Your Booking has been Completed
You will now receive an SMS confirming your day and time
If you have any questions or need to change your booking please give us a call
Our plumber will give you a call 30 minutes before he is due to arrive to keep you fully informed.
When your plumber arrives, he will be in a dedicated, sign written van so you know he works for Fix It Right Plumbing. Our vans are fully stocked meaning our plumbers can often do the work on the spot for you so there is no waiting around.
When your plumber arrives, they will be wearing a full company uniform with shoe covers. Respect for your home is our top priority. This means we will be taking extra care whilst doing our work, which includes the use of drop mats to protect your flooring and bench tops. We aim to leave your home the way we found it.
As a part of the service, our plumbers will complete a quick check of your whole plumbing system, to ensure everything is ok. Your plumber will be asking you lots of questions about the plumbing in your home. The more we know about how, what and why your plumbing issues have happened, the easier it is to fix ensuring that it stays that way long after we have gone.
The plumber attends, assesses the issue then provides their recommendations and a fixed up-front price to complete the job. If this works for you, they’ll stay and do the work on the spot.
We also offer memberships that give you a 15% discount. The plumber will go through this with you in more detail when he they get to site.
The plumber is required to collect payment on completion of the job. You can pay by EFTPOS, Credit card or Cash. We also offer Finance Options as well.
Once payment has been finalised, a company receipt outlining all of the work completed will be emailed directly to you onsite through our professional app. Your job details are logged securely on our system so you know we always have a record of your job.
Still Got More Questions?
Why not check out our frequently asked questions?