Your bad day stops here.
Holding still for a photo is honestly the hardest part of the job.
Photo coming soonAny of these can wreck a day in Gordon. We fix the cause.
Cleared, then fixed at the cause so it stops coming back. CCTV, jetting and relining, priced side by side.
Blocked DrainsRepairs and replacement, sized to your household. Fixed today, nothing to pay for 12 months.*
Hot WaterHidden leaks found and quoted upfront, then repaired so they stay repaired.
Leak Detection$0 call-out, three repair options on the spot, and a repair done properly the first time.
Burst Water PipesWe fix the cause, not the part. Pressure checked so the next valve lasts.
Toilet LeaksWashers, cartridges and worn seats replaced, and the pressure checked so the drip stays gone.
Dripping TapsGas smell or a high bill? We find the leak, fix it and pressure test the line.
Gas LeaksCracked drains repaired from the inside, no trench across your yard. Camera footage before and after.
Drain Relining*Eligible jobs. Terms, conditions and credit approval apply.
Urgent Plumbing Problem?Not just Gordon. We look after all of these too.
Real numbers from real Gordon jobs
128jobs in the last 2 years
50in the last 12 months
Most common jobs
17%+of the 23 blocked drains around Gordon involved tree roots
In general terms: Lanyon Valley (Gordon, Conder, Banks) homes mostly built in the 1990s, Calwell and Theodore late 1980s-90s; reactive clay soils.
Water authority: Icon Water · Council: ACT Government (no local council)
That's me, Richie
Written by us, about the streets we work
Gordon, Conder and Banks make up the Lanyon Valley at the southern end of Tuggeranong, mostly homes built in the 1990s, with Calwell and Theodore a little older. We work right across the valley, and homes this age are at the point where the original hot water systems, taps and pipes start to give out.
Taps are the job we're called to most here, with blocked drains and hot water close behind. The clay soils shrink as they dry out over summer and swell again in winter, which is hard on underground pipes and the joints between them.
Whatever the job, we work out why it happened before we touch it, so the repair holds. Richie built the business on that idea back in 2007.
Real homes around Gordon, straight off our plumbers' phones
October 2026
Worn kitchen and shower taps replaced
September 2026
Burst gas hot water unit replaced
August 2026
Split evaporative cooler line in the roof
July 2026
Broken sewer shaft under the driveway
July 2026
Dripping taps, new mixer and cistern
June 2026
Hot water system replacement
What actually goes wrong in Gordon homes
Taps rarely fail one at a time in a house this age. In Theodore, Conrad started on one dripping kitchen tap and found taps right through the house needing replacing or servicing. Doing them together cost less than calling us back every few months as each one went.
More on how we fix dripping taps: from a worn washer to a new mixer.
In Conder, Jared's camera found a large break in the sewer shaft under a driveway, with tree roots growing through it. A drain like that keeps blocking however often it's cleared, so we show you the footage and fix the pipe itself.
More on how we clear blocked drains: from a slow sink to a main sewer line.
A lot of Lanyon Valley homes are on their first or second hot water system. In Banks, Josh replaced one that was swinging in temperature and slow to reach the taps. In Theodore, Gerry changed over an old electric unit while the kitchen sink and vanity were being done, so it was one visit instead of two.
More on our hot water work: repairs, replacements and new systems.
Not every burst is under the house. In Calwell, Josh found mice had chewed through an evaporative cooler line in the roof, and water was filling the roof space. The split line was found and replaced, so the cooler could go back on.
More on how we fix burst pipes: from a split under the floor to a pipe in the wall.
Real customers from around Gordon, in their own words
Had Josh from Fix it Right plumbing come out to check our hot water system. He did a thorough check of the house in general, gave plenty of options for the various issues we were having, was honest and clear with pricing and the work to be done. It was a pleasure to have him work on my home.
Installed two taps quickly and efficiently.Very professional, good communication at both the quote and installation stages can't recommend enough
The plumber who comes out and works out what's wrong is the one who fixes it, and they stay with your job from start to finish until it's done properly, top to bottom. We don't send one person to look and another to do the work, and we never pull your plumber off your job to chase the next call. Not many plumbing companies anywhere are that strict about it, and it's why the job gets done right the first time.
Same face from the first knock to the final test
A real plumber
with real reviews
Plumbing Team LeaderWith us since 2025
View Gerry’s profileGerry did a great job, was super friendly, and patiently explained things I didn't understand. My mother was happy with the job.
Gerry has vast experience in solving plumbing maintenance problems, and strives to be the best plumber in Canberra. He is super friendly and always arrives with a smile on his face.
PlumberWith us since 2026
View Josh’s profileJosh is a legend, did a great job.
Josh is a passionate plumber who loves the trade and the chance it brings to solve real problems for people every day. He takes pride in delivering practical, reliable solutions while keeping things light hearted with his sense of humour. Outside of work, Josh has a strong passion for motorsport and can often be found around cars or at the track. When he is not on the tools he enjoys camping, 4x4 adventures and the outdoors.
Swipe to meet the rest of the team
Straight answers, no runaround
Icon Water runs the water and sewer network across the Lanyon Valley. Anything from the meter out to the street main is their responsibility; inside your boundary it's yours, and we'll be clear about which is which before any work begins.
Yes. Calwell and Theodore are part of this page along with Gordon, Conder and Banks, and our Canberra plumbers work right across them.
The original hot water system, if it's still there, and the taps, which are usually the first things to go at this age. A slow drain that keeps coming back is worth a camera check too, because the clay soils here are hard on underground pipes.
Real prices, in writing, before we touch a thing
$0 call-out. We come out and look things over. If you don't go ahead, you don't pay.
Three repair options. The first gets you out of trouble, the last takes care of everything the whole-home check found, and there's one in between. All of them are proper fixes.
Fixed For Good. Done properly the first time, triple tested before we leave, and backed by a 10-year workmanship warranty.
12 months, no interest, nothing to pay
Get it fixed today, on any job, and make your first payment in a year. It's there because a burst pipe doesn't wait for payday, and neither should the repair.
See how it works*Eligible jobs. Terms, conditions and credit approval apply.
Rough day in Gordon? A real plumber is a tap away.
Every job comes with our 10-year workmanship warranty.
