Plumbing trouble rarely waits for a good time, and a burst pipe or a dead hot water system can throw the whole house out. This page is here to help you deal with it right now, and to get one of our plumbers onto it. We've done thousands of jobs right across Melbourne, so wherever you are, it's a patch we know.
The same plumber from start to finish. The plumber who works out what's wrong is the one who fixes it, and he stays on your job until it's done properly.
Your call's always answered, day or night, so you're never left leaving a message into the void at 2am.
We carry the common parts and hot water systems on the vans, so a lot of urgent jobs get sorted on the first visit.
We find the actual cause, not just patch the symptom, so it stays fixed.
Licensed VIC 45661 and fully insured, and backed by our 10-year workmanship guarantee.
A local team you'll see often around Melbourne, not a call-centre handing you around.
While you get a plumber onto it, a few quick things can stop a bad problem getting worse. Only do what's safe and easy to reach.
Burst or badly leaking pipe: turn the water off at your mains meter, usually at the front boundary of the property. Then open a tap or two to drain the line and take the pressure off. Here's how to turn your water off if you're not sure.
Smell of gas: don't touch any light or power switches, open doors and windows, turn the gas off at the meter if you can reach it safely, get everyone outside, and call your gas provider's faults line.
Water near power, or coming through the ceiling: stay well clear, switch the power off at the board only if it's safe and dry to reach, and don't touch any wet electrical fittings.
Overflowing drain or toilet: stop running water and flushing, and keep people and pets away from any waste water until it's sorted.
No hot water: if it's a gas unit and you can smell gas, treat it as a gas problem above. Otherwise it's safe to leave until we get to you.
These are the urgent jobs we're called out to most, and what we do about each one.
We find where it's actually coming from, isolate it and repair or replace the run properly rather than taping over it. If it's done damage, we help you work out the next steps. While you wait, keep the water off at the meter.
We work out whether it's a repair or a replacement, and because we carry the common hot water systems on the vans, if yours can't be fixed we can usually have a new one in and running the same day, sized to your household.
We camera the line to find what's actually behind it, roots, a collapse or a blockage, then clear it and tell you what caused it so it doesn't keep happening. While you wait, stop using water through that drain.
Safety first, so follow the steps above and call your gas provider's faults line. We're licensed for gas work and can find and fix the fault once the area's safe.
A leak you can hear but can't see, or a water bill that's jumped, we use leak detection to find it without pulling your home apart, then fix the cause.
We'll be straight with you. We can't promise a plumber on your doorstep in twenty minutes, and we'd rather tell you that than over-promise and let you down. What we can do is this: your call's answered any time, day or night, so you're never left leaving a message into the void at 2am. We'll take your details, work out how urgent it really is, and get you booked for the next available plumber, with urgent jobs pushed to the front of the queue.
The plumber who comes out and works out what's wrong is the one who fixes it, and they stay with your job from start to finish until it's done properly, top to bottom. We don't send one person to look and another to do the work, and we never pull your plumber off your job to chase the next call. Not many plumbing companies anywhere are that strict about it, and it's why the job gets done right the first time.
A real plumber
with real reviews
Plumbing Team LeaderWith us since 2020
View Jack’s profileAn amazing effort by Jack today - replaced kitchen and bathroom taps, shower heads, and replaced old pipes among many other jobs. I also feel confident that possible problems in the future have been averted. Friendly, hard working and reassuring. Would highly recommend!
With almost 20 years in the plumbing industry, I’m passionate about helping customers and making sure every job is done right. Outside of work, I’m a dedicated husband and proud dad to three boys, soon to be four, with two Labradors keeping us on our toes! I’m a massive footy fan and love nothing more than having a good laugh and a friendly chat with customers while getting the job done. For me, plumbing is about more than just fixing problems. It’s about building trust and making people feel looked after.
PlumberWith us since 2023
View Thane’s profileI would like to leave a honest review, Thank you to Thane from fix it right plumbing. He did a great job at fixing my shower head and toilets. You are a very proficient plumber and good communicator. Thanks!
I am pursuing further studies in plumbing to develop and refine my skills. I enjoy the diversity that comes with plumbing. When I am not at work I like fishing, motorbike riding and jet skiing, and travelling and camping with family and friends.
PlumberWith us since 2025
View Conrad’s profileGreat knowledge and customer service from Conrad
Conrad has a range of knowledge in plumbing, specialising in urgent repairs for homes. Conrad prides himself on assisting his customers to the best of his ability, and always arrives with a smile on his face.
PlumberWith us since 2021
View Mitch’s profileHad an amazing service done by Mitch from Fix It Right Plumbing, what a absolute legend very great to talk to. Quick and easy Job
Mitch loves playing sports and is an avid Melbourne supporter in the AFL. He loves the challenge of finding and solving people's plumbing problems and making sure our customers are left pleased.
PlumberWith us since 2025
View Lachie’s profileLachie was punctual and personable. He was helpful and identified several areas requiring attention.
Lachie comes from a background in plumbing home maintenance and loves dealing with customers day to day. In his spare time he enjoys the great outdoors, and recently spent 6 months in Whistler on a working holiday.
PlumberWith us since 2017
View Adam’s profileAdam fixed my taps & saved me from a major leak. He was professional & deserves a pay rise! Thank you so much Adam for your help today.
Adam has a young family and enjoys photography. He also has a keen interest in cars. Adam is an experienced qualified plumber who has a flair for leak detection with a 100% strike rate when finding hidden water leaks.
PlumberWith us since 2026
View Riley’s profileRiley did a great job explaining his work, costs and follow up. Much appreciated for your good work, timely assistance and great effort in communication. Will certainly use you again for future works.
Riley is one of our hardworking plumbers, known for his keen attention to detail. He enjoys helping customers out of sticky situations by providing practical, effective solutions and going the extra mile. Outside of work, Riley is a passionate Essendon supporter and lifelong drummer who enjoys tackling challenging motocross trails.
PlumberWith us since 2026
View Cailem’s profileCailem was extremely professional and did an amazing job on our new system. He was thorough, informative, answered all our questions and went above and beyond to make sure we had our new system installed within the day.
Swipe to meet the rest of the team
November 2026
Replacement hot water system installed
November 2026
Failing gas hot water swapped for electric
November 2026
New gas hot water and a gas line fault
November 2026
Old galvanised gas line replaced with copper
October 2026
Blocked stormwater and overflowing gutters
October 2026
Greasy kitchen sink blockage cleared
We'll always try. When you call, we work out how urgent your job really is and get you booked for the next available plumber, with urgent jobs pushed to the front of the queue. We won't promise a time we can't keep, but we'll be straight with you about when we can get there.
Yes. Your call's answered any time, day or night, so you're never left leaving a message at 2am. We'll take your details and work out the next step with you.
Often yes. We carry the common hot water systems on the vans, so if yours can't be repaired we can usually have a new one in and running the same day.
We cover Melbourne and the surrounding suburbs. We work right across Melbourne, from the inner city out through the suburbs and down onto the Mornington Peninsula. If you're not sure, give us a call and we'll tell you straight away.
Your water authority in Melbourne is Greater Western Water, Yarra Valley Water or South East Water depending on where you are, and we'll help you work out which is yours. If the issue is at the meter or the sewer connection at the street, that's their responsibility, and we'll help you work out what's yours and what's theirs.
We'll talk you through what's involved and be upfront about the cost before any work starts, so there are no surprises.
Whatever's gone wrong, get it onto us and we'll get it sorted properly. That's been the Fix-It Right way since Richie started the business in 2007.
$0 call-out. We come out and look things over. If you don't go ahead, you don't pay.
Three repair options. The first gets you out of trouble, the last takes care of everything the whole-home check found, and there's one in between. All of them are proper fixes.
Fixed For Good. Done properly the first time, triple tested before we leave, and backed by a 10-year workmanship warranty.
12 months, no interest, nothing to pay
Get it fixed today, on any job, and make your first payment in a year. It's there because a burst pipe doesn't wait for payday, and neither should the repair.
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