Your bad day stops here.
Snap incoming, assuming we can catch one between a blocked drain and a cuppa.
Photo coming soonReal customers from around Hawthorn, in their own words
Very happy with the service given by Tristan today. Came out to fix a broken toilet and tap, explained everything to me and gave me a quote before doing any work. Will definitely use again.
Had a great experience with Thane and Tristian replacing my electric hot water system. They were very thorough and a pleasure to deal with!
Anthony arrived on time, explained the job in good detail and did the job well. I would happily have him back for other work.
The customer service and human interaction is what will be bringing us back - they were patient, responsive and went above and beyond to ensure we were satisfied with the job. Many thanks to Adam and Joe and team for your friendly service!
Our drains were clogged and Daniel spent a great deal of time explaining the issue to me and what he thought the best course of action was. He was very friendly and transparent about the process and the issue was fixed with no problems. Thanks
Any of these can wreck a day in Hawthorn. We fix the cause.
Cleared, then fixed at the cause so it stops coming back. CCTV and jetting, with your options priced side by side.
Blocked DrainsRepairs and replacement, sized to your household. Fixed today, nothing to pay for 12 months.*
Hot WaterHidden leaks found and quoted upfront, then repaired so they stay repaired.
Leak Detection$0 call-out, three repair options on the spot, and a repair done properly the first time.
Burst Water PipesWe fix the cause, not the part. Pressure checked so the next valve lasts.
Toilet LeaksWashers, cartridges and worn seats replaced, and the pressure checked so the drip stays gone.
Dripping TapsGas smell or a high bill? We find the leak, fix it and pressure test the line.
Gas LeaksCracked drains repaired from the inside, no trench across your yard. Camera footage before and after.
Drain Relining*Eligible jobs. Terms, conditions and credit approval apply.
Urgent Plumbing Problem?Real homes around Hawthorn, straight off our plumbers' phones
September 2026
Urgent hot water system replacement
July 2026
Leak detection and tap spindle repair
June 2026
Hot water valve, toilet and sink tap repairs
April 2026
Running toilet and tapware upgrades
November 2025
Tracing water through an apartment wall
June 2025
Water pooling under the kitchen in an apartment
The plumber who comes out and works out what's wrong is the one who fixes it, and they stay with your job from start to finish until it's done properly, top to bottom. We don't send one person to look and another to do the work, and we never pull your plumber off your job to chase the next call. Not many plumbing companies anywhere are that strict about it, and it's why the job gets done right the first time.
Same face from the first knock to the final test
A real plumber
with real reviews
Plumbing Team LeaderWith us since 2020
View Jack’s profileAn amazing effort by Jack today - replaced kitchen and bathroom taps, shower heads, and replaced old pipes among many other jobs. I also feel confident that possible problems in the future have been averted. Friendly, hard working and reassuring. Would highly recommend!
With almost 20 years in the plumbing industry, I’m passionate about helping customers and making sure every job is done right. Outside of work, I’m a dedicated husband and proud dad to three boys, soon to be four, with two Labradors keeping us on our toes! I’m a massive footy fan and love nothing more than having a good laugh and a friendly chat with customers while getting the job done. For me, plumbing is about more than just fixing problems. It’s about building trust and making people feel looked after.
PlumberWith us since 2023
View Thane’s profileI would like to leave a honest review, Thank you to Thane from fix it right plumbing. He did a great job at fixing my shower head and toilets. You are a very proficient plumber and good communicator. Thanks!
I am pursuing further studies in plumbing to develop and refine my skills. I enjoy the diversity that comes with plumbing. When I am not at work I like fishing, motorbike riding and jet skiing, and travelling and camping with family and friends.
PlumberWith us since 2025
View Conrad’s profileGreat knowledge and customer service from Conrad
Conrad has a range of knowledge in plumbing, specialising in urgent repairs for homes. Conrad prides himself on assisting his customers to the best of his ability, and always arrives with a smile on his face.
PlumberWith us since 2021
View Mitch’s profileMitch came and fixed all our problems effortlessly and with a smile. Great service and communication with arrival time
Mitch loves playing sports and is an avid Melbourne supporter in the AFL. He loves the challenge of finding and solving people's plumbing problems and making sure our customers are left pleased.
PlumberWith us since 2025
View Lachie’s profileLachie was punctual and personable. He was helpful and identified several areas requiring attention.
Lachie comes from a background in plumbing home maintenance and loves dealing with customers day to day. In his spare time he enjoys the great outdoors, and recently spent 6 months in Whistler on a working holiday.
PlumberWith us since 2017
View Adam’s profileAdam did a great job!
Adam has a young family and enjoys photography. He also has a keen interest in cars. Adam is an experienced qualified plumber who has a flair for leak detection with a 100% strike rate when finding hidden water leaks.
PlumberWith us since 2026
View Riley’s profileRiley did a great job explaining his work, costs and follow up. Much appreciated for your good work, timely assistance and great effort in communication. Will certainly use you again for future works.
Riley is one of our hardworking plumbers, known for his keen attention to detail. He enjoys helping customers out of sticky situations by providing practical, effective solutions and going the extra mile. Outside of work, Riley is a passionate Essendon supporter and lifelong drummer who enjoys tackling challenging motocross trails.
PlumberWith us since 2026
View Cailem’s profileCailem was extremely professional and did an amazing job on our new system. He was thorough, informative, answered all our questions and went above and beyond to make sure we had our new system installed within the day.
Swipe to meet the rest of the team
Real numbers from real Hawthorn jobs
43jobs in the last 2 years
8in the last 12 months
Most common jobs
7blocked drains around Hawthorn
In general terms: Victorian and Edwardian homes and interwar flats, plus lots of units and student apartments around Glenferrie and Swinburne; established street trees; clay soils.
Council: Boroondara
That's me, Richie
Written by us, about the streets we work
Hawthorn is a mix of grand Victorian and Edwardian homes, interwar flats, and the units and student apartments that fill the streets around Glenferrie and Swinburne. We work right across Hawthorn and Hawthorn East, and the age of the building usually decides what kind of job it is.
Toilets, blocked drains and hot water are the jobs we're called to most here. In the older homes it's often original pipework that has finally had enough. In the apartments it's usually a leak that has turned up in someone else's ceiling, and the job is finding where it started.
Whatever it is, we find the cause before we fix anything, so you're not paying for the same problem twice.
What actually goes wrong in Hawthorn homes
A running toilet is easy to ignore until the water bill arrives. In Hawthorn, Conrad found faulty valves letting water run into the bowl around the clock, swapped them out with the tired kitchen and bathroom tapware, and added a valve to bring the house pressure down so the new parts last.
More on how we fix leaking toilets: from a running cistern to a leak at the base.
In an apartment, a leak you can't find is a leak your neighbours will find for you. In Hawthorn, Thane traced water pooling under a kitchen to the drain, the washing machine hose and the sink mixer. On another job, Lachie pressure tested the lines, found them watertight, and traced the water to a tap, so that was all that needed fixing.
More on how we find hidden leaks: from a dripping ceiling to a pipe under the slab.
In Hawthorn East, Mitch replaced a hot water system that had been in since 2013 and had finally given out. On another, Riley fitted a new relief valve, which bought it more years instead of a full replacement. You'll know which one yours needs before we start.
More on our hot water work: repairs, replacements and new systems.
We look after every one of these, street by street
Straight answers, no runaround
Yarra Valley Water looks after Hawthorn and Hawthorn East. A fault at the meter or out at the street connection is theirs to fix, and we'll tell you which side of that line your problem sits on before we start.
Yes, and a lot of our Hawthorn work is in units and apartments. When water is coming through a ceiling, we test until we know which flat it's coming from, so the right owner fixes the right thing and nobody pays for a repair they didn't need.
Our Melbourne plumbers are in and around Hawthorn most weeks. Ring us and the office will tell you straight when someone can get to you.
Real prices, in writing, before we touch a thing
$0 call-out. We come out and look things over. If you don't go ahead, you don't pay.
Three repair options. The first gets you out of trouble, the last takes care of everything the whole-home check found, and there's one in between. All of them are proper fixes.
Fixed For Good. Done properly the first time, triple tested before we leave, and backed by a 10-year workmanship warranty.
12 months, no interest, nothing to pay
Get it fixed today, on any job, and make your first payment in a year. It's there because a burst pipe doesn't wait for payday, and neither should the repair.
See how it works*Eligible jobs. Terms, conditions and credit approval apply.
Rough day in Hawthorn? A real plumber is a tap away.
Every job comes with our 10-year workmanship warranty.
