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Fix-It Right Plumbing

Plumber Hawthorn & Hawthorn EastHawthorn plumbers who make your day better, not worse.

We'll send a real plumber, with real reviews from your Hawthorn neighbours, to fix it for good.

  • $0 call-out
  • Three repair options on every job
  • 10-year workmanship guarantee

Your bad day stops here.

Let us call you

A real person from our office will call you straight away

Rather ring us? 1300 664 932

  • No fee for the visit. Pay only if you go ahead
  • Three repair options before any work starts
  • Licensed plumbers. 10-year workmanship warranty

Snap incoming, assuming we can catch one between a blocked drain and a cuppa.

Photo coming soon

Suburbs we cover

We look after every one of these, street by street

Our work around Hawthorn

Real numbers from real Hawthorn jobs

43jobs in the last 2 years

8in the last 12 months

Most common jobs

  • Toilets 18%
  • Blocked drains 18%
  • Hot water 15%
  • General plumbing maintenance 49%

7blocked drains around Hawthorn

In general terms: Victorian and Edwardian homes and interwar flats, plus lots of units and student apartments around Glenferrie and Swinburne; established street trees; clay soils.

Council: Boroondara

That's me, Richie

Richie Foster, Fix-It Right Plumbing

Plumbers in Hawthorn and Hawthorn East

Written by us, about the streets we work

Hawthorn is a mix of grand Victorian and Edwardian homes, interwar flats, and the units and student apartments that fill the streets around Glenferrie and Swinburne. We work right across Hawthorn and Hawthorn East, and the age of the building usually decides what kind of job it is.

Toilets, blocked drains and hot water are the jobs we're called to most here. In the older homes it's often original pipework that has finally had enough. In the apartments it's usually a leak that has turned up in someone else's ceiling, and the job is finding where it started.

Whatever it is, we find the cause before we fix anything, so you're not paying for the same problem twice.

Real jobs around Hawthorn

Real homes around Hawthorn, straight off our plumbers' phones

New gas hot water system installed down the side of the house
After

September 2026

Hot water, Hawthorn East

Urgent hot water system replacement

What they rang about
The customer reported that their hot water system had stopped working completely.
What Mitch found
The existing 2013 hot water system needed to be replaced.
What Mitch did
Mitch supplied and installed a new 155L natural gas stainless steel hot water system along with a new concrete slab and valves, and completed full testing of the works.
Mitch
Wall opened to reach the leaking copper pipes

July 2026

Leak detection, Hawthorn

Leak detection and tap spindle repair

What they rang about
Leak detection was carried out after a report of water leaking through a brick wall with suspected pipe damage.
What Lachie found
Pressure testing showed the pipes were intact, but Lachie found a minor leak from the hot water spindle along with unsealed tap penetrations.
What Lachie did
Lachie replaced the hot and cold spindles and tap washers, and then sealed and waterproofed the spouts with silicone.
Lachie
Toilet cistern fitted with new inlet and outlet valves

June 2026

Hot water, Hawthorn East

Hot water valve, toilet and sink tap repairs

What they rang about
The customer called about a toilet leaking into the bowl and a dripping inlet valve.
What Riley found
Upon inspection, the hot water system required a new relief valve, while the toilet and sink fixtures also needed replacement parts.
What Riley did
Riley replaced the hot water pressure relief valve, fitted new toilet valves and a flexible hose, and installed a new sink mixer tap.
Riley
Toilet cistern open with new inlet and flush valves

April 2026

Toilet leak, Hawthorn

Running toilet and tapware upgrades

What they rang about
The customer reported that their toilet was constantly running into the bowl.
What Conrad found
Conrad found faulty toilet valves letting water run into the bowl, along with worn kitchen and bathroom tapware.
What Conrad did
Conrad isolated the water supply, replaced the kitchen mixer and toilet valves, installed new bathroom wall tapware, and fitted a pressure reducing valve.
Conrad
Wall opened up in the wardrobe to trace the leak

November 2025

Leak detection, Hawthorn

Tracing water through an apartment wall

What they rang about
Water was coming through the ceiling from the apartment above and pooling in the wardrobe.
What Lachie found
The water lines held pressure; the damp was coming from the cast iron sewer stack serving the apartment above.
What Lachie did
Lachie pressure tested the water lines, opened the wall, and had the upstairs toilets flushed to confirm the stack was the source.
Lachie
Apartment water meters with a new pressure reducing valve fitted

June 2025

Leak detection, Hawthorn

Water pooling under the kitchen in an apartment

What they rang about
The customer reported water pooling on the floor whenever the dishwasher and washing machine were used.
What Thane found
Thane investigated the leak and found that the kitchen drain, washing machine hose, and sink mixer required attention.
What Thane did
Thane replaced the washing machine hose, installed a new sink mixer and pressure reducing valve, and properly connected the kitchen drain.
Thane

What actually goes wrong in Hawthorn homes

Toilet leaks in Hawthorn

A running toilet is easy to ignore until the water bill arrives. In Hawthorn, Conrad found faulty valves letting water run into the bowl around the clock, swapped them out with the tired kitchen and bathroom tapware, and added a valve to bring the house pressure down so the new parts last.

More on how we fix leaking toilets: from a running cistern to a leak at the base.

Leak detection in Hawthorn

In an apartment, a leak you can't find is a leak your neighbours will find for you. In Hawthorn, Thane traced water pooling under a kitchen to the drain, the washing machine hose and the sink mixer. On another job, Lachie pressure tested the lines, found them watertight, and traced the water to a tap, so that was all that needed fixing.

More on how we find hidden leaks: from a dripping ceiling to a pipe under the slab.

Hot water in Hawthorn

In Hawthorn East, Mitch replaced a hot water system that had been in since 2013 and had finally given out. On another, Riley fitted a new relief valve, which bought it more years instead of a full replacement. You'll know which one yours needs before we start.

More on our hot water work: repairs, replacements and new systems.

What local customers say

Real customers from around Hawthorn, in their own words

Very happy with the service given by Tristan today. Came out to fix a broken toilet and tap, explained everything to me and gave me a quote before doing any work. Will definitely use again.
Tina Jackson
Anthony arrived on time, explained the job in good detail and did the job well. I would happily have him back for other work.
David Lynch
Had a great experience with Thane and Tristian replacing my electric hot water system. They were very thorough and a pleasure to deal with!
Joshua Avitabile
The customer service and human interaction is what will be bringing us back - they were patient, responsive and went above and beyond to ensure we were satisfied with the job. Many thanks to Adam and Joe and team for your friendly service!
Brodie Farrow
Our drains were clogged and Daniel spent a great deal of time explaining the issue to me and what he thought the best course of action was. He was very friendly and transparent about the process and the issue was fixed with no problems. Thanks
Luke Barry

The same plumber, start to finish

The plumber who comes out and works out what's wrong is the one who fixes it, and they stay with your job from start to finish until it's done properly, top to bottom. We don't send one person to look and another to do the work, and we never pull your plumber off your job to chase the next call. Not many plumbing companies anywhere are that strict about it, and it's why the job gets done right the first time.

Same face from the first knock to the final test

A Fix-It Right plumber showing a homeowner the pipes under the kitchen sink

Your local plumbers

A real plumber

with real reviews

Jack

Jack

Plumbing Team LeaderWith us since 2020

View Jack’s profile
Jack did a great job on a major pipe reline over several days. Also tidied up the front yard and replanted lawn where excavation occurred. Easy to deal with, reliable, highly recommended.
James McCoy

With almost 20 years in the plumbing industry, I’m passionate about helping customers and making sure every job is done right. Outside of work, I’m a dedicated husband and proud dad to three boys, soon to be four, with two Labradors keeping us on our toes! I’m a massive footy fan and love nothing more than having a good laugh and a friendly chat with customers while getting the job done. For me, plumbing is about more than just fixing problems. It’s about building trust and making people feel looked after.

Thane

Thane

PlumberWith us since 2023

View Thane’s profile
Thane was our plumber at mums place and did an amazing job
Gayle O’Brien

I am pursuing further studies in plumbing to develop and refine my skills. I enjoy the diversity that comes with plumbing. When I am not at work I like fishing, motorbike riding and jet skiing, and travelling and camping with family and friends.

Conrad

Conrad

PlumberWith us since 2025

View Conrad’s profile
Top-notch plumbing service! We had Conrad from Fix-It Right Plumbing visit today, and he was absolutely fantastic! A true professional, he provided excellent service and solved our plumbing needs efficiently. From the friendly and helpful communication with the girl on the phone to the exceptional work on-site, everything was top-notch. The pricing was fair and transparent, making the entire experience stress-free. If you're in need of reliable and high-quality plumbing, this team is the one to call. Highly recommended!😀👍
Steven McQuie

Conrad has a range of knowledge in plumbing, specialising in urgent repairs for homes. Conrad prides himself on assisting his customers to the best of his ability, and always arrives with a smile on his face.

Mitch

Mitch

PlumberWith us since 2021

View Mitch’s profile
Mitch was great. Gave me all the options Was patient and considerate of the dogs ensuring they didn’t get out. Let me know when he was going down the street to get anything he needed. Left the house and garden clean. Thanks heaps mate. Great service. Great customer care and I’m loving my new loo
Tanya

Mitch loves playing sports and is an avid Melbourne supporter in the AFL. He loves the challenge of finding and solving people's plumbing problems and making sure our customers are left pleased.

Lachie

Lachie

PlumberWith us since 2025

View Lachie’s profile
Lachie was a great help today diagnosing our blocked stormwater drains. Would recommend
Richard Bartlett

Lachie comes from a background in plumbing home maintenance and loves dealing with customers day to day. In his spare time he enjoys the great outdoors, and recently spent 6 months in Whistler on a working holiday.

Adam

Adam

PlumberWith us since 2017

View Adam’s profile
Adam thanks so much your knowledge and support was appreciated. Rachael thanks for all of your support and communication. Kind regards Brooke
B H

Adam has a young family and enjoys photography. He also has a keen interest in cars. Adam is an experienced qualified plumber who has a flair for leak detection with a 100% strike rate when finding hidden water leaks.

Riley

Riley

PlumberWith us since 2026

View Riley’s profile
We had Riley perform several plumbing tasks for us and he was very proficient explaining everything he was doing as he went along. Also he was such a friendly young man.
Lyn Dalton

Riley is one of our hardworking plumbers, known for his keen attention to detail. He enjoys helping customers out of sticky situations by providing practical, effective solutions and going the extra mile. Outside of work, Riley is a passionate Essendon supporter and lifelong drummer who enjoys tackling challenging motocross trails.

Ben

Ben

PlumberWith us since 2024

View Ben’s profile
Recommended - good experience and reliable Ben advised us when he would arrive, was spot on time and explained everything thoroughly without any prssure. Very proffessional and clean - did a great job!
Mike G

Ben comes from a background of domestic new home plumbing and moved into maintenance to expand his skill set. He is also currently studying further for plumbing. Away from work he is an avid Brisbane Lions supporter and footy fan, and spends time with his partner and close friends.

Cailem

Cailem

PlumberWith us since 2026

View Cailem’s profile
Cailem was an experienced plumber and efficient and friendly and I was more than satisfied with the excellent work he did.
Felicity Hayes

Swipe to meet the rest of the team

Hawthorn plumbing questions

Straight answers, no runaround

Who looks after the water and sewer in Hawthorn?

Yarra Valley Water looks after Hawthorn and Hawthorn East. A fault at the meter or out at the street connection is theirs to fix, and we'll tell you which side of that line your problem sits on before we start.

Do you work in apartments around Glenferrie and Swinburne?

Yes, and a lot of our Hawthorn work is in units and apartments. When water is coming through a ceiling, we test until we know which flat it's coming from, so the right owner fixes the right thing and nobody pays for a repair they didn't need.

How soon can you get to a job in Hawthorn?

Our Melbourne plumbers are in and around Hawthorn most weeks. Ring us and the office will tell you straight when someone can get to you.

Real prices, in writing, before we touch a thing

What every job comes with

  • $0 call-out. We come out and look things over. If you don't go ahead, you don't pay.

  • Three repair options. The first gets you out of trouble, the last takes care of everything the whole-home check found, and there's one in between. All of them are proper fixes.

  • Fixed For Good. Done properly the first time, triple tested before we leave, and backed by a 10-year workmanship warranty.

Every job

Fix-It Now - Pay Later

12 months, no interest, nothing to pay

Get it fixed today, on any job, and make your first payment in a year. It's there because a burst pipe doesn't wait for payday, and neither should the repair.

See how it works

*Eligible jobs. Terms, conditions and credit approval apply.

Rough day in Hawthorn? A real plumber is a tap away.

Every job comes with our 10-year workmanship warranty.

Call nowBook online