Right across Kew, Hawthorn and Balwyn, your neighbours have had their plumbing sorted the Fix-It Right way, done properly, fixed so it stays fixed. Now it's your turn. Below are real jobs we've done around here, what local customers have said, and the plumbers who actually work your area.
Snap incoming, assuming we can catch one between a blocked drain and a cuppa.
Photo coming soonCleared, then fixed at the cause so it stops coming back. CCTV, jetting and relining, priced side by side.
Blocked DrainsRepairs and replacement, sized to your household. Fixed today, nothing to pay for 12 months.*
Hot WaterHidden leaks found and quoted upfront, then repaired so they stay repaired.
Leak Detection$0 call-out, three quotes on the spot, and a repair done properly the first time.
Burst Water PipesWe fix the cause, not the part. Pressure checked so the next valve lasts.
Toilet LeaksWashers, cartridges and worn seats replaced, and the pressure checked so the drip stays gone.
Dripping TapsGas smell or a high bill? We find the leak, fix it and pressure test the line.
Gas LeaksCracked drains repaired from the inside, no trench across your yard. Camera footage before and after.
Drain Relining*Eligible jobs. Terms, conditions and credit approval apply.
Urgent Plumbing Problem?
106jobs in the last 2 years
53in the last 12 months
Most common jobs
27%+of the 15 blocked drains around Kew involved tree roots
In general terms: Victorian/Edwardian/interwar homes on large blocks, big mature trees; clay soils.
Water authority: Yarra Valley Water · Council: Boroondara
Kew and the suburbs around it are established and leafy, full of large older homes on big blocks. We work across Kew, Hawthorn and Balwyn, and it's an area where the age of the housing really shapes the kind of work we do.
Over the last two years we've done more than 100 jobs around Kew. Blocked drains top the list, with taps and toilets behind. The big mature gardens and period homes mean drains and aging pipework are a regular feature.
Tree roots are a real issue here. In more than a quarter of the blocked drains we clear around Kew, roots have got into the pipe, and we also see a fair number of older clay pipes, which roots find especially easy to get into. We check whether roots or old pipework are behind a blockage, so we fix the actual cause rather than just clearing it.
Whatever the job, from a blocked drain to a hidden leak or a hot water system, we fix the cause, not just the symptom. That's been the Fix-It Right way since Richie started the business in 2007.
September 2026
Clearing Stubborn Bathroom Drains and Tree Roots
September 2026
Urgent hot water system replacement
July 2026
Leak detection and tap spindle repair
June 2026
Hot water valve, toilet and sink tap repairs
June 2026
Leaking toilet valves traced and replaced
April 2026
Running toilet and tapware upgrades
Very happy with the service given by Tristan today. Came out to fix a broken toilet and tap, explained everything to me and gave me a quote before doing any work. Will definitely use again.
Anthony arrived on time, explained the job in good detail and did the job well. I would happily have him back for other work.
Both the telephone receptionist who organised the booking and the plumber who carried out the work were most professional. The plumber rang me 30 minutes before his arrival and arrived punctually. He was polite, knowledgeable and thorough. I am absolutely delighted with my new hot water service.
Had a great experience with Thane and Tristian replacing my electric hot water system. They were very thorough and a pleasure to deal with!
Really happy with Mitch’s work. He was punctual, polite, very knowledgeable, had the parts required and got things fixed quickly. Would definitely recommend.
The customer service and human interaction is what will be bringing us back - they were patient, responsive and went above and beyond to ensure we were satisfied with the job. Many thanks to Adam and Joe and team for your friendly service!
Our drains were clogged and Daniel spent a great deal of time explaining the issue to me and what he thought the best course of action was. He was very friendly and transparent about the process and the issue was fixed with no problems. Thanks
Adam impressed us with his reliability. He called us each day to tell us the time he would be arriving and arrived at that time. He was very thorough in his approach and kept us informed at each stage of the job. He also cleaned up at the end of each day. I have no hesitation in recommending your company to friends and family.
The plumber who comes out and works out what's wrong is the one who fixes it, and he stays with your job from start to finish until it's done properly, top to bottom. We don't send one person to look and another to do the work, and we never pull your plumber off your job to chase the next call. Not many plumbing companies anywhere are that strict about it, and it's why the job gets done right the first time.
Plumbing Team LeaderWith us since 2020
View Jack’s profileJack did a great job on a major pipe reline over several days. Also tidied up the front yard and replanted lawn where excavation occurred. Easy to deal with, reliable, highly recommended.
With almost 20 years in the plumbing industry, I’m passionate about helping customers and making sure every job is done right. Outside of work, I’m a dedicated husband and proud dad to three boys, soon to be four, with two Labradors keeping us on our toes! I’m a massive footy fan and love nothing more than having a good laugh and a friendly chat with customers while getting the job done. For me, plumbing is about more than just fixing problems. It’s about building trust and making people feel looked after.
PlumberWith us since 2023
View Thane’s profileThane was our plumber at mums place and did an amazing job
I am pursuing further studies in plumbing to develop and refine my skills. I enjoy the diversity that comes with plumbing. When I am not at work I like fishing, motorbike riding and jet skiing, and travelling and camping with family and friends.
PlumberWith us since 2025
View Conrad’s profileTop-notch plumbing service! We had Conrad from Fix-It Right Plumbing visit today, and he was absolutely fantastic! A true professional, he provided excellent service and solved our plumbing needs efficiently. From the friendly and helpful communication with the girl on the phone to the exceptional work on-site, everything was top-notch. The pricing was fair and transparent, making the entire experience stress-free. If you're in need of reliable and high-quality plumbing, this team is the one to call. Highly recommended!😀👍
Conrad has a range of knowledge in plumbing, specialising in urgent repairs for homes. Conrad prides himself on assisting his customers to the best of his ability, and always arrives with a smile on his face.
PlumberWith us since 2021
View Mitch’s profileMitch was great. Gave me all the options Was patient and considerate of the dogs ensuring they didn’t get out. Let me know when he was going down the street to get anything he needed. Left the house and garden clean. Thanks heaps mate. Great service. Great customer care and I’m loving my new loo
Mitch loves playing sports and is an avid Melbourne supporter in the AFL. He loves the challenge of finding and solving people's plumbing problems and making sure our customers are left pleased.
PlumberWith us since 2025
View Lachie’s profileLachie was a great help today diagnosing our blocked stormwater drains. Would recommend
Lachie comes from a background in plumbing home maintenance and loves dealing with customers day to day. In his spare time he enjoys the great outdoors, and recently spent 6 months in Whistler on a working holiday.
PlumberWith us since 2017
View Adam’s profileAdam thanks so much your knowledge and support was appreciated. Rachael thanks for all of your support and communication. Kind regards Brooke
Adam has a young family and enjoys photography. He also has a keen interest in cars. Adam is an experienced qualified plumber who has a flair for leak detection with a 100% strike rate when finding hidden water leaks.
PlumberWith us since 2026
View Riley’s profileWe had Riley perform several plumbing tasks for us and he was very proficient explaining everything he was doing as he went along. Also he was such a friendly young man.
Riley is one of our hardworking plumbers, known for his keen attention to detail. He enjoys helping customers out of sticky situations by providing practical, effective solutions and going the extra mile. Outside of work, Riley is a passionate Essendon supporter and lifelong drummer who enjoys tackling challenging motocross trails.
PlumberWith us since 2024
View Ben’s profileRecommended - good experience and reliable Ben advised us when he would arrive, was spot on time and explained everything thoroughly without any prssure. Very proffessional and clean - did a great job!
Ben comes from a background of domestic new home plumbing and moved into maintenance to expand his skill set. He is also currently studying further for plumbing. Away from work he is an avid Brisbane Lions supporter and footy fan, and spends time with his partner and close friends.
PlumberWith us since 2026
View Cailem’s profileCailem was an experienced plumber and efficient and friendly and I was more than satisfied with the excellent work he did.
Two reasons that go together: big mature trees and older pipes. More than a quarter of the blocked drains we clear in Kew and Balwyn have tree roots in them, and some of the older homes still have clay pipes that roots get into easily. We check what's actually causing a blockage, because in these streets it's often the pipe itself, not just a one-off clog.
It's common in the area's older homes. Clay pipes crack and let roots in over time. We can camera the drain to see the condition, and where a pipe's damaged, relining can often repair it from the inside without digging up your garden. We'll show you what we find and talk through the options before anything happens.
Yarra Valley Water covers Kew, Hawthorn and Balwyn. If the trouble is at the meter or the street connection, that's their responsibility, and we'll help you work out what's yours and what's theirs before any work starts.
The inner east is a regular patch, so Kew, Hawthorn and Balwyn are well covered, along with Kew East, Hawthorn East and Balwyn North.
Plenty. Drains are the most common single job, but most of our work is the everyday stuff: taps, toilets, hot water, leak detection, burst pipes and gas. Whatever the job, we fix the cause, not just the symptom.
$0 call-out. We come out and look things over. If you don't go ahead, you don't pay.
Three written quotes. The first gets you out of trouble, the last takes care of everything the whole-home check found, and there's one in between. All of them are proper fixes.
Fixed For Good. Done properly the first time, triple tested before we leave, and backed by a 10-year workmanship warranty.
12 months, no interest, nothing to pay
Get it fixed today, on any job, and make your first payment in a year. It's there because a burst pipe doesn't wait for payday, and neither should the repair.
See how it works*Eligible jobs. Terms, conditions and credit approval apply.
Every job comes with our 10-year workmanship warranty.