I had a great experience with Thane. He was so kind and friendly, took the time to explain everything, and did a very thorough job. Fantastic service overall.
Brady was super helpful, thorough and efficient. Diagnosed the root cause of my issues so that I could ensure I was fixing the problem instead of dealing with ongoing issues
Gerry and Blaze were bloody brilliant . Took their time to totally analyse the issues that we have lived with for over five years and resolved everything that previous plumberโs did not. We have hot water everywhere like never before and fully flushing toilets . Plus they are wonderful ppl that explained everything along the way so the costs werenโt a shock . Plus my dogs liked them and they liked my dogs that says a lot !!!! Excellent in every way .
Thane attended to do extensive plumbing works at my property and was exceptional. The works were finished to a high standard, very reasonable pricing and he went above and beyond to make sure I was happy with everything. He was also friendly and great for a good chat!
Great Service. Came next day first thing, Identified the issue fast and provided easy clear solutions along the way. having a service rate rather than hourly is very helpful. Very friendly Service. Cleaned up. Highly recommend.
2nd time user this time my Hot Water System unit was acting up. Easily booked online for next day service. Ben was prompted, professional and knowledgeable. He gave me several options on how to resolve my issue. I ended up with a replacement unit due to age and Ben was able to install straight away. Everything was removed and cleaned. Ben walked me through the new unit. He even checked over last times work to make sure everything was still in working order.
Great service from the first phone call with Rachel. Easy communication via email, two plumbers Gerry and Blaze arrived today , on time 👍. They sorted most of our problems. New lever taps in our shower, bathroom, and outside front and back taps, unblocked sewages pipe .All done efficiently and effectively. Gerry explained what our problem was and helped us come to decision on next steps .would definitely recommends them . Thanks .
Thane went absolutely above and beyond with his work. He communicated clearly every step of the way and tackled a very tough toilet blockage that required a lot of effort and persistence. What really impressed me was how thoughtful and considerate he was. He carefully laid protective covering from the main door all the way to the powder room to make sure no mess was made in the process.
Not only did he fix the issue perfectly, but he also took the time to educate me on how to spot potential leaks around the house. His professionalism, attention to detail, and genuine care for his work truly stood out.
I couldnโt recommend Thane more highly. He is the kind of professional who takes pride in his craft and ensures his customers are completely satisfied.
Exceptional Service from Lachie at Fix It Right Plumbing
Lachie attended our job promptly and went above and beyond! He replaced our broken hot water system quickly and efficiently, ensuring we werenโt left without hot water for long. What really impressed us was his thoroughnessโhe took the time to inspect the rest of the plumbing around the house, explained everything clearly, and pointed out a few areas needing urgent attention.
Itโs rare to see such professionalism, attention to detail, and genuine care for the customer. Highly recommend Lachie and the team at Fix It Right Plumbing for their reliable and top-quality service!
Great business..I contacted them and withins 5 mins I had a appt..Jarryd was courteous, professional and transparent-he is great with dogs too..Highly recomend this business
Used this company again for plumbing work..still great business and highly recommend
We wanted to do some preventative maintenance on our plumbing at home so reached out to Fix It Right Plumbing. Their office team were very professional and friendly and organised a plumber (Heath) to come out the following day.
Heath contacted me 30mins before his arrival and once on premises was very helpful explaining all the various plumbing components, how they work and what is important to monitor from a maintenance perspective.
Once he'd assessed our maintenance needs, he presented us a range of pricing options including an ad hoc query I had about upgrading our shower heads. After carefully taking me through the options and answering any queries I had about any of the tasks he priced, I was happy to proceed with something that suited what we wanted and he began work straight away.
Heath was courteous and professional while doing the work, informed me when water supply would be disrupted and was even happy to take his boots off entering the house. He finished the work ahead of schedule, took me through what he'd done and explained the best way to ensure longevity out of the work completed.
We were very happy with the excellent service and professionalism of everyone involved, and would highly recommend this business to others.
Thane from Fix it Right Melbourne was very helpful in identifying our gas leak and replacing our kitchen plumbing. Very quick turnaround for a visit from booking, Thane was very knowledgeable and friendly, and passed on many helpful plumbing tips. Also very genuine in recommending what replacements were and weren't needed. Thank you!
Our plumber Conrad was professional, friendly and fun. We did not expect our plumbing problems to be as big as they turned out to be, but Conrad definitely helped make the process of fixing them as painless as possible with his efficiency, flexibility and good humour.
Fix It Right Plumbing is a fantastic company to deal with. Particular praise & thanks must go to Thane. What started out as a routine toilet replacement led to the discovery of major issues with the sewage system then later the gas line. Over the course of 2+ weeks, Thane was the epitome of professionalism & care - always with a smile on his face & nothing was ever too much trouble for him. He took the time to talk us through the issues then keep us in the loop as the work progressed. He went above & beyond expectations, even dealing with contacting various services such as the gas company & the council. I would recommend the company & Thane to everyone. PS. The bottlebrush will take pride of place in the new (eventual) front garden!
Thaine was absolutely amazing! He went above and beyond! Fixed all of our plumbing issues and identified a gas leak, extremely knowledgeable, provided reassurance and education to us ! Highly recommend Fix it Right Plumbing! Ask for Thaine
Thane arrived on time and dealt quickly with our plumbing issues ... he put in new taps, new internal pipes under our basins and fitted a new hose and taps to our shower. He also checked our water meter and hot water service and worked with these to ensure we had better usage for the future. He was very organised, methodical, honest and easy to talk to about our issues. We will call him if any other issues arise in the future. We highly recommend Thane for plumbing !
Called for a blocked storm water drain. Communication was great and Brady arrived on time and was very friendly. Gave the drains a thorough check with the camera and found 1 blockage. Quoted to rectify the known blockage and investigate further down stream. For this job prices were 50% to 100% more expensive than other plumbers. Decided to go elsewhere as costs were too high but thatโs the beauty of upfront costing, you donโt have to proceed if the dollars arenโt right.
Brady and Wolf came out the day we called them for a pretty significant leak. Very friendly, reassuring and upfront with work and cost throughout the whole process. Leak was found almost straight away and fixed on the day. Showed and explained to us what had happened. Cleaned up after themselves. Checked the rest of the plumbing and gave us recommendations for future work. Highly recommend.
Brady did an awesome job running around my house and took the extra step to make sure everything was left perfect and clean. Will be saving this company's number in my phone
Thane went above and beyond to find the issue in the main drain causing the blockage. He took the time to investigate instead of providing a quick fix.
I couldnโt thank Jared from fix it right plumbing enough, for solving a complex plumbing issue thatโs been causing significant stress for over six years. Brand new build with sanitary pipes that bang so loud my adjoining neighbour could hear when I showered or flushed a second story toilet. For years Iโve had extensive holes throughout my ground floor walls & ceilings from plumbing expert inspections & the original plumber who was directed back to the property by the VBA to rectify non compliant work.
When that failed to resolve it, the VBA personally attended to inspect, but wiped their hands of it because โeverything appeared compliantโ.
Jared took the time to methodically diagnose the problem, while seeking advice from colleagues. Jared & James carried out the work & Iโll be eternally grateful they have resolved the issue. Highly recommended!!!!
Lachie was super helpful and he was able to sort out my plumbing issues right away. He made the whole process really easy and was great to deal with. Thanks, Lachie!
HI there, I highly recommend Fix it Right Plumbing. They are by far the Best in the Business. Just had young Conrad repair my burst pipe and he was absolutely amazing. A true perfectionist and with extreme Knowledge as to what he was doing. I give 5 stars. Sincerely George :)
Jack S did an excellent job fixing our leaking kitchen sink. He was professional, punctual, and quickly identified and resolved the issue. Our sink is working perfectly now! Highly recommend his service.
Thankyou Lauchie for you incredibly hard work when faced with a very difficult plumbing job. Professional, friendly, competent and so very helpful. It was a pleasure meeting you.
My 91 year old father and I had an excellent experience. We had an issue that required significant time and effort, and we cannot fault the results. Both Josh and Conrad had total respect for us, and especially for the graves of the cats buried by my Mum in the backyard (where our hot water service is). Not only that, they explained everything very clearly and we could not be happier with the results. Thank you again very much for everyone's time and effort, and that especially includes Rachael and Sandra in the office who took our calls and organised everything in an empathetic, sensitive and thoroughly professional manner. Kind regards, Malcolm
I can't recommend Thane enough! From start to finish. The work was done efficiently and at a fair price. Plus, he took the time to explain everything, so I felt completely confident in the job. If you need a reliable, skilled plumber, look no further!
Traci came out to replace some taps and fix a leaking spout as well. She was so clear in explaining the work that needed doing and was a pleasure to deal with. Thanks Traci 😀
Fix it right plumbing made the process of installing a new hot water service so easy and efficient! Highly recommend. Jarryd was so nice and pleasant to chat to. Communication was awesome and it was handy to have the emails notifying arrival! 😅
Brady did a great job, was quick with his work and did a great job, was most pleasant and explained everything clearly and cleaned everything up after completing the work, everything worked well after finishing.
Thane did a great job today, very polite and made sure we were happy with everything and understood how the hot water system works. Very happy with the service he provided!
Looked for a leak, couldn't locate it but said he'd get back to me once the water company had sent the plans. Followed up a few times but never returned the calls or emails.
Had a great experience with Jimmy. Took the time to explain all options available & felt he was very honest in his dealings to help give us the best solution. Problem solved the issue & worked very efficiently & tidy. Will definitely use Fix It Right Plumbing for any future plumbing requirements.
Hey I had a young guy from fixitrightplumbing come out to replace a broken toilet 🚽 I canโt speak highly enough of the level of his service, he kept me informed on every step in installing the new toilet. Highly recommend fixitrightplumbing
Brady was brilliant! Checked the entire plumbing system in our house, diagnosedthe issue in a flash, had the part onboard, explained the business carefully and his work was most professional.
We couldnโt recommend Fit It Plumbing enough. We had Trace come out in a very timely fashion, the communication was fantastic and the job was completely with great attention to detail. I felt confident that I knew exactly what was going on, what needed to be fixed and what the future expectations were. We will be recommending Trace to all of our friends! Thanks guys :)
Recently had Jack from Fix It Right Plumbing. More than happy with the service and upfront quote with options before agreeing to the job. Super efficient and friendly. From the first phone call to the completion of works I am extremely happy. Thank you
I have use Fix it Right Plumbing twice and they have been amazing. They were efficient, solved the problem and communicated very well. I strongly recommend them!
Outrageously expensive to give example Supply and install kitchen water tap. Tap worth 150$ . To install $600 . Change the washers in mixer and they call it service and charge is $550. Got the local plumber to do the job three taps washer changed, kitchen tap supply and installed and installed pressure valve at the meter all for 600$. Just do some research before getting these people. They are outrageously expensive
Today Conrad from Fix It Right plumbing attended my property to unblock a sewer pipe. Throughout the process, Conrad was very courteous, professional and took the time to explain everything carefully and clearly. The work he undertook turned out to be very challenging - there were unexpected issues in the blocked pipe - however fortuitously he was able to get the pipe completely cleared and it worked out fine in the end. I was very happy with the outcome and look forward to working with Conrad and Fix It Right Plumbing in the future. Thank you!
I had a gas leak so I called Fit-it-Right Plumbing and they sent out the lovely Traci who checked the meter and as it was 6.pm she promised to come out at 8am the next morning. True to her word she arrived on time and set about fixing the leak. She worked really had and fixed everything perfectly. Thanks Traci you were really great.
It was really good meeting Thane in person. Really needed ce and forthcoming, suggested in detail the problem and possible solutions. Very impressive with the professionalism.
After previously using Fix It Right Plumbing Canberra for repairs, we decided to use them to update our bathroom. Their work was again outstanding, performed this time by Gerry, a professional and friendly plumber whom I would highly recommend. Weโve nothing but good things to say about Fix It Right Plumbing.
These people will not make an appointment but will put you on call for six hours and then when you ring them inside the six hour window to get more information about when to expect them, they say they might not be able to come at all. At least that is what happened to me.
Brady was at my house in less than 30 mins of my panicked call. He was so lovely and talked me through everything. He fixed our problem and is returning later in the week to assist with a few other problems found. BEYOBD grateful and happy with my experience. Thank you so much Brady!
Thanks to Jared. He arrived on time, was professional and friendly. Explained all costs in detail, before he started them, giving me a free quote for all my plumbing jobs.
Happy with the final works.
Glad I have found โFix It Right Plumbingโ! Itโs so hard to find plumbers these days that are reliable & good pricing.
Brady helped us fix some ongoing issues with our chromagen solar hot water service (ongoing leaking frost valve issues, rusting and leaking solar pump, temperamental hot water delivery) His information given was helpful to weigh up ongoing costs of short term verse long term fixes and provided quotes for both alongside pros and cons for each option.
I would highly recommend their plumbing service, they were quick, and very knowledgeable. Super friendly and helpful. We were in a bit of a pinch with our hot water and they checked it out and replaced it on the same day.
Turned up on time, was easy to communicate with and quoted up front. They checked the whole system after the job was complete and even repaired another item while they were still on site. Pricing was readable. Good job.
Fixit Right turned up on time. I booked via their telephone contact and soon after received all the service details by email. Two other local plumbers were contacted by email query and mobile voice messages but no reply provided. Mitch and Dillon arrived and worked out a quote on the scope of work. This is very efficient and provides the costs before work. Part of the drain solution included contacting ACTEW who were on-site in 30 minutes. That was appreciated by all. Mitch and Dillon also had to manually move about a cubic metre of soil to access the buried storm water and drainage pipes which had been fractured by tree roots. A big day's work (0830 - 5pm). I was kept informed of all the steps and options. Very impressive service. Would hire again.
Brady was friendly, efficient, and very patient with explaining information and answering questions about the work needed. Would recommend him and Fix it Right Plumbing.
Brady was a well mannered plumber.Arrived on time and was neat and tidy cleaning up as he went.Explained what was required and the cost of repairs.We would recommend his work.
Poor service! I would not recommend them. Tried to book them in, they rescheduled my appointment 3 times, after not turning up as arranged by them - obviously not interesting in doing the job!
Had a leaking upstairs shower damaging the down stairs ceiling. Plumber had the issue diagnosed and repaired before lunchtime. Good workmanship, open and honest about costs and time throughout the whole process. Highly recommend.
Mitch from Fix It Right Plumbing was excellent, he was efficient and his work was top notch. He was also incredibly polite and respectful of my house when moving from outside work to inside work.
Mitch from Fix it Right Plumbing was prompt, communicated clearly and proactively and completed the work efficiently at the cost quoted. As far as dealing with a blocked sewage system can be pleasant, Mitch made it as easy and positive an experience as possible. Highly recommend.
Gerry was fantastic at diagnosing and fixing our blocked kitchen sink. He went above and beyond to find and fix the issue, crawling under our sunroom, which previous owners had built directly over the overflow pipe.
Highly recommend and will use again in the future.
Mitch was so lovely to work with and did a great job meeting my needs. Iโm very happy with the outcome of his work and would definitely recommend his services.
Terrible experience. After having booked a plumber in three days in advance, they cancelled at the last minute with no notice. For a large company, This should not be happening
A toilet problem on a Friday afternoon prompted me to call. Gerry arrived within the hour, found and fixed the trouble quickly and checked pipes for any other problems. Gerry is professional, understanding and such a nice person. Thank you.
Arron and Bodie are an excellent, dynamic, friendly and professional duo, who know their stuff, have all the equipment on hand, and did the job right - the first time. Mum was thrilled with her new mixer tap, new water filtration system, the quality of all the new piping up the sink, the new cistern and the other work that was done. Very happy to recommend Fix It Right Plumbing if you need plumbing work, and we're glad we found them. We have some other plumbing work that needs doing in the future and we'll be calling Fix It Right plumbing to get it done. Thank you! :-)
2025 Update: Just had Fix-it Right come again to fix an issue, and they did a fantastic job. I will always be using Fix It Right for all my plumbing needs - super happy with their service and happy to endorse them!!
Shaun Delatore did some plumbing work at my home in Hackett ACT in October 2024 to fix burst pipe and also the hot water unit. Shaun is an amazing plumber very professional and knowledgeable, he's very polite it's a pleasure dealing with him. Any plumbing work required at my home in future I will definitely ask for Shaun, I'd be very happy to recommend Shaun to my friends and anyone needing a plumber. Michael
I had a leaking tap at my kitchen sink to be fixed. Mitch from fix it right plumbing assessed the requirements and got it working in a perfect condition on the day itself.
Very happy with the works done. Sean was very professional. His assessments were thorough and he explained the issues clearly. He fixed our critical problems promptly and left everything very clean and tidy as well as preparing requested quotes for other non-critical future works. I was satisfied with the pricing and highly recommend this company.
Replaced cisterns, basins and taps in commercial property. They responded to my request for a quote quickly (booked online through the website). Non urgent job, Shaun attended in a few days and provided alternatives to rectify the problem. When unexpected challenges arose, Shaun provided solutions. I thought the pricing was good given he was there for more than a day, and nothing was too much trouble. We will use them again. Lovely friendly guys. The only feedback would be to provide online invoicing so customers can pay themselves online.
Mitch did a fantastic job for us! He arrived on time, was very competent and friendly and explained everything very clearly. I would definitely recommend.
Had Sean here today extremely happy and a big surprise that roofing was offered. Would happily recommend Sean to all my friends. Sean is extremely helpful !!!
Firstly they were so accomodating with the appointment - I was flying back home after 6 months overseas. They were very patient with my jet lagged confusion and flexible with my delayed flights. Then the plumber arrived promptly within my alloted time and fixed the issue straight away so I had hot water. They were flexible, transparent and effective! While he was here he also did a quick once over of the other pipes etc to make sure they were all good so a bit of extra peace of mind.
Fix it right, was the right choice from the beginning. Admin team were attentive to my needs having poor availability and when the boys came in the snapped right to it. Listened, explained it so we could understand the method and the cost upfront. No surprises and catches and between them both they were exceptional. Mitch was attentive to his work and definitely knows the trade. Sean was also insightful and helped explain things while Mitch got his hands dirty. Price was fair for the work and competitive.
Don't think about it. If you are in Canberra and in their service area, use this business.
Mitch did an excellent job fixing multiple issues I had including fixing taps that werenโt working properly, replacing a shower head to address a low water pressure issue and disconnecting the gas meter after we switched from gas to electric.
Just disappointed with the service. I told their office what was the issue with my hot water system with the fault code. I was told their plumber would be able to do. Today he came , looked at my hot water system, went back to car for a phone call and told it beyond their scope. I would have been happy if he had looked at least. Option given was to replace all together.
We had Fix It Right Plumbing do some of their standard inspections. Their camera system is amazing and we actually got to watch the camera going through the pipes. They also found rusty flexible connectors and loose fittings in the house and they were fixed while they were on site. Their plumber Mitch was really easy to deal with and knew his stuff. It was a pleasure to meet him and see him in action - itโs always a pleasure to see a good tradie in action and Mitch is certainly in that category. Happy with the price and even happier with the results, thanks Mitch!
Mitch was great with prompt and friendly service, and delivered better than expected results with reconfiguring our laundry pipes in an apartment. Would highly recommend and will return if needed
The guys here had such a quick turnaround and Mitch did an amazing job at our place. He was so thorough and recommended all the right action - itemising all the fixes needed and discussed varying levels of urgency/importance. Will be using them again and highly recommend to anyone else.
Fix it Right Plumbing weโre able to come in and look at my leaking toilet, the next day after making contact. Sean was thorough and professional. Happy with the service
Highly recommend Fix it Right Plumbing. Mitch came out at short notice, provided an excellent solution to our plumbing issue, and did an overall plumbing check. Very clean, considerate and on time - will definitely request Mitch next time. Catherine