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Fix-It Right Plumbing

Plumber CanberraCanberra plumbers who make your day better, not worse.

We'll send a real plumber, with real reviews from your Canberra neighbours, to fix it for good.

  • $0 call-out
  • Three repair options on every job
  • 10-year workmanship warranty
  • Licensed and insured
  • Fix-It Now - Pay Later: 12 months, nothing to pay

Your bad day stops here.

That's me, Richie. I'm the owner.

Richie Foster, founder of Fix-It Right Plumbing

Let us call you

A real person from our office will call you straight away

Rather ring us? 1300 664 932

  • No fee for the visit. Pay only if you go ahead
  • Three repair options before any work starts
  • Licensed plumbers. 10-year workmanship warranty
  • LicensedACT 20211237
  • 10-year warrantyEvery job, in writing
  • Family-ownedSince 2007
  • Nexstar memberMember since 2023

Real prices, in writing, before we touch a thing

What every job comes with

  • $0 call-out. We come out and look things over. If you don't go ahead, you don't pay.

  • Three repair options. The first gets you out of trouble, the last takes care of everything the whole-home check found, and there's one in between. All of them are proper fixes.

  • Fixed For Good. Done properly the first time, triple tested before we leave, and backed by a 10-year workmanship warranty.

Every job

Fix-It Now - Pay Later

12 months, no interest, nothing to pay

Get it fixed today, on any job, and make your first payment in a year. It's there because a burst pipe doesn't wait for payday, and neither should the repair.

See how it works

*Eligible jobs. Terms, conditions and credit approval apply.

What people say after we've been

Real customers from around Canberra, in their own words

Had Nick come and fix a leaking water pipe. Did an amazing job. Would recommend this company very much

Reply from Fix-It Right

Thanks Andrew means a lot thank you! I am so glad the leak is all fixed! Please reach out if we can help with anything in the future! Thanks again, Nick!

Andrew DrakeCanberra
From the booking process to the finished result, this is how to run a business. They were in constant communication throughout the whole process and we were given different options along the way in regards to the work required. The job was completed swiftly and we could not be happier with the result. Special thanks to Josh who was fast efficient and a pleasure to deal with.

Reply from Josh

Thank you so much for the wonderful feedback! We pride ourselves on keeping our customers informed and making the whole process as smooth as possible. It's great to hear you were happy with the result, and we'll be sure to pass your kind words on to Josh. Thanks again for choosing Fix It Right Plumbing!

Michael SCanberra
Just had Gerry come and complete a replacement of stormwater pipes on my property that were old, broken and blocked in a number of places. Gerry was super helpful and happy to walk me through the diagnostic process with CCTV so I could see and understand the issues myself. He kept me updated throughout the process and helped engage Access Canberra to ensure they had the information they need to resolve issues on their side. All together it was a very positive experience.

Reply from Gerry

Hey Tim, thank you so much for the review mate! It was a big one but we got it done, thank you for your trust with everything it was an absolute pleasure to help! Please reach out if we can help with anything else, cheers Gerry

Timothy HodgsonCanberra
Excellent plumbing service! Professional, reliable, and completed the job to a high standard. Everything was explained clearly, and the work area was left clean and tidy. Very happy with the result—highly recommended Thanks to josh and entire team 🙏🙏

Reply from Josh

Hi Mani! Thanks so much for the review! Glad I could help sort out you bathroom taps and chat about Bathurst! Please reach out if you need anything in the future! Thanks again, Josh

Mani BharatCanberra
Nick was great. Thank you. Brilliant job

Reply from Fix-It Right

Hi Greg! So glad we could get that sorted for you greg have fun with your recruitment work!! Please reach out if we can help you with anything else in the future! Thanks again, Nick

Greg Sydney-SmithCanberra
Very happy with the service provided by Nick. Several minor plumbing issues fixed in a timely manner. Thank you

Reply from Fix-It Right

Thanks Lynne really glad we could get your problems solved same day in such a timely matter! If you need anything else in the future please don't hesitate to reach out! Thanks again, Nick

Lynne GCanberra
Thane replaced our old toilet after it started leaking, and I couldn’t be happier with the service. He was friendly and professional. The new toilet was installed quickly and everything was left clean. Happy with the service received. Would definitely recommend Fix it Right Plumbing to anyone needing a reliable plumber!
Natalie CookCanberra
Top-notch plumbing service! We had Conrad from Fix-It Right Plumbing visit today, and he was absolutely fantastic! A true professional, he provided excellent service and solved our plumbing needs efficiently. From the friendly and helpful communication with the girl on the phone to the exceptional work on-site, everything was top-notch. The pricing was fair and transparent, making the entire experience stress-free. If you're in need of reliable and high-quality plumbing, this team is the one to call. Highly recommended!😀👍
Steven McQuieCanberra
Gerry did a great job, was super friendly, and patiently explained things I didn't understand. My mother was happy with the job.

Reply from Gerry

DiscoStu thank you so much for the review, so glad we could finally get the work done for your mum! Happy to help anytime - even if we can't get in touch with the body corporate. Cheers, Gerry!

DiscostuCanberra
Josh is a legend, did a great job.

Reply from Josh

Hi Thanks so much for the review! Glad I could get it sorted for you. Might see you on the padel court some day! Thanks Josh

ShoobzCanberra
Great Service I was extremely impressed by the service provided by Fix It Right Plumbing and Josh the plumber. They kept me informed about the arrival time, provided a quote before commencing any work, then resolved the issue in a timely manner. Thank you
Craig HanleyCanberra
Very happy with the service I received from Gerry on Friday. He identified the issue with my leaking toilet and was able to source the parts needed to fix it, with great care and precision. I really appreciated the extra time he spent looking at my other toilets and under the sinks to determine whether anything else needed monitoring. It was also especially handy to add another job to the service and have my washing machine connected to the laundry sink. I would highly recommend Gerry for his professionalism, care and attention to detail.

Reply from Gerry

Thankyou so much for the kind words Vick, im so glad we could sort the toilet out on the day and get you back up and running! Looking forward to helping you in the future and may the force be with you! Gerry

VickCanberra
Sensational service Our hot water system broke down over a weekend. I called Fix it Right Plumbing and spoke to Rachel who organised a plumber to come out first thing on Monday. Gerry arrived on time, diagnosed the problem quickly and by 3pm that afternoon I had a brand new system up and running to replace our 27 year old one! Can't rate this company, staff and plumbers highly enough...10/10 Highly recommend!
MelissaCanberra
Excellent service from Josh Haynes

Reply from Fix-It Right

Thanks so much for the review! Glad I could get your kitchen tap sorted. Thanks, Josh!

major tvCanberra
We recently experienced the unfortunate problem of two major blockages in our underground plumbing system. We called Fix It Right Plumbing, as they had previously serviced our property and were familiar with our plumbing history. On both occasions, Josh attended, and he was outstanding. Josh is an experienced plumber who approaches every challenge with confidence and professionalism. From the initial phone call that morning to let us know he was on his way, he kept us informed throughout the entire process and explained all the work being carried out. While the repairs were expensive, the quality of Josh's workmanship and his forward-thinking approach made it worthwhile. He identified ways to make future maintenance easier and installed additional access points to the plumbing system. Originally, we only had two difficult-to-access inspection points; we now have five, which will make any future plumbing work much more straightforward. Once the job was completed, Josh cleaned everything up thoroughly. You would never have known the extent of the work or the mess that had been there beforehand. I would highly recommend Josh and the team at Fix It Right Plumbing for their professionalism, communication, expertise, and quality workmanship.

Reply from Fix-It Right

Hi Emilia, thank you so much for the review! Although it was much sooner than we all expected, I'm very glad we could get your drain sorted in no time. It's also nice to know that the rest of your drain is in great condition. Good luck with everything, thanks, Josh

Emilia NedicCanberra
Conrad came and helped assess our leak/plumbing, he was very kind, thorough and explained everything well! Thank you for your assistance Conrad!

Reply from Conrad

Thank you very much for the kind review. I really appreciate it! I'm glad I could help you understand your plumbing system. If you need anything in the future, please let me know! Thanks again, Conrad

Nilani KCanberra
A very positive experience with Fix it Right Plumbing in upgrading both the sewerage and storm water drainage systems with internal moulded pipes inserted within the existing (and degrading) clay pipes. Jarrad was our primary contact and scoped the source of our problem and put forward possible solutions and costs. Richie (the Boss) from Geelong drove up to Canberra with the very sophisticated equipment to do the job. Then the local Canberra crew joined them for the work. The scope of the work from deconstructing a raised rock garden bed and cutting through a concrete path to access the old pipes in addition to the actual plumbing work was done efficiently and reconstructed perfectly. Such pleasant and professional tradesmen. It was a great pleasure to have them do this extremely complicated work for us.

Reply from Fix-It Right

Hey Hilary, thank you for such an amazing review! I'm glad we were able to resolve all of your drainage issues and provide you with a high-quality plumbing service. We love having such valued and friendly customers, and your kind words mean a lot to our team. Please reach out if you ever need anything! Thanks again, Jared and the team at Fix it Right Plumbing!

Hilary WarrenCanberra
I've used this company many times over the years and each time it is flawless. Communication is great all the way through from booking to the final invoice. Jack did a great job and suggested some lever taps that I never knew I needed until I saw just how much easier it made life for my boys in the shower! ;-)

Reply from Fix-It Right

Thanks so much, Kerry! We really appreciate your continued support over the years. It means a lot that you keep choosing us and that you’ve had such a positive experience every time. I’m so glad the lever taps have been a hit with your boys! Sometimes it’s the little changes that make the biggest difference. Thanks again for your kind words. We look forward to helping you out whenever you need us in the future! Jack

Kerry DavisCanberra
Josh came out to check our drains and gutters. He was very professional and explained to us everything properly. Will definitely use again for any plumbing needs!

Reply from Josh

Thank you Aditi! Glad I could have a look at your full plumbing system and provide you with some solutions in the future. Thanks Josh

Aditi VermaCanberra
Excellent service! The team quickly fixed our water leak and also installed a new hot water system. They were efficient, professional, and left everything clean and tidy. Great work and communication throughout. Highly recommended!

Reply from Gerry

Thanks so much for the awesome review! We’re glad we could get the leak sorted and have your new hot water system up and running. We really appreciate the kind words about our team and communication. Thanks again for choosing us! We’re always here if you need anything in the future! Gerry

K ZhouCanberra
Josh did a great job fixing our hot water today. Perfectly polite and did a good job. Not a fan of the company's AI that responded to my messages without ever mentioning that it was an AI, but the work itself was great.

Reply from Josh

Hi Kareka! I'm glad I could sort your hot water out. Thanks so much for the review! Reach out if you ever need! Thanks Josh

KarekaCanberra
After getting in contact with the office they organise someone to come and see the issue at my house pretty much the next day. There are two blokes that were on shift. Josh and Charles were fantastic. They found the issue immediately, Provided three separate quotes and got straight to it. Josh and Charles were polite and did a really good job. Definitely going to use them again.

Reply from Fix-It Right

Hi Trevor, thank you for the review! Glad we could tackle the pesky noise and fix the leaking taps for you. All the best with recovery, thanks Josh and Charles

Trevor KeyesCanberra
Josh and Charles clearly outlined the issues and gave me options for the work needed. They did the work straightaway. Top job. Excellent service. Highly recommended.

Reply from Fix-It Right

Hi Paul, thanks so much for the review, glad we could help you with your toilets, shower and sink mixer. Enjoy your retirement and the bootlegs of David Bowie! Josh and Charles

Paul PickeringCanberra
Person came and checked all our plumbing. He came to fix a leaking tap but all made sure rest of the plumbing was good. Thanks

Reply from Fix-It Right

Appreciate the nice review Shobha, let's us know if there is anything we can do for you in the future!! Blaze

Shobha SharmaCanberra
Plumber Josh quickly diagnosed the problem and did a great job.
GenCanberra
Winter’s coming - we had our drainage checked with Josh and he replaced our leaking garden tap very fast:)

Reply from Josh

Thanks Ashley! Glad I could make you aware of a few things around your house. Lucky we saw the leaking tap! Thanks Josh

Ashley ChenCanberra
Had Josh from Fix it Right plumbing come out to check our hot water system. He did a thorough check of the house in general, gave plenty of options for the various issues we were having, was honest and clear with pricing and the work to be done. It was a pleasure to have him work on my home.

Reply from Josh

Thanks Jordan! Appreciate your review, glad I could give you some options to keep your household warm. Please reach out in the future if you need anything! Thanks Josh

Jordan AjayeCanberra
Definitely recommend Fix It Right Plumbing Canberra. Called them for advice on a "weird" smell in our business. We werent sure if it was plumbing related, something dead in the roof cavity or heating system. Josh made it a priority and was there within 2 hours. Found the source of the smell and made sure it was rectified properly. Lucky some plumbers know what they are doing! Thanks Fix It Right Plumbing Canberra. No more sewerage smell in our classrooms.

Reply from Josh

Thanks so much for the lovely review, we really appreciate it! I’m glad we were able to get that horrible smell sorted out for you in the classrooms and get everything back to normal as quickly as possible. We were happy to help and really appreciate your kind words. Reach out if you need any assistance in the future, and thanks again for your feedback. Josh

asec asecCanberra
Was super easy to schedule, proactive in reaching out on if they could assist sooner, were able to let me know a discrete window when they'd be here and the job was done within an hour by Josh. Is great to have convenient friendly service.

Reply from Josh

Hi Arwenna! Thanks so much for the review. Glad I could freshen up your sink mixer and have a look over everything before selling the place. Good luck with everything. Thanks Josh

AJ SubscriptionsCanberra
Blaze gave me quotes on the Bidet toilet and toilet seat installation and fixed my leaking basins for free.

Reply from Fix-It Right

Thank you for the review Crystal! Let us know if we can do anything else in the future for you! Cheers, Blaze

CrystalCanberra

Plumbers in central Canberra, O'Connor and Ainslie

Written by us, about the streets we work

Fix-It Right works right across Canberra and Queanbeyan, and we've done more than 2,000 jobs around the territory in the last two years. Gungahlin alone accounts for nearly 600 of them, with close to 500 each around Tuggeranong and Belconnen and hundreds more across Woden, Weston Creek and Queanbeyan, so wherever you are in Canberra, we're a local team you'll see often.

Canberra is a city built in districts, from the established inner suburbs like O'Connor, Ainslie and Narrabundah through to the newer estates of Gungahlin and the Molonglo Valley. The housing runs from mid-century brick and the older government homes to brand-new builds, so we see the full range, and each district has its own page below.

Canberra's winters are the coldest of any Australian capital, and that shapes the work. Hot water systems get pushed hard and pipes feel the frost, so hot water and burst pipes are a bigger part of what we do here than almost anywhere else. Because we carry the common hot water systems on the vans, we can usually sort a failed one the same day, which matters a lot more at minus four than it does in Melbourne.

Blocked drains are a steady call too, around one in five of the jobs we do across the territory. The established suburbs have mature trees and older sewer lines, and roots are behind close to a third of the blocked drains we clear, so when a drain blocks we camera the line and find the real cause rather than just clearing it.

Across the territory we cover every district, Belconnen, Woden and Weston Creek, Tuggeranong and Gungahlin, along with Queanbeyan and the growing towns just over the border. Each of those areas has its own page with the local detail.

Whatever the job and wherever you are in Canberra, we find the actual cause rather than patching the symptom, and we back it with our 10-year workmanship guarantee. That's been the Fix-It Right way from the start.

Real jobs across Canberra

Real homes around Canberra, straight off our plumbers' phones

Kitchen sink trap with the dishwasher drain nipple under the bench in Kingston

November 2026

Blocked drain, Kingston

Blocked dishwasher drain connection cleared

What they rang about
The customer called about a dishwasher that was not draining properly, while the kitchen sink itself was draining normally.
What Josh found
Josh found the dishwasher drain hose blocked where it connects to the nipple on the kitchen sink trap.
What Josh did
Josh cleaned out the blocked trap connection so the dishwasher could drain freely again.
Josh
New outdoor hose tap fitted to weatherboard cladding in Mawson
After

November 2026

Hot water, Mawson

Hot water service, new valves and a garden tap

What they rang about
The customer reported a slow, worsening bathroom sink drain, a leaking outside tap, and a hot water tank due for a service.
What Josh found
Josh found the basin trap partly blocked, the deck tap leaking when turned off, and the hot water system due for new valves.
What Josh did
Josh fitted a new relief valve, tempering valve and isolation valve, re-lagged the pipework, replaced the hose tap, and plunged and cleaned the basin trap.
Josh
New brass relief valve fitted to an electric storage hot water unit in Watson
After

November 2026

Hot water, Watson

Leaking hot water relief valve replaced

What they rang about
The customer reported that their electric hot water system was dripping from the valve and the leak had got worse.
What Josh found
Josh found the relief valve on a very old storage hot water unit was leaking.
What Josh did
Josh replaced the relief valve and advised the customer on the age and condition of the unit.
Josh
Toilet cistern with a new inlet valve fitted in Hawker
After

November 2026

Toilet leak, Hawker

Buzzing, running cistern fixed

What they rang about
The customer reported a cistern that leaked into the bowl, refilled through the day and night, and made a buzzing noise.
What we found
We found the cistern inlet valve was faulty.
What we did
We replaced the inlet valve, added a pressure limiting valve, and tested the toilet.
Open toilet cistern showing the inlet valve and flush valve in Wright

November 2026

Toilet leak, Wright

Running toilet fixed with a new inlet valve

What they rang about
The customer reported a toilet that had been running water into the bowl for around half an hour at a time for about a month.
What we found
We found the cistern inlet valve needed replacing, and the pressure limiting valve at the meter looked old and appeared to have failed.
What we did
We replaced the cistern inlet valve, checked the plumbing throughout the property, and recommended replacing the pressure limiting valve at the meter.
Kitchen mixer tap over a double stainless steel sink in Wanniassa

November 2026

Dripping tap, Wanniassa

Leaking mixers and sticking plug wastes replaced

What they rang about
The customer reported leaking taps around the house and a push-down plug that kept getting stuck.
What we found
We found the kitchen and bathroom mixers were leaking and two push-down plug wastes needed replacing.
What we did
We replaced the kitchen mixer, the bathroom basin mixer and two plug wastes, without needing to change any drainage.
Wall-mounted bath taps and spout above a white bathtub in Forde

November 2026

Dripping tap, Forde

Bath taps serviced and a cistern seal replaced

What they rang about
The customer called about a suspected blocked drain with water damaging the kitchen floor, a toilet seal problem and leaking bath taps.
What we found
We found the drain was not blocked and the kitchen leak was coming from the bottom of the dishwasher, the bath taps needed servicing and the toilet's flush rubber seal was worn.
What we did
We serviced the bath tap set and replaced the flush rubber seal in the toilet cistern.
New garden tap with a blue handle fitted outside in Casey
After

November 2026

Dripping tap, Casey

Garden tap that would not turn off replaced

What they rang about
The customer called about a garden tap that was leaking heavily and could not be turned off.
What we found
We found the garden tap had failed and would not shut off, so the water supply had to be isolated at the meter.
What we did
We turned off the water at the meter and replaced the faulty garden tap with a new one.
Shower taps with handles removed to reseal the spindle in Mawson

November 2026

Dripping tap, Mawson

Shower tap leak through the wall stopped

What they rang about
The customer reported water leaking through the bathroom wall from the shower.
What we found
We found the seal around the cold shower tap spindle was not fully sealed, letting water get behind the wall.
What we did
We resealed the cold tap spindle and tested the shower at length, with no further leak coming through the wall.
New flexible tap connections and stopcocks under a bathroom basin in Macquarie
After

November 2026

Dripping tap, Macquarie

New kitchen and basin mixers fitted

What they rang about
The customer booked us to replace several taps around the home and install a new shower head.
What Josh found
Josh found the kitchen sink mixer, bathroom basin mixer and basin plug and waste were due for replacement.
What Josh did
Josh installed a new sink mixer, basin mixer, plug and waste and shower head, and checked everything was working normally on completion.
Josh
New brass tap body fitted in a tiled shower wall in Karabar

November 2026

Dripping tap, Karabar

Dripping shower and bath taps replaced

What they rang about
The customer reported a shower tap that would not tighten, a dripping shower head and a bath tap that was also leaking.
What Josh found
Josh found the shower and bath taps dripping, with worn tap seats and a shower tap that would no longer turn off properly.
What Josh did
Josh re-seated the taps, installed two new tap sets, and checked everything was working normally on completion.
Josh
New PVC boundary riser and drain bedded in gravel in the trench in Queanbeyan
After

November 2026

General plumbing, Queanbeyan

Boundary riser replaced in PVC

What they rang about
The customer booked us to replace the sewer boundary riser at the front of the property.
What Josh found
The old boundary riser and the drain section around it were due for replacement.
What Josh did
Josh replaced the boundary riser with new 150mm and 100mm PVC, backfilled with gravel, tested everything and cleaned up.
Josh
New stormwater pipe connected and sealed into the concrete pit wall in Queanbeyan East
After

November 2026

General plumbing, Queanbeyan East

Eight metres of new stormwater to the kerb pit

What they rang about
The customer booked us to replace a section of failing stormwater drainage at the front of the property.
What Josh found
Josh found about 8 metres of old stormwater pipework that needed replacing and redirecting into the side-entry stormwater pit at the kerb.
What Josh did
Josh excavated the line, laid new stormwater drainage into the kerb pit with an inspection opening for future access, backfilled with gravel, then CCTV inspected and flow tested it.
Josh
Wall opened up showing water-damaged timber framing and copper pipe in Googong

November 2026

General plumbing, Googong

New pressure pump and hidden shower leak found

What they rang about
The customer booked us to replace their water pressure pump and fit a new shower head.
What Josh found
Josh found a major long-term water leak behind the shower wall that had badly damaged the timber framing.
What Josh did
Josh installed and commissioned a new DAB Esybox pump set to 450kPa, opened the wall to show the damage, and advised timber repairs before the shower plumbing is reinstated.
Josh
New toilet installed with a do not sit sign while the seal sets in Curtin
After

November 2026

General plumbing, Curtin

New toilet installed and floor cleaned up

What they rang about
The customer booked us to replace a toilet and fit a new toilet seat in another room.
What we found
We found the old toilet needed replacing, along with a worn toilet seat in a second room.
What we did
We removed the old toilet, cleaned up the floor, installed a new toilet, and replaced the toilet seat in the second room.
Drain cleaning machine set up beside the house in Narrabundah

October 2026

Blocked drain, Narrabundah

Tree roots in an old terracotta drain

What they rang about
The customer called about a blocked outside drain.
What Gerry found
Gerry found severe tree root intrusion in the remaining terracotta pipe section at the back of the garden.
What Gerry did
Gerry cut the roots out with a root-cutting jet head to get the drain flowing, and talked through longer-term fixes.
Gerry
Kitchen sink waste pipes under the bench in Watson

October 2026

Blocked drain, Watson

Greasy kitchen drain and buried gully cleared

What they rang about
The customer reported a slow-draining kitchen sink.
What Josh found
Josh found the overflow relief gully buried and the line completely blocked with grease.
What Josh did
Josh cleared the line from the kitchen sink and from the overflow relief gully upstream, then confirmed a clear run with a camera inspection.
Josh
Perished pipe lagging and valves on the hot water unit in Chisholm
Before

October 2026

Hot water, Chisholm

Leaking hot water outlet and dripping taps

What they rang about
The customer reported a leak on their hot water unit outlet pipe alongside two slow-dripping bathroom taps.
What Gerry found
The hot water leak was coming from a loose flare nut.
What Gerry did
Gerry tightened the flare nut, fully serviced the unit with a new relief valve, valve and anode, and serviced the basin taps.
Gerry
Flush valve and inlet valve inside an open toilet cistern in Macquarie
Before

October 2026

Toilet leak, Macquarie

Broken flush valve replaced in cistern

What they rang about
The customer reported a broken flush button and had been flushing the toilet manually.
What we found
We found the top of the cistern's flush valve broken, along with a few minor issues including a gooseneck tap, a seized mini stop and a broken bathroom waste.
What we did
We fitted a universal flush valve to the existing cistern and tested it, and fixed the tap, mini stop and bathroom waste.
New wall taps over the trough in Conder

October 2026

Dripping tap, Conder

Worn kitchen and shower taps replaced

What they rang about
The customer asked for new washers in her kitchen and shower taps.
What Gerry found
The old tapware was worn enough that new taps made more sense than new washers.
What Gerry did
Gerry fitted new tapware in place of the old taps.
Gerry

The same plumber, start to finish

The plumber who comes out and works out what's wrong is the one who fixes it, and they stay with your job from start to finish until it's done properly, top to bottom. We don't send one person to look and another to do the work, and we never pull your plumber off your job to chase the next call. Not many plumbing companies anywhere are that strict about it, and it's why the job gets done right the first time.

Same face from the first knock to the final test

A Fix-It Right plumber showing a homeowner the pipes under the kitchen sink

Who's actually coming to your house

Every one of them trained on The Fix-It Right Service Call™, and I'd have any of them in my own home.

A real plumber

with real reviews

Gerry

Gerry

Plumbing Team LeaderWith us since 2025

View Gerry’s profile
Just had Gerry come and complete a replacement of stormwater pipes on my property that were old, broken and blocked in a number of places. Gerry was super helpful and happy to walk me through the diagnostic process with CCTV so I could see and understand the issues myself. He kept me updated throughout the process and helped engage Access Canberra to ensure they had the information they need to resolve issues on their side. All together it was a very positive experience.
Timothy Hodgson

Gerry has vast experience in solving plumbing maintenance problems, and strives to be the best plumber in Canberra. He is super friendly and always arrives with a smile on his face.

Josh

Josh

PlumberWith us since 2026

View Josh’s profile
From the booking process to the finished result, this is how to run a business. They were in constant communication throughout the whole process and we were given different options along the way in regards to the work required. The job was completed swiftly and we could not be happier with the result. Special thanks to Josh who was fast efficient and a pleasure to deal with.
Michael S

Josh is a passionate plumber who loves the trade and the chance it brings to solve real problems for people every day. He takes pride in delivering practical, reliable solutions while keeping things light hearted with his sense of humour. Outside of work, Josh has a strong passion for motorsport and can often be found around cars or at the track. When he is not on the tools he enjoys camping, 4x4 adventures and the outdoors.

Swipe to meet the rest of the team

Why we fix it so it lasts, and why that's cheaper for you

Fixed once costs less than fixed twice

Most plumbing gets fixed twice. Once when it breaks, and again when the quick fix gives out. The first visit is rarely the expensive part. The expensive part is the second bill, the day off work, and the water that got into the floor while nobody was looking.

I learned that in 2008 on a toilet in Seaford. The customer's previous plumber had been out every three months for a year, adding a washer each time and charging a small fee. Four visits for the same leak. It wasn't the washer. It was a thirty-year-old valve being hammered by pressure that was too high. We replaced the valve, regulated the pressure, and it was fixed. Not for three months. For good.

That's the job we want to do at your place. Once. Then you forget our name, which honestly is the best review a plumber can get.

The Service Call

How a Fix-It Right plumber works in your Canberra home

No surprises, from the first knock to the final test

  1. We take the time to understand your concern.

    We Say G'day

    Most people have no idea what's about to happen when a plumber walks in. How long it'll take. What it'll cost. Whether they'll be talked into something. If they've never used us before, they're standing there with a head full of questions they haven't asked yet.

    So the first thing our plumber does isn't plumbing.

    They confirm your name. They check the van's not blocking you in. They ask you to tell them more about what's been happening. They ask whether you'd like shoes on or off. Then they ask if they can take thirty seconds to explain how the visit will go.

    They ask. It's your house.

    Those thirty seconds are the whole point. Once you know what's coming, the questions stop being worries. You can see the person in front of you has done this before.

  2. Thorough evaluation. A full check of the system, not just the symptom.

    We Listen

    Years ago I took a call late on a Saturday afternoon in Edithvale. Their old hot water system had split, family with kids to get to bed. I put in the unit I'd have chosen for my own house, tested it, got paid, and left thinking I'd done a good job.

    They rang the next morning. A pipe had let go overnight and flooded the bathroom through into the house. The carpet was ruined.

    I went straight back. It was a flexi hose, rusted through, years old. It had nothing to do with the work I'd done and it was going to fail whether I'd been there or not. It just happened to go that night.

    But I'd been in that house. I'd been standing next to it. And I hadn't looked.

    So now we look at everything. Every job, every house, whether you called us about it or not. The thing that floods your house at two in the morning is almost never the thing you rang about.

    Before they start looking, your plumber will say something like this:

    "I'm going to check the rest of the plumbing to make sure everything's in good shape. I'm not expecting to find anything, but if I do, is that something you'd like to know about?"

    Most people say yes. Some say no, and that's fine too.

    It's the same plumbing health check you can run yourself, room by room, in about ten minutes. Your plumber just does it with a trained eye.

  3. Clear choices, explained in plain English. Nothing happens until you say yes.

    We Explain Your Options

    Plenty of trades will ask what you're looking to spend before they'll give you a price. We don't do that. You can't answer it properly until you know what things cost, and asking first only tells us how much you'll wear.

    The plumbing in a house is usually all linked, so we look at the whole system before we put a price on anything.

    Then you get three options. The first is the fix that gets you out of trouble. The last takes care of everything we found. And there's one in between.

    Then we pass it over to you. You know your house and what can wait.

    All of them are proper fixes. And whatever you see before we start is what's on the invoice at the end.

  4. Most jobs sorted on the day.

    We Get To Work

    Once you've chosen, we start. Not another appointment, not another plumber. The same person who looked at it and priced it does the work, straight away.

    That matters more than it sounds. When the person quoting is the person doing the job, they can't hand you a number they wouldn't want to stand behind an hour later. And they're not watching the clock to get to the next one. There's no more important customer than the one we're standing in front of.

    Every job runs to the same list, start to finish. Drop sheets down, water off, the work done properly, and the place left the way they found it.

    My dad said if something's worth doing, it's worth doing right. He was talking about the house he was building for us to live in. That's the standard we ask our plumbers to work to in yours.

  5. The five-star finish.

    We Show You Your New Plumbing

    Before your plumber leaves, they'll walk you through what they've done. Not a summary from the driveway. They'll actually show you the work, and how to use anything new if there's something to learn.

    It's the same list we went through at the start. This is where you get to check we did what we said we'd do, while the person who did it is still standing next to you.

    Then we sort the paperwork and payment out on the spot, so there's nothing landing in your inbox next week for work you never saw.

The person behind the name

“If something's worth doing, it's worth doing right.”

Dad's rule. Still the rule on every job.

Richie learned that from his dad in a shed in Langwarrin, spent four years welding food-grade stainless where a weld is either right or it isn't, and started the business in 2007 with an ad in the local paper and a ute he set up himself. In 2015 he renamed it after his dad's rule: Fix-It Right. Every plumber on the team still trains with him weekly.

Read Richie's story
Richie Foster holding an adjustable wrench beside a Fix-It Right Plumbing van

Areas we cover across Canberra

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Canberra plumbing questions

Straight answers, no runaround

Do you cover all of Canberra?

Yes. We work right across the territory, from the inner suburbs like O'Connor, Ainslie and Narrabundah to Belconnen, Woden, Weston Creek, Tuggeranong and Gungahlin, along with Queanbeyan just over the border.

Does Canberra's cold weather cause plumbing problems?

It does. Canberra has the coldest winters of any Australian capital, which is hard on hot water systems and pipes, so hot water failures and burst pipes are a bigger part of our work here than in most places. We carry the common hot water systems on the vans so we can usually sort a failure the same day.

Why do drains block around Canberra?

In the established suburbs it's mature trees and older sewer lines, with roots finding their way into the joints. Around three in ten of the blocked drains we clear in Canberra involve tree roots, so we camera the line and find the cause rather than just clearing it.

Who's my water authority in Canberra?

Icon Water covers Canberra and the ACT. If the issue is at the meter or the sewer connection at the street, that's their responsibility, and we'll help you work out what's yours and what's theirs.

Do you cover Queanbeyan and the newer districts?

Yes. We cover Queanbeyan, Jerrabomberra and Googong just over the border, as well as the growth districts like Gungahlin and the Molonglo Valley. Each area has its own page with the local detail.

My hot water's gone in Canberra, can you help fast?

Usually yes, and it matters here with the cold. We carry the common hot water systems on the vans, so if yours can't be repaired we can often have a new one in and running the same day.

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