom seals and grout were in good condition.
What Lachie did
Lachie carried out leak detection by conducting a shower test, checking the water pressure, and inspecting the bathroom seals and grout.
Lachie
Pressure gauge testing the bathroom water pipes

August 2025

Mount Martha

Bathroom leak traced to the shower base

What they rang about
Water was escaping from the bathroom and damaging the architraves.
What Ben found
Pressure testing the pipes and flood testing the shower showed the leak was coming from the shower base, not the pipework.
What Ben did
Ben tested the water lines and waste, and recommended resealing and regrouting the shower base.
Ben
Ceiling opened up below the upstairs bathroom

May 2025

Harrison

Leak Detection and Upstairs Shower Repair

What they rang about
The customer reported water leaking from the bathroom down to the ground level, resulting in damaged plaster and mould.
What Gerry found
Leak detection testing revealed a pressure drop caused by a faulty, incorrectly installed shower head that had been leaking into the ceiling space.
What Gerry did
Gerry cut away the damaged plasterboard, repaired the leaking shower head on the spot, and installed a snap vent to cover the access hole.
Gerry
Thermal camera tracing moisture around the shower

May 2025

Williams Landing

Ensuite shower leak detection

What they rang about
We carried out leak detection after the customer reported their ensuite shower was still wetting the adjacent carpet despite previous regrouting work.
What Jarryd found
Jarryd's leak detection testing confirmed the internal pipework behind the wall was intact, but showed water was penetrating beneath the floor tiles from the shower screen.
What Jarryd did
Jarryd completed thorough leak detection to pinpoint the source of the moisture and recommended a specialist for the required sealing work.
Jarryd
Leaking water pipe fitting removed from the wall

May 2025

South Kingsville

Leak detection and cold water pipe repair

What they rang about
We helped track down a leak after water staining appeared on the ceiling beneath the upstairs ensuite.
What Brady found
Brady's leak detection revealed a slow leak coming from a faulty fitting hidden behind the vanity wall.
What Brady did
Brady shut off the water, removed the vanity to access the area, and replaced the defective fitting.
Brady
Ceiling shower head reinstalled and tested

May 2025

Footscray

Leak detection and shower repair

What they rang about
We investigated a leak coming through the ceiling during shower use, along with a slow-draining toilet.
What Thane found
Thane's leak detection confirmed the roof-mounted shower head leaked during use and a paper blockage caused the slow drain.
What Thane did
Thane reinstalled the shower head, replaced the mixer cartridge and PTR valve, and cleared the toilet drain blockage.
Thane
Pressure test showing the water line was losing pressure

April 2025

North Melbourne

Leak detection and pipe repairs

What they rang about
We carried out leak detection after an evident burst pipe was reported in a unit's rear laneway.
What Thane found
Thane's leak detection tests uncovered a split poly pipe hidden beneath the garage concrete.
What Thane did
Using leak detection equipment, Thane pinpointed the fault and replaced the split pipe, basin mixer, and associated valves.
Thane
Pressure test on the ensuite shower pipework

April 2025

Taylors Hill

Leak detection for an ensuite shower leak

What they rang about
Leak detection was requested after a small puddle started gathering just outside the ensuite shower.
What Brady found
Leak detection testing confirmed that the pressure test passed while the spray and flood tests failed.
What Brady did
Brady performed thorough leak detection work and installed new wall top assemblies.
Brady
Pressure test set up at the water meter

April 2025

Greenvale

Leak detection for hidden burst pipe

What they rang about
For leak detection, the customer reported a high water bill and noticed the water meter kept ticking over when all water was turned off.
What Jarryd found
Jarryd's leak detection confirmed a burst pipe underneath the concrete path.
What Jarryd did
During leak detection, Jarryd used acoustic equipment to locate the leak.
Jarryd
Pressure test on the water service

February 2025

Sydenham

Leak detection and water line replacement

What they rang about
Leak detection was requested after a household noticed their water bill was three times higher than normal with no visible leaks anywhere on the property.
What Thane found
Leak detection testing located a defective section of poly pipe close to the front door.
What Thane did
Leak detection repairs involved excavating the ground and replacing the faulty pipe from the meter to the front porch with new copper, alongside installing a pressure regulator.
Thane
Water meter in a garden bed where the underground leak was traced

December 2024

Dandenong North

Locating and repairing an underground burst pipe

What they rang about
The homeowners reported a massive water bill, constant rushing water noises, and water pooling under the house after another plumber couldn't find the source.
What Adam found
Adam's leak detection specialist tracked down a sudden, unexpected burst water pipe below the ground.
What Adam did
Adam cut the concrete path, excavated the soil to expose the pipe, and replaced the damaged copper section.
Adam
Pressure test on the recycled water line

December 2024

Donnybrook

Leak detection for running recycled water meter

What they rang about
We were called out for leak detection after a recycled water meter kept running while no water was being used.
What Jarryd found
Jarryd's leak detection revealed a burst recycled water pipe hidden under the concrete near the electrical meter box.
What Jarryd did
Jarryd completed the leak detection so the owner could discuss the issue with their builder and insurance.
Jarryd
Water test in the ensuite shower

November 2024

Pascoe Vale South

Leak detection for ensuite and main showers

What they rang about
Leak detection was needed to investigate water issues affecting both the ensuite and main bathroom showers.
What Brady found
Leak detection testing revealed that both showers passed pressure checks but failed flood and spray tests, with the ensuite grouting and shower screen seals appearing to leak.
What Brady did
Leak detection testing was performed on both showers to locate the source of the water escape.
Brady
Pressure test on the shower pipework

November 2024

Wyndham Vale

Leak detection for an upstairs shower

What they rang about
Water was dripping through the ceiling below the upstairs bathroom.
What Jarryd found
The plumbing behind the wall was fine; the leak was coming from the shower screen and base sealant.
What Jarryd did
Jarryd completed thorough pressure, drain, and spray tests to locate the leak and advised on having the area resealed.
Jarryd

Our reviews from customers with hidden leaks

Same day call-out and Jared was a legend. Initially called because of a leak somewhere that needed fixing. Jared managed to locate and fix the leak no issues, and generally help get the plumbing in our house up to a good standard - something we needed to do as first time home owners. Would definitely recommend!

Reply from Jared

Hi Toby, thank you for the fantastic review. I'm glad we were able to get things in order throughout the home, and thank you for being so welcoming. Please reach out if you need any assistance in the future! Thanks, Jared

Toby RossGeelong
I found Thane to be very informative in relaying the problem and the requirements to fix the water leak. Upon completion Thane showed me what he had done and why. He also checked all the internal and external taps and a checklist of some minor leaks within the dwelling. Very happy with his work.

Reply from Thane

Hey Eric, thank you so much for the kind words. I’m very glad to hear you were happy with my work. It was a pleasure to work on your awesome property Please reach out in the future if you ever need Thane

ERIC BOOTHMelbourne
I would like to highly recommend Brady for his outstanding work in finding and fixing a difficult water leak. He arrived on time, explained what needed to be done and quoted a price for the work. It is difficult to find a trustworthy and reliable plumber. I can highly recommend Brady for his excellent work.

Reply from Brady

Thank you so much for your kind words and recommendation. I really appreciate you taking the time to share your experience. Water leaks can sometimes be tricky to track down, so I’m glad I was able to locate the issue and get it repaired for you. I always aim to be upfront with what needs to be done and provide clear communication from start to finish. It means a lot to hear that you found my service trustworthy and reliable. Thanks again for your support, and if you ever need a hand in the future, I’d be more than happy to help. – Brady

David GallagherGeelong
Conrad came and helped assess our leak/plumbing, he was very kind, thorough and explained everything well! Thank you for your assistance Conrad!

Reply from Conrad

Thank you very much for the kind review. I really appreciate it! I'm glad I could help you understand your plumbing system. If you need anything in the future, please let me know! Thanks again, Conrad

Nilani KCanberra
Great service! I was informed of plumbers arrival throughout morning. Riley turned up, checked out the leak, explaining everything as he went along. I had a couple of jobs completed.Great plumber and I would highly recommend using them again. Thanks!

Reply from Riley

Thanks Kylie, It's great to hear you enjoyed our service from start to finish! Glad to get those extra couple jobs sorted out for you too. Always happy to lend a helping hand if required in future! Best of luck taking care of the fish. Cheers, Riley.

Kylie ClarkMelbourne
Two quite separate leaks in the body corporate pipes, were detected and completely fixed. The first by Ben and the second by Conrad - both lovely guys as well as being good at their jobs. Conrad also did a great job updating some of our internal plumbing. Happy to recommend the company and the individuals.

Reply from Conrad and Ben

Thanks so much, Tom! Really appreciate you taking the time to leave us a review. I’m glad Ben and I could get those leaks sorted and help with the plumbing updates as well. Thanks again for your kind words and recommendation! It was a pleasure helping out! Cheers, Conrad & Ben

Tom GreenMelbourne
After getting in contact with the office they organise someone to come and see the issue at my house pretty much the next day. There are two blokes that were on shift. Josh and Charles were fantastic. They found the issue immediately, Provided three separate quotes and got straight to it. Josh and Charles were polite and did a really good job. Definitely going to use them again.

Reply from Fix-It Right

Hi Trevor, thank you for the review! Glad we could tackle the pesky noise and fix the leaking taps for you. All the best with recovery, thanks Josh and Charles

Trevor KeyesCanberra
Bradey was on time , efficient and very good at communicating the plumbing problems related to the sewerage and to a bathroom leak . He was very thorough and provided a comprehensive service and some options for problem solving . Will definitely use this company again .

Reply from Brady

Hey Michelle, thank you so much for leaving this amazing feedback! I’m glad that you’re happy with our service, and the advice we gave to you. If there are any other problems please don’t hesitate to give us a call we’re here to help. Thanks again for choosing fix it right plumbing Brady

Michelle CGeelong
Excellent service. Thane managed to find the water leak on my property and fixed it. He explained the work done. He was very organised and efficient and picked up a couple of issues that needed to be fixed as well.

Reply from Thane

Hey Noha, thank you for taking the time to leave a review! I'm so glad we were able to help out with your tricky leak! Thank you for being understanding and patient while we worked through it together! Please don't hesitate to contact me again should you ever need! Thanks again, Thane!

Noha SolimanMelbourne
Riley was fantastic he helped fix my leak, as well as doing a general health check. Highly recommend!

Reply from Riley

Thanks Ethan for taking the time to leave such great review! Glad to help out and all the best! If you ever need any help in the future please reach out! Thanks again, Riley

Ethan FichmanMelbourne
Incredible service and work done by Thane. We have had an ongoing issue with our plumbing for over 10years, with multiple plumbers coming to inspect the issue and never giving us a real resolution or pinpointing where the problem was coming from. It has been very frustrating situation to deal with. We decided to call “Fix it right plumbing” as we received their business card in the mail. Booking was swift and easy with head office letting you know when the plumber would be arriving. No sitting around and waiting aimlessly for hours. Thane arrived and done a thorough inspection and assessment, taking time to asses the issue we were having. After many years of not having any idea what the issue was, Thanes thorough inspection addressed a very serious issue that honestly could’ve been resolved sooner if the past plumbers had cared to look into it. Thane is an outstanding plumber and is very professional and kind towards the delicate issues that arise within plumbing. Absolutely recommend. 10/10

Reply from Thane

Thank you so much for your wonderful review, Helena! It really means a lot to hear such kind words. I completely understand how frustrating it must have been dealing with an unresolved plumbing issue for so many years, so I’m really glad I was able to get to the bottom of it and provide you with a proper resolution. That’s exactly what I strive to do, take the time to thoroughly assess the situation and make sure nothing gets overlooked. I’ll also pass on your kind words about the booking process to the team at head office! We appreciate you choosing Fix It Right Plumbing and hope you won’t have any more plumbing troubles, but if you ever do, we’re always here to help. Thane

helena obtulovicMelbourne
Ben from Fix It Right Plumbing has done a fantastic job on the two jobs we have had done in the last month . 1st was helping us was with water leak detection and the 2nd was installing a new dishwasher . Highly recommend Ben and Fix It Right Plumbing

Reply from Ben

Thanks for taking the time to leave some feedback I really appreciate it, I hope you enjoy having a dishwasher again! If you need us again feel free to get in touch. Thanks, Ben

Jenny BakerMelbourne
Blaze was is a really nice guy and did a amazing job on my new pressure regulator. He also did a leak detection test to try find a possible leak, there was no leak to be found so he put my mind at ease. Blaze is very informed and very professional with his plumbing, not once was he not respectful and caring towards me and im very appreciative of his work.

Reply from Fix-It Right

Hey Michael. Thank you for taking the time to leave a great review, I really appreciate it. I’m glad I could help you by fixing your plumbing problems. If you ever need a plumber again please feel free to contact us. Thanks again. Sean

Michael HusseinCanberra
Brady came out to fix a leak and remove a pump and did such a great job, was able to help and communicate the issue and how he was going to rectify. Fixed the issue all in one day and great with any further questions during and after the repairs. When we have more coin to get more plumbing done, we will definitely be asking for Brady

Reply from Brady

Hey Bailey , thank you so much for leaving this amazing feedback! I’m glad that you’re happy with my service, and the advice i gave to you. If there are any other problems please don’t hesitate to give us a call we’re here to help. Thanks again for choosing fix it right plumbing Brady

Bailey GatherumGeelong
Had a leaking shower and called Fix it Right. Jared was great he found the source of the leak and explained everything clearly and did a great job promptly repairing the leak and replacing our damaged shower head Relieved and very pleased the leak has been fixed.

Reply from Jared

Hi Kane, thank you for leaving a review. I'm happy that we got to the bottom of your shower issue and were able to resolve everything. Don't hesitate to call us for any future works. Thanks, Jared

Kane ThomasGeelong
From my first phone call to the office to organise someone to come and have a look at a couple of issues, to the completion of the work I couldn't have been more impressed with the service I received from the Fix It Right plumbing team. Josh was brilliant, constantly keeping me informed of progress and always giving me a heads up when he was due to arrive. Josh was able to resolve a long standing issue with drainage seeping into my garage. His solution was first class and the amount of work he did to Fix It Right was exceptional. Can't recommend highly enough Josh and the entire Fix It Right team. It's great to know, that if we ever have any other issues we will be able to count on them to resolve any issues. Great work Josh and team.

Reply from Josh

Hi Michael it was a pleasure getting to know you and your family. Glad that the “drainage to get the tails wagging package” suited you and your family's needs. It was great to see that it was already doing its job and the dogs were happy. Thanks for the golf clubs too! Cheers Josh

Michael RobertsCanberra
Exceptional service from enquiry to completion. I called due to an upstairs shower causing damage to the downstairs ceiling. The staff were helpful on the phone and arranged for Blaze to be at our property within 30 minutes. Blaze was friendly, professional and knowledgeable, he was able to identify the problem, explain it and fix it correctly. If you need a great local plumber, this is who you call.

Reply from Fix-It Right

Thank you Jade for the google review, was amazing meeting you and your family. Especially all three Labradors! - Blaze

Jade HowardCanberra
Josh from Fix It Right Plumbing (Canberra) was fantastic. He gave me a 30-minute heads up before arriving and was super friendly and easy-going from the start. He thoroughly inspected an unusual leak issue and also checked the rest of the property, identifying a few things I wasn’t aware of. I really appreciated his honesty and clear communication about the best way forward, especially considering cost and time. The free call-out fee and comprehensive inspection are huge selling points. Highly recommend — I’ll update this review should I move ahead with the quoted work.

Reply from Fix-It Right

Thanks so much for the review Amanda! Glad I could give you more of an understanding about how your evaporative cooler works and the best options going forward. Thanks Josh.

Amanda MeslerCanberra
We had Brady come out to check for a shower leak. He was very thorough. He checked everything. Explained everything. Gave us prices before doing anything and was a really nice guy.

Reply from Brady

Hey Herbet, thank you so much for leaving this amazing feedback! I’m glad that you’re happy with my service, and the advice i gave to you. If there are any other problems please don’t hesitate to give us a call we’re here to help. Thanks again for choosing fix it right plumbing Brady

Herbert WatsonGeelong
Fix It Right Torquay. Jared assisted us today with our problem leak, extremely pleasant, great explanation of the issue, and efficient service.

Reply from Fix-It Right

Hi Robyn, thank you for the fantastic feedback and I'm happy that we were able to provide a pleasant service with our call. Thanks, Jared

Robyn SchmidtCanberra
I contacted Fix it Right at the suggestion of a family member after receiving a leak alert from South East Water. Plumbing issues are always stressful, especially when there is no obvious problem, so I was delighted to meet plumber Ben who calmly and reassuringly performed a thorough inspection and testing on my entire system, identified and fixed the immediate issue on the spot and then provided quotes and options for some other long overdue upgrades to my ageing property. Communication from their office staff prior to the appointment re making a suitable time, updates to arrival times etc was great. This is a business that respects its customer’s time and values their satisfaction.

Reply from Ben

Thank you for the very kind words, I'm glad I was able to diagnose the issue with your suspected water leak. We are very aware how stressful it can be having a plumber attend your property I'm glad I was able to make it as pleasant as possible for you. Thanks again, Ben

Susan DunneMelbourne
I had a great experience with Blaze from Fix It Right Plumbing. He did an excellent job fixing the leaks in both our kitchen and bathroom. Blaze was friendly, professional, and very courteous throughout the whole process. He explained everything clearly, worked efficiently, and left the area clean and tidy once the job was done. Highly recommend his service!

Reply from Fix-It Right

Thank you Mali for this amazing review, appreciate the kind words and support Thanks blaze

Mali WijesundaraCanberra
I called Fix It Right Plumbing for assistance with an unknown water leak in my front yard. I especially asked for Jack A from Fix It Right Plumbing Carrum Downs VIC, as I have used this company once before. Jack A was able to analyse the issue quickly and provided clear details of works required. He is such a professional individual and a good human. All works have been completed to an excellent standard. From start to finish, this business is getting it right. So happy considering the nature of the situation. Thankyou Rachel for being so lovely and helpful over the phone too. A perfect first contact representing your business.

Reply from Rachael

Hey Shelly. Thank you so much for your amazing 5-star review, you honestly made my day! Jack is not only great at what he does, but he’s a genuinely good person, and it’s lovely to see that shine through in your experience. Thank you personally for your lovely words about my help over the phone, it means a lot. Being your first point of contact is something I take seriously, and I’m glad it helped make the whole experience a little easier. We'll be here for you if & when needed. Cheers. Rachael

ShellzCanberra
Jack came out the same day to fix a tricky water leak, which was a huge relief. He was polite and friendly, clearly explained what the problem was, and gave us options for the work needed. The repair was done efficiently. I’d happily recommend Jack to anyone needing a reliable plumber.

Reply from Fix-It Right

Thanks so much for the lovely feedback, Heather! I’m really glad I could get out the same day and help sort out the leak for you. I appreciate the recommendation and it was a pleasure assisting you. Don’t hesitate to reach out if you ever need anything in the future. You guys are super lucky to have a house big enough for the whole extended family to spend nye together

Heather KiddMelbourne
Jared was fantastic. What we thought was going to be a simple fix soon became much more than that and Jared's attention to detail found a problem that we did not know existed and Has no doubt saved us have a major issue to deal with at a later time. Jared was professional, talked me through every step of the way and problem solved the issue which is now fully resolved. It was a little more expensive than I had imagine, but it was a much bigger job than I imagined and Jared checked with me each time it became apparent that it was a bigger job than anticipated. The systems and equipment were first class. Thank you

Reply from Jared

Hi Michael thank you for the fantastic review. I'm so glad we were able to get to the bottom of your issues and resolve them for good. Thank you for your patience and we appreciate that our service has been up to your standard. Thanks, Jared

Michael PoultonMelbourne
My place needed a maintenance check up which Thane undertook in a thorough and informative manner. It was a relief to be finally rid of odd odours and leaks, and reassuring that hot water service and other items were ok. Definitely recommend his can do and respectful manner.

Reply from Thane

Hey Jacky, thank you for the kind feedback & for the beetroot relish! It was such a pleasure being able to assist Please reach out should you ever need Thane

Jacky TalbotMelbourne
Jack S did an excellent job fixing our leaking kitchen sink. He was professional, punctual, and quickly identified and resolved the issue. Our sink is working perfectly now! Highly recommend his service.

Reply from Jack

Hi Candy. Thanks for taking time out of your day to leave such fantastic feedback. I’m really glad I could get your kitchen sink back up and running so you can use it again! It was great to be able to give you the service you deserve. Cheers. Jack

Candy FengMelbourne
Brady and Wolf came out the day we called them for a pretty significant leak. Very friendly, reassuring and upfront with work and cost throughout the whole process. Leak was found almost straight away and fixed on the day. Showed and explained to us what had happened. Cleaned up after themselves. Checked the rest of the plumbing and gave us recommendations for future work. Highly recommend.

Reply from Brady

Hey Emma, thank you so much for leaving this amazing feedback! For myself and wolf I’m glad that you’re happy with our service, and the advice we gave to you. If there are any other problems please don’t hesitate to give us a call we’re here to help. Thanks again for choosing Fix It Right Plumbing Brady

Emma CollinsGeelong
Brady was awesome. Prompt and reliable service. Honest and very quick to find the problem with our shower issue causing a major leak to our downstairs kitchen ceiling. Gave us a full report including photos that will help us a lot with getting the issue resolved. Highly recommend!

Reply from Brady

Hey Tazz, thank you so much for leaving this amazing feedback! I’m glad that you’re happy with my service, and the advice i gave to you. Best of luck with getting that shower sorted If there are any other problems please don’t hesitate to give us a call we’re here to help. Thanks again for choosing Fix It Right Plumbing Brady

Tazz DaManGeelong
Jarryd from fix it right was wonderful. He provided concise information, ensured that he kept in touch regarding arrival times and located our leak very quickly with his specialised equipment. Highly recommend

Reply from Jarryd

Hey Renae Thanks again for choosing FIX-IT RIGHT PLUMBING. Thank you for finding the time to write such a great review. It was a pleasure to assist you with your hidden water leak at your lovely home in Indented Heads If there is anything else in the future please reach out to us and we be able to help. Thanks Jarryd

Renae DuncanGeelong
Brady was so helpful and generous in answering our questions and examining for any leaks thoroughly. He gave us a good rundown on next steps and options for what we could do. Was very informative!

Reply from Brady

Hey Erandi, thank you so much for leaving this amazing feedback! I’m glad that you’re happy with my service, and the advice I gave to you. If you have any questions at all about your plumbing feel free to give me a call If there are any other problems please don’t hesitate to give us a call we’re here to help. Thanks again for choosing fix it right plumbing Brady

Erandi GoonetillekeGeelong
Jarryd was extremely professional for the shower cabin leak we had in our proeprty in Geelong. Helped us with identifying the issue and suggested the next steps as well. Highly recommended fix it services and Jerryd as well.

Reply from Jarryd

Hey Bhagirath Thanks again for choosing FIX-IT RIGHT PLUMBING. Thank you for finding the time to write such a great review. It was a pleasure to get your leaking shower sorted and your stormwater looked at, at your lovely home in Highton. If there is anything else in the future please reach out to us and we be able to help. Thanks Jarryd

Bhagirath TrivediGeelong
Brady the plumber was super helpful in working out what is happening with our leak. He was very helpful and good at communicating.

Reply from Brady

Hey Scotia, thank you so much for leaving this amazing feedback! I’m glad that you’re happy with my service, and the advice I gave to put you in the right direction! If there are any other problems please don’t hesitate to give us a call we’re here to help. Thanks again for choosing Fix It Right Plumbing Brady

Scotia MullinGeelong
I've had Brady to do the leakage inspection at my property. Spot on first time as the name suggests. Highly recommended!!!

Reply from Brady

Hey Admin Alphatex, thank you so much for leaving this amazing feedback for myself and the team! I’m glad that you’re happy with my service, and the advice I gave to put you in the right direction! If there are any other problems please don’t hesitate to give us a call, we’re here to help. Thanks again for choosing Fix-It Right Plumbing. Cheers. Brady

Admin AlphatexGeelong
I have used their Service to fix my tap leaks, Jarryd helped us to do full investigation of our plumbing and gave great recommendations and solved the problem.

Reply from Jarryd

Hey Bharath Thanks again for choosing FIX-IT RIGHT PLUMBING. Thank you for finding the time to write such a great review. If there is anything else in the future please reach out to us and we be able to help. Thanks Jarryd

bharath kumarGeelong
Had a leaking upstairs shower damaging the down stairs ceiling. Plumber had the issue diagnosed and repaired before lunchtime. Good workmanship, open and honest about costs and time throughout the whole process. Highly recommend.

Reply from Fix-It Right

Hey Alex, thanks for taking the time to leave a review, the feedback really means a lot, so happy I could sort it out for you in the day and avoid any further damage!

Alex RobertsonCanberra
Had an unknown leak in the house, called Fix It Right Plumbing and Jack was over within the hour. Was thorough with his inspection, and provided a few options to myself on how to proceed. The job was completed in a few hours. Really impressed with the time it took to arrive, and the work completed.

Reply from Jack

Hey Jason a pleasure solving all your plumbing issues at a timely manner. I love hearing you had a great experience. If you need anything else just call:) Jack

Jason RosMelbourne
Lachie was awesome, super knowledgeable and invested in making sure my problem was fully resolved. The company had also helped me with a leak issue a couple years before as well, and I would recommend them to anyone needing quality plumbing work and expertise.

Reply from Lachie

Hi Rachel, Thank you so much for the wonderful review and for trusting us again after a few years! It’s good to hear I was able to get everything sorted for you and make sure the problem was fully resolved. Truly appreciate your recommendation and your ongoing support. Lachie

Rachel ChoongMelbourne
Brady from Fix It Right did an outstanding job with my water leak He explained the cost to me and explained how job was going to be done. Brady was really professional in his work. and the job was done to my complete satisfaction. really satisfied with his work.

Reply from Brady

Hey Daniel, thank you so much for leaving this amazing feedback! I’m glad that you’re happy with my service, and the advice i gave to you. I hope you enjoy saving on your water bill! If there are any other problems please don’t hesitate to give us a call we’re here to help. Thanks again for choosing Fix It Right Plumbing Brady

Daniel HendersonMelbourne
Lachie was helpful and thorough with the leak checks for my shower and put my mind at ease by answering all the questions I threw at him. Would highly recommend his work to anyone!

Reply from Lachie

Hey Justin, Thanks for the kind words! Happy I could put your mind at ease and get those leak checks done properly. Appreciate you recommending my work — means a lot. Lachie

Justin LeeMelbourne
Adam from Fixitright came to find a leak in our large home. He found it, he fixed it and he was very professional and well mannered. I do recommend this firm

Reply from Adam

Thanks Marcus for a great review of me and the company. I really enjoy looking for hidden leaks like yours (and turning them into easier than anticipated finds!) and you were a pleasure to work for. Please keep us in mind if you have any further plumbing concerns in the future. Cheers, Adam.

Marcus RoseMelbourne
Thane was very polite and provided a great service fixing all of our plumbing issues and detecting additional leaks we didn’t know we had. We would recommend using fix it if you’re looking for a reliable plumber!

Reply from Thane

Hey Cloudia, thank you for the amazing feedback. I’m super pleased I was able to assist in preventing some disasters! Good luck with your newest addition, hopefully pup has a new play buddy. Thane

Cloudia WilsonMelbourne
Traci is the first girl plumber I've ever met and she is just a Super Woman! I have to say it's a challenging job to find the leakage and fix it in few hours but Traci handled it like a breeze. Please accept my respect.

Reply from Fix-It Right

Thank you for the kind words Philip, was a pleasure working at your property and so nice to see how interested you were with all of the tools and technology brought out. Happy I could fix the water leak for you please let us know if you have any further plumbing concerns.

Philip ChuMelbourne
In this day and time it’s very difficult to get any thing done, let alone right.. but at fix it right plumbing they did both and on time!! found the leak and fixed it!! Adam could not have been more professional or helpful

Reply from Adam

Hi Tony, thank you for your support by writing such a positive review of me! I strive to find and fix all of my leaks on the same day I arrive, something that I was able to do on your property and I hope this helped - seeing you drove such a distance to meet me from where you are living now. I think all trades that arrive at a persons home should be professional, it’s a shame not every company aligns with these values though… but it is nice to be recognized for this. Hope you have a great year going forward. Cheers, Adam

Tony BickeryMelbourne
We had water leakage issues for a while now. We contacted fix it right plumbers to fix it right so that we won't face the issue no more. Brady from their team did a fantastic job and also made sure the issue was resolved for good. Happy customer!😊

Reply from Brady

Hey Milav. Thank you so much for leaving this amazing feedback for myself and the team! I’m glad that you’re happy with my service, and the advice I gave to put you in the right direction! If there are any other problems please don’t hesitate to give us a call, we’re here to help!. Thanks again for choosing Fix-It Right Plumbing Cheers. Brady

Milav ThakkarGeelong
I would certainly recommend Fix it Right Plumbing. We had tiles lifting in a newish bathroom and from taking my call to scheduling. Process was friendly and easy. Adam attended was super professional, kept myself and our builder in the loop and keep me well informed of the problem and the solution. Well worth engaging the Fix it Right team.

Reply from Adam

Thank you Nick for writing such a lovely review. It’s always nice to work for someone that stays positive in a time that may be easier to be difficult, and you stayed positive and open to the works needed to find your shower leak, so your builder could be informed. I know that my day was set in a positive motion having met you and I was able to help more customers throughout the day with a smile and cheer. Thank you, Adam.

nick callanderMelbourne
We called Fix It Right Plumbing after discovering a leaking pipe behind our solid brick wall. Their plumber Ben arrived on time and discussed with us all available options, he was very easy to deal with and made the process a lot easier. We were extremely happy with how he managed to resolve our issue. The standard of his work was incredible we would highly recommend him to friends and family.

Reply from Ben

Thank you for the incredible feedback Shaun, I’m glad I was able to work with you to come up with a solution that best suited you, I pride myself on my workmanship I really appreciate the positive comments. Hope you have a fantastic new years. If you ever need us again don’t hesitate to get in touch. Thanks, Ben

ShaunMelbourne
I have no hesitation in recommending fix it right plumbing, Carrum Downs. After receiving notifications from Southeast water that I may have a leak in my plumbing system according to my digital water meter, I phoned Fix It Right Plumbing Carrum Downs who promptly sent Adam who looked around the property and checked readings I had taken from my water meter over the weekend. He came to a decision that there may be a glitch in their system and it turns out he was right. No expensive equipment and Time was required. Thank you, Adam and Fix it Right Plumbing .

Reply from Adam

Hi Rhonda, thank you for leaving a really appreciative review of my leak detection service. You keep a well looked after house and I was surprised that you may have had a burst pipe… I’m glad we carried out our initial inspection properly and confirmed that it was in-fact a meter issue. Please feel free to call us in the future if the need arises about any of your plumbing concerns. Cheers, Adam.

Rhonda GrayMelbourne
Conrad did an awesome job fixing a leak at my place. He found the problem quickly and explained everything clearly before getting to work. Super professional and efficient. The whole process was smooth, and he made sure everything was cleaned up afterward. Really impressed with his work. Highly recommend Conrad!

Reply from Fix-It Right

Thank you so much for the amazing review, it was fantastic working with you and I really enjoyed getting to know you and hope to hear from you in the future.

Long MaiMelbourne
Had a water leak somewhere in the front yard and needed to get it fixed quickly. Booked online and had Conrad out the next morning to take a look. Called me half an hour before arrival, and turned up on time. Did an excellent job, manage to diagnose exactly where the leak was, excavated about 50cm down, discovered the pipe had been bent and split due to a tree root, repaired it, and was all done within a few hours. Great communication, no mess, lawn looks almost like it did previously. May not be the cheapest, but would definitely recommend Fix It Right for any tricky jobs.

Reply from Fix-It Right

Thank you for the fantastic review Greg! I’m glad you are happy with the outcome of the job!

Greg AndersMelbourne
To say that they're a professional unit is an understatement! The Fix It Right team checked all areas, quickly finding the source of the issue and quoted thoroughly, allowing options according to budget, and got the job done. Flooding prevented, cistern safe, pressure just right and no more ailing taps. I would recommend Josh & Harry, and the office team, to all. They understand customer service at the highest level.

Reply from Fix-It Right

Hey there Elaine! Thanks so much for writing us such a nice review! It was a pleasure being able to help you out with your plumbing needs, and we’re glad we could put your mind at ease. Feel free to reach out if you ever need any help in the future! It was also a pleasure to meet your furry friend, despite the vocal performance! Thanks heaps again, Harry & Josh - Fix-It Right Plumbing

Elaine TMelbourne
We had a burst pipe that was flooding our living room a week before Christmas. After almost 6 weeks and 3 visits from other plumbers we cut our losses and found Adam at Fix It Right. Inside his first visit, Adam was able to detect the source of the leak and provided a set of options for us without any pressure or obligation for us to continue work with him. By the next day the entire issue was resolved — pipe located and repaired, excavation reinstated and preventative measures put in place to limit the likelihood of something similar happening again. Adam turned up at 8.30am on the dot both mornings, was professional, efficient and is obviously great at what he does. The main reason for our review though is that Adam was compassionate to our circumstances and genuinely wanted to help remedy a very stressful situation to us. We will never use another plumber and my partner and I are both very grateful.

Reply from Adam

Hi Geoffrey, thank you so much for writing such an in-depth and wonderful review of our experiences together - trying to find your pesky burst pipe. I pride myself on working along side my customers to create options that will help them in their home and with their long term options in mind. You and your partner were so lovely and upfront about your concerns, in particular with the previous plumbers approach, of which I am happy we could come up with (in the end?) somewhat of an easy repair. I look forward to helping you in the future as well (hopefully not too soon!). Cheers, Adam.

Geoffrey TaylorMelbourne
Adam used his experience and equipment to systematically locate the water leak , evident form our high water bill. He fixed the problem with a minimum of fuss quickly and within the quote. He also advised to contact our water provider to seek a water bill reduction. Adam was very personable and knowledgeable and it also showed the cost benefits of being a member of FIPlumbing.

Reply from Adam

Thank you Ian, it means a lot that you left this review! I was glad that the burst water pipe was easily found and that we could repair it on the spot for you. Good luck going into the future with your travels and the new grandchildren… this will be an exciting time coming up! Cheers, Adam.

Ian DavisMelbourne
I was impressed with how quickly Fix It Right responded to my urgent request to fix a leak. I would like to thank Traci for her prompt response. Her exceptional work and commitment to completing a complex plumbing job in a challenging location is highly commendable. Her professionalism, proficiency, and attention to detail were truly exemplary. Despite the difficulties presented by the environment, she approached the task with skill and completed it in a timely manner, exceeding my expectations. Her expertise and commitment to excellence are highly appreciated."

Reply from Fix-It Right

Thank you so much for your kind works Roger, it was a pleasure to meet you. Couldn’t have done it without your help, I appreciated your input and feeding the pipe under the house for me. You are a kind man. Please don’t hesitate to give us a call for any further plumbing works. Take care, Trace

Roger OakleyMelbourne
Highly recommend. Thane was fantastic - solved a mysterious, very strong mould smell that made the front rooms of our house foul for almost a year. Thane took the time to explain what he was thinking, why, and the options. Very clear on pricing before he did each step. Very knowledgeable and relentless in pursuit of a solution, until it was fixed. It took four days including Thane digging trenches, emptying a charged rainwater system, and fixing a ruptured sewage pipe as well, but we got there. Smell is gone. Thank you Thane and Richard.

Reply from Thane

Hey Yvette, I am so grateful that I was able to help resolve such a burden for you. Thank you for being so patient and accomodating throughout the entire four days Such a great feeling knowing Leo can go back to enjoying his room Please reach out should you ever need Thane

Yvette RadasMelbourne
Full credit goes to Mitch. He asked some questions, investigated the variables, conducted a series of tests, then found the problem area to the exact precise location. He is very pleasant, experienced, and knowledgeable. Many thanks to the company for sending such a skilled plumber to resolve our issue.
Suzanne FMelbourne
Jarred was a lovely professional who was on time and great on his job to detect a leak in our bathroom. The leak was detected and we were adviced accordingly given a fixers contact since the issue to be resolved was related to tiling. Highly recommend Fix it right plumbing.

Reply from Jarryd

Hi Andy, Thank you for finding the time to write such a great review. It was a pleasure to investigate your bathroom leak. I’m very glad to hear you are happy with our service. If there is anything else in the future please reach out to us and we be able to help. Thanks, Jarryd Fix-It Right Plumbing

AndreyaGeelong
Brady provided great service, easily identified leaking pipe coming from concrete slab in bathroom, got the jackhammer out and resolved it in a timely manner, and to my surprise patched up the slab, cleaned the area like it never happened. Reasonably priced, and Brady was helpful. Definitely would use again.

Reply from Brady

Hey Sammy, thanks for choosing fix it right plumbing it was my pleasure to fix your burst water line and get your mains water back up and running. And always try to do my best to make it look like I was never there. thanks again Sammy if there are any other issues please don’t hesitate to give us a call happy to help Brady

Sammy AlamGeelong
Great service! Called them for a leak issue and they were able to provide their service on the day. We were assigned Ryan and could not be happier with the service we received. He was efficient and precise, offering possible options available for each of plumbing problems we had. Overall a great experience in service and price.

Reply from Fix-It Right

Hey Li, Thank you for taking the time to write a positive review. It was a pleasure to be able to repair your burst pipe and leaking taps for you in your wonderful home in Ascot Vale. I’m glad to hear you are happy with the quality of my workmanship and finished result. Thanks again for choosing Fix-it Right Plumbing, Ryan

LiaGeelong
Had a leaky shower emergency guests coming. Brady got us all fixed. With attention to a lot of details that I wouldn’t have thought to ask about. Great service.

Reply from Brady

Hey Justin thanks for choosing fix it right plumbing. I’m glad I could sort out the shower for you and I’m glad that you’re happy with the service. When you want me to come back for the checks feel free to give me a call happy to help. Thanks again Brady

Justin MilesGeelong
Brady was amazing as all the staff at FIX IT PLUMIBING have been. He was on time, did exceptionally well job detecting the gas leaks and shower leak.he is very professional.I would definitely recommend FIX IT PLUMBING for gas leakage and plumbing works.

Reply from Brady

Hey Pinkesh, thanks for choosing Fix it Right Plumbing and thank you for leaving this awesome review I’m glad I could help you out with your leaking shower as well as noticing the large gas leak and being able to fix that also and I’m very glad that you’re happy with my service and the service from the office staff thanks again for choosing Fix it Right Plumbing. Brady

pinkesh patelGeelong
We contacted fixit right plumbing for a leak from the shower cubical. Ryan was very patient and worked through to make sure it was checked properly. Did a thorough checkup. Definitely recommend Fixit Right Plumbing.

Reply from Fix-It Right

Hey Anusha, Thank you for taking the time to write a positive review. It was a pleasure to be able to figure out the source of your water leak for you in your wonderful home in Pascoe Vale. I’m glad to hear you are happy with the quality of my workmanship and finished result. Thanks again for choosing Fix-it Right Plumbing, Ryan

Anusha BalakrishnanGeelong
Great experience with these guys. Jack was very proffessional - got our drains unblocked and then solved the leaking shower in our ensuite. Turned up on time and got the job done even in the pouring rain. Thank you

Reply from Fix-It Right

Hi Bruce, Thank you for your fantastic feedback and thank you for taking time out of your day to leave a review it was a pleasure to be able to solve your plumbing problems with a solution you were happy with. Jack S

Bruce Bartley-GibbGeelong
Jarryd was very helpful with an investigation into water leaking in our kitchen. He found the issue and supplied us with recommendations.

Reply from Jarryd

Hey Rebecca Thanks again for choosing FIX-IT RIGHT PLUMBING. Thank you for finding the time to write such a great review. I’m glad I could assist you with a very tricky leak in your kitchen and pin point the location. If there is anything else in the future please reach out to us and we be able to help. Thanks Jarryd

Rebecca GoldsworthyGeelong
Brady not only ensured that the leak was explained clearly and thoroughly with me, but also went above and beyond to ensure that the additional work that needed to be done was completed the very next morning. Highly recommend! Will use again.

Reply from Brady

Hey Rachel, thank you so much for leaving this amazing feedback! I’m glad that you’re happy with my service, and the advice that I gave to put you in the right direction. And I’m glad that I could get that leak fixed for you. If there are any other issues please don’t hesitate to give us a call we’re here to help. Thanks again for choosing fix it right plumbing Brady

Rachel HMelbourne
Jack S was lovely. Onsite at our property right on time, he was really good about checking out not only the immediate issue we had, but also making sure we didn’t have any other hidden issues to be concerned about. Thanks, Jack!

Reply from Jack

Hi Amanda thank you for your fantastic feedback and thank you for taking time out of your day to leave a review it was a pleasure to be able to solve your plumbing problems with a solution you were happy with. Jack S

Amanda SaddingtonMelbourne
Just a Ben from Fix-It Right Plumbing (Mornington Penin) at my place to discover the site of a pipe leak - he found 2! A very pleasant, polite and efficient young man who clearly explained the costing process and then my options re repair of the pipes. Thank you, Ben.

Reply from Ben

Thank you for the fantastic feedback, I’m glad I was able to identify those water leaks even if it was a slight surprise. If you decide to go with the repairs I’d be happy to help Thanks again, Ben

Roncavel CiavagliaMelbourne
Jack came in today to check a gas leak issues. Absolutely friendly and thorough. He even fixed a water leak that he found out in my bathroom. 100% recommend their services.

Reply from Jack

Hey Tammy and Al Thanks for a great review. It was a pleasure testing your gas for any leaks to make sure everything is safe at your place in Clyde north. Please don't hesitate to contact us if you need us again in the future. Cheers, Jack Fix-It Right Plumbing

T.AliMelbourne
Leak detection was performed by Jack who discovered the problem with his thorough troubleshooting. He kept me updated throughout and explained the issue clearly. Jack was professional and friendly. Thanks for a good and on time service.

Reply from Jack

Hi Jayne,thank you for your fantastic feedback and thank you for taking time out of your day to leave a review it was a pleasure to be able to solve your water leak problems with a solution you were happy with. Jack S

Jayne HarperMelbourne
Professional and reliable service. Jack and Ben did a great job blasting clear a sewer blockage and also a leak detection in the bathroom. Highly recommend them for any plumbing issues.

Reply from Jack

Hey Lawrence love the review thank you . It was my pleasure clearing the sewer. Hope to hear from you soon to get the sewer fixed after the builder is playing hard ball to come out and fix it himself. I feel for your situation but we are here if you need us. Jack

Lawrence TangMelbourne
We had a leak at our property and called in and had someone available to come out the following morning (very quick!). We had Adam and he was extremely thorough and professional. Couldn’t recommend this company enough :)

Reply from Adam

Hi Anne, Thank you for writing such a lovely review. I appreciate you taking the time to say such nice words about our company and hope that going forward, we can help with any further plumbing issue (I hope not too many!) at your Narre Warren property. Enjoy the ongoing hot water without the risk of further high water bills! Thank you, Adam Fix-It Right Plumbing

AnneMelbourne
Thane took the time to listen to my concerns and communicated well to me about my water leak issue in a way I can understand. Costs were explained to me before proceeding. Highly recommend.

Reply from Thane

Hey Kerry, Thank you for leaving such a great review. I’m pleased to hear you were happy with my services, good luck with the rectification process of your water proofing. Please feel free to reach out in the future if you need! Thanks again, Thane Fix-It Right Plumbing

Kerry TruongMelbourne
I had Ben come out to find a leak on my property. Very, very helpful. Fixed the leak, ran through all my options explaining everything step by step. Very, very happy with his service!!!

Reply from Ben

Hey Shane, thanks for the kind review! Glad I was able to fix up that burst pipe for you! If you decide to go with any of those other items feel free to get in touch happy to help! Thanks, Ben

Shane MonagleMelbourne
Dave arrived on time; promptly assessing the problem and replacing a frost protection valve that was leaking. This was responsible for a very high water bill. Dave was extremely pleasant and I would happily recommend him.

Reply from Fix-It Right

Thanks for the excellent review Pamela! Was a nice and easy one locating your hidden leak. Make sure you get onto your builder about your roof leak before it causes more damage. Cheers, Dave Fix-It Right Plumbing

Pamella RaynerMelbourne
Had Jack came over to do some plumbing due to some water leaks in the kitchen sink. Very reliable, and educated the customer of how to maintain the quality of the house water system.

Reply from Jack

Hey Aaron, it was a pleasure replacing your leaking kitchen sink and getting the job done right. Thank you for trusting Fix It Right Plumbing with your home and Let me know when your ready to fix those other plumbing problems I found. All the best, Jack Fix-It Right Plumbing

Aaron TamMelbourne
Thane has fixed a massive water leak coming from under the kitchen area. Punctual, reliable and timely done work. Will call them again for more service and repairs.

Reply from Thane

Hey Yann, Thank you so much for your review. I’m happy that I was able to help with your leaking pipe there in Briar Hill. Please reach out again in the future if you need! Thanks, Thane Fix-It Right Plumbing

yann quereMelbourne
I tried 3 other leak detection 'experts' and wasted time, money and sleep. These guys are awesome. Kyle was professional, polite and he found the leak and got it sorted - job done. Champion

Reply from Fix-It Right

Hey Andrew, t Thanks for leaving such a great review. I really appreciate it. I'm stoked I was able to find that leak for you that the other guys couldn't and also sort out your water pressure. If you need anything else, don't hesitate to call. Thanks again, Kyle Fix-It Right Plumbing.

Andrew ClarkMelbourne
10/10 service! Jarryd was a pleasure to deal with. He swiftly inspected and provided the upfront options. After deciding to go with the Shower Leak Detection, Jarryd found the leak and quickly resolved the leak also. One of the shower tapwares had not been installed correctly and Jarryd was able to rectify this. He provided guidance on how leakages could occur and some advice for if we replace the toilet in the future. Would definitely use this company again. Thank you Jarryd! All the best with the newborn also 😊

Reply from Jarryd

Hi Tiffany Thank you for finding the time to write such a great review. It was a pleasure to help you out in Grovedale and get your shower leak sorted for you nice and quickly, giving you some peace of mind about where that water was coming from. I’m very glad to hear you are happy with our service. If there is anything else in the future please reach out to us and we be able to help. Thanks Jarryd

Tiff ChauGeelong
Brady provided an efficient and comprehensive repair to our leaking sink as well as completing a no-cost check of all the plumbing points inside and outside the house. He explained the repair options and costings before starting work so we had a clear idea of what was involved. Brady was thorough, cleaned up afterwards and easy to have working in the house. Highly recommended.

Reply from Brady

Hey Bill, thank you so much for leaving this amazing feedback! I’m glad that you’re happy with my service, and the advice that I gave. I hope all is now going well with your kitchen sink! If there are any other issues please don’t hesitate to give us a call we’re here to help. Thanks again for choosing Fix It Right Plumbing Brady

bill nicholsonGeelong
Fantastic service! We had Ryan come and replace our bathroom vanity along with new taps and mixer, he also conducted a leak detection test to discover why mould was rotting our previous vanity. Ryan managed to do all of these jobs super quick and efficiently, thank you for all your help!

Reply from Fix-It Right

Hey Tanjil, Thank you for taking the time to write a positive review. It was a pleasure to be able to conduct a leak detection service & install a new vanity unit for you in your wonderful home in Corio. I’m glad to hear you are happy with the quality of my workmanship and finished result. Thanks again for choosing Fix-it Right Plumbing, Ryan

Tanjil SpinkGeelong
Excellent, informative & efficient receptionist (Amy) & plumber (Jarryd ). Jarryd turned up on time, quietly & efficiently went about investigating leak under my house & changed leaking tap on large drinking water tank with less than a 1/4 bucket of water wasted. He also identified a potential pipe problem in the future under the house & gave a quote for that. Awesome work, highly recommend Fix It Right Plumbing and their discount membership service. Thank you 😊

Reply from Fix-It Right

Hi Melani Thank you for finding the time to write such an amazing review. It was a pleasure to help you out in North Geelong. It’s always great to work with customers that are very sustainable like yourself and don’t like wasting water and we could get you plumbing system sorted. I’m very glad to hear you are happy with our service. If there is anything else in the future please reach out to us and we be able to help. Thanks Jarryd & Amy

Melani AndersonGeelong
Jarryd did a great job, attended promptly, and sorted out our leak. Explained everything and advised clearly how to keep things such as this in check. Really helpful Must mention the lady who attended the call too was really nice and helpful. Would recommend anytime

Reply from Jarryd

Hey Isabel, Thanks again for choosing FIX-IT RIGHT PLUMBING. Thank you for finding the time to write such a great review. It was a pleasure to work at your lovely home in Mount Duneed and get your leak repaired. If there is anything else in the future please reach out to us and we be able to help. Thanks, Jarryd

D GeorgeGeelong
Very quick response to my initial approach. Mitch arrived with all the right gear. He identified and located the problem, and told me how he proposed to carry out the remedial work. The job was successfully completed at the agreed price. Thank you Mitch, and thank you Fix It Right Plumbing Jack

Reply from Mitch

Hi Jack, thanks for taking the time to leave some great feedback. I’m glad we could assist you with getting your blocked drain up and running again. If you ever have any future plumbing needs feel free to reach out again. Thanks, Mitch

Jack GrimstadCanberra
Organised Fix It Right for a water leak detection job. Ben rang prior to attending and arrived on time. He went through the job with us and detailed the pricing structure for the allocated job. We wanted other items looked at and these were also discussed, giving us full control over the decision of cost affordability prior to any work commencing. The works were completed and we are very happy with the service given. Ben was polite and professional and did a great job. Thank you for the service.

Reply from Ben

Hey Carsten, thank you for such amazing feedback - at Fix It Right we pride ourselves on delivering quality service and communication. Wishing you the best with the insurance claim I hope it all gets sorted out for you quickly. If you ever need us again I’d be glad to help. Thanks again, Ben

Carsten SchultzMelbourne
Called Fix It Right on sunday and had what we needed completed by tuesday lunchtime. Josh was incredibly helpful in organising leak detection for our two bathrooms. He was knowledgeable, friendly, turned up on time and talked me through the process while providing a detailed report for our insurance claim. Appreciate the fixed fees too, to ensure we knew the cost upfront before work started.

Reply from Fix-It Right

Hey there Shanie, thank you so much for your kind words, it truly is appreciated! Stoked we were able to diagnose and figure out where those bathroom and ensuite leaks were coming from! Good luck with the renovations! If you need our assistance in the future please don’t hesitate to call us back Thanks again Josh, Fix-It Right Plumbing

Shanie CarnieMelbourne
Jack was great! I’ve had a leak in my upstairs shower that I’ve been putting off for ages. Jack let me know the steps he was going to take to find the source of the problem. Once he started, he found the source very quickly and was able to let me know what needed to be done to fix it. Once the shower was taken care of, he also looked over other areas of the house and found a couple of other things he was able to fix on the spot, that could have turned into bigger problems down the line. Overall, I’d definitely recommend Fix It Right to anyone with plumbing issues.

Reply from Jack

Hey Michael great to hear that you had a great experience with fix it right plumbing. This is the soul reason we check all the plumbing because there can be plumbing issues that could be a big problem in future. Jack

Michael QMelbourne
I had a fantastic experience with Fix It Right and Jarryd, our plumber. The booking process was seamless, and their communication was transparent and professional. Jarryd suggested a roof leak inspection at my home and ensured that both my laundry and toilet were in working order. His expertise and professionalism were truly impressive. Thank you, Jarryd, and Fix It Right for your excellent service.

Reply from Jarryd

Hey Sandy Thanks again for choosing FIX-IT RIGHT PLUMBING. Thank you for finding the time to write such a great review. If there is anything else in the future please reach out to us and we be able to help. Thanks Jarryd

Sandy NguyenMelbourne
Adam, attended my mysterious leak problem and spent a fair bit of time investigating the cause(s), and came up with workable solutions that didn't break then bank. Very professional and friendly manner that alleviated the stress of an abnormally high water bill. I will definitely use Fix-it Right again in the future: should I need them. Thanks again.

Reply from Adam

Thank you for reviewing our company Mark. It’s always good to come across a water leak and be able to work through a solution that works for all parties, that won’t break the bank and will make sure your property is leak free going forward. We’re always in the Elwood area if you need us for any future plumbing issues you may come across. Cheers, Adam

Mark MocickaMelbourne
Thane did an amazing job fixing our bathroom. Had a leak somewhere in the bathroom and he quickly identified it and fixed it. Super transparent on pricing and what needed to be done and gave amazing advice on how to monitor moving forward. Really pleased with these guys, second time using the company and they are definitely my go to plumbers! Thanks again Thane for an amazing job!

Reply from Thane

Hey Michael, I appreciate you taking the time to leave this awesome review. I’m glad I was able to help out with your bathroom leak. Thanks again, Thane

Michael BrownMelbourne
Our experience with Fix it Right was exceptional, especially when dealing with what seemed to be a significant leak on our property. Michael proved to be outstanding in his field, skillfully detecting and repairing the leak. His work was particularly impressive given the timing was just before Christmas, a period when concerns about expenses are heightened. However, the costs were reasonable, which was a relief. The comprehensive audit service provided by their team, which assesses the entire house without any obligation for further services, was excellent. We appreciated their straightforward approach in pointing out necessary repairs. Given the age of our home, we'll definitely be relying on them for future repairs. A big thank you to Michael and his team for their exceptional service!

Reply from Fix-It Right

Hey Nora, Thank you for the amazing review! Glad I could help out and get your leak fixed for you there in Wheelers Hill. Feel free to reach out if you need anything done in the future! Cheers, Michael Fix-It Right Plumbing

Nora MutalimaMelbourne
We had a leaky tap hidden behind one of our cupboards, so we called Fix it right plumbing and they were quick to organise for someone to come out and investigate. Tristan was prompt, friendly, and provided a quote up front before any work was completed. He went through the house and also investigated all other plumbing and recommended future works which I did not know I needed fixing and this was helpful to avoid future call outs and problems. Very happy with overall service and would use them again in the future.

Reply from Fix-It Right

Hey Su, thank you for taking the time to leave such a glowing review. I'm glad you were happy with our process at Fix-It Right and my service. Thanks again, Tristan

Su Ling KohMelbourne
Due to water seeping through our kitchen and pantry floorboards, we needed a plumber urgently to prevent further damage to our property. Kyle was sent over first thing in the morning and assisted with locating the leak and fixing it. I didn't think that the problem would be identified so quickly considering it was a slow leak and the damage to the pipe was so small. I was incredibly impressed with how thorough and informative Kyle was throughout all the stages of detection. Kyle's friendly demeanour and care made my husband and I feel comfortable and at ease that he would get the job done (and he did!). I highly recommend Fix it Plumbing (specifically Kyle) for their fast and efficient service!

Reply from Fix-It Right

Hi Maria, Thank you so much for the kind review! It was a pleasure to solve your water leak issue there in Cranbourne West once and for all. We pride ourself on getting the issue fix right the first time. If you do need us again in the future please don't heistate to call. Thanks again, Kyle Fix-It Right Plumbing

Maria Janice VillenaMelbourne
Thane was appointment to us to investigate, locate and fix a water leak we have just noticed. The husband and I assumed it was a water leak in the wall and ended up being a toilet leak. Thane and his workmanship was absolutely fantastic. So very thorough and also went out of his way to ensure our property had no other major plumbing issues. Highly recommend this company. So very prompt and they get the job done. A huge shout out to Thane. Thank you so much for your hard work and workmanship. Rob and I look forward to work with you again in the near future.

Reply from Thane

Hey Charlene, thank you so much for taking time to leave such a kind review. I’m glad I was able to assist you with your toilet leak. I hope you guys are able to repair the damage quickly to get you back to normal. Cheers again Thane

Charlene TheumaMelbourne
Thane did a great job and checked all the plumbing in the home after we experienced a leak. He advised us how to dry the the carpet that would have been ruined otherwise. He also advised us how to create savings by making small changes. He arrived on time, communicated well and took photos of the work to confirm what he had done. I recommend asking for Thane when plumbing needs fixing.

Reply from Thane

Hey Anna, thank you so much for the kind words. I’m glad I was able to assist with your leaking toilet. It’s a bonus we managed to save your carpet! Please reach out again for any further assistance Thane

Anna MullerMelbourne
Thank you Fix It Right Plumbing...we had Kyle come out today to investigate a water leak. He was awesome! He was on time, so polite and professional and explained everything in detail that needed to happen to fix it...he did a great job! We also have further plumbing works that need to be done, which we have been quoted for and will be going ahead with. We'd like to have Kyle back to do these works :). We'll be in touch again soon. Thank you so much...Fiona & Dimmy

Reply from Fix-It Right

Hey Fiona, Thank you for leaving such a great review. I really appreciate it. I'm glad I was able to find and fix that leak for you. Looking forward to hearing back to get some of your other plumbing issues sorted. Thanks again, Kyle Fix-It Right Plumbing

Fiona WhartonMelbourne
Thane came to the rescue for a leaking toilet cistern in the wall. He was able to identify the leak and work through a way to resolve. On time, great communication and very neat and tidy. Highly recommend!

Reply from Thane

Hey Deanne, Thank you so much for the awesome review. I’m super pleased we were able to rectify your leaking toilet issues, not only do you have a brand new toilet but you have bragging rights to a double vortex flush! Please don't hesitate to call if you need us in the future. Thanks again, Thane Fix-It Right Plumbing

Deanne CharterMelbourne
Ryan did a good job checking tap systems for leaks. He explained everything clearly, discussed viable options for repairs and suggested future preventive maintenance. Although the pricing was a bit steep, I would recommend Fix It Right Plumbing.

Reply from Fix-It Right

Hey John, Thank you for taking the time to write a positive review. It was a pleasure to be able to perform our leak detection service for you and find the cause of issue in your wonderful home in Sydenham. I’m glad to hear you are happy with the quality of my workmanship and finished result. Thanks again for choosing Fix-it Right Plumbing, Ryan

John VukGeelong
We had Jarryd come the next morning after putting a request in for a leaking shower. He was polite, friendly and went out of his way to make sure the job was done to my satisfaction. Thank you for a wonderful service.

Reply from Jarryd

Hey Amanda, Thanks again for choosing FIX-IT RIGHT PLUMBING. It was a pleasure to at your lovely home in Whittington, and get that shower issue looked at for you. If there is anything else in the future please reach out to us and we be able to help. Thanks Jarryd Fix-It Right Plumbing

Amanda Van Den BoschGeelong
Cannot speak highly enough of the service received from Nathan today. He really took the time to explain how and why the leak identified had occurred as well as offering advice on where to from here. None of the conversation felt like an upsell or a push for business, just genuine advice regarding the issue.

Reply from Fix-It Right

Hi Leanne, I’m glad that you were happy with my service. Thank you for taking the time to write such a great review! If you need any other plumbing work done in the future at your property in Highton don’t hesitate to give me a call. Thanks, Nathan Fix-It Right Plumbing

Leanne CochraneGeelong
Great job! We had two plumbing leaks and a complicated tap repair. Michael used several problem-solving techniques and persisted until the tap was fixed. He explained his process clearly and gave us a good understanding of what to expect in the future. I’ll be happy to use this company again. Thanks very much!

Reply from Fix-It Right

Hey Julia, thanks for the great review. Glad I could get those leaking taps fixed for you. Feel free to give us a call if you ever have any plumbing issues in the future. Cheers, Michael Fix-It Right Plumbing

Terry JamesMelbourne
Great experience with Jack today, had a leaking shower and he was able to give a great working fix on the same day. He also gave me a comprehensive review of the other plumbing around the house and gave me quotes and recommended future courses of actions too. Informative, practical and explains things well.

Reply from Jack

Hey Alan, Cheers for the 5 star review. Happy to help out with your leaking shower located in Frankston. If you need any help in the future we are close by! Thanks, Jack Fix-It Right Plumbing

Alan YCMelbourne
I can highly recommend Fix it Right Plumbing. Jack was highly professional, precise and clear in explaining the problem, reassuring about ability to repair the leak and worked fast and steady until the job was completed on the same day. Was very impressed and will definitely use this company and Jack again!

Reply from Jack

G’day Lilly, Thank you so much for taking the time to write a lovely 5 star review. I’m glad you could trust in our team to get the job right. I’m glad we could re-seal the kitchen sink and replace your loose tap to make sure everything is under warranty and done correctly at your house in Caulfield. If you ever need us again don't hesitate to call! Cheers, Jack Fix-It Right Plumbing

lily shatkhinMelbourne
Wanted to diagnose the underground drainage in my backyard for any plumbing issues. Plumber, Mr Nathan Tabb was there on time and very professionally carried out the inspection through his various gadgets. Very good service, knows his job. Will call again for any future plumbing related work

Reply from Fix-It Right

Hi Aamir, I’m very glad to hear that you were happy with my service and thank you for taking the time to write such a great review! If you would like to get any plumbing jobs sorted in the future, give me a call and we will get it booked in! Thanks, Nathan Fix-It Right Plumbing

Aamir SajjadMelbourne
Jack came on time with notice 30mins-40mins before coming to my place. Very professional and checked in & out of my house for making sure any water leakage. Recommend him when you need to fix plumbing issues.

Reply from Jack

Hey Jace, Thank you so much for the 5 star review. It was great to quickly get out to your Doncaster home and find/fix the leak in the front yard. If you need anything else we are only a call away. Cheers, Jack Fix-It Right Plumbing

Jace MinMelbourne
Had shower leaking issue on both my showers so called to get it checked. Thane, the plumber called 40-60min before arriving. Apart from needing to come back a week later for replacement parts, everything was done and managed professionally from start to finish. Left the areas clean and tidy. Thank you.

Reply from Thane

Hey Leng, Thank you so much for your positive feedback, I’m glad we could get to the bottom of your shower leak concerns. Please don’t hesitate to contact me should you need further plumbing works in the future Thanks again, Thane Fix-It Right Plumbing

L Y LMelbourne
Highly recommend Fix it Right. Always very professional right from time of booking. Jack attended to identify source of leak from shower. Polite, helpful and sorted the issue. Very happy with the service.

Reply from Jack

Hey Sue, Great work figuring out how to make a good review. I’m so glad you were happy with my service and the service we have provided over the last couple of years at your house in Mount Martha. If you need anything else just give us a call. Kind regards, Jack Fix-It Right Plumbing

S. M.Melbourne
I highly recommend Fix It Right Plumbing. Corey arrived on time as organised, it was a difficult leak to find, Corey had all the right equipment on hand and was very thorough. I have since joined Fix It Right Plumbing as a member and will be recommending them to all of my friends and family. 5 stars.

Reply from Fix-It Right

Awesome feedback Rob! I really appreciate it, it was a difficult leak to find but we never shy from a challenge. I’m glad I was able to sort it all for you. If you ever need anything else in the future, please feel free to reach out. Thanks again, Corey Fix-It Right Plumbing

Rob SpencerMelbourne
Michael came down took his time to thoroughly check everything around the house for a leak, found a big leak at the front and did a good job at fixing it. He’s been great and is very reliable and honest!

Reply from Fix-It Right

Hey Mona, Really appreciate you leaving the review. Glad I could get that leak sorted for you. Feel free to reach out if you ever have any plumbing issues in the future. Cheers, Michael Fix-It Right Plumbing

Gunners6360Melbourne
Called fix it right plumbing and had Thane come fix my hot water system leak and was fast did an extremely good job, very reliable. Will definitely recommend Thane to any one looking for plumbing work

Reply from Thane

Hi Vinh, I’m so glad to hear you were happy with my services. It was a pleasure to get your hot water unit running as it should in South Yarra. Would be great to hear from you again in the future if you need any plumbing works done. Thanks, Thane Fix-It Right Plumbing

V1981Melbourne
Jarryd and Ryan did a great job investigating a leak between my meter and wall. They were very professional and explained everything and breakdown of costs. The leak ended up being under the concrete path and they repaired it in the most practical / least damaging way. Will deal with them again.

Reply from Jarryd

Hey Justin, Thank you for finding the time to write such a great review. It was a pleasure to help you out in Mt Duneed, and get your burst water pipe sorted. I’m very glad to hear you are happy with our service. If there is anything else in the future please reach out to us and we be able to help. Thanks, Jarryd & Ryan Fix-It Right Plumbing

Justin PapeGeelong
We had Jarryd from Fix-It Right Plumbing, come to our apartment to do an initial review and quote for some plumbing repairs and a leak detection in the wall. The service was professional, genuine, caring, and completed quickly. I would have no hesitation in using fix it right plumbing again in the future. They have been nothing but professional and genuine from start to finish and fixed our plumbing issues promptly and at a a very affordable cost. And an added bonus they turned up at the time they said they would which was fantastic! Highly recommended A+ Service

Reply from Jarryd

Hey Kate, Thanks again for choosing FIX-IT RIGHT PLUMBING. Thank you for finding the time to write such a great review. It was a pleasure to have a look at your leak and also repair your bathroom tap at your lovely home in Richmond. If there is anything else in the future please reach out to us and we be able to help. Cheers, Jarryd Fix-It Right Plumbing

Kate MillerMelbourne
Mitch was incredibly knowledgeable and helpful with finding a leak in our bathroom that had been annoying us for months. He had an answer for us within minutes of arriving and made several other recommendations to make sure we didn’t have any other problems going forward. He even stuck around for an extra 15 minutes to help us put covers back on things that were outside the scope of his works! Great service, will definitely be calling back if we have any other plumbing issues in future.

Reply from Mitch

Hi Jamie, Thanks for taking the time to leave such a great review! I’m glad we could help find your bathroom leak as well as help out with a few other little things. I’d be happy to hear from you again with and future plumbing needs you may have. Thanks again, Mitch Fix-It Right Plumbing

Jamie HughesMelbourne
From the first enquiry, to leak detection to accepting the job and repair it was so seamless and so quick! Nothing was too much and Josh was amazing. Very informative on what issues I had, what options of repair were available and the repair job completed was great! Thanks heaps to all involved. Highly recommend Josh and the team at Fix it right Plumbing. Thanks!

Reply from Fix-It Right

Hey Megan! Thank you so much for your kind words! We as a team really do appreciate it! If you wanted to proceed with any of those further works don’t hesitate to call us back. Thanks again, Josh Fix-It Right Plumbing

Megan SmithMelbourne
Highly recommend fix it right plumbing. The team responded me very quickly and Jack went through the investigation very detailed for my house with complex issues and found the problem where it started, which the previous plumber wasn’t investigated deeply last time to solve the issue. Jack also kindly offered different solutions and choices according to my condition. Overall, they are very efficient and highly professional team!

Reply from Jack

Hey Dan, Thank you so much for the 5 star review. It was a pleasure clearing your sewer blockage in Narre Warren and fixing up a couple of other minor maintenance things. Let me know when you have those new taps in so we can come back. Cheers, Jack Fix-It Right Plumbing

Dan ZhaoMelbourne
Jarryd managed to pinpoint a difficult water leak under my house while consistently letting me know what was going on and how much it would cost. He listened to my concerns and problem solved a solution so that he didn't have to damage my house to repair the burst pipe. He then persisted on a Friday afternoon to get it finished and cleaned up. Jarryd had great communication skills, was respectful and was great to deal with.

Reply from Jarryd

Hey Amanda, Thanks again for choosing FIX-IT RIGHT PLUMBING. Thank you for finding the time to write such a great review. It was a pleasure to repair your burst water main at your lovely home in Maidstone. If there is anything else in the future please reach out to us and we be able to help. Thanks, Jarryd

Amanda TurnerMelbourne
I had an unusual spike in my water bill and Adam came to my aid. He was very helpful and informative discussing what/how the situation could have happened. He provided solutions for my case and was very thorough and professional. 5 stars deserving. Thank you Adam. Andrew

Reply from Adam

Hi Andrew, Thank you for the 5 star review! It was pleasure being able to investigate and fix your water leak. If you ever need any further plumbing assistance please don't hesitate to call. Kind regards, Adam Fix-It Right Plumbing

Drew NMelbourne
Josh was out today for ensuite water leak detection. Prompt on time and did an immaculate job of fixing the leak. My ask was not to remove tiles and do it from ensuite wardrobe connecting the ensuite to fix the pipe. And he managed to do it with minimal plasterboard cut out. Thanks Josh for your patience and doing it perfect to my satisfaction 🙏

Reply from Fix-It Right

G'day there Nilesh! Thanks so much for taking the time to fill out and write a review, it’s truly appreciated. Glad we could sort that leaking pipe without pulling out that tiles. Any concerns in the future please don’t hesitate. Cheers, Josh Fix-It Right Plumbing

Nilesh NaikMelbourne
We had Jarryd from Fix It Right Plumbing Geelong come out to source a water leak that had caused damaged. Jarryd was very professional, on time and responsive. This was a complicated issue that took some intensive inspection and Jarryd was able to source the leak and fix all in the one day. The best part of this was not once did I feel like we were being charged for work not done and I can't fault this business at all. Will definitely be using for any further plumbing work in the future.

Reply from Jarryd

Hey Chris, Thanks again for choosing FIX-IT RIGHT PLUMBING. It was a pleasure to investigate your tricky leak and get it solved for you at your lovely home in St. Albans Park If there is anything else in the future please reach out to us and we be able to help. Thanks, Jarryd

Chris HoltMelbourne
I had an emergency plumbing leak in one of my bathrooms which Kyle and his colleague attended to. He was well spoken, communicated clearly throughout the entire process which gave me confidence that his job was well done. Overall a very professional service, one I would consider continue using in the future and would also recommend to others. I would also like to give thanks to Anne who promptly booked me in for an earlier service as soon as it was available.

Reply from Fix-It Right

Hey Min Li, Thank you for taking the time to leave such an amazing review, I really appreciate it. I'm happy I was able to fix your blocked drain issue for you. If you have any other issues or decide to go ahead with any of the other work we discussed, give us a call. Thanks again, Kyle Fix-It Right Plumbing

Min LiMelbourne
Was great experience from them taking the call, scheduling a trade to come out ASAP (within the day) and then identifying the leak under my sink and fixing the issue in a super professional solution as compared to the ‘workaround’ original installation. Ash was the plumber that came out - he was great I’d definitely request him again. Punctual, honest, explained everything thoroughly and then fixed the issue promptly. If i have a plumbing issue in future will use Ash and this company…No BS run around like some other experiences I’ve had.

Reply from Fix-It Right

Hi Yumin, Thank you for the amazing review! I'm glad we could get your plumbing up to standard and installed correctly! We're here to help if you need in the future. Cheers, Ash Fix-It Right Plumbing

Yu Min ThongMelbourne
Corey and Ash were professional and experienced. Arrived nice and early as promised, gave good advice at each stage of the leak detection. Very happy with his service and was impressed with his representation of 'fix it right'. Before they leave, made sure water is in good service. Finally, the booking process was seamless and easy, would use again! Thanks!

Reply from Fix-It Right

Hey Ben, Glad I could point you in the right direction and happy to hear Corey could sort it out for you have a great Christmas and a happy new year! Thanks heaps Ben. It was a pretty interesting leak to locate, but I’m glad there was no damage for the repair. Your a good man and we thank you for your feedback. If you ever need us in the future please don’t hesitate to reach out. Thanks, Corey and Ash Fix-It Right Plumbing

Benjamin DayMelbourne
Fix it Right was the only Plumbing business that I called that didn't charge a callout fee over the holiday season. When I called Fix It Right a very helpful woman made an appointment. Nathan called before he arrived and fixed our leaking toilet cistern, which was a great relief. He was happy to wear a mask that he was provided with because we are an immune compromised household. He did a property inspection of taps, flexible hoses and water pressure. He answered all my questions. He provided a written quote of immediate medium and long term plumbing works that need to be undertaken, which as a home owner, I found very useful. He completed the agreed work efficiently and professionally. I will certainly use Fix it Right again. All other plumbing fridge magnets have been binned. Thank you Nathan for all your good work and great customer service. - Amanda. I'm another member of this household, and can second her review. I'm the one posting it for convenience.

Reply from Fix-It Right

Hi Rachel and Amanda, I’m very glad that I was able to fix your leaking toilet cistern and that you were happy with my service recently! Thank you for taking the time to write such a great review! If you need any other plumbing work done in the future don’t hesitate to give me a call. Thanks again, Nathan Fix-It Right Plumbing

Rachel CooleyMelbourne
The name says it all. Fix it right with no hassle. There was an underground linking in our front yard, and I booked Fix it right due to high rates and reviews from Google search. Big thank you to Michael who came to fix for us. His magic van has everything that for our jobs, from the very beginning leak detection to the final replacement. I think that is why lady Shea is so confident to say' we can get the job done on the same day'. Excellent job guys!! Michael is full of experience on detection and plumbing. He gave us a cost list before starting any jobs, and after a free full home plumbing inspection, he also privded us a maintaince/repairs list by categorized them from important to recommended. That is very helpful for us to find any potential issue specially for our 38 years old house :D I didn't check around prices from other plumbers before I called Fix-it Right, so I didn't have comparison on the job day. However, I believe you pay what you get. These guys might not be the cheapest, but they can give you peace of mind. We will definitely come back to Fix-it right if any further plumbing issue happens.

Reply from Fix-It Right

Hi Kris, Thank you so much for taking the time to write a great review. I’m so glad I could assist you with your leak detection job. Feel free to reach out if you need anything in the future. Cheers, Michael Fix-It Right Plumbing

Kris LiangMelbourne
AAA Rating. Make Fix-it Right your first call for any plumbing job. These guys are the professionals in this business. 100% Trustworthy and they completed our job on time. We had our leak repaired in no time and the work was neat. Beware of scamming hacks - trust Fix-It Right. They have the knowledge, integrity and skills to get the job done right the first time. Couldn’t be happier. Highly recommended and will be the only plumbers we will use from now on. I will be using these guys again to look after a plumbing issue for my parent’s home. Thank you Mason for doing a brilliant job mate & thank you Fix-it Right! 👍🏻

Reply from Fix-It Right

Thank you for the kind review! I'm glad you can trust us to come and fix your plumbing. We pride ourselves on providing professional services that leave our customers happy and satisfied! If you ever need us again in the future please don't hesitate to contact us! Kind regards, Fix-It Right Plumbing

trim540Melbourne
Highly recommend Fix it right plumbing! Nathan was really professional and friendly. He was able to figure out the problem with a leak coming from the bathroom into the flooring of the next room and whilst it happened to not be a plumbing issue he still let me know who I should be contacting and ideas what to do. He took the time to look at the stove top and check that other taps/toilet etc were running good which was really appreciated! Also super patient with my very cheeky, water obsessed cat who wanted to be right there every step of the way 😅 Thank you, will be sure to call you guys again and recommend to anyone who asks!

Reply from Fix-It Right

Hi Tori, I’m glad that we were able to discover where the water leak was coming from and come up with a solution to the problem. Thank you for taking the time to write such a great review and don’t hesitate to give me a call if you’re interested in getting the old cooktop replaced! Thanks, Nathan Fix-It Right Plumbing

Tori GilchristMelbourne
We have just used their services to water tank replacement and water leaking detection. The guy name Thane, he is a master in his work. He provided us a professional service for hot water tank. Once we discussed with him our hot water leaking problem, he gave us a professional services with in our budget on time. We are 100% satisfied with his work. We just recommend him for your plumbing work if you want a professional services with in budget, he is just a call away with 100% work satisfactory guarantee.

Reply from Thane

Hey Pooja, Thank you for taking the time to write such a kind review. I’m glad I could get your hot water up and running again. Please don’t hesitate to contact me if you need any plumbing work in the future Thank you again, Thane Fix-It Right Plumbing

Pooja SharmaMelbourne
Michael came to our home this morning, called 30 mins before he arrive, inspected the water leaking issue and identified exact spot of water leaking with perfect technique and professionalism, it turned out to be under the drive way, he cut and dug in and fixed it so nice and quickly. Cleaned with no mess at all. I couldn't be happier and will definitely use fix it right plumber again in future. Kudos to Michael!

Reply from Fix-It Right

Hey Andy, Thanks for the great review mate. Glad I could help you out and get that leak sorted for you there in Glen Waverley. Feel free to reach out if you ever have any plumbing issues in the future. Cheers, Michael Fix-It Right Plumbing

AndyMelbourne
Corey came to my home yesterday and fixed my water leak. He tested and found my leak quickly and offered me two solutions to my leaking problem. He patiently explained everything to me, walking me through the alternatives with no pressure to decide quickly. Corey is professional, knowledgeable and very pleasant to deal with. After completing the work, he checked everything thoroughly until he was happy that everything was ok again. I have previously had a bad experience with plumbers, but Corey has restored my faith! Thank you for your great work, Corey. Warm regards, Heather

Reply from Fix-It Right

Hi Heather, It was so delightful to meet you and have a chat whilst working through and rectifying your burst pipe. I’m very pleased we were able to help you and appreciate your review very much. It really does mean a lot. P.s. thank you for the lemon lime bitters! Kind regards, Corey Fix-It Right Plumbing

HeatherMelbourne
Would highly recommend Fix It Right Plumbing. The plumber Corey was great. He was keen to understand the issue and asked questions before starting as he had to identify a leak in our bathroom which we were unsure of where it was coming from. He kept me updated and explained what he was doing. Corey was friendly, professional and did a great job.

Reply from Fix-It Right

Thank you Jason, Really appreciate your feedback. I’m glad we were able to find and fix the issue whilst also preventing another. A job well done, if you ever need us again don't hesitate to call. Kind regards, Corey Fix-It Right Plumbing

Jason DeedMelbourne
Fix It Right Plumbing deserves more than 5 stars- Corey is absolutely exceptional and we can't speak highly enough of his skill, professionalism, dedication and kindness throughout the process. Our job was difficult- a leak in a plastic pipe under our kitchen slab (our house being a small brick townhouse with little accessibility), but he was determined despite the multitude of curve-ball issues our house threw at him (including working around our 6 month old baby) to come up with the most practical, time efficient, cost effective and aesthetic solution. And he executed it perfectly! We could not be happier and more thankful for the thorough job Corey has done. Thankyou!

Reply from Fix-It Right

Hi Melissa, This job was a bit of a mission but it was my absolute pleasure meeting you and Oscar. You guys were great to deal with even with a nasty job like the one we had been dealt. I’m so happy to read a review like this and truly appreciate you guys. Kind regards, Corey Fix-It Right Plumbing

MelissaMelbourne
Despite the unfortunate pre Christmas timing of a leak from the bathroom to the apartment below, the company provided excellent communication in setting up a short notice appointment with Corey. Corey is professional, punctual, knowledgeable and a nice bloke. Job was assessed and completed in a reasonable time, with a reasonable fee. Highly recommend.

Reply from Fix-It Right

Thank you Doreen, It is a crazy time of year at the moment! So glad we could sort those taps out before the holidays. If you ever need any more work done please don't hesitate to call. Cheers, Corey Thomas Fix-It Right Plumbing

Doreen TorkomyanMelbourne
Brendan came and did a leak detection on the whole house for me and look into a few noises. While he was there I asked about installing constant flow hot water which he installed on the spot….I’d been umming and ahhing for years so just decided to pull the trigger. He did great work, was great to have a chat with and even had a play with the dog which she loved.

Reply from Fix-It Right

Hey Mick, Good to hear from you and that you are happy you pulled the trigger and let me replace your hot water service and your dog made my day! If there is anything else we can help you with in the future please give us a call. Kind regards, Brendan Fix-It Right Plumbing

mick dumbrellMelbourne
Aaron was friendly, prompt, and professional in fixing a leak and blocked drain. The costs were clearly stated upfront and the service was performed to a high standard. I would recommend his services to anybody in Canberra with plumbing issues.

Reply from Fix-It Right

Hi Mathew Woolley thank you for allowing me to attend and resolve you plumbing issue it was my pleasure also thanks for taking the time to write a great 5 star review this means a lot. Kind regards Arron from fix it right plumbing.

Matthew WoolleyCanberra
Was very happy with Fix It Right Plumbing and the service Mick provided. We had a water leak in a hard to reach spot and Mick worked hard to find a solution that avoiding ripping our tiles up! Even helped fix a toilet while he was here. Recommend giving them a ring.

Reply from Fix-It Right

Hey Hayden, thanks for the review mate, Happy to help you out and get that leak sorted. Feel free to give us a call if you ever have any plumbing issues in the future. Cheers, Michael Fix-It Right Plumbing

Hayden SalauMelbourne
Mitch was so helpful and able to advise right away strom water drains and leak. Pretty genuine quote and overall great service to fix blockages. I am 100% going with them for new jobs in future. Please book them without hesitation. Thanks for great service.

Reply from Mitch

Hey Jaimin, thanks heaps for the great review! I’m happy to hear you will be using Fix-It Right Plumbing again in the future. It was my pleasure to get your stormwater drain up and running again and best of luck with the rest of the backyard renovations. Cheers, Mitch Fix-It Right Plumbing

Jaimin DMelbourne
Mitch was lovely to deal with, found the source a leak that a different plumber had missed. Everything was explained clearly, customer service was excellent from both Mitch and Shae in the office. I wouldn’t hesitate to recommend.

Reply from Mitch

Hi Kelly, Thanks for taking the time to leave a great review. I'm glad we could find your hidden shower leak as well fix the leaking tap. Looking forward to helping you out with any future plumbing issues you may have. Thank you, Mitch Fix-It Right Plumbing

Kelly DayMelbourne
Very prompt service, have the leak detected and fixed straightaway the next day after an evening call. Joseph was puncture and professional, got the leak identified fairly quick and scanned the whole property to ensure there was no other leaks missed.

Reply from Fix-It Right

Thanks Cindy for the great feedback. I'm glad we could fix your issue quickly so you didn't have to live without water for an extended period. Call us if you have any future problems. Kind regards Joseph

Cindy JiangMelbourne
Cory was great. He went looking for the leak which could be heard in the wall but could not be seen. He even went up the roof to see what was going on. Although he didn't find the leak, he ended up checking all the other taps, the water pressure and servicing the water heater. I will definitely use them again if needed.

Reply from Fix-It Right

Thank you so much for your review. I'm happy I was able to spot a few potential issues and have them rectified for you. If you need us in the future please feel free to reach out Kind regards, Corey Fix-It Right Plumbing

Jaisharan GillMelbourne
I could not speak highly enough about this company. The tradesman turned up when they said they would, he was friendly and very efficient. Not only that, he fixed my leaks on the spot. All done in well under 3 hours. Special thanks to my tradesman, Adam.

Reply from Adam

Hi Lainey, Thank you so much for reviewing our company in such a positive way, as well acknowledging my service work. I was happy when I found a solution to your high water bill that was both easier and quicker than you first thought! Our consistent testing procedures excludes unnecessary works and generally finds leaks quickly and efficiently. Keep us in mind when you need to maintain your plumbing again. Thanks, Adam.

Lainey MarieMelbourne
Josh did an amazing job fixing the leak in the laundry room and changed all the old taps around the house. Friendly, professional and thorough with his work. Thank you so much.

Reply from Fix-It Right

Hey there Z! Thank you for taking some time of your own, to write up a 5 star review, I really do appreciate it. I was glad we found those issues pretty quickly and were able to sort it out then and there ! Enjoy your new home ! Thanks heaps again Josh, fix it right plumbing

z JaffMelbourne
Dave was fantastic and went above and beyond to help with our leak locating and repair. He answered all my questions and organised YVW to come and replace a faulty valve. Couldn't be happier with the work and service and would highly recommend both Dave and Fix it Right Plumbing.

Reply from Fix-It Right

Steve! Thanks heaps for the review mate. Glad we could find and fix your burst pipe without too much trouble. Was a good outcome also fixing the water hammer as well! Cheers mate, Dave Fix-It Right Plumbing

Steve BMelbourne
Michael is professional and friendly. Not only fixed the leaking issue the reason we contact Fix It Right, he also inspected around the house and fixed some other issues. Thank you again for your hard work.

Reply from Fix-It Right

Hey Jo, thanks for the great review. Glad I could help you out an fix your leaking shower and taps. Make sure to give us a call if you ever have any plumbing issues in the future Cheers, Michael Fix-It Right Plumbing

JoMelbourne
Can’t say enough good things about Josh who arrived on time, tracked down the issue and had it fixed with no fuss. Professional, courteous, would recommend again and will be asking for Josh by name next time!

Reply from Fix-It Right

Hey there Paul. Thanks for taking a moment to write up such a nice review ! It was Definitely a strange one you had with the solar hot water system ! Any concerns in the future please don't hesitate to call! Thanks heaps again Josh, Fix-It Right Plumbing

paul edbrookeMelbourne
I had a problem with a leaking kitchen sink and Michael sorted it out quickly and efficiently. On time, friendly and professional. Will definitely be calling Fix It Right Plumbing for any plumbing needs in the future.

Reply from Fix-It Right

Hey Harriet, thanks For the great review. Happy I could help out and get that leak fixed for you. Make sure to give us a call if you ever have any plumbing issues in the future Cheers Michael, Fix-It Right Plumbing

Harriet HerbisonMelbourne
Great customer service team with prompt communications. Very professional with the work and explained every step on the requested leak test while on site. Kept things clean and work was done promptly.

Reply from Fix-It Right

Thanks for the kind review Jonathan, I'm glad I was able to make help with your issue. We look forward to helping you with any plumbing problems in the future. Kind regards Joseph Fix it right plumbing

Jonathan LamMelbourne
Brendan has performed a leakage detection service for us and helped us to fix some tap issues. He has been absolutely amazing in providing these services, very responsible and professional in the area.

Reply from Fix-It Right

Hey doris, thankyou for your review im glad you appreciate our services. Cheers Brendan

Doris RossMelbourne
Jarryd provided outstanding professional service. We were very happy with his service. He provided us with a thorough assessment and costings prior to commencing service. He detected some other critical plumbing issues with our outdoor water tank that we were unaware of. We would highly recommend Jarryd and Fix It Right Plumbing. Cameron and Kathryn

Reply from Jarryd

Hi Cameron & Kathryn It was a pleasure to help you out in Geelong West I’m very glad to hear you are happy with our service. Thank you for finding the time to write such a great review. I'm really glad we could help you with multiple issues in your bathroom and make some critical repairs to your rain tank pump. If there is anything else in the future please reach out to us and we be able to help. Thanks Jarryd, Fix-It Right Plumbing

CameronGeelong
Thank you Fixitright Plumbing for organising Jarryd’s prompt visit to our home in Highton, Geelong to investigate a water leak from our bath. Jarryd was fantastic! He was very professional, explained the step by step process re investigation and subsequent repair, and quoted for each stage of the repair job. He was very thorough. The leak is now fixed and Jarryd was also able to advise us as to reparation works required. Jarryd was a pleasure to deal with and I would strongly recommend him for any plumbing works required. Great job Jarryd!

Reply from Jarryd

Hey Janice Thank you so much for such a great review. It was a pleasure to help you out in Highton. I’m very glad to hear you are happy with our service, and solve your leak! If there is anything else in the future please reach out to us and we be able to help. Thanks again for choosing Fix-It Right Plumbing Cheers, Jarryd

Janice van EldenGeelong
I had been having an ongoing plumbing issues that a previous plumber (sent by Strata) told me was likely related to my shower. After having tilers out to quote what it would cost to re-waterproof my shower, something didn’t feel right. So, I called Fix It Right after using them with great results on other occasions to have them look at it. Ben came out and did a really thorough check of the shower and determined it was unlikely the cause of the leak. Then, rather than giving up, he did more extensive testing of the bathroom and determined it was likely the toilet. He came back to remove the toilet and see what the issue was, and there was an excess of water and broken parts that have likely been a issue for a while. He was a great communicator and kept me informed throughout the process. Thanks to Ben perseverance, I didn’t end up spending thousands to re-waterproof my shower, when that wasn’t the issue in the first place. Safe yourself time, money and anguish and call these guys first!

Reply from Fix-It Right

Thanks for your positive review Tricia. It was great to get to the bottom of the issue, and leave knowing it was fixed in the best way possible. Thanks again, Be

Tricia AddieCanberra
We had a few issues with our leaking shower and Josh came in and fixed it up. He was very friendly, professional, efficient and communicative right from the start and took the time to explain what the issue was and what was causing it. He then inspected other taps around the house to make sure things were up to scratch. Thanks Josh! Would highly recommend these guys.

Reply from Fix-It Right

G'day Jamie, Thank you so much for taking some time outta your day to write me up a review, it really is appreciated. It was my pleasure fixing the shower after a few plumbers had already had a crack! Any concerns in the future, don't hesitate to ring us back! Thanks again Josh, Fix-It Right Plumbing

Jamie CoffaMelbourne
Jack and Sid arrived punctually and were courteous, professional and friendly. They diagnosed where our leak was coming from & fixed it in a timely manner. They also advised us on ways to ensure the problem did not reoccur in other places. They fitted a pressure meter & replaced a tap that was badly leaking in the kitchen. Nothing was too much trouble for them. I highly recommend this company.

Reply from Jack

Hey sally thanks for the 5 star review it was a pleasure to find and fix a burst pipe in the wall at your house in Seaford. I hope there are less issues after we lowered the water pressure to a safe amount. If you need anything else just let us know. Jack

Sally BrudenellMelbourne
I had a plumbing leak a few days ago. I contacted Chris at Fix it right who arranged for Adam to inspect the cause of the leak the next day.Adam inspected the stormwater and sewage pipes which were repaired 3months ago by Brendan and Adam.There were no visible issues with both.Adam then had Brendan return yesterday to do a camera check of all piping system. A damage was located to a pipe in the kitchen sink.Brendan went to the shops to get the necessary materials and fixed the problem the same day. The guys were so professional and quick to find a solution. I have dealt with them twice and I am indeed very happy with their work ethics. I would recommend them to anyone.

Reply from Fix-It Right

Hi eric thankyou for your review its good to hear that you appreciate what we do, we hope to hear from you next time. Cheers, Brendan

Eric ThambyrajahMelbourne
A slit in my old shower pipes hidden behind the wall, was causing copious amounts of water to leak through the ceiling downstairs. But I would've never even begun to come up with the possibility on my own, even after countless hours of scouring the internet for clues. My taps were also always leaking no matter what I did. Wary but also adamant to find a trustworthy plumbing service that placed honesty and customer care first after being ripped off before, I was pleasantly surprised to say the least, by how safe I felt in the hands of everyone from the customer service team to the plumbers. I was extremely impressed by how experienced plumber Jack was, being very meticulous across every stage of the process, from detecting and diagnosing the problem, especially going above and beyond to scrutinise and identify so many details that had the potential to cause damage overtime. No matter how busy and manually-taxing the work he and his team (Alec) was tackling, he always so considerate toward answering *any* doubts me and my family had in such a friendly and easy-going manner (even when it wasn't expressed in proficient English). The extra amount of thoughtfulness in the process of fixing and installing things, was what really blew me away - from taking measures to ensure the least amount of disturbance affecting us during his work, to making sure the quality and structure for the type of material installed (e.g. copper), was sustainable in the long-term according to its surrounding conditions (e.g. brick wall compared to concrete), and actually installing temporary structures so that we could use the bath in the meantime. Bottom line is, even though it would've caused him and his team so much more difficulty, choices were made based on providing the best quality. Best thing was the long warranties for installations that I didn't even think were as big or complex to be worth such a long number of years. Also he quoted us upfront after the inspection so that I had absolutely no worries about any surprise costs going forward. From start to end, Jack and his team was very professional and respectful. I had absolutely no qualms about the quality of work being done, across a three day effort. I will definitely be going back to them for any future plumbing issues and refer them to families and friends.

Reply from Jack

Hey Helen, A huge thank you for the massive review. It's got to be up there with one of the best. It was an absolute pleasure working for you and your family. It means the world to hear you loved my work after finding the leak in the shower/ replacing the taps and other plumbing issues like dripping taps that we could fix on the spot. If you have any issues at your unit in Springvale just give the team a call. Cheers, Jack Fix-It Right Plumbing

H LiMelbourne
We’ve used Fix-It Right Plumbing a couple of times now and we’re never disappointed! Most recently, Josh came in to have a look at our shower and not only diagnosed and fixed the problem, he went above and beyond recognising another issue, and quoting a solution for us as well. We will continue to use Fix-It right for all our plumbing needs and will highly recommend them to all our friends!

Reply from Fix-It Right

Gday Tim! Thank you so much for your kinds words on this review mate! I appreciate it so much it was lovely to meet you and your partner. Stoked with the coffee too! Good little machine you've got there! Any future hassles or that gas line upgrade we spoke about don't hesitate to call us back mate! Thanks again Josh!

Timothy SugumarMelbourne
Aaron was professional and honest with his advise. I agreed to pay the amount before the job however he said to pay after. There were no evident problems found after he did his investigation over half an hour. He then did not charge a cent even we insisted to pay him. He is a true gentleman. We definitely use Fixitright next time and recommend to our friends.

Reply from Fix-It Right

Hi Prabir Roy thank you for call fix it right plumbing to investigate your plumbing issue. Pls don't hesitate to call us back if the issue reappears or for any other plumbing issue. Thanks for writing a great 5 star review. Kind regards Arron from fix it right plumbing

Prabir RoyCanberra
We cannot thank Arron and his apprentice enough for their help and work on our leaking shower. After going through 2 different previous plumbing companies, both who did not fix or identify the issue, Arron and his worker found the issue immediately and put in measures to fix it promptly. Arron gave us various options as to what could be done to fix our situation as the damage was worse than we thought. The costs associated with our job was more than fair and we signed up to their loyalty program too as we will be using Fix It Right Plumbing for all future plumbing concerns and jobs. If you want an honest, cost efficient, reliable and up front plumber and company, Arron and Fix It Right Plumbing are the ones to call. Thank you Arron and Fix It Right Plumbing!

Reply from Fix-It Right

Hi Emma, thank you for calling Fix-It Right Plumbing to attend to you hidden shower leak. I was sorry to hear you had to go through 2 different plumber before we attended. I was very happy to identify the issue you had and give solutions in the right way to get it fixed. We always strive to provide the best service possible and I was very glad to hear you where happy. Thank you for taking the time to write a fantastic 5 star review, I really appreciate your feed back. Please don’t hesitate to call for any future issue you may have. Kind Regards, Arron Fix-It Right Plumbing

Emma PapantoniouCanberra
We had a leak we couldn't find - looking at the water meter I could see a ton of water being used, but no idea where it was going. Arron and his apprentice came around the next day and tracked it down (under the driveway), then had it fixed and the drive patched by the end of the day - very professional, very thorough, and really hard workers. While Arron was there, he also gave me some advice on getting a separate long-running issue fixed (large amounts of water pooling under the foundations of the house). To fix it Arron and his guys put in an agi drain and a sump pump for us. It took three days underneath the house, and involved digging through lots of rock - hard work! They did a great job, the whole area is now in great shape. I'd definitely recommend these guys - I was impressed with their ability to solve a problem, walk through the options, then deliver on what they said they would.

Reply from Fix-It Right

Hi James, thank you for calling Fix It Right Plumbing to attend to your plumbing issue. It was my absolute pleasure to get the burst pipe under your driveway way fix and also address the flooding issue under your house. It was a hard job but here at Fix it Right we don't shy away from the hard jobs. Thanks you for taking the time to write a fantastic 5 star review I really appreciate the feed back. Please don't hesitate to contact us in the future for any plumbing issue. Kind regards Arron from fix it right plumbing

James RobertsonCanberra
Michael arrived on time and was very friendly and competent. He gave good advise and fixed all the issues he was able to. He was very supportive with the tricky situation of our incorrectly installed shower. He advised me to contact the correct organisation to assist me to address the issue. Michael went above and beyond. Highly recommended him.

Reply from Fix-It Right

Hey Catherine, Thanks for the great review. Happy I could help you out with that shower leak and point you in the right direction for your repairs. Feel free to give us a call if you have any plumbing issues in the future. Cheers Michael, Fix-It Right Plumbing

Catherine MillerMelbourne
We received excellent service throughout. Corey is the most confident, thorough and trustworthy leak detection specialist + plumber. He was thoughtful about our concerns over the water leak (buried under an external wall!!) He explained step by step through the process of detection so that there is no surprise cost. His plumbing work is super neat and quick that we cannot be happier with. We definitely recommend Fix-it Right. Thank you Corey!

Reply from Fix-It Right

Thank you Maoko for your review. I'm happy we were able to find such a challenging leak. If your ever in need of us again don't hesitate to reach out. Kind regards Corey

Maoko CarrollMelbourne
HI Team, would like to thank you for the service that you (MIC_ Plumber) offered today to fix the leak, it was quick and prompt service, there is no call out fee, which is fantastic. The plumber MIC was fantastic and approachable, he provided the accurate solution and fixed the leak. Finally I have added other pending works at home as well. Overall very happy and satisfied with there services and cost. I will certainly recommend others to seek your services if they need. All the best Kumar

Reply from Fix-It Right

Hey there, thanks for the great review mate. Glad I could help you out and get that leak fixed. Feel free to give us a call if you ever have any plumbing issues in the future. Cheers, Michael. Fix-It Right Plumbing

Dr KumarMelbourne
Extremely happy with the service provided by Corey. Arrived on time and was both friendly and professional. Did a thorough leak inspection of my entire property and identified defects that was I not aware of. An impressive assortment of leak detection devices were used and I was comfortable that I was getting value for my money. Thanks again Corey.

Reply from Fix-It Right

Awesome review Craig, Thank you so much mate. All the best with the WA move, it was a pleasure doing the works for you. Kind regards, Corey Fix-It Right Plumbing

CraigMelbourne
Michael arrived on time and was very pleasant and reassuring. He thoroughly assessed our leaking shower, determining that it had been incorrectly installed and needs replacing. He guided us as to how to seek help with governing building bodies to have the issues fixed by the builder responsible. Michael did a full assessment of all the plumbing in our home and fixed all the issues. We would highly recommend him and the Fix It Right company.
Brian MillerMelbourne
Our house was built 6 years ago and we were aware of a hidden water leak recently as meter runs without water ussage. Got in touch with Fix-it-right-plumbing via online query, and received a quick response after hours. Michael came in at scheduled time, did nitrogen leak testing to accurately spot the leakage under the concrete pavement next to the building - exposed the pipe underground to see the leakage due to the loose pipe fitting. Overall Michael did a great professional job to fix the leakage and made the best result as I can imaging. Well done.

Reply from Fix-It Right

Hey Roger, Really appreciate the review mate. I'm glad I could help you out and get that leak sorted for you. Feel free to give us a call if you ever have any plumbing issues in the future. Cheers, Michael Fix-It Right Plumbing

RR JinMelbourne
Had a problem with LPG hot water not working and shower rail leaking. Rang in the morning and they sent out someone in the afternoon. Corey was able to fix hot water there and then after he quoted me how much. He replaced my shower rail for me, cleaned up after himself and disposed my old rail. Friendly service. Highly recommend them.

Reply from Fix-It Right

Hi Mary, Thank you kindly for your review and if there is anything else we can do for you please feel free to reach out in the future Kind regards, Corey Fix-It Right Plumbing

Mary KagelarisMelbourne
Corey came out to check a toilet issue which thankfully just required a quick fix at no charge as it was under warranty. He also took the time to check plumbing in the rest of the house and identified an issue that could have been much worse down the track. Corey was very knowledgeable and complete professional. Great asset to Fix It Right Plumbing!

Reply from Fix-It Right

Ryan I would like to thank you for your kind words. I'm very glad we found the issue with those hoses when we did before any major damage occurred. Kind regards Corey

Ryan ClarkMelbourne
Great service from making the booking, updates on ETA through to leak detection and repairs. Transparent pricing and quality communication. Great service from all the team. Big thanks to Michael (Mick) for Leak detection & Plumbing repairs and Sinead and Shaye in the office team. Highly recommended

Reply from Fix-It Right

Hey Glenn, Thanks for taking the time to leave a great review. Happy I could get your leak sorted for you. Feel free to give us a call if you ever have any plumbing issues in the future, cheers. Michael Fix-It Right Plumbing

Glenn McNeillMelbourne
I had a leak in my garden irrigation system causing a massive rise in my water bill. Access was extremely difficult due to tree roots. Michael M arrived on time was extremely courteous friendly and efficient. He found the cause of the leak after difficult strenuous digging. Attended to the problem without fuss Cost was very reasonable. I have now found a plumbing service that I can rely on and trust after many hit and miss experiences. They are now in my contacts and on my fridge.
Andrew MillerMelbourne
After reading reviews to see who to use for a water leak I went with Fit It Right. They were great from the initial contact through to turning up on time Corey was exceptional with his explanation on how it all works and explained everything clearly & after agreeing to go ahead with the detection of the leak he was thorough and promptly found the burst pipe and fixed it very professionally Would highly recommend Corey and the company to anyone Thanks for a great job 👍🏻

Reply from Fix-It Right

Thank you so much Rick. I truly enjoyed this job and meeting you. Good luck on your travels and I might see you in WA next year. Kinda regards Corey

Rick SMelbourne
Tough job dealt with very expertly by Brodie and assisted by his apprentice Ethan. Went above and beyond to try not to damage tiles they needed to move to access leak underground. Due to this nil extra expense was incurred. Great job with leak detected and fixed. Very professional, helpful and approachable. Thanks for fixing our headache.

Reply from Fix-It Right

Hi Jo, Thankyou for taking the time to write this kind review. Im super glad to hear you were happy with our service and level of care. It was a pleasure meeting you and if you ever have any future plumbing issues please feel free to give us a call. Thanks, Wade & Ethan

JoMelbourne
Michael is a true champion! We had a burst pipe which was initially difficult to locate. However, Michael meticulously used all the tools in his plumbing arsenal to locate the burst, smashed away brick and fixed the burst, which he described as one of the hardest plumbing jobs he's ever done. He even won over my tradie averse dad who then wanted all the faulty ancient taps in the house to be replaced. I am very happy because my decades of yearning to have our plumbing inspected and repaired have come to fruition.

Reply from Fix-It Right

Hey Frank, thanks for the awesome review mate. Really happy I could get that leak fixed and I hope you enjoy all the new taps. Feel free to give us a call if you ever have any plumbing issues in the future. Cheers mate, Michael Fix-It Right Plumbing

Frank TranMelbourne
I’ve contacted Fit-it-Wright Plumbing for a leak in the shower. Jack came to inspect the issue and since he was there I’ve asked him to replace three toilets and all the tape wares, shower heads and garden tapes. I’m very happy with his work. He was very professional, attentive, knowledgeable, clean, tidy and punctual. I would keep using Jack for future need and recommend Jack to family and friends. Thank you Jack for your beautiful work.
KhaiMelbourne
Having had a few other local plumbers out to try and find the problem, Aaron (Fix-it-Right- Plumbing) had all the knowledge and equipment to help us out without any hassles.

Reply from Fix-It Right

Hi Mehdi, thank you for allowing us to attend and find and fix the burst water pipe under your house. I was very glad we were able to get it all sorted for you. Thanks for taking the time to write a great review, I really appreciate the feedback. We wish you a very Merry Christmas and happy new year. Kind regards, Arron from Fix-It Right Plumbing

Mehdi HossiniGeelong
Michael is the ultimate professional. Thanks for your help with our hot water and leaks mate.

Reply from Fix-It Right

Hi David, thanks for taking the time to leave a review and the kind words, I really appreciate it. Was great meeting you and getting everything back up and running. Enjoy the free flowing hot water. Cheers, Michael Fix-It Right Plumbing

David NichollsGeelong
Seamless service end to end with excellent communication and professionalism throughout the whole process. The team also went above and beyond, using their experience and skills to diagnose upstream potential contributing factors and not just the symptom ( eg leaking taps shower toilets etc). Thank you Chris and Tony !

Reply from Fix-It Right

Hi Sarah, thanks so much for such a great review. It was our pleasure to come out and resolve all your plumbing issues. I know how frustrating it can be to have a running toilet keeping you up at night. You should notice some savings on your next water bill now that all those leaks have been taken care of. Look forward to helping you out with any future issues. Cheers, Chris Fix-It Right Plumbing

Sarah AnsonCanberra
Jack was fantastic bloke who investigated the issue we had with water leak from showers and taps and sorted it out in no time. He also helped in getting the price down from the quote to match the expectation and did the work in time. Great job and will surely recommend fix it right.

Reply from Jack

G’day Charanya, thanks for the kind review! Absolutely no dramas what so ever to come to house in Lynbrook and re washer all your taps, toilets and stop the water hammer. Cheers, Jack

charanya karthikMelbourne
Joseph was amazing - trustworthy, honest, easy to talk to, and did a really thorough leak investigation... at a good price. I'll be calling Fix It Right Plumbing for my next plumbing job! I can't speak highly enough of the service... thanks again.

Reply from Fix-It Right

Thank you for the kind words Janette. I'm glad that we could determine the source of the water leak and hopefully the neighbours can fix the issue sooner rather than later. Thank you for trusting us to get to the bottom of the plumbing issue at your home in Reservoir. Kind regards, Joseph Fix-It Right Plumbing

Janette SmithMelbourne
Had Chris come out to our rental property to find and fix a leak. He was extremely helpful and kept me updated every step of the way up until the fix was completed. Provided advise as to other things that may need attention in the near future. Would definitely use again

Reply from Fix-It Right

Hi Alexi, thanks for the great review. Our job was made much easier by having the right equipment and experience to find and fix the hidden leak at your property, something that previous plumbers weren’t able to do. I look forward to helping you with any future plumbing needs. Cheers, Chris Fix-It Right Plumbing

Alexi ChenobyMelbourne
Jack did a great job locating and fixing a leak in our driveway. He was extremely professional and polite. He explained the issues and costs involved thoroughly and fixed the problem in a timely manner.

Reply from Jack

Hey Kerryn, thanks for a fantastic review! I'm glad we could fix up your water leak and reduce the water pressure to a safe amount at your house in Frankston. Cheers, Jack Fix-It Right Plumbing

Kerryn AltsonMelbourne
Joe has done an excellent job in locating the place where water leaked and fixed it. He is not only a professional plumber, but also very kind and patient in dealing with our questions. We are fortunately to have him and will certainly recommend to anyone who needs a good plumber to fix their plumbing problems.

Reply from Fix-It Right

Thank you Jesse for your awesome review, I appreciate the kind words. The leak was a bad one and we are lucky we could get it fixed before it caused too much damage. If you need anything else in the future please give us a call. Kind regards, Joseph Fix-It Right Plumbing

Jesse ChenMelbourne
Had a great experience with Joseph and Sid. Joseph was friendly, engaging and always able to explain each step of the process to find the leak and fix it. We were very happy with their assistance and if you have a leak, I highly recommend Joseph and Sid from Fix-It Right Plumbing.

Reply from Fix-It Right

Thanks Paul for the kind review! This job turned out to be an interesting one. Sid and I even got to do a bit of gardening haha. If your son wants to come help in the future, we can definitely find something for him to do. If you have any issues in the future please, feel free to give us a call. Kind regards, Joseph and Sid Fix-It Right Plumbing

Paul SuttonMelbourne
Thanks to Joseph who investigated a potential leak under the driveway of my property. Very happy with the professional, thorough and friendly service provided. Extremely responsive and arrived on time. Cheers

Reply from Fix-It Right

Thanks for the kind words Steven. I'm glad the hidden water leak investigation led to your driveway staying intact. If you need any help in the future please, feel free to contact us. Good luck with the newborn, hopefully you get some sleep. Kind regards, Joseph Fix-It Right Plumbing

Steve MMelbourne
We had Fix it Right Plumbing for two plumbing services. Most recently, we had a bath tub leak that went through the ceiling on the first floor and Dave from Fix It right Plumbing was so professional and competent in carrying out the fix. He explained the exploratory process thoroughly and we proceed with the fix. At each stage of the fix, he would explained what he is doing and reassured us that in the event that if it does leak again, Fixit Right guarantee the workmanship and would come back and attend to the fix. When carrying out the repairs, Dave was clearly in his element and it was great to see someone who loves his job, carrying out the repairs. Dave was also polite, neat, friendly and honest person to deal with. I would have no hesitation in recommending him, he was first class in his approach. I also had Adam installed a mixer tap in my laundry room and he was great to deal with. When the leak did happen again, Adam came back and fix it. He was also very easy and friendly to deal with.

Reply from Fix-It Right

Hi June, Thank you so much for your fabulous feedback! Both Dave and Adam are very experienced and knowledgeable plumbers who are fantastic at what they do. We're so pleased to hear you had great experiences with our team on all occasions :-) We appreciate your repeat business and look forward to helping you with any of your plumbing issues in the future if you need. Thanks again and take care, Claire Fix-It Right Plumbing

June LeeMelbourne
I booked online - very easy. Jack and the apprentice (Sid) came to have a look at a leak in my bathroom, had a quick look over everything else too, Jack explained all the issues with the plumbing to Sid (sounded like a good teacher!), explained issues to me, got the job done (and an extra one I thought about while they were here!) He wasn't pushy at all, just a nice, down to earth bloke, would happily use this service again. I've also had a visit from Hector, again, nice down to earth bloke, fixed up the botched seal around my bath (which was my own doing!), again with the help from Sid! Most recently I've also had Daniel come to help in our new house, he removed the hot water system and installed a new one, did a very professional job, was great with suggestions for other things too and in no way pushy, and Sid was back too! I would happily have any of them back for my next project.

Reply from Fix-It Right

G’day Faye, A huge thank you for taking the time to write such a nice review. I hope your new kitchen mixer and dishwasher are working amazing for you. Peace of mind knowing that the leak in the wall has been fixed too at your home in Parkdale. It pleases me to know that when we have walked away after the job, you understood what work we had done and the benefits of doing it. Thanks again Faye! You were a great customer to deal with and I hope your husband enjoys his PS5 the lucky duck :-) Cheers, Jack Fix-It Right Plumbing

FayeMelbourne
Jack arrived punctually to assess the corrosion and leaks in our old galvanised water main and the state of all cold and hot water pipes under the house. He also checked all the taps and toilets etc to see if they were all in good working order. Jack was able to give us a cost estimate on the spot and a definite date for the repairs. On the appointed day, Jack and Adam turned up early with their bobcat excavator and by the afternoon, the cold water system was all working again. The hot water pipes including the 17 year old hot water heater were replaced the next day. The pipe replacement required Jack to crawl into and work in very tight spaces under the house, spaces probably only about a foot high. Regardless of the difficulty, he was consistently cheerful and helpful when I needed clarification. Jack was absolutely right, the lack of pressure, especially in the garden taps was the result of the build up of rust inside the galvanized pipes. We didn't expect this, and so were surprised when Jack took off for a while and returned with bags of potting mix and lawn seeds which he scattered over the entire excavated area, leveled it and even watered it! There is no doubt we will turn to Fix It Right Plumbing for any future plumbing or gas work. Punctual, Professional in problem analysis and solving, Efficient in execution, Friendly and Helpful.

Reply from Jack

Hey Lee, a massive thanks for the Stella review! It was an absolute pleasure to re-run your water from start to finish to avoid any issues with your old gal water line and also change over your hot water unit with our aqua max 390. I’m glad you could see that at Fix-It Right Plumbing we go that extra mile to stand out from others by doing such things like re-seeding the grass that we had just dug up. I appreciate the time and effort you have gone to writing this review and it goes along way. Don’t hesitate to ring us if you need any more work done. Cheers, Jack Fix-It Right Plumbing

Wilson LeeMelbourne
Arron was a pleasure to deal with. Very knowledgeable and explained everything perfectly. I had an unknown water leak which was previous plumbers confirmed but couldn’t tell me where. Arron was determined to find it, which he did (thankfully) and was informative on potential case and the different options to fix it. I will definitely request him for all my future plumbing issues and would definitely recommend to others. 👍

Reply from Fix-It Right

Hi Eddie, thank you for allowing me to attend to your property to investigate a hidden water leak. I was very glad we where able to find it. It was my pleasure working in your lovely home in Canberra. Please don’t hesitate to call us if you have any plumbing issues in the future. Thank you for taking the time to write a fantastic 5 star review, this means a lot to me :-) Kind regards, Arron Fix-It Right Plumbing

Eddie ApodCanberra
Great service from Arron today, fixed my bath tub leakage problem. He is a very experienced professional plumber, and troubleshoot issues quickly. Also he arrived on time. Very recommending this company! Thank you Arron!

Reply from Fix-It Right

Hi Ammie, thank you for contacting Fix-It Right Plumbing to sort out your leaking bath taps. Really appreciate you taking the time to write a great 5 star review. Many thanks, Arron Fix-It Right Plumbing

Ammie LiCanberra
What a find! A hidden leak in an established garden with extensive irrigation system Chris was able to pressurise the entire water network of the property with nitrogen, then wait for the result! Two undisclosed leaks were found using this approach with hissing and bubbling well under the ground coming to the surface (almost impossible to find otherwise), eventually leading us to the problem. Excellent process and Chris was superb, professional and all over his trade. I have finally found a brilliant plumber (and company) for the future. Highly recommended....

Reply from Fix-It Right

Thanks for the great review, Anthony! Hidden water leaks can be a daunting task to take on, especially when an irrigation system is thrown on the mix. Fortunately with the right experience and equipment we were able to find and resolve your leaks relatively quickly. I look forward to helping out with any future plumbing needs, Chris Fix-It Right Plumbing

AnthonyCanberra
Jacobe came and undertook diagnostic work on a leak in our shower. He was personable, knowledgable and didn't patronise me because I didn't understand plumbing terminology. Thankfully there was no leak, however, I would happily use their services again if necessary! Thanks again Jacobe :) Brin

Reply from Fix-It Right

Hello Brin, no worries at all! Trust me I've seen a lot worse! I was happy to help and fix your taps for you. Let us know if you would like us to regulate your pressure as well when you're ready. Cheers, Jacobe Fix-It Right Plumbing

Brin DarceyCanberra
We hired Brendan from Fix It Right Plumbing to investigate a leak around mid 2020. He was friendly, knowledgable, provided upfront quotes before taking action and was clear in communicating what he was doing. He also checked and fixed a few other things on our property which we appreciated. We hired him again today due to a problem with our hot water system and received the same excellent service. Definitely recommend!
Helen ConwayMelbourne
We had Joseph come in to investigate a leak. He was on time, very professional to deal with and provided fantastic service. We had the leak identified and fixed at a very reasonable price. The work was awesome as he made sure he left the premise only after cleaning everything with no trace of any digging. I would definitely recommend FixItRight plumbers for any plumbing needs.

Reply from Fix-It Right

Thank you for your kind words Priya. I'm really happy we didn't have to rip up your new grass lawn in the front yard to get to the burst pipe. I do regret passing up one of your mother's toasted sandwiches, they smelt so good. Maybe next time. Kind regards, Joseph Fix-It Right Plumbing

Priya SubramanyamMelbourne
Dave did an excellent job of finding and fixing a leak that had developed in my front yard. I was so impressed with his prompt, efficient and friendly service I asked him too complete other plumbing jobs I had been putting off. Rather than telling me he would need to come another day he got stuck in and did them immediately. Dave demonstrated his ability to problem solve on the spot by coming up with a solution for connecting two down pipes to the storm drain, a tasks I have been struggling with for years. I was would highly recommend him to anyone seeking a professional and honest service.

Reply from Fix-It Right

Thanks for taking the time to write such a fantastic review Rosaleen! Was an absolute pleasure dealing with you and fixing all your plumbing problems, thanks for the kind words. Cheers, Dave Fix-It Right Plumbing.

Rosaleen AlbanMelbourne
Joseph did a fantastic job detecting leak and repairing it on the spot. Customer service provided over the phone and by Joseph was flawless. Our leak turned out to be under the concrete slab in garage. Cost for every step (very reasonable) was shown and agreed to prior to action. I have sought other plumbers who charged call-outs and hadn't had the capacity and attitude to do the investigation, until I found Joseph. If you are experiencing water leak and struggling to find where it is, call Fix It Right and honestly don't even bother shop around!

Reply from Fix-It Right

Thank Xu for the great review. Even though we had the Jack hammer out, I think the garage slab ended up being a very good outcome. Thanks that peanut flavoured beer, it was a very interesting flavour haha. If you need anything else in the future please feel free to give us a call. Kind regards, Joseph Fix-It Right Plumbing

Xu JiatianMelbourne
We are impressed with how quickly Fit It Right got back to us when we reached out regarding a severe water leakage underneath our house. Joseph is a star! He was very professional and knowledgeable from the get go. He explained the potentially causes for the leakage, the options/steps and costs involved. I definitely recommend him and will be going to this company for any future plumbing issues going forward! Good stuff and thanks very much Joseph!!

Reply from Fix-It Right

Thank you so much for your kind review. Getting in under houses to fix Leaks is our bread and butter even for a big fella like myself. If you have any future plumbing needs in the future, please feel free to contact us. Kind regards, Joseph Fix-It Right Plumbing

Jillian YMelbourne
Had a leak from a top-floor bathroom that was staining a small ceiling area on the ground floor. Checked out various companies on google and eventually settled for Fix-it-right plumbing, as their website and reviews convinced me they were dependable. Brendan arrived, assessed the problem, talked me through what he was going to do, then gave me a quote before starting any work. I thought the price was fair so I accepted. While he couldn't fix the root cause (turns out it's a waterproofing/tiling issue in my shower), at least I know what to do next. He also checked other plumbing areas of my home and found a couple of defects which I agreed for him to fix. All in all, I was pleased with his service and professionalism.

Reply from Fix-It Right

Thanks for the review Aiden! It was good that we sorted out those issues around the house and good luck with the shower too. Happy to help in future if you need. Cheers, Brendan Fix-It Right Plumbing

Aiden TMelbourne
Had Hector attend my property for leak detection. Extremely professional, patient, reassuring and understanding. Coordinating between both units to find the leak. Working neatly, cleaning up and being careful of other fixtures was a plus for me. A plumber and plumbing company with a real vested interest into the problem the customer is really experiencing and not just for a 'job'. I understand every business needs to make a profit but it is very good to know that there are trades/company like Hector and fix it right plumbing that still uphold their work with such integrity and ethics. I hope this never changes as your business flourishes. Thank you to Hector sincerely for your efforts in detecting the leak. No doubt the repair is a process, I am confident this will be the final fix and peaceful days to come, all thanks to your expertise. I wish you all the best and stay safe. Strongly recommend fix it right plumbing =)

Reply from Fix-It Right

Hey Jess! Thank you for the Detailed review. You were understanding in taking all the info in, thanks. It was a pleasure working at your place for the leak detection. We found the leak, great outcome! All the best with the further works at your place in Cheltenham. Take care, Hector Fix-It Right Plumbing

J TMelbourne
I was so lucky to secure an appointment with Jack! He was prompt, polite and listened to my concerns and then went about investigating what might be causing our plumbing issues. After a thorough assessment and taking the time to explain it all to me, we looked at prices to match our options and Jack answered all questions with confidence. I was happy with the proposed costings and Jack organised us a new toilet, fixed another toilet and serviced a leaking tap. He also assisted with what steps we could take next to improve our water pressure, hot water system and old tapware, but there was no pressure to complete those projects today. We will be enlisting Jack or one of his colleagues to assist us in the future! I would recommend Jack and Fix It Right Plumbing crew to anyone - you’ll be in good hands!

Reply from Fix-It Right

Hey Amy, A huge thank you for writing a 5 star review. It was a pleasure installing a new modern toilet upstairs and fixing the other toilet too at your home in Narre Warren. You were a such a delight to work for and always happy. Hope the future Reno’s go well and also hope to hear from you down the track for those other furthers works. Take care, Jack Fix-It Right Plumbing

Amy CheersMelbourne
We had a very high water bill & assumed it was due to a leaking pipe! Joseph listened to our issue & thought outside the box. He gave us a couple of other reasons as to why this might be the case. His knowledge was spot on & he returned the very next morning to repair the faulty valve on the solar hot water system! Nice guy & at no time did we feel rushed or pressured into any work we didn’t want. I liked that the price was clear & there was no obligation to continue with him, but we are glad we did!!

Reply from Fix-It Right

Thanks Cheryl for the awesome review. That leak was a weird one and sometimes we need to think outside the box. Good luck settling into the new house and if you need any help in the future, please give us a call. Kind regards, Joseph Fix-It Right Plumbing

Cheryl KMelbourne
After reading the reviews, I called fix it right plumbing for a main water leak under the driveway. Dave arrived on time and provided the leak detection and fixing quote. He has done an awesome job and very neat work. He fixed the leak and tested all the taps inside the house. while he was here we had other 3 jobs done as well after seeing his initial work. Thank you Dave.

Reply from Fix-It Right

Hey Lathaa, Thanks for the great feedback! I’m glad we sorted your burst pipe and blocked drains in the one attendance, saving you a lot of time and money. I hope Casey sorted out that blocked drain in your nature strip too! Any other problems you know who to call, Thanks, Dave Fix-It Right Plumbing

Lathaa AanandMelbourne
Fix It Right got someone out to us quite quickly to sort out a leak at our washing machine. Wade was very professional and helped me understand the whole issue so I could opt for a repair that solved it all at once, rather than a quick fix that would wind up with more problems down the road. It's been about six weeks now and everything's still working great.

Reply from Fix-It Right

Hi Dan, thanks a lot for such a great review. I’m glad to hear everything is running smoothly and you are happy with my work. As always, any future problems, please feel free to give us a call. Thanks, Wade Fix-It Right Plumbing

Dan KornMelbourne
I was having a severe leak in the bathroom floor, and needed help in investigating the problem. Jack came down, and was able to promptly find the root cause. There was a hidden leak in the bathroom tap, behind the tiles. I asked to get the problem fixed. Jack was able to complete the work at a very reasonable price, and did a good job at it. Highly recommended.

Reply from Fix-It Right

Hey Arun, thanks for the review! I was happy to find why water was coming up through the floor tiles in your bathroom and fix the leak at your house in Endeavour Hills. Take care mate, Jack Fix-It Right Plumbing

ArunMelbourne
After receiving a huge water bill we called Fix It Right Plumbing, which we have used a few times and have been very happy with. Jack spent all day finding and fixing the problem which was under our house. A week later we had him back again, replacing our hot water system, which had rusted out. Very happy with the booking arrangements, service provided, and work Jack did, providing us with updates as he worked. Thanks Jack! Would recommend others to use Fix It Right Plumbing.

Reply from Fix-It Right

Hey Christine, Thanks for taking the time to write a review. I was a relieved man after finding and fixing the burst pipe under your concrete slab, that was a job I won’t forget. A week later it wasn’t a drama replacing your hot water unit as well after finding it was old and rusted at your house in narre warren Thanks again and Merry Christmas, Jack Fix-It Right Plumbing

Christine TullochMelbourne
Chris has come over a couple of times to help detect leaks. He is extremely thorough, professional and explains everything. He was on time and notified me before arriving. I would highly recommend him. Marijke

Reply from Fix-It Right

What wonderful feedback Marijke, thank you so much. Chris is very thorough from his communication right through to the actual plumbing itself. He has very high standards of workmanship and its great when he gets feedback like this. We hope all is well with your shower now. Thanks for taking the time to share your experience, we really appreciate it

Marijke DanielsCanberra
Speedy turn around and transparent conduct. Had a leak fixed in the same afternoon I called. Did a fantastic job.

Reply from Fix-It Right

Thanks James very much appreciated - well pass this onto Chris your plumber he'll be thrilled

James OttawayCanberra
Dave from Fix It Right was wonderful. He was very prompt in solving our leak detection problem and also fixed a couple of other taps at the same time. Dave was an excellent communicator and very positive. We have no hesitation in recommending him.

Reply from Fix-It Right

Thanks Ros for your feedback, we certainly agree that Dave is wonderful and we are lucky to have him on the team

Ros LongMelbourne
Adam helped with diagnosing, finding and fixing a main water supply leak in my garden. He was very knowledgable, polite and professional. He answered all my questions allowing me to proceed with their service with confidence, and it was just delivered perfectly! I'd recommend Adam from Fix it Right to other people.

Reply from Fix-It Right

Hi Lok, thank you for your great feedback on our plumber Adam. Adam as been a plumber for over 15 years and has been studying and practicing leak detection for most of that time. This has lead to a lot of experience, which he uses every day on every job. More over, Adam is committed to being a great example for other team members to follow. It really is quite humbling to have such a caring and talented team. Thanks for your feedback Lok and for taking the time out of your day to share it

Lok CheungMelbourne
I had a very happy experience with this company. The allocated plumber Dave (who was highly professional and friendly) came to do an inspection for a leak in my property. Communication was amazing, Dave talked me through what needed to be done and gave awesome advice. Super helpful. Well done Dave!

Reply from Fix-It Right

Awesome to hear Katie. Dave is a champion and is a very good plumber to boot. He approaches every job with a professional manner and will always find the cause of what is going on first before recommending a fix. Well pass your feedback onto Dave, he'll be really happy

Katie PhanMelbourne
My parents needed a plumber to fix a water leak. Dave the plumber arrived, he was punctual, curtious and very knowledgeable. He diagnosed the problem, explained and consulted about each decision before continuing, and did a fine job. Dave did an excellent job and we highly recommend both Dave and Fit it Right Plumbing.

Reply from Fix-It Right

Thanks Sam for your very kind words and great review of Dave, he truely is an asset to our company and feedback like this really does make us proud to have him - thanks a million :)

Sam JaneMelbourne
Adam was an absolute legend. He was the only plumber after 4 others that could find the source of a very complex leak in our apartment. He went above and beyond for us, wrote a strong report for our owners corporation and was willing to do anything he could to help us get our leak sorted. Thanks Adam and team, highly recommend

Reply from Fix-It Right

Hi Daniel. Thanks for allowing me to locate the ongoing water leak that has been affecting you, as well as your neighbours properties (for almost two years?!) Like I said at the very start “ I’m going to be the last plumber looking for this leak!” It is always difficult for customers to have these hard to find leaks with little help from their initial builder, especially on large multi level apartment complexes like your own. We love working with customers like yourself though, in appreciating the work we do and giving us free reign to find your issues as well as follow up with reporting to body and owners corporations as well staying with you until your concerns are vanquished, so that finally after so long you can move on with what should have been initially a relatively easy to locate concern. Good luck with the subsequent repairs. If there’s any further questions, please feel free to contact us. (Adam)

Daniel SmithMelbourne
Very happy with our experience with Fix It Right Plumbing. The fellow James who came to our place explained everything he was doing. He used impressive equipment to test for pipe leaks and investigate the sewer for causes of flow reduction. Everything was fixed on the spot.

Reply from Fix-It Right

Thanks Don for your review of James. We are really glad James could get your shower leak and blocked drain sorted in your home in Elwood. James is a pleasure to have in our team and nothing is too much trouble for him. Really glad you enjoyed the service Don. Thanks for taking the time to share it

Don GREGGMelbourne
Great quality of service provided by James from Fit-It Right Plumbing today. He explained all the processes thoroughly. James was on time, friendly and professional! Thanks heaps for detecting potential problems and providing an excellent service.

Reply from Fix-It Right

Wonderful news Kate, thanks for your feedback on James. James is our longest standing plumber and we very much appreciate the hard work he does in keeping all of his customers happy - Thanks again for sharing

Kate ThompsonMelbourne
James arrived promptly and explained what he was going to do and the cost involved. He was friendly and easy to talk to. Although he was unable to fix the leak his investigations located where the leak was occurring and he contacted the appropriate authority to get it fixed. Thank you James

Reply from Fix-It Right

Thanks for your feedback Nellie and so glad to hear that James could get it sorted for you. Sometimes when the leak is on the Water Authorities side we do need them to do the work (As they will often do it free of charge too which helps keep the bill down for you) but we are thrilled its all sorted now. Thanks for calling us Nellie and keep us in mind if you need a plumber again 🔧

Nellie CraigMelbourne
Brendan was friendly and professional. Repaired our leaks perfectly. He left the place clean and tidy after he finished. Highly recommend for those who are seeking for a trustworthy plumber.

Reply from Fix-It Right

Hello Anthony, Happy we could remove the old and correctly install the new bath mixer tap out for you. Happy bath time!! Thanks again for writing a great review. It's much appreciated. Cheers, Brendan Fix It Right Plumbing

AnthonyMelbourne
A great plumbing company to deal with. Adam solved a challenging and ongoing leak under our house. He took the time to understand the problem before coming up with a solution. He also fixed a hot water service leak and left the area very clean. Punctual and professional all round. Highly recommend.

Reply from Fix-It Right

Thanks very much for your positive feedback Jimmy and thank you for your ongoing support. You have been a very loyal customer as we are very grateful. Adam is a great plumber and takes a lot of pride in the work that he does. He's also very friendly and loves a challenge which is great when dealing with complex water leaks like you had on our most recent visit. Again thank you for writing a great review and you ongoing business it is very much appreciated

JimmyMelbourne
Really happy with the job, it was quick and Dave took the time to show me where the crack in the pipe was ( underneath the pavers) he managed to remove them with out cracking them and replace them. You can’t even tell, work has been done. Very happy, will recommend

Reply from Fix-It Right

Hi Claudine, Thank you for going out of your way to write such a glowing review about Dave and your experience with Fix-it Right Plumbing. Dave is one of our hard-working plumbers who has dynamic trade skills. A true professional! We're beyond pleased to hear that he was able to help you out and repair your drain in Doveton. We aim to fix your issue and leave your home the way we found it. Dave sounds like he did an excellent job of doing this. Thanks again & stay well, Claire

Claudinecoles ColesMelbourne
Received an immediate response to my online query and Brendan turned up within a short time frame. Professional, friendly service and persistent in finding and the problems I had with my plumbing. Friendly staff who care about their business.

Reply from Fix-It Right

Thank you for your review Tim. I'm glad I could help take care of your burst pipe in Frankston South. Hopefully you'll be all sorted moving forward. Good luck with your renovation too. Fingers crossed for some more progress on that front once COVID restrictions ease. Stay safe, Brendan. Fix it Right Plumbing

Tim Hanson (Tim SLA)Melbourne
We had a water leakage and problems with the hot water unit and found these guys on Google. Overall, we are very happy with the services provided and transparent pricing. Adam was very professional at explaining the works required to be done.

Reply from Adam

Thanks Maggie for reviewing our company! It was a pleasure working with you and your sister to resolve your high water bill, as well as some preventative maintenance issues that were noted, we were lucky that it wasn’t too serious and found it quickly for you. Remember to go to your water company to see if your bill can be reviewed as well... Thanks again, Adam

H ShenMelbourne
Brendon came up to investigate a possible leak sound . After a period of proper investigation, he identified the possible source of the issue and implemented the required fix. Needed to come in a second day as the more work was required. Time booked and was prompt on time. Pleasure to deal with.

Reply from Fix-It Right

Thats so great to hear Vinod, Brendan is one of our newest plumbers and is doing us proud. We are thrilled to bits that he’s sorted your hidden leak and is also helping you out tomorrow as well with further works. Thanks for your ⭐️ review Vinod and we’ll done to Brendan

VMelbourne
We needed a water leak & buzzing taps fixed at our unit, I decided to trust many positive Google reviews for "Fix It Right Plumbing" and booked a plumber online via their website. Next morning specialist Adam came on time and was friendly in helping me to understand the issue. He was able to locate the leak and replace broken taps. He was professional and the place was left tidy. We highly recommend the service and want to say a BIG Thankyou for your hard work Adam. Prices are reasonable and they offer an annual membership for a modest fee which nets you a further discount... Warranty is important... I found a tiny issue after a couple of days and Adam returned back and fixed for free of charge under the warranty. If we need a plumber we call Fix It Right Plumbing again!!

Reply from Fix-It Right

You are more than welcome Alexey and thank you for your detailed feedback and for putting your faith in us at the very start. Getting feedback like this is awesome and is the reason we do what we do. Adam will also be super thrilled to hear your feedback - and yes we agree that after sales service is extremely important. 👌

Alexey KMelbourne
Used Fix it Right plumbing on two occasions recently. Adam was able to find the cause of water leakage in a bathroom which two previous plumbers were unable to find. Adam called again when I experienced a problem with my water heater. Adam identified and fixed the problem within minutes. I would recommend Fix it Right Plumbing for quick efficient and reliable service.

Reply from Fix-It Right

Hi Brian, Thanks for the glowing review of Adam. Once Adam puts his mind to a water leak he doesn’t want to leave until it’s found! Shower leaks can be difficult to identify but having the correct location equipment on board allows for fast and efficient location of shower leaks and mains pressure burst pipes. You should have no further issues with your hot water unit and we look forward to helping with your future plumbing issues if required.

Brian CartlidgeMelbourne
We had a leaky shower and called up these guys and they were very prompt and good Customer Service. Chris kept us informed about his whereabouts and what time he will be coming to our place and was on time. Chris was very professional and very understanding and did a very good job he checked all the pluming things we had around the house and we did have issues and he highlighted them all and explained to us and gave suggestions and he fixed them all, he had done an excellent job and we are very happy to highly recommend him for any kind of plumbing issues. I would highly recommend Chris for his excellent services,Very professional in his work and attention to details.

Reply from Fix-It Right

Thanks Prashant for your outstanding review of our plumber Chris. We are thrilled to hear you were happy with his service. He really does go over and above to make sure all his customers are fully informed and understand at a deep level what needs to be done and why. Chris' no pressure approach really makes his customers feel comfortable in their home which is why he has so many positive reviews on here. Thanks again for your great review, it really does give the whole team a boost when we get feedback like this

Prashant ChunduriCanberra
Super impressed with Chris's workmanship, knowledge and professionalism!! We called 'Fix it Right Plumbing' to check for possible shower and toilet leaks. Chris did a welcomed thorough inspection of all things plumbing in our newish house, provided a clear break down of possible choices and costs (before any work was done), and provided great feedback after each of the works were complete. Would definitely recommend Chris!!

Reply from Fix-It Right

Awesome to hear Lisa 😁Chris is an excellent plumber who is very fussy so he will only finish a job when its perfect. We are lucky to have a plumber of his calibre on our team - thanks for sharing

Lisa McSmithCanberra
Arron conducted a number of tests over two days in order to find the exact source of our mystery water leak. He was able to pinpoint the exact location of the leak underneath our concrete driveway. He cut a very neat and small hole (about 50 x 50cm) in our driveway and found the pinhole-sized leak in the copper pipe and repaired it. He said it looked like it had been leaking for quite some time but because of where it was and its size, it had made it difficult to find. Arron also checked all the internal taps inside the house, and cleaned the tap filters which were dirty and fixed the water pressure issue in our en-suite shower which has made my husband very happy! This was all done at no additional charge. Whilst here, we asked Arron if he could also check our stormwater pipes. Arron put his camera and water jets down the pipes and discovered that we had a major blockage in one of our stormwater pipes just near our boundary under our front lawn. He returned a few days later. He dug a small 1m deep hole in our clay soil to expose the stormwater inspection pipe and junction where the blockage was and tried to blast it with jets but it wouldn’t budge. He managed to get a camera down past a tight tangle of tree roots and discovered that there was not only tree roots blocking the pipe but also the remains of a soccer ball, a tennis ball, a rubber ball and a spiky dog ball! Unfortunately, they were about 500mm past our boundary, but still technically in our pipe, so our problem. After discussions with some of his colleagues about how best to tackle it without having to involve the local council, it was decided that a much larger hole would be needed to get better access to the pipe on our side, to try and pull the balls out and then replace the pipe which was damaged and leaking. Some reinforcement arrived with the boss, Richard, driving from Carrum Downs to Werribee with a small bobcat digger. Richard and his digger made quick work on the hole and Arron was thankfully able to reach down into the pipe and remove all the balls and clear the pipe. Whilst Arron was doing this, Richard raced down to buy some additional supplies needed to repair the pipe and also a concrete sewer inspection pipe surround cover to put over the stormwater inspection pipe in the front lawn. When he returned, my husband mentioned that he had been looking at getting one of the concrete surrounds for sewerage inspection point in the back yard, so Richard jumped back in his van and raced back down to buy another one and when we asked how much it was, we were told there was no charge. Arron then replaced and repaired the stormwater pipe and then he and Richard filled the hole back in and cleaned up the area as best they could, which was tricky being sticky clay soil! We were very impressed with both Arron & Richard’s professionalism. They both followed Covid-19 Safety measures with mask-wearing and social distancing and Arron even offered hand sanitizer. Arron was very knowledgeable and was always polite and friendly. He provided a courteous phone call or text prior to arriving each day and was either early or right on time. He was also very tidy and clean and explained every step of the process, including costs involved and options for what turned out to be two very tricky issues and a huge 3-day effort. We would not hesitate to recommend the services of Arron and Fix It Right Plumbing and will definitely be using them for any future plumbing services we may require in the future. The professionalism displayed as well as attention to detail and customer satisfaction was second to none.

Reply from Fix-It Right

Thank you for your stella Review Kelly! Sounds like you had a doozy of a problem. Arron is super professional, patient and very good at what he does. We're thrilled he was able to get to the root of the problem for you. Arron is a star! Sounds like Richie was able to lend a helping hand too which is great. We often need to work as a team on jobs and sounds like you had a wonderful experience with them both. Richie has a wealth of knowledge in the plumbing field and his attention to detail really holds our team to account ensuring that our customers receive the best possible experience. Please reach out again in the future whenever you need. Cheers, Claire

Kelly TurnerMelbourne
I contacted Fix It Right regarding a leak that I was concerned about. The office team were great to deal with and explained the process thoroughly. Dave came this morning and showed outstanding perseverance in finding where the leak was coming from. Communication was great - talked me through what he'd be doing step by step and gave me great confidence that he knew his stuff. A job well done and I'd thoroughly recommend them.

Reply from Fix-It Right

Thanks Steven for your kind words about our plumber Dave. He is highly trained in the art of leak detection and its great to hear he could find your burst pipe in the wall so efficiently. Great to see you got your water pressure sorted too at the same time. That is a greta investment and will hopefully prevent further issues from happening again. Happy to help out in Werribee Steven thanks for your feedback

Steven CarterMelbourne
I called Fix it Right Plumbing last night (8pm) and logged a job for this morning. Dave called to confirm arrival time and was there promptly first thing in morning. I had a complex leak situation and Dave hunted it down and fixed it completely. He was fantastic and I am really incredibly impressed and grateful for his work. He was very technically competent, fast, clever and customer focussed. Would highly recommend.

Reply from Fix-It Right

Thanks Jane for your review. We are thrilled to hear about your experience with Dave and that you were happy. Dave is very hardworking and really enjoys a challenge which are great traits to have when dealing with difficult hidden leak situations like yours. Leak detection is one of our core services so really tricky jobs are something the whole team really enjoys. So glad we could help out at such short notice too, this can save a lot of money in lost water and also prevent further damage to your home too. Thanks again for sharing your experience Jane

Jane BarkerMelbourne
Can't fault the quality of repair and customer service at all! We had Dave who came in and helped us replace our kitchen sink mixer and locate a crack in our pipe. Dave was very informative, helpful and friendly, also very knowledable and knew exactly what he was doing. We highly recommend Fix It Right Plumping and Dave to anyone who needs help with their plumping issues. Thanks again!

Reply from Fix-It Right

You're very welcome Cherry, we're so happy you enjoyed having Dave take care of your plumbing issues and that the service you received was top notch. Dave is very awesome at what he does and we're thrilled to have you share you're experience. Cheers again Cherry

Cherry NguyenMelbourne
Dave came to my home today as I had a water leak. He was polite, friendly and very professional. He fixed the first leak and was not happy and felt that there was more of a problem. It turned out that was the case and he found I had another leak in the wall of my home and I am eternally grateful to him for fixing it. I will be using Fix it Right Plumbing from now on as they are very very good at fixing plumbing

Reply from Fix-It Right

Thank you Susan for leaving such a wonderful review for Dave. As our newest team member, it is extremely encouraging to receive such great feedback. Dave is an extremely hard worker and is dedicated to being the best plumber he can be and to looking after his customers. We are lucky to have him on our team. Thanks again Susan

SusanMMelbourne
Brendan came to detect our leaking showers, which weren't solved by the previous plumber. He is very professional, honest and thoroughly explained what was required to fix the leaking upfront. His service was customer oriented and he tailored his service to our needs even though the job was agreed upfront. He also provided a full check of our pluming system. I have no hesitation in recommending him and the company to anyone.

Reply from Fix-It Right

Hi Sunny, Great to hear that Brendan sorted your shower leak issue in your home a few weeks ago in Burwood east. Brendan is a really terrific guy and always strives to go over and above with each one of his customers. Thanks for the great feedback and thanks for sharing your experience

Sunny LiMelbourne
James reviewed all my plumbing issues (I had multiple leakages) and helped explain the underlying issue and identify those that were a priority for fixing. This was extremely helpful as I was on a budget. He was friendly, quick and answered all my many questions. I would definitely recommend this service to others and would not hesitate to use fixitrightplumbing again.

Reply from Fix-It Right

Many many thanks lb for your great review of James our plumber. He really does go over and above on every single job he does. He always explains what needs done first and wont do anything without your prior approval first. Soo glad to hear you enjoyed the service

lb mbMelbourne
Our water bills had been huge for a long time. I was advised to get a plumber out who specialises in leak detection as that's what we thought the issue was. After doing a Google search, I came across this company. I read the reviews and they were all very positive so I decided to go with them. Arron was the plumber that was sent out for the job. He was on time, explained thoroughly what he would be doing to detect the leak and gave me a clear breakdown of the prices. After each step, he would brief me on what he found and what he would be doing next. The leak was found and repaired. I was very happy with the outcome and Arron was very professional and pleasant to deal with. I would recommend using them.

Reply from Fix-It Right

This is a really good review Jaclyn, we really appreciate the time you've taken to describe your experience in such detail. Arron is new to the team but is fitting in really well. His values are honesty and integrity and that is very clear when he comes to work everyday. it is thrilling to hear such positive feedback so early on with a new team member we are lucky to have him with us. Thanks again for your great (and very detailed) review :)

Jaclyn WalshMelbourne
Excellent service! Made an online booking the night before at 8pm about a suspect water leaking and got call back within 5mins to confirm my details. Had Dave came in this morning with professional presentation, fully geared. Dave was polite and pleasant to deal with, he explained the process patiently prior of work and answered every questions I had asked. The leak spot was located after he ran back and forth of the house, definitely not a easy one and wouldn’t be able to spot it without his knowledge and equipment. Dave explained the cause of the leaking and helped fix it in a professional approach. Most importantly I believe the service was charged in a very reasonable price. If I am ever have a leak again, FINGERS CROSSED, I’ll be calling Dave.

Reply from Fix-It Right

Thanks for your wonderful review Ryan. Sounds like Dave was busy getting to the bottom of your water leak. Dave is very professional and a valued member of our team. It's great to hear he took his time to explain the cause of the problem and fix it so promptly. Dave is a champ and we're not surprised to hear he did a top job but super glad you were really satisfied :-) Thanks again, Claire

Ryan LiMelbourne
I had a problem with a water leak from an unknown source where the only symptom was water present on my nature strip after tree removal. Via a Google search, I found “Fix-it Right Plumbing” a company that stated they performed leak detection. I read the reviews and they were all very positive so I decided to try them. Arron was the plumber assigned to the job. He was on time, explained thoroughly what steps he would perform to detect the leak and gave me a clear breakdown of the prices. After each step, he would brief me on what he found and what action he would perform next. He eventually found the cause of the leak and repaired the issue. I was very happy with the outcome and Arron was very professional and pleasant to deal with. I would highly recommend using this company and Arron in particular.

Reply from Fix-It Right

Kevin this is a wonderful review and thank you so much for sharing your experience with Arron. As one of our newest members, Arron is doing a great job of communicating clearly with all of his customers (Communication is something we are very big on here at Fix-It Right Plumbing). We are thrilled to hear you are happy with the result and we will definitely pass your kind words onto Arron. He'll be thrilled

Kevin HaighMelbourne
Dave Casnji was super professional and transparent about everything he did. It was great to see someone who clearly loved problem solving was in his element trying to solve the mystery of our leaking pipes. He explained every action as well as his reasoning. As it was a difficult case, he consulted his supervisor to ensure he had covered every angle. Definitely no hesitation in calling them again.

Reply from Fix-It Right

Thanks Prasnanna for your feedback on Daves leak detection service, we are glad to hear he got it sorted for you. Dave loves a challenge and is also great at communicating with you each step of the way as he works through finding stubborn and hard to find leaks :) Thanks for sharing your experience

Prasanna SritharanMelbourne
Called Fix it Right Plumbing to find out about a leakage, best decision ever. Daniel is very helpful,kind,patient and honest. Helped check the whole house for leakage, also helped saved my family a fortune by giving some helpful tips. Explain how to prevent any further leakage in the future too. Most important thing he is also very punctual. Once he has given you the time he will be there on time. Overall best experience ever, totally recommend people to call fix it right plumbing and request for Daniel if possible.

Reply from Fix-It Right

Thanks heaps for your kind words about our plumber Daniel. Daniel is great to have around and his nature when dealing with customers is excellent. He always respects peoples homes as if they his own and always explains everything so the customer feels completely at ease. He is a real asset to us and again a great guy to have around, thanks for your feedback Derick

derick tanMelbourne
Highly recommend fix it right plumbing ,lovely to deal with from the very start, booking the appointment to finish ,locating the pipes and leak on acreage (not an easy job to say the least) . Dave was very professional, knowledgeable, friendly and simply lovely to deal with he explained everything as we went along so there were no nasty surprises or add ons (as some plumbing companies do) pricing was very competitive and fair, we couldn’t be happier.

Reply from Fix-It Right

Thanks for the great review Karren! Glad we finally got there with finding your leak at your property in Somerville! Make sure you speak to South East water and your insurance company regarding this job. Glad my service was up to standard and hope you're managing ok in these hard times. Thanks, Dave Fix It Right Plumbing

Karren vallanceMelbourne
Jason arrived on time to inspect the dripping pipe at hot water system. He was so knowledgeable friendly and thorough, every step was explained and priced before he proceeded. Excellent service and no complaint at all. Would highly recommend Jason's services to anyone!

Reply from Fix-It Right

Sam what a great review, we are thrilled to hear you enjoyed Jason's service and that you had such a great experience. Jason takes an enormous amount of pride in everything thing he does from the work he does to the way he treats our customers on a daily basis. We are very lucky to have him as part of our team and are glad to see reviews like this one - thanks again Sam

Sam WongMelbourne
Adam was very professional , he gave me a phone call to let me know at what time he can be expected. He took his time and did a very thorough job checking the house plumbing and any leaks. He explained very clearly about what jobs needed to be done and the cost. I am very happy with the service.

Reply from Fix-It Right

Thank you Sharmila D for your great review on the service you got form Adam. Adam takes an enormous amount of pride in the work he does and loves working with people too. He makes sure he gets to the bottom of every issue so the repairs he does work well. Let us know if you need any further help and ill pass your comments onto Adam, it will make his day :)

Sharmila DMelbourne
James attended our house today for water leak tests and installation of new toilet, he was clear and concise with the work need to be done and went above and beyond the expected standard or work. He took great care and responsibility in each and every stage of the job.

Reply from Fix-It Right

Wow thanks so much for such a great review Joe, James takes great pride in ensuring that all his customers are kept up to date through the whole process and he makes sure your happy before he gets started. We are thrilled to hear you had such a positive experience with James, he really is an asset to our team and we value him greatly - thanks for your feedback, well be sure to pass it on to him

Joe SuenMelbourne
Jason arrived on time to inspect my sewers and stormwaters as I suspected that there is a leak somewhere under the foundation. Jason was very thorough when carrying out all the tests twice to ensure there was no leaks. Very happy with the service, no complaints at all.

Reply from Fix-It Right

Thank you Tommy Tse for your wonderful review, and we are thrilled to hear your drains are working just fine now. Jason takes great pride in ensuring that he gets to the bottom of the issue and is very thorough in his approach - he's also a great guy too. Thanks again Tommy

Tommy TMelbourne
Adam is really professional, patient and polite with the leaking inspection for our house in Canterbury, great job! Will definitely choose Fix It Right Plumbing again! Highly recommended!

Reply from Fix-It Right

Wow, thank you Faye for such wonderful comments on Adam and his service. Adam not only takes a lot of pride in the customer service he gives but in also every hidden leak he attends. Adam is extremely knowledgeable and has a wealth of experience that comes through when he attends our customers homes. We are thrilled to hear you had such a positive experience and we will be sure to pass your comments on. Thanks again

Faye FeiMelbourne
Fix It Right Plumbing 1300 number was great for after hours. The Office kept me informed on the ETA. James arrived on time as advised. I had an water leak i was losing 1200 litres a day normal use 400. The leaking water was not seen around the home. He did testing and found the solar hot water was leaking on the roof ,water was going down the downpipes. James advised the fix and the cost. I agreed and he promptly fixed the hot water service to stop the leak. Good Job James

Reply from Fix-It Right

Thanks Leigh for sharing your experience with Raquel and James, Raquel was the one who booked your job in after hours, she tries very hard to make sure all after hours jobs are taken care of and enjoys putting our customers minds at ease. James is very thorough and well trained. He also has a great attitude which helps immensely when dealing with difficult jobs. Glad you were happy with our service and thanks again for sharing your experience Leigh

Leigh CMelbourne
James inspired confidence the minute he arrived. Found the source of my leak in literally minutes and immediately proceeded to remedy it. I then decided to get him to replace all the taps, toilet cisterns etc. in my house. Not the smartest move on my part - without getting 3 quotes etc but I was more than happy with the work. Not the cheapest but James delivered in spades and I do value the peace of mind he and his organisation offer. I have no hesitation in recommending James to anyone looking for great service and I already have. Now if only they can give me an invoice with the correct brand names for the taps, cisterns etc.!!!

Reply from Fix-It Right

Thanks for such lovely feedback about James Allen. It is so good to hear that you got all the plumbing issues fixed in your home. We pride ourselves in providing options that will last the distance to give you the best value for money and in the unlikely event that something does go wrong you are covered by our warranty too. While getting three quotes does help you compare prices it often does not show you the type of company you are dealing with, so please sleep easy you made the right choice choosing us. The invoice should have been rectified by now and you should have a copy for your records. Please let us know if there is anything else you need

Allen LeeMelbourne
Very happy with Fix It Right Plumbing! We had a leak in the powder room in a newly built house and the two different plumbers sent by the builder could not detect or fix the leak. Jason spent some time detecting the leak with different methods and finally found the leak. It was also fixed on the same day. Jason also kept me updated on costs. Had Jason back a second time due to a blockage in the toilet upstairs. It was a difficult spot in the house to get to but Jason with his persistence finally managed to unclogged the toilet. He was very well equipped with detection cameras and hydrojet etc. We are now a member and would only use Fix It Right Plumbing. Thank you again Jason and also their office for great constant communications!

Reply from Fix-It Right

Thank you Weng for your wonderful review of Jason. He is a great plumber and very persistent. Every Fix It Right plumber comes well equipped with a full suite of leak detection equipment as well as the latest in high pressure water jetting technology on board with them. We do this because it saves time on site and also when it’s done right can save you a lot of money in future repairs. It is great to hear you are now members and we are thrilled to hear you were happy with Jason’s service Thanks again

Weng Wai QuahMelbourne
I noticed a puddle in front of my house. It became bigger the following day and we couldnt find where the leakage was. I Called Fix it right plumbing and He came the same day. He dug the ground and found the leakage. He explains to me what needs to be done and how much it will cost....Now, the problem is fixed. No more leakage and no more puddles... Pheeew! Thank you Fix it Right! You did an amazing job! Dulcina

Reply from Fix-It Right

What a relief to get that sorted Dulcina! James does an excellent job when it comes to finding and fixing water leaks. We are glad to hear you also chose to regulate your water pressure while he was there, a wise choice. This will take the pressure off the rest of your plumbing system and will not only prevent this sort of thing happening again but will also extend the life of your hot water system as well. Thanks for taking the time to share your experience on our Google My Business page

julianna buramenMelbourne
$500 for one hour of unsuccessful pipe location seemed excessive. When we discussed the situation, problems in the initial conversation were identified and I was assured would be acted upon. All interactions were polite and obliging and a comprise was arrived at. We all make mistakes. Good businesses do their best to rectify them and learn from them.

Reply from Fix-It Right

Thanks for your feedback Mark. I have had lengthy discussions with the team about your job and have tweaked our process in regards to plastic pipe location and line tracing in our leak detection service. Being a plumber yourself, you’ll know that not every job is the same, being that pipes are located in different places and at different depths as well on each property. We run a solid leak detection system, that every Fix It Right Plumber has been trained in. We have a very strong track record which means we not only find the leak but damage to the home is kept to an absolute minimum. I understand you recommended us (for the first time) however you were not present on site. We would be happy to get together and share our system with you so you can be confident with us in the future. We are located in Carrum Downs and you are welcome anytime to visit and meet the team.

Mark WilsonMelbourne
We are extremely happy with service we received from Fix it Right plumbing. I put through a late night request for help with a leak and received a phone call first thing the next day. They were kind enough to make room to see us straight away. Adam turned up on time, was incredibly thorough and wrote us a detailed report on the spot to assist us with our insurance requirements. Thank-you for your excellent service.

Reply from Fix-It Right

Thanks for the review Sarah, we are very happy to hear about your experience with us. The whole team really does go over and above for our clients especially if they have an urgent job that needs immediate attention - Thanks again for taking the time to share your experience

Sarah Anderson80Melbourne
We needed a leak fixed at our property, called Julie and she easily arranged Adam to come that afternoon. Adam was on time and was friendly in helping us to understand the issue. He was able to locate the leak and fix the problem all in the afternoon. He was professional and the place was left tidy. We highly recommend the service and want to say a big thanks for your hard work Adam. If we need a plumber we won't hesitate to call Fix It Right Plumbing.

Reply from Richie

Thank you for your kind feed back Nadia, we pride ourselves on being able to book urgent jobs in quickly and being able to not only find the leak with our specialised leak detection equipment but to also fix it all in one visit. Adam takes a lot of pride in the work he does and is a great asset to our business, Thanks again for taking the time to review us. Richie

Nadia PoveyMelbourne
Richie was prompt, efficient and very experienced, being able to solve my ongoing shower leak problem after many had failed. Best money I have spent on the house in a long time! Very happy with the result and would recommend his company to anyone.

Reply from Richie

Thank you for your kind words Alex, shower leaks are one of those problems where even the smallest of leaks can cause serious damage. It was a pleasure helping you out. Richie

Alexandra KellyMelbourne

Prevention

The cheapest leak is the one found early. Know where your water meter is, and now and then check it with every tap off: if it's moving, something's leaking. Fix-It Right Care Plan members get a home safety inspection of their plumbing every year, and that's a good time to ask us about anything that's worrying you.

The Fix-It Right Care Plan

Areas we service

We find hidden leaks across Melbourne, Geelong, Canberra and Ballarat: same method, same training, same 10-year warranty wherever you are.

Leak detection questions

I've got a water leak. Should I turn off my water?

In most cases, yes. Turn it off at the main tap, which is usually next to the water meter near your front boundary. Then mop up as much water as you can and call us. Even a slow leak can damage floors, walls and foundations.

How do you find a leak I can't see?

In five stages, always in the same order: a nitrogen pressure test to prove there's a leak, isolate each system on the line, narrow it to the one that's leaking, narrow down the area, then pinpoint the exact spot. Each stage rules things out, so by the end there's only one place left.

Someone else couldn't find it. Why would you?

Because we don't rely on one tool or a guess. The tools only point; working through the stages in order is what pins it down.

Will you have to rip up my floor or walls?

Only at the spot, and only once we've found it. The point of the method is that we open up one small area where the leak is, instead of guessing and opening up several.

What will it cost?

Each stage is priced before it starts, and finding the leak and fixing it are priced as separate decisions. Our full pricing is on the What it costs page.

What every job comes with

  • $0 call-out. We come out and look things over. If you don't go ahead, you don't pay.

  • Three written quotes. The first gets you out of trouble, the last takes care of everything the whole-home check found, and there's one in between. All of them are proper fixes.

  • Fixed For Good. Done properly the first time, triple tested before we leave, and backed by a 10-year workmanship warranty.

Every job

Fix-It Now - Pay Later

12 months, no interest, nothing to pay

Get it fixed today, on any job, and make your first payment in a year. It's there because a burst pipe doesn't wait for payday, and neither should the repair.

*Eligible jobs. Terms, conditions and credit approval apply.

The same plumber, start to finish

The plumber who comes out and works out what's wrong is the one who fixes it, and he stays with your job from start to finish until it's done properly, top to bottom. We don't send one person to look and another to do the work, and we never pull your plumber off your job to chase the next call. Not many plumbing companies anywhere are that strict about it, and it's why the job gets done right the first time.

A Fix-It Right plumber showing a homeowner the pipes under the kitchen sink
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