Your bad day stops here.
Sound familiar? It's fixable.
A dripping tap is easy to live with until you can't. The drip you hear at night, the one that won't quite turn off. Most of the time it's a worn washer or cartridge and a straightforward fix.
But a tap left dripping is a tap on its way to failing. When that washer finally goes, you're turning the water off at the meter and ringing someone in a hurry. It's worth sorting while it's still the easy version of the problem.
Turns out holding a camera steady is harder than it looks when you're used to a wrench.
Film coming soonFixed for good, not fixed for now
A tap drips because something inside it has worn: a washer, a cartridge, or the seat the washer closes against. Most of the time it's a straightforward fix. But a washer that wore out early wore out for a reason, and if it's high water pressure, a new washer goes the same way. So we replace what's worn, then check why. Fixed for good, not fixed for now.
Not sure? Your plumber will tell you on the day.
There are two kinds of tap, and they wear differently. An older tap, with separate hot and cold handles you turn a few times, seals with a rubber washer pressing down on a seat. When it drips, it's usually the washer, sometimes the seat underneath it. A mixer, the single lever that swings between hot and cold, seals with a cartridge inside. When it drips or won't quite turn off, it's usually the cartridge. Either way, we'll know which you've got as soon as we see it.
Knowing why is how it stays fixed
Every time you turn a tap off, something inside it presses closed against the water: a washer onto a seat, or the discs inside a cartridge. Thousands of times a year. The washer hardens and wears, the seat gets worn or pitted, grit scores the cartridge, and water starts getting past. That's the drip.
Two things speed it up. High water pressure makes every washer and cartridge work harder, every time it closes. And a tap that's been cranked hard to stop a drip wears the seat faster, so the drip comes back sooner and a washer alone won't fix it. That's why a drip that looks like a washer sometimes turns out to be the seat.
Real method, not guesswork
Every tap job starts with finding out exactly what's worn. And you'll know the price of the first step before we touch a thing.
We find what's worn. We take the tap apart and look: the washer, the seat it closes on, or the cartridge in a mixer. Nothing gets replaced on a guess.
We fix it properly. A worn washer is replaced. A worn seat is re-faced, so the new washer has something smooth to close on. A worn cartridge is replaced with the right one for your tap.
We check the pressure. If it's too high, it's why the tap wore out early, and it'll wear out the next one too.
We test it. We run it hot and cold, turn it on and off, and make sure it shuts off cleanly with no drip.
Through all of it, you only ever face one decision at a time. You'll know what the next step costs before it starts, and nothing proceeds until you're ready.
Three repair options, in writing, before we start
Our rule is a simple one: we only recommend work you'll benefit from. If it's one washer, we'll replace it and that's the end of it. If your tapware is old and the parts keep failing or can't be got, we'll show you and price new tapware. If your pressure is too high, we'll show you the reading and recommend a pressure limiting valve, because it protects every tap and fitting in the house. If we've noticed something else along the way, we'll show you that too: priced, in priority order, your call at your pace.
Real prices, in writing, before we touch a thing
Fixing the tap and fixing the reason it wore out are two different decisions, and we price them that way: you'll never get one blurred quote covering a washer, new tapware and a pressure limiting valve. Every price is agreed before work starts.
And if the repair has landed at a bad time, Fix-It Now - Pay Later gives you 12 months with no interest and no repayments.
What things cost and where the money goes is all on one page: What it costs
Straight off our plumbers' phones. Not stock photos.
November 2026
Leaking mixers and sticking plug wastes replaced
November 2026
Dripping shower taps serviced
November 2026
Bath taps serviced and a cistern seal replaced
November 2026
Basin taps serviced and new laundry taps
November 2026
Garden tap that would not turn off replaced
November 2026
Shower tap leak through the wall stopped
November 2026
Leaking kitchen taps replaced
November 2026
New kitchen and basin mixers fitted
November 2026
Dripping shower and bath taps replaced
November 2026
Kitchen taps, sink waste and gas line renewed
October 2026
Dripping sink mixer and downpipe repairs
October 2026
Fixing a constantly leaking shower tap
October 2026
Dripping hot tap and seized kitchen mixer
October 2026
Kitchen mixer hanging off the bench
October 2026
New sink mixers and dishwasher switch-over
October 2026
Leaking shower mixer cartridge replaced
October 2026
Worn kitchen and shower taps replaced
October 2026
Cracked tap seat fixed with a Monster washer
October 2026
Leaking shower and kitchen taps fixed
October 2026
Two leaking garden taps replaced
October 2026
Dripping kitchen mixer serviced
October 2026
Customer-supplied mixer taps installed
October 2026
Leaking washing machine taps replaced
October 2026
Dribbling garden tap replaced
October 2026
Leaking taps replaced with quarter-turn tapware
September 2026
Fixing dripping taps and home plumbing updates
April 2026
Replacing dripping basin, bath and shower taps
January 2026
Fixing a dripping shower head and spindles
Real customers, in their own words
An amazing effort by Jack today - replaced kitchen and bathroom taps, shower heads, and replaced old pipes among many other jobs. I also feel confident that possible problems in the future have been averted. Friendly, hard working and reassuring. Would highly recommend!
Reply from Jack
Hey Susan, a huge thank you for the 5-star review! The job was bigger than we all expected, but we got it done. It was a pleasure fixing all those little things that could have been a much larger problem if left alone. I'm glad you left confident in my work. Thanks again, Jack
Brady did an excellent job after explaining all the work required. Punctual and professional and would happily use him again.
Reply from Brady
Thanks so much for the great review! I’m glad you were happy with the service and that everything was explained clearly throughout the job. I really appreciate the support and look forward to helping you again in the future. Hope you enjoy your new tap ware! Brady Fix It Right Plumbing
Lachie was quick, clean, efficient and knowledgeable. Fixed worn shower taps. Can recommend
Reply from Lachie
Hey Rachel thank you heaps for leaving a review. Happy to provide you with new working taps so you can enjoy your shower again! Don’t hesitate to call us again. Thanks Lachie
Ryan was prompt and professional. My leaking tapset problem was totally solved with no fuss and no mess. I can easily recommend him and he will be my first choice in the future.
Reply from Ryan
Hey Wayne, thanks for the review. It was great to replace your old hob set with a new gooseneck mixer. I’m glad you are happy with the service and recommendations I provided. Please feel free to reach out if we can assist you with anything else. All the best, Ryan.
Riley fixed up a few taps and installed a new eco toilet and Jack fixed up a leaky washing machine pipe. Always great communication, polite, and efficient. Have recommended to friends who needed a plumber.
Reply from Jack and Riley
Thanks so much Donna for the positive feedback. It's great to hear you we hit the nail on the head and that you were pleased with our service! It's been a pleasure helping out with your plumbing, always here to lend a hand if needed! Thanks again! Riley & Jack
Jack attended a job at our house to repair a damage shower fitting. He was punctual, polite, very easy going and fixed the issue in less than 15 minutes. He also took the time to explain what happened and how to fix it in the future. Could not recommend Jack enough! Thank you!
Reply from Jack
Thanks so much for the fantastic review! It was a pleasure helping you out. I’m glad we were able to get the shower fitting sorted quickly and, most importantly, explain what had happened and how to prevent it in the future. We really appreciate your recommendation and your kind words. Thanks again for choosing Fix It Right Plumbing! - Jack
A big thank you to Conrad from Fix It Right Plumbing for helping us with a dripping tap and water hammer issue in Narre Warren. He was very thorough and took the time to properly check the plumbing in our older home rather than jumping to conclusions. He explained everything clearly, gave us honest and practical advice, and talked us through a few different options. Conrad was friendly, knowledgeable and genuinely willing to go the extra mile to help. Most importantly, the issues were resolved, and I now feel much more confident and reassured knowing we have someone reliable to call if we ever need plumbing help again. Really appreciate the care and professionalism throughout the whole process. Highly recommend Conrad and Fix It Right Plumbing!
Reply from Conrad
Thank you so much, Jenny! This means a lot, and I really appreciate the feedback. I'm glad I could be there for you and help take away some of the stress by sorting out the plumbing. Hope you are well, and good luck with the new carpets :) - Conrad
Great service! The plumber supplied and installed a new basin mixer tap with valves, resealed our laundry trough to stop water leaking into the cupboard, and thoroughly tested everything after the job was completed. The work was done professionally, everything was left clean, and the issue has been resolved. Highly recommend!
Reply from Riley
Thank you so much, Justin, for the fantastic review! I'm glad we could get everything sorted for you. It's great to hear you're happy with my work, and I appreciate you taking the time to recommend us here at Fix it Right Plumbing! If you ever need a hand in the future, I'd be more than happy to help, Riley.
I've used this company many times over the years and each time it is flawless. Communication is great all the way through from booking to the final invoice. Jack did a great job and suggested some lever taps that I never knew I needed until I saw just how much easier it made life for my boys in the shower! ;-)
Reply from Fix-It Right
Thanks so much, Kerry! We really appreciate your continued support over the years. It means a lot that you keep choosing us and that you’ve had such a positive experience every time. I’m so glad the lever taps have been a hit with your boys! Sometimes it’s the little changes that make the biggest difference. Thanks again for your kind words. We look forward to helping you out whenever you need us in the future! Jack
Brady was very pleasent, clean and professional he has done a fantastic job with my hot water service 2 toilets and tap ware highly recommend
Reply from Brady
Thank you so much for your fantastic review, Damian! It was a pleasure helping you with your hot water service, toilets, and tapware. We’re really pleased to hear you were happy with the work and that you appreciated the professionalism and cleanliness throughout the job. We truly appreciate your recommendation and look forward to helping you again whenever you need us. Thanks for choosing Fix It Right Plumbing! Brady
Lucas and Jack came to our property for some works related to a replacement tap. Thorough job by the boys and very happy with their professionalism. 5 stars A team!!!!
Reply from Jack
Hey Johnny a huge thank you from the fix it right team and the local community for helping everyday aussies get back on their feet. A very selfless act and I commend you on that. I hope your business kicks off! Reach out if you ever need! Jack
I had Jack come out initially for a concern I had of a possible leaking tap. He then commenced a plumbing health check for my home and recommended things that would be potential problems that would be costly in the future. I was then given comprehensive quotes for today’s work and work to be done in the future. Very happy with Jack and his work he went above and beyond. Jo
Reply from Jack
Thanks Jo, for your wonderful review! It was a pleasure assisting you with your plumbing concerns. I’m glad I could provide peace of mind through the plumbing health check and help identify potential issues before they become costly repairs. We always aim to provide clear advice and comprehensive options so our customers can make informed decisions. Thank you for your trust and kind words. I truly appreciate your support and look forward to helping you again in the future! Jack
Repair made to leaking kitchen sink, replaced bathroom basin taps and pipes and fitted isolation valves, pressure reducing valve fitted at meter and replaced garden taps. Excellent service and advice from the plumbing techs. Very efficient, done in under 3 hours.
Reply from Brady
Hey Michael, thank you so much for leaving this amazing feedback! I’m glad that you’re happy with our service, and the advice we gave to you. If there are any other problems please don’t hesitate to give us a call we’re here to help. Thanks again for choosing fix it right plumbing Brady
Person came and checked all our plumbing. He came to fix a leaking tap but all made sure rest of the plumbing was good. Thanks
Reply from Fix-It Right
Appreciate the nice review Shobha, let's us know if there is anything we can do for you in the future!! Blaze
Winter’s coming - we had our drainage checked with Josh and he replaced our leaking garden tap very fast:)
Reply from Josh
Thanks Ashley! Glad I could make you aware of a few things around your house. Lucky we saw the leaking tap! Thanks Josh
Blaze gave me quotes on the Bidet toilet and toilet seat installation and fixed my leaking basins for free.
Reply from Fix-It Right
Thank you for the review Crystal! Let us know if we can do anything else in the future for you! Cheers, Blaze
Josh came on time and also gave a great obligation free advice for the entire plumbing of the house. Fixed a leaky tap as well.
Reply from Josh
Hi Rony, thanks for the review! Glad I could fix that tap and give you some advice to future proof your household. If you need anything in the future please reach out! Thanks Josh
Quick and reliable plumbing service Josh came and fixed up some old taps for me. Good job, quickly and for a fair price
Lately I’ve had lots of plumbing issues, could not be happier with Fix it Right, today I had Conrad out to fix a shower leaking tap on an old bathroom. So professional easy to talk to and explained everything so clearly extremely friendly and knowledgeable . This company and its team are amazing. Could not recommend this company more.
Reply from Fix-It Right
Thank you so much for this fantastic review Jacqueline! It means a lot to the whole fix it right family that we can really take away stress and grief away from plumbing problems and be a pleasure to deal with on the job. Really appreciate the review and enjoy your well earned holiday in Bali!
5 stars to Blade (also known as blaze) for fixing my washing machine taps in record time with brilliant service. He provided a thorough check of the plumbing throughout my unit and suggested some add ons, when I declined blaze completely understood and provided full transparency on the price I would be paying for the service!
Reply from Fix-It Right
Thank you Claudia for the review, enjoy the new washing machine taps and welcome to Canberra. Thanks again, Blaze!
Had Jack come out straight away to fix aburst water pipe. Did a great job replacing all other flexi pipes, taps and change of water service. Professional and punctual. Recommend
Reply from Fix-It Right
Hey Tim, thanks for the great 5-star review! It was a pleasure replacing all your flexi hoses to prevent any future flooding. We always aim to get everything done properly the first time, so you can focus on more important things. Jack
Brady was extremely knowledgeable and helpful. Our leaking tap was fixed perfectly & quickly and we have a great assessment of the rest of our the plumbing needs. Very fast response time too which is greatly appreciated.
Reply from Brady
Hi Courtney, thank you so much for leaving this amazing feedback! I’m glad that you’re happy with my service, and the advice I gave to you. If there are any other problems please don’t hesitate to give us a call we’re here to help. Thanks again for choosing fix it right plumbing Brady
My shower and water taps were leaking very badly.Jarryd came viewed the job and explain clearly the job tasks needed to fix the issue and the pricing cost. I happy with his jobs. He is very friendly,work professionally and explain what he was doing to fix the leakage using quality parts. Overall I am very impressed with his job. Thank you fix it right plumbing to urgently fix my taps.
Reply from Jarryd
hank you so much for the detailed and thoughtful review. I really appreciate you taking the time to share your experience. It was great chatting with you about your career in aviation as well. I’m glad I could clearly explain the work required, pricing, and get your leaking shower and taps fixed promptly using quality parts. Your kind words about the service and professionalism mean a lot. Kind regards, Jarryd Fix It Right Plumbing
Jack did my washers and did fantastic job. Thankyou.
Reply from Fix-It Right
Hey Rod thanks for the review. I'm glad we could solve those dripping taps in the shower . Let me know when you ready to fix the other plumbing issues . Jack
So the bad day never comes
The cheapest tap repair is the easy version: a washer or a cartridge, done before the tap fails outright. If a tap starts dripping, or you find yourself turning it harder to stop it, get onto it, and don't crank it: that's what wears the seat. And if your water pressure is high, a pressure limiting valve protects every tap and fitting in the house. Fix-It Right Care Plan members get a home safety inspection of their plumbing every year, and that's a good time to have it all looked at.
Straight answers, no runaround
You can, but small jobs aren't always small. A tap washer can turn out to be a cracked seat, and a lot of our calls come from DIY jobs that went wrong. It's usually cheaper to get it done right the first time.
Usually because the seat underneath is worn, so the new washer has nothing smooth to close on, or because the water pressure is too high. We'll check both, and fix whichever it is.
Close to it. A mixer has a cartridge inside instead of a washer, and when it wears, the tap drips or won't quite shut off. A new cartridge, the right one for your tap, usually fixes it.
Not usually. Most drips are fixed with a washer, a cartridge or a re-faced seat. If your tapware is old and the parts keep failing or can't be got, we'll tell you honestly and price a new one.
You'll know the price before anything starts, and fixing the tap and fixing the reason it wore out are priced as separate decisions. Our full pricing is on the What it costs page.
This comes with every job we do
$0 call-out. We come out and look things over. If you don't go ahead, you don't pay.
Three repair options. The first gets you out of trouble, the last takes care of everything the whole-home check found, and there's one in between. All of them are proper fixes.
Fixed For Good. Done properly the first time, triple tested before we leave, and backed by a 10-year workmanship warranty.
12 months, no interest, nothing to pay
Get it fixed today, on any job, and make your first payment in a year. It's there because a burst pipe doesn't wait for payday, and neither should the repair.
See how it works*Eligible jobs. Terms, conditions and credit approval apply.
The plumber who comes out and works out what's wrong is the one who fixes it, and they stay with your job from start to finish until it's done properly, top to bottom. We don't send one person to look and another to do the work, and we never pull your plumber off your job to chase the next call. Not many plumbing companies anywhere are that strict about it, and it's why the job gets done right the first time.
Rough day? A real plumber is a tap away.
