Your bad day stops here.
Great at fixing things, deeply suspicious of cameras. We're working on them.
Photo coming soonReal customers from around Box Hill, in their own words
Riley was fantastic when he came to fix a few issues with our plumbing. Reliable, efficient, tidy, very nice with it. We thoroughly recommend Fix It. Betty & Albert, Box Hill South
Highly recommend, well priced for the works completed also checked through the house to see if there were any other plumbing issues. Shea and Josh again thank you for the friendly service!
Cory was great. He went looking for the leak which could be heard in the wall but could not be seen. He even went up the roof to see what was going on. Although he didn't find the leak, he ended up checking all the other taps, the water pressure and servicing the water heater. I will definitely use them again if needed.
Fix-It Right are fantastic professionals. Michael came to my house looked at the problem that was caused by Multinet Gas Network. He told me to contact them. Checked the plumbing and water pressure and left without charging a cent. Very impressed by their service and professionalism.
Joe has done an excellent job in locating the place where water leaked and fixed it. He is not only a professional plumber, but also very kind and patient in dealing with our questions. We are fortunately to have him and will certainly recommend to anyone who needs a good plumber to fix their plumbing problems.
Any of these can wreck a day in Box Hill. We fix the cause.
Cleared, then fixed at the cause so it stops coming back. CCTV and jetting, with your options priced side by side.
Blocked DrainsRepairs and replacement, sized to your household. Fixed today, nothing to pay for 12 months.*
Hot WaterHidden leaks found and quoted upfront, then repaired so they stay repaired.
Leak Detection$0 call-out, three repair options on the spot, and a repair done properly the first time.
Burst Water PipesWe fix the cause, not the part. Pressure checked so the next valve lasts.
Toilet LeaksWashers, cartridges and worn seats replaced, and the pressure checked so the drip stays gone.
Dripping TapsGas smell or a high bill? We find the leak, fix it and pressure test the line.
Gas LeaksCracked drains repaired from the inside, no trench across your yard. Camera footage before and after.
Drain Relining*Eligible jobs. Terms, conditions and credit approval apply.
Urgent Plumbing Problem?Real homes around Box Hill, straight off our plumbers' phones
August 2026
Blocked drains causing slow toilet and sink
June 2026
Dripping kitchen and bathroom basin taps
February 2026
Kitchen drain relining and trap replacement
December 2025
Leak detection and burst pipe repair
September 2025
Hot water unit and washing machine repairs
August 2025
Burst poly pipe repair under weatherboard house
The plumber who comes out and works out what's wrong is the one who fixes it, and they stay with your job from start to finish until it's done properly, top to bottom. We don't send one person to look and another to do the work, and we never pull your plumber off your job to chase the next call. Not many plumbing companies anywhere are that strict about it, and it's why the job gets done right the first time.
Same face from the first knock to the final test
A real plumber
with real reviews
Plumbing Team LeaderWith us since 2020
View Jack’s profileJack was really transparent and lovely. Very patient as he explained things (I don't know anything about plumbing). Was patient and flexible while I called my partner at work to discuss prices as well.
With almost 20 years in the plumbing industry, I’m passionate about helping customers and making sure every job is done right. Outside of work, I’m a dedicated husband and proud dad to three boys, soon to be four, with two Labradors keeping us on our toes! I’m a massive footy fan and love nothing more than having a good laugh and a friendly chat with customers while getting the job done. For me, plumbing is about more than just fixing problems. It’s about building trust and making people feel looked after.
PlumberWith us since 2023
View Thane’s profileI would like to leave a honest review, Thank you to Thane from fix it right plumbing. He did a great job at fixing my shower head and toilets. You are a very proficient plumber and good communicator. Thanks!
I am pursuing further studies in plumbing to develop and refine my skills. I enjoy the diversity that comes with plumbing. When I am not at work I like fishing, motorbike riding and jet skiing, and travelling and camping with family and friends.
PlumberWith us since 2025
View Conrad’s profileCould not fault a single thing about this company! Right from the get go, the communication regarding arrival times was excellent, and the service provided by Conrad and Joel was superb. The team was friendly, professional and helpful throughout the entire process. Signing up for the lifetime membership was a no brainer, especially as it ended up saving us money on our new hot water system. A fantastic experience from start to finish. Thanks guys! Highly recommend!
Conrad has a range of knowledge in plumbing, specialising in urgent repairs for homes. Conrad prides himself on assisting his customers to the best of his ability, and always arrives with a smile on his face.
PlumberWith us since 2021
View Mitch’s profileHad an amazing service done by Mitch from Fix It Right Plumbing, what a absolute legend very great to talk to. Quick and easy Job
Mitch loves playing sports and is an avid Melbourne supporter in the AFL. He loves the challenge of finding and solving people's plumbing problems and making sure our customers are left pleased.
PlumberWith us since 2025
View Lachie’s profileLachie was punctual and personable. He was helpful and identified several areas requiring attention.
Lachie comes from a background in plumbing home maintenance and loves dealing with customers day to day. In his spare time he enjoys the great outdoors, and recently spent 6 months in Whistler on a working holiday.
PlumberWith us since 2017
View Adam’s profileAdam was professional, thorough and friendly throughout. He took the time to clearly explain the options for future works and promptly attended to the priority maintenance items. Excellent service, great communication and very knowledgeable. Highly recommend!
Adam has a young family and enjoys photography. He also has a keen interest in cars. Adam is an experienced qualified plumber who has a flair for leak detection with a 100% strike rate when finding hidden water leaks.
PlumberWith us since 2026
View Riley’s profileRiley was very helpful, kind and professional! He took the time to explain the issue clearly and helped me understand what the problem was. I’m really happy with the work he completed and appreciate his patience and assistance. Highly recommend!
Riley is one of our hardworking plumbers, known for his keen attention to detail. He enjoys helping customers out of sticky situations by providing practical, effective solutions and going the extra mile. Outside of work, Riley is a passionate Essendon supporter and lifelong drummer who enjoys tackling challenging motocross trails.
PlumberWith us since 2026
View Cailem’s profileCailem was extremely professional and did an amazing job on our new system. He was thorough, informative, answered all our questions and went above and beyond to make sure we had our new system installed within the day.
Swipe to meet the rest of the team
Real numbers from real Box Hill jobs
103jobs in the last 2 years
41in the last 12 months
Most common jobs
47%+of the 17 blocked drains around Box Hill involved tree roots
In general terms: 1950s-70s brick veneer, mature gardens; clay soils.
Water authority: Yarra Valley Water · Council: Whitehorse
That's me, Richie
Written by us, about the streets we work
Box Hill and the suburbs around it are established, well-connected areas in Melbourne's middle east, where older family homes sit alongside new apartments and townhouse developments. We work across Box Hill, Blackburn, Mitcham and Nunawading, and it's an area that's changing fast.
Over the last two years we've done more than 100 jobs around Box Hill. It's a steady mix of blocked drains, taps, toilets and hot water. The housing runs from post-war and mid-century homes with mature gardens through to the new higher-density builds going up around the Box Hill centre.
In the older streets, established gardens and aging sewer lines make tree roots a regular cause of blocked drains. We check whether roots are behind a blockage rather than just clearing it, so you're not calling us back about the same drain.
Whatever the job, from a blocked drain to a hidden leak or a hot water system, we fix the cause, not just the symptom. That's been the Fix-It Right way since Richie started the business in 2007.
What actually goes wrong in Box Hill homes
Nearly half the blocked drains we clear around Box Hill, Blackburn and Mitcham have tree roots in them. The mature gardens are lovely, but the roots go looking for the sewer. In Box Hill South, Riley's camera found roots in the main line under the nature strip and road, so the water authority was brought in for their section and the whole line flowed properly.
More on how we clear blocked drains: from a slow sink to a main sewer line.
Not just Box Hill. We look after all of these too.
Straight answers, no runaround
Usually tree roots in the older streets. Box Hill, Blackburn and Mitcham have plenty of established homes with mature gardens and older sewer lines, and roots get into the joints. We check whether roots are the cause rather than just clearing a blockage, so the problem actually stops.
Yarra Valley Water covers Box Hill, Blackburn, Mitcham and Nunawading. If the issue is at the meter or the sewer connection at the street, that's their responsibility, and we'll help you work out what's yours and what's theirs before any work starts.
Yes, more and more. The Box Hill area has a lot of newer apartments and townhouse developments, which come with their own plumbing and shared systems. We're used to working in them and sorting the problems that come up.
The middle east is a regular patch, so Box Hill, Blackburn, Mitcham and Nunawading are well covered, along with Vermont, Vermont South, Forest Hill and the Blackburns.
A steady mix of blocked drains, taps, toilets and hot water, plus leak detection, burst pipes and gas. Whatever the job, we fix the cause, not just the symptom.
Real prices, in writing, before we touch a thing
$0 call-out. We come out and look things over. If you don't go ahead, you don't pay.
Three repair options. The first gets you out of trouble, the last takes care of everything the whole-home check found, and there's one in between. All of them are proper fixes.
Fixed For Good. Done properly the first time, triple tested before we leave, and backed by a 10-year workmanship warranty.
12 months, no interest, nothing to pay
Get it fixed today, on any job, and make your first payment in a year. It's there because a burst pipe doesn't wait for payday, and neither should the repair.
See how it works*Eligible jobs. Terms, conditions and credit approval apply.
Rough day in Box Hill? A real plumber is a tap away.
Every job comes with our 10-year workmanship warranty.
