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Fix-It Right Plumbing

The last plumber you'll need to call about your blocked drain.

Shower won't drain, toilet gurgling, a smell from the gully you can't place, and maybe not for the first time. If you've paid someone before and here it is again, you start wondering if you've just got a bad drain for life.

You haven't. A drain that keeps blocking is telling you why, and once someone finds it, it stops.

Blocked again? Clearing a drain and fixing a drain are two different jobs. We do both: find the exact cause, show it to you on camera, and put an end to it. Whether we're your first call or your fifth, we're built to be your last.

  • $0 call-out
  • 3 written quotes on every job
  • 10-year workmanship warranty
  • Licensed and insured
  • Fix-It Now - Pay Later: 12 months, nothing to pay

Let us call you

How urgent is it?
  • No fee for the visit. Pay only if you go ahead
  • Three written quotes before any work starts
  • Licensed plumbers. 10-year workmanship warranty

Watch how we find and fix a blocked drain

Footage on the way, once we work out which end of the camera points at us.

Film coming soon

We fix the cause, not just the blockage

A blocked drain that keeps coming back isn't bad luck. Somewhere down that pipe there's a reason: a slight crack, a joint that's moved a few millimetres, a sag holding water. Tree roots don't break into a sound pipe; they find the fault that was already there. Clear the blockage and leave the reason, and you'll be paying to clear it again. That's what's different about how we fix drains. We get to the exact cause, so it doesn't happen again. Fixed for good, not fixed for now.

A Fix-It Right plumber feeding a drain camera into an open sewer inspection pit to find the cause of a blockage
We find the cause on camera, not just clear the blockage

Which drain is it?

You've got two separate drainage systems, and they fail differently. If a toilet or sink is backing up, gurgling, or there's water coming up through the grate outside (your overflow relief gully: it's doing its job), that's your sewer. If water's pooling in the yard, downpipes are overflowing in rain, or the problem only shows up when it's raining, that's stormwater. Different system, different causes, different fix. Either way, the next part applies to you.

A Fix-It Right plumber locating a blocked drain line from the street access point
We pinpoint which line is blocked and where, before anything is dug up

Why drains block again

A drain doesn't block for no reason. Something stops the flow: wipes and foreign objects, grease, tree roots, a joint that's shifted, a belly where the pipe's sagged and holds water, or a pipe starting to collapse. Clearing gets the water moving again. It doesn't touch the reason.

And here's the part most people are never shown: drain problems progress. A root finds a joint: stage one. It grows, catches everything that passes: stage two. The pipe cracks and collapses around it: stage three. Same with a slight misalignment, same with a belly. Every stage-three dig-up started life as a stage-one detail someone didn't find. That's why we put a camera down and find the exact cause while it's still small, and when the pipe itself is the problem, relining can often fix it without digging up your yard at all. We went through 2,102 of our own jobs for our Blocked Drains Report, and roots, not wipes, were behind more blockages than anything else.

It's also why "cheap and cheerful" clearing is the most expensive habit in this trade: you pay per visit while the real problem quietly moves through its stages.

Illustration of a tree's roots reaching down to an underground sewer pipe, with one root getting in at a joint
Stage 1: a root finds a joint
Illustration of the root grown into a mass inside the pipe at the joint, catching debris carried along by the waste water
Stage 2: it grows and catches everything
Illustration of the pipe cracked and collapsed around the roots, with soil and debris filling it where it has broken
Stage 3: the pipe cracks and collapses
A Fix-It Right plumber fitting a new section of pipe in an inspection pit
Clearing gets the water moving; fixing the cause is what stops it coming back

How we find yours

Every blocked drain job starts the same way: with questions, not tools. What's backing up, how often, what's been done before. And you'll know the price of this first step before we touch a thing.

If it's your sewer, we start with a walk around while the water's still up, because a blocked drain tells you things a cleared one can't: how it behaves before the water's removed, measured against how it behaves after. Then we open the drain and get everything flowing again, and nothing else happens until it is.

If it's stormwater, your plumber starts with a walk around your property and draws your whole site by hand (every downpipe, where the water should leave your block) before anything else. Stormwater gets ignored for years, so finding the fault means joining the dots across your whole system, not guessing at one pipe.

Then, before any camera goes down, we do something almost nobody in this trade does: we teach you how your sewer system works. The same presentation our plumbers use on real jobs: what tree roots look like on camera, what a belly looks like, what a collapse looks like. Then we run the camera together. You see what we see, live, and because you've just been shown what you're looking at, you can read it yourself.

When we find the cause, we locate it, mark it out on the ground at your feet, and put a price on fixing it, before you decide anything.

A Fix-It Right plumber using a pipe locator to pinpoint a blocked drain and mark it on the grass above
We locate the fault and mark it on the ground at your feet

And through all of it, you only ever face one decision at a time. You'll know what the next step costs before it starts, nothing proceeds until you're ready, and you'll only meet the steps your drain actually needs.

What we'll recommend, and why

Our rule is a simple one: we only recommend work you'll benefit from. We'll show you the exact cause of your blockage on camera, and what fixing it properly costs. If we've noticed something else along the way, we'll show you that too: priced, in priority order, your call at your pace. The footage is right there. You don't have to take anyone's word for anything.

We get our job right so that you can keep going with yours.

A Fix-It Right plumber showing the cause of a blockage on the drain-camera monitor
We show you the exact cause on camera, and what fixing it costs

What it costs

Clearing a blocked drain and repairing the pipe that caused it are two different decisions, and we price them that way: you'll never get one blurred quote covering both. Every price is agreed before work starts. What things cost and where the money goes is all on one page: What it costs

Two drain inspection camera reels and a handheld monitor on gravel, beside an open case holding a camera head and its lead

Some of the recent blocked drains we've done

Toilet waste and riser pipework under a house

September 2026

Kew East

Clearing Stubborn Bathroom Drains and Tree Roots

What they rang about
The customer reported that their bathroom basin, shower, and bath were blocked.
What Lachie found
Lachie found that old galvanised pipes and tree roots invading a cracked boundary trap were causing the blockages.
What Lachie did
Lachie cleared the lines using a sewer machine and high-pressure water jetter, then inspected the drains with a camera.
Lachie
Outside gully that was blocked with grease in Clayton South

September 2026

Clayton South

Blocked kitchen sink and plumbing repairs

What they rang about
The customer reported that their kitchen sink drain was blocked.
What Thane found
Thane found a large grease blockage inside the drain and the outside gully.
What Thane did
Thane cleared the grease, replaced the kitchen drainage, serviced two toilets, and fitted a new hot water valve.
Thane
New PVC sewer pipe and riser laid in an open trench

September 2026

Mooroolbark

Repairing a blocked sewer drain

What they rang about
The customer called us back about an ongoing blocked sewer drain.
What Cailem found
Cailem found a section of the sewer line had several breaks and was invaded by tree roots causing blockages.
What Cailem did
Cailem excavated the front yard, replaced the broken pipe with a new PVC section and riser, backfilled the trench, re-laid the grass, and tested the system.
Cailem
Outdoor drain opening with its grate removed

September 2026

Mornington

Clearing Blocked Main Drain and Multiple Fixtures

What they rang about
The customer called because their kitchen drain, shower, and basin were blocked.
What Riley found
Riley found tree roots invading the main drain in multiple spots alongside grease buildup.
What Riley did
Riley used a high-pressure jet and camera to clear the roots and applied a treatment to unblock the drains.
Riley
Tree roots pulled out of the stormwater drain
Before

August 2026

Invermay Park

Clearing Blocked Stormwater Drains and Repairing Pits

What they rang about
The customer reported that the stormwater drains near the swimming pool were overflowing.
What Jared found
Jared found that the entire stormwater system down the right side of the house was blocked by tree roots and featured incorrectly sealed pits.
What Jared did
Jared cleared out the tree roots using a jetter, cleaned and sealed the pits, and installed a new drainage pit at the front.
Jared
Drain camera view of tree roots inside the toilet drain

August 2026

Frankston North

Clearing Blocked Toilets Caused By Tree Roots

What they rang about
The customer reported that they had two toilets blocked up in the house.
What Jack found
Jack found tree roots further down the drain and a problem at the first elbow of the toilet branch.
What Jack did
Jack cleared out the blockage, repaired the pipe elbow, and relined that section of the drain.
Jack
Camera view of paper and plastic bags blocking a drain in Alfredton
Before

August 2026

Alfredton

Cleared External Blocked Drain

What they rang about
The customer reported an external blocked drain.
What Jarryd found
A camera inspection revealed the blockage was caused by paper and bags.
What Jarryd did
Jarryd used a camera to inspect the line and successfully cleared the main blockage.
Jarryd
Ensuite toilet lifted to jet a root-blocked sewer in Point Cook

August 2026

Point Cook

Clearing a blocked ensuite sewer drain

What they rang about
The customer called because using the ensuite toilet caused sewer water to back up into the shower and room.
What Riley found
Riley found a sewer blockage caused by tree roots entering the pipework.
What Riley did
Riley removed the toilet, cleared the blockage using a high-pressure jet, inspected the drain with a camera, and then reinstalled and tested the toilet.
Riley
Broken boundary shaft dug up in Mornington
Before

August 2026

Mornington

Clearing a blocked mainline and broken drain

What they rang about
The customer reported that their toilets, showers and sinks were all gurgling and blocked.
What Mitch found
Mitch found a mainline blockage caused by a broken boundary shaft.
What Mitch did
Mitch cleared the blockage, excavated and replaced the broken boundary shaft, and laid crushed rock on the driveway to make it safe.
Mitch
Drain inspection opening dug out in the yard

August 2026

Box Hill South

Blocked drains causing slow toilet and sink

What they rang about
Blocked drains were reported when a downstairs toilet and sink began draining very slowly with gurgling sounds.
What Riley found
The blocked drains were caused by tree roots in the mainline underneath the nature strip and road.
What Riley did
To clear the blocked drains, Riley used a sewer jet and camera, and contacted the water authority for their section so it flowed properly.
Riley
Drain camera inspection of the blocked line

August 2026

Hoppers Crossing

Blocked drains causing slow toilet and wash basin

What they rang about
Blocked drains were reported when a toilet and wash basin began draining slowly.
What Jared found
Blocked drains involved the entire system, alongside a rear property issue and a large lip in the access line.
What Jared did
Blocked drains were cleared using high-pressure jetting and a CCTV inspection to successfully restore flow.
Jared
New PVC sewer junction and riser in the excavation

July 2026

Waramanga

Clearing a blocked toilet and sewer line

What they rang about
The customer called because their toilet was slow to drain and making gurgling noises, and they suspected tree roots.
What Josh found
A camera inspection found heavy tree root intrusion and damage along the sewer pipe.
What Josh did
Josh cleared the roots with water jetting, excavated the damaged section, and relined the pipes to fix the issue.
Josh
New PVC stormwater pipe laid in the trench

July 2026

Lara

Fixing a blocked stormwater drain

What they rang about
The customer called because their stormwater drain near the hot water system was rising and nearly overflowing.
What Brady found
Brady found a broken section of stormwater pipe that had been damaged during the original construction of the home.
What Brady did
Brady excavated the area, replaced the broken pipe with new PVC stormwater pipe, and tidied up the site.
Brady
Inspection shaft dug up and repaired in the front yard

July 2026

Frankston

CCTV Drain Inspection and Pipe Repair

What they rang about
The customer hadn't noticed any active issues, but booked an inspection to stay ahead of potential problems with deep, bendy pipes.
What Conrad found
An inspection revealed that tree roots had invaded a drain connection.
What Conrad did
Conrad dug up the inspection shaft, patched the root-damaged drain, and replaced aging mini stops and flexi hoses.
Conrad
Sewer vent used to access a full-house blockage in Pearce

July 2026

Pearce

Clearing a full-house sewer blockage

What they rang about
The customer reported that water was backing up and slow to drain across the house, causing an internal overflow.
What Gerry found
Gerry found a full-house sewer blockage and noted that the drain appeared to be in generally poor condition.
What Gerry did
Gerry accessed the sewer line via the vent, cleared the blockage with cleaning equipment, and tested the pipe to make sure it was flowing freely.
Gerry
Drain camera showing the blockage in the sewer

July 2026

Abbotsford

Blocked drains and camera inspection

What they rang about
A customer contacted us about clearing a blocked drain and doing a camera inspection.
What Riley found
Riley found a blocked sewer drain that required clearing.
What Riley did
To clear the blocked drain, Riley removed the toilet for access, used a high-pressure jet, and reinstalled everything.
Riley
Camera view of tree roots packed inside the sewer pipe

July 2026

Mount Eliza

Tree roots crushed the sewer line

What they rang about
The drain outside the bathroom was blocked and overflowing with sewage.
What Conrad found
Tree roots had pushed into the sewer and crushed a section of pipe.
What Conrad did
Conrad cleared the blockage, cut out the broken pipe, laid a new sewer section and brought an inspection point up to ground level.
Conrad
Drain camera view of tree roots inside the sewer pipe
Before

June 2026

Macquarie

Clearing a blocked main sewer drain

What they rang about
Both toilets in the home were draining very slowly and backing up into the main line.
What Josh found
Josh found a damaged old pipe junction with tree roots causing a serious blockage.
What Josh did
Josh lifted the pavers, dug down to replace the broken section with new PVC, and cleared the line.
Josh
New PVC sewer pipe and inspection shaft in the trench

June 2026

Belmont

Clearing and Repairing a Blocked Drain

What they rang about
The customer reported a blocked drain.
What Jared found
Jared found heavy grease buildup along with a large break under the slab that was letting rock into the sewer line.
What Jared did
Jared excavated and replaced the damaged boundary shaft and main lines with PVC, cleared out the grease, installed a new service point, and patched and relined the rest of the drain.
Jared
New PVC sewer line laid in a trench in Mornington

June 2026

Mornington

Clearing a blocked sewer pipe

What they rang about
The sewer pipe was blocked and a mop head got stuck in it.
What Adam found
Adam found tree roots, grease, a broken pipe section, and the stuck mop.
What Adam did
Adam cleared the roots, removed the mop, replaced the damaged pipe with PVC, and treated the grease.
Adam
Drain jetting gear set up beside the house

June 2026

Hoppers Crossing

Clearing a recurring whole-house blocked sewer drain

What they rang about
The customer reported a recurring whole-house blockage with sewer water coming up through the showers and sinks.
What Jarryd found
A CCTV camera inspection after clearing revealed a significant break and tree roots on the sewer line in the backyard.
What Jarryd did
Jarryd cleared the blockage using a high-pressure jet and marked out the damaged section near the boundary.
Jarryd
Drain camera screen inspecting the toilet drain

May 2026

Brown Hill

Downstairs Toilet Blocked Drain Cleared

What they rang about
The customer reported that their downstairs toilet was extremely slow to drain and kept blocking up.
What Jared found
Jared found a blockage and discovered via CCTV footage that the drain had an incorrect fall sloping backwards to the toilet, which appeared to be an issue from the initial build.
What Jared did
Jared temporarily removed the toilet, cleared the blockage using high-pressure jet work, completed a CCTV inspection, and then reinstalled the toilet.
Jared
Drain camera view of tree roots blocking the sewer
Before

May 2026

Carrum Downs

Clearing Tree Roots From Blocked Drains

What they rang about
The customer reported that a couple of their toilets and sinks were draining very slowly.
What Conrad found
An inspection using a camera found that tree roots had invaded the drain and caused a blockage.
What Conrad did
Conrad used a water jetter to cut through the tree roots, restored normal flow to the sewer, and left the area clean and tidy.
Conrad
Water pooling down the side of the house
Before

May 2026

Carrum Downs

Clearing a recurring stormwater drain blockage

What they rang about
The customer reported that water was pooling all over their yard because of a blocked stormwater drain.
What Riley found
A camera inspection showed that a pipe misalignment and tree roots were causing the blockage.
What Riley did
Riley cleared the main blockage to get the stormwater draining properly again.
Riley
Drain cleaning gear set up on a front yard in Chapman

May 2026

Chapman

Front Yard Drain Clearing and Pipe Relining

What they rang about
The customer booked a routine annual plumbing and CCTV inspection.
What Gerry found
The inspection revealed a main drain blockage and sections that needed relining.
What Gerry did
Gerry cleared the main blockage and completed four metres of pipe relining in the front yard.
Gerry
Powder room toilet removed to clear a PVC offcut in Point Cook

May 2026

Point Cook

Slow-draining powder room toilet

What they rang about
The customer reported that the powder room toilet and bathroom sink were draining very slowly.
What Thane found
Thane found a piece of PVC lodged in the pipe branch along with a defect further downstream.
What Thane did
Thane removed the toilet to clear the blockage and relined the damaged pipe section with a one-metre patch.
Thane
Vanity base opened up to find the source of a sewer smell in Carrum Downs
Before

May 2026

Carrum Downs

Bathroom Odour Investigation and Toilet Cistern Replacement

What they rang about
The customer reported a worsening sewer smell coming from the bathroom drains even though the drains were flowing freely.
What Riley found
The investigation revealed a rodent nest under the vanity cupboard base causing the foul odour, alongside a toilet cistern that needed replacing.
What Riley did
Riley accessed under the vanity to remove the pest nest, sealed the opening with a cover plate, and fully replaced the old toilet cistern.
Riley
Kitchen sink waste pipe after the drain was cleared

May 2026

Lalor

Blocked drains kitchen sink clearing and repairs

What they rang about
We received a blocked drains call because the kitchen sink was blocked.
What Ben found
Ben's blocked drains check showed the kitchen sink drain was clogged with grease and debris.
What Ben did
Ben fixed the blocked drains by clearing the clog and installing new sink components including P-traps and seals.
Ben
Drain camera view inside the pipe

May 2026

Oakleigh South

Blocked drains CCTV camera inspection

What they rang about
Blocked drains caused frequent blockages and slow toilet drainage during heavy rain.
What Riley found
Blocked drains revealed tree roots entering through multiple joins and around the boundary trap.
What Riley did
Blocked drains were checked with a full CCTV camera inspection to find the cause.
Riley
Drain camera view of the blockage inside the sewer pipe
Before

April 2026

Flynn

Clearing a Blocked Sewer Drain

What they rang about
The customer called because the toilet and laundry drains were running slow, suspecting a sewer line blockage.
What Josh found
A camera inspection revealed that a star picket had pierced straight through the sewer pipe.
What Josh did
Josh cleared the blockage, replaced the damaged pipe section, installed new access risers, and completed a structural reline patch.
Josh
Open sewer access point ready for inspection

April 2026

Wanniassa

Replacing a Blocked Sewer Drain

What they rang about
The customer reported that their sewer drain was overflowing and their washing machine and dishwasher were leaking.
What Josh found
Josh's inspection revealed a serious blockage deep at the main line that required a new riser and pipe replacement.
What Josh did
Over three days, Josh's team carefully dug around tree roots and gas lines to replace damaged pipework before backfilling the trenches.
Josh
Drain camera showing the damaged section of stormwater pipe

April 2026

Bundoora

Blocked stormwater drain inspection and repair

What they rang about
We were called to check a blocked stormwater drain causing moisture around the staircase.
What Lachie found
Lachie's camera inspection revealed that the stormwater pipe was partially collapsed and holding standing water.
What Lachie did
Lachie inspected the lines, located the damaged section, and planned the stormwater pipe replacement.
Lachie
Basin waste and trap after the drain was cleared

April 2026

Rosebud

Blocked drains and bathroom sink repairs

What they rang about
We responded to a call regarding bathroom sinks that were blocked and wouldn't clear despite trying drain cleaner and removing hair.
What Ben found
The bathroom basin wastes and overhead shower needed replacing to restore proper function.
What Ben did
Ben installed new basin plugs and wastes, along with a new overhead shower and arm.
Ben
Overflowing drain at the base of the building

April 2026

St Kilda

Blocked drains cleared at an apartment building

What they rang about
Blocked drainage in a shower and basin prompted a call for assistance.
What Lachie found
Blocked pipework featured old galvanised lines packed with flaky corrosion, hair, and debris, plus a tight bend.
What Lachie did
Blocked lines were cleared with high-pressure jetting so the shower could flow freely again.
Lachie
Trench with new stormwater pipe laid along the garden

March 2026

Mount Evelyn

Installing a new stormwater pipeline and downpipes

What they rang about
The customer needed help with a blocked drain and stormwater drainage issues.
What Lachie found
Lachie found extremely rocky, compacted ground and an existing gas main that restricted how deep he could dig for the stormwater pipeline.
What Lachie did
Lachie carefully hand-dug the tough rocky trench, installed a new stormwater pipeline with crushed rock support, bored under the footpath, and replaced the old downpipes.
Lachie
Drain camera view of plastic objects lodged in the sewer
Before

March 2026

Alfredton

Clearing a blocked drain and new tapware

What they rang about
The customer reported that the toilet and sinks had been blocked and gurgling for a couple of days.
What Jared found
A camera inspection revealed that pieces of plastic and foreign objects were lodged in the sewer drain.
What Jared did
Jared high-pressure jetted the sewer to clear the blockage, then installed new basin isolation valves, flexible hoses, and customer-supplied taps.
Jared
Sink trap removed with melted plastic caught inside

March 2026

Cranbourne East

Blocked Sink and Leaking Waste Pipe

What they rang about
The customer reported that their sink was overflowing, the tap had detached, and water was leaking onto the floor.
What Ben found
A camera check revealed that melted plastic from cutting boards had caused a blockage caught inside the trap.
What Ben did
Ben installed a brand new sink drain, including fresh P-traps, seals, washers, and plugs.
Ben
New PVC waste pipework and gully going in at Bell Post Hill

March 2026

Bell Post Hill

Clearing a blocked drain and plumbing repairs

What they rang about
The customer called in because they were dealing with a blocked drain.
What Thane found
Thane found a main blockage in the drain along with worn-out kitchen and laundry waste pipes and a faulty toilet inlet valve.
What Thane did
Thane cleared the main drain blockage, replaced the kitchen and laundry waste pipes and gully, and installed a new toilet inlet valve and kitchen wall top set.
Thane
Sewer stack outside a Corio home before relining

March 2026

Corio

Clearing and relining a blocked sewer drain

What they rang about
The customer reported a blocked drain causing issues at the property.
What Jarryd found
Jarryd's inspection revealed intrusive tree roots and damaged pipe sections that needed repairing.
What Jarryd did
Jarryd cleared the roots and installed multiple sectional relines to permanently repair the damaged drain.
Jarryd
Drain camera screen showing grease in a kitchen waste line in Ringwood North

March 2026

Ringwood North

Blocked Kitchen Sink and Pipe Repair

What they rang about
The customer called because their kitchen sink was blocked.
What Ben found
Ben found a grease blockage further down the drain and a section of pipework that had started back-falling.
What Ben did
Ben cleared out the grease and installed a new, securely clipped section of pipe.
Ben
Hand-dug hole exposing the sewer line

March 2026

Flynn

Clearing a stubborn blocked sewer line

What they rang about
The customer reported that the washing machine drain was bubbling up out of the external drain.
What Josh found
Josh found a blocked sewer line that lacked proper access points for clearing the blockage.
What Josh did
Josh hand-dug and installed a new boundary shaft and upstream riser to provide access for clearing the drain.
Josh
Drain camera view inside the kitchen drain

March 2026

Eltham

Blocked kitchen gully trap and sink drain

What they rang about
We received a call regarding a blocked kitchen gully trap.
What Ben found
Ben found a minor crack in the common sewer pipe causing a blocked kitchen sink.
What Ben did
Ben cleared the blocked drain and inspected the internal pipework.
Ben
Drain camera showing roots in the stormwater pipe

March 2026

Reservoir

Blocked drains stormwater camera inspection

What they rang about
Blocked stormwater drains were backing up into the downpipes and causing mould.
What Lachie found
Blocked drainage lines were heavily built up with debris, along with cracked pipes and tree root intrusion.
What Lachie did
Blocked stormwater lines were thoroughly inspected with a camera before providing recommendations for clearing and repairs.
Lachie
Drain machine cable clearing the stormwater pit

March 2026

Crestwood

Blocked drains and stormwater system repairs

What they rang about
We responded to a blocked stormwater drain on the driveway that overflowed during rain.
What Josh found
A camera inspection uncovered four issues in the stormwater line alongside high water pressure.
What Josh did
Josh hydro-jetted the line, installed a pressure reducing valve, and excavated to fix the main blockage.
Josh
Drain camera inside the main sewer line

March 2026

Sunshine West

Blocked drain cleared in main sewer line

What they rang about
The customer called because a blocked drain caused their sinks, shower and toilet to back up.
What Conrad found
Conrad discovered the blocked drain was caused by tree roots that had invaded and cracked the pipe.
What Conrad did
To clear the blocked drain, Conrad removed the toilet, used a water jet, inspected the line with a camera, and reinstalled the toilet.
Conrad
Pooled water around a blocked sewer access in a Farrer courtyard

February 2026

Farrer

Clearing a Blocked Toilet Drain

What they rang about
The customer reported that their toilet was not draining properly and suspected tree roots were to blame.
What Gerry found
Gerry's inspection revealed severe tree root intrusions inside the sewer line near the junction beneath the asphalt.
What Gerry did
Gerry cleared the line by cleaning the sewer and performed a camera inspection to assess the damage for a future repair quote.
Gerry
Blocked laundry gully beside a Mulgrave home
Before

February 2026

Mulgrave

Clearing a blocked kitchen and laundry drain

What they rang about
The customer reported that their kitchen and laundry drains were blocked and wouldn't budge with a plunger.
What Conrad found
Conrad found a heavy buildup of grease, worn-out pipes, and tree roots invading sections of the sewer line.
What Conrad did
Conrad cleared the blockages using a high-pressure water jetter and a grease treatment to get everything flowing properly.
Conrad
Drain camera screen showing the collapsed junction

February 2026

Belmont

Blocked drain causing toilet and bath backup

What they rang about
The customer reported that their toilet was slow to drain and water rose in the toilet whenever they used the bath.
What Brady found
Brady found a collapsed lead-in junction along with a missing main drain vent causing suction issues.
What Brady did
Brady performed a visual inspection of the drain internals to identify the blockage and discussed the necessary repairs with the customer.
Brady
Concrete cut open along the broken sewer pipe

February 2026

Smythes Creek

Broken sewer pipe full of tree roots

What they rang about
The customer called about toilet problems.
What Brady found
Brady found a broken sewer pipe filled with tree roots along with a full septic tank.
What Brady did
Brady cut through the concrete slab, replaced the broken pipe section, cleared the inlet blockage, and reinstated the pavers.
Brady
Basement macerator pump opened up and packed with waste
Before

January 2026

Toorak

Clearing a Blocked Basement Macerator Pump

What they rang about
The customer reported that mainline sewer issues were causing the shower to flood with sewer water.
What Lachie found
Lachie found that the basement fixtures were connected to a worn-out macerator pump packed with sewage and toilet paper due to perished internal parts.
What Lachie did
Lachie pulled the pump apart to clear the blockage, cleaned up the mess, and reconnected the unit to an alternative power point to test the drainage.
Lachie
Blocked toilet pan outlet removed for clearing

January 2026

Armstrong Creek

Clearing a blocked toilet and sink

What they rang about
The customer called because their toilet and sink were blocked and getting worse despite trying to clear them.
What Jared found
Jared found a poorly aligned toilet waste and sections of drain with backwards fall causing the blockage.
What Jared did
Jared unblocked the toilet and restored normal flow, while noting the original installation issues.
Jared
Kitchen sink draining freely after jetting

January 2026

Carrum Downs

Stubborn kitchen sink blockage cleared

What they rang about
The customer called because their kitchen sink was draining very slowly and neither store-bought drain cleaner nor a plunger would fix it.
What Lachie found
Lachie found a heavy buildup of fats and grease clogging the kitchen sink waste pipe.
What Lachie did
Lachie cleared the pipes using high-pressure water jetting, applied a grease-releasing treatment, and tested the system to ensure it was running perfectly.
Lachie
New PVC section and access points after a root-damaged sewer reline in Parkdale

January 2026

Parkdale

Fixing Blocked Drains and Clearing Tree Roots

What they rang about
The customer reported that their laundry, kitchen, and bathroom drains were backing up whenever the shower and washing machine ran at the same time.
What Jack found
Jack found that tree roots had intruded into the sewer line, causing the drains to block up.
What Jack did
Jack cleared the main blockage, dug down to create pipe access, and completed a section reline to fix the damage.
Jack
Inspection point excavated beside the steps

January 2026

Chapman

Blocked laundry drain cleared of tree roots

What they rang about
The customer reported that their laundry drain was blocked and causing poor drainage.
What Gerry found
Gerry found that the inspection point was affected by severe root intrusion restricting the drainage line.
What Gerry did
Gerry excavated the inspection point, cleared the roots using a jet cutting machine, and booked a pipe reline.
Gerry
Toilet removed to clear the blocked drain

January 2026

Pakenham

Blocked drain caused by wet wipes

What they rang about
A blocked drain was reported after the toilet had been blocked for a week and made a suction sound when trying to drain.
What Conrad found
Conrad found the blocked drain was caused by a heavy build-up of paper and wet wipes.
What Conrad did
Conrad cleared the blocked drain by removing the toilet, using a water jet and camera, and reinstalling the suite.
Conrad
Hair and debris pulled from the blocked drain

December 2025

Cranbourne West

Blocked drains and leaking shower

What they rang about
The customer reported that the bath and downstairs sink were not draining properly and the shower was bubbling.
What Lachie found
Lachie found a blocked drain along with a leaking shower base causing timber damage underneath.
What Lachie did
Lachie cleared the blockage using a plunger and hand eel and investigated the shower area.
Lachie
New stormwater pipework being laid in the garden bed

December 2025

Frankston South

Fixing stormwater overflow and blocked drains

What they rang about
The customer called because heavy storm runoff was causing water to pool and overflow around the house.
What Ben found
Ben's checks and camera inspection confirmed a main blockage obstructing the stormwater line.
What Ben did
Ben dug up a section of the garden to access the pipework, cleared the main blockage, and installed strip grates at the rear of the property to stop flooding.
Ben
Camera view of a blocked stormwater line in Ballarat East

December 2025

Ballarat East

Investigating a blocked stormwater downpipe

What they rang about
The customer reported that one of their downpipes was blocked and pooling water even during light showers.
What Brady found
Brady found that the customer's side of the stormwater was clear, but the pipe running underneath the asphalt driveway was blocked all the way to the curb outlet.
What Brady did
Brady inspected the drain and attempted to clear the blockage, then advised the customer to have the owners corporation assess the shared system.
Brady
Drain camera showing the sewer pipe clear after cleaning

December 2025

Dromana

Blocked main sewer drain clearing

What they rang about
A blocked main sewer drain was causing bubbling toilets inside the house.
What Conrad found
The blocked drain was caused by a misaligned rubber socket near the boundary shaft and tree roots invading an upstream join.
What Conrad did
Conrad cleared the blocked drain and restored normal flow to the sewer.
Conrad
Tree roots inside the sewer pipe

December 2025

Kew East

Blocked drain and sewer line clearing

What they rang about
The customer reported a blocked drain in the yard holding rainwater.
What Lachie found
Lachie found a blocked drain with heavy grease and fat buildup, a cracked terracotta pipe, and tree root intrusion.
What Lachie did
Lachie cleared the blocked drain by jetting the lines from three access points, cutting back tree roots, applying a grease treatment, and inspecting the pipes with a camera.
Lachie
Drain camera view inside the stormwater pipe

December 2025

Williams Landing

Blocked stormwater drain clearing and pipe repair

What they rang about
A blocked stormwater drain was overflowing whenever it rained.
What Jared found
A blocked stormwater drain contained tree roots and rubbish trapped in a broken pipe section.
What Jared did
Jared fixed the blocked drain by digging up and repairing the broken pipe, clearing the roots, installing an access riser, and fitting a protective grate.
Jared
Paving lifted to dig down to a blocked shower drain in Mount Waverley

November 2025

Mount Waverley

Clearing a Blocked Bathroom Shower Drain

What they rang about
The bathroom floor and shower were not draining at all, leaving pooled water across the room and a damp adjoining bedroom carpet.
What Jack found
Jack found a golf ball stuck inside the drainpipe preventing water from flowing properly.
What Jack did
Jack excavated the outside pipe, removed the ball, and repaired the drain so the shower worked correctly again.
Jack
Drain jetter set up at an outside access point in Ballarat North

October 2025

Ballarat North

Recurring Toilet Blockage Cleared

What they rang about
The customer called because their toilets kept backing up and they suspected tree roots in the pipes.
What Jarryd found
While there were some tree roots at the pipe junction, the actual blockage was caused by a plastic cleaning basket stuck inside the toilet.
What Jarryd did
Jarryd jetted the drain, inspected it with a camera, and removed the stuck cleaning basket.
Jarryd
Toilet pan lifted to fish an object out of the drain in Werribee

October 2025

Werribee

Object Removed from Blocked Toilet Drain

What they rang about
The customer reported that their toilet was blocked, though no other drains in the property were affected.
What Brady found
Brady found that a toilet cleaning object had become stuck inside the drain.
What Brady did
Brady successfully fished the object out of the drain to clear the blockage and restore normal flushing.
Brady
Drain camera inside the toilet line

October 2025

Torquay

Blocked drain causing slow draining toilets

What they rang about
We were called out to clear a blocked drain after toilets started draining very slowly and filling up high.
What Brady found
Brady's inspection of the blocked drain uncovered a main blockage where paper was getting caught on a pipe lip.
What Brady did
Brady cleared the blocked drain and checked the internal pipework so the water could flow away properly.
Brady
Damaged old drain pipe dug out
Before

October 2025

South Kingsville

Blocked drains stormwater pipe repair

What they rang about
To help with a blocked stormwater line, the customer called us out after accidentally damaging a pipe while digging in the yard.
What Lachie found
Investigating the blocked drainage, Lachie found a section of broken PVC pipe that had been hit with a crowbar.
What Lachie did
Resolving the blocked drains issue, Lachie cut out the damaged section, fitted a new piece of pipe, and tested it with water to ensure it was all good.
Lachie
Drain camera showing tree roots inside the pipe

September 2025

Caulfield North

Blocked drains cleared after tree root emergency

What they rang about
Blocked drains were reported after water started overflowing outside and toilets began gurgling inside.
What Lachie found
Blocked drains were caused by heavy tree root intrusions.
What Lachie did
Blocked drains were cleared by accessing the vent and using a water jet to restore water flow.
Lachie
Drain camera view inside the kitchen drain

July 2025

Glen Iris

Blocked kitchen drain clearing

What they rang about
Blocked drains were reported in the kitchen, causing issues.
What Lachie found
Blocked drain inspections found a main blockage and used a camera to check the internal pipework.
What Lachie did
Lachie jetted and camera-inspected the blocked drain to clear the blockage and restore normal flow.
Lachie
Drain camera showing the blockage in the pipe

June 2025

Ascot Vale

Clearing blocked shower, basin and toilet drains

What they rang about
Blocked shower, basin and toilet drains caused wastewater to overflow outside.
What Jared found
Jared found serious sewer and stormwater blockages requiring extensive jetting.
What Jared did
Jared cleared the lines using high-pressure jetting to get the sewer working for now.
Jared
New stormwater pit and PVC drain line

May 2025

Brunswick West

Blocked stormwater drainage and pump installation

What they rang about
The customer reached out to us for help with a blocked stormwater drainage issue.
What Thane found
Thane found that the blocked stormwater line was mostly flat and backfilling into the property in several areas due to an insufficient gradient.
What Thane did
To clear the blocked stormwater, Thane installed new pits with submersible pumps in the front and rear yards, replaced a PVC downpipe, and set up two new hose reels.
Thane
Drain camera inspection of the sewer line

March 2025

Glenroy

Blocked drain and toilet leak investigation

What they rang about
Blocked drains and active water damage around the ensuite door frame prompted the call for an inspection.
What Thane found
A blocked sewer drain was found along with a broken pipe section and a leak behind the toilet.
What Thane did
Thane performed a CCTV camera inspection of the blocked sewer drain and removed the toilet to check for leaks.
Thane

Our reviews from customers with blocked drain issues

Riley from Fix it Right Plumbing was very helpful in clearing stubborn concrete stuck in our stormwater drain after concreting works. His recommended solution fully cleared the drain. Highly recommended.

Reply from Riley

Thank you Harry for the kind words and taking the time to share your experience! I'm glad we could clear that concrete and get everything flowing properly again. If you ever need a hand in future please don't hesitate to get in touch! Cheers, Riley.

Harry KandolaMelbourne
Ben did a great job clearing a stubborn grease buildup in my kitchen drain. He used CCTV to properly locate the blockage and took the time to make sure it was fully cleared, and the issue has now been resolved with the drain working well. It might seem pricey at first, but the work was thorough and professional, and I appreciated the clear explanation of what was causing the problem.

Reply from Ben

Thank you for leaving a great review! I'm glad we got that stubborn grease blockage cleared if you ever need us again feel free to reach out. Thanks, Ben

Jack VoMelbourne
Gerry helped us diagnose and repair a difficult blockage, providing all the necessary reports and camera footage to take further action with Icon water. Super friendly, communicative, and had all the right tools for the job. Will use again. Thanks Gerry!

Reply from Gerry

Hey Thomas Thank you so much for leaving a review! It was a pleasure being able to help you out and I appreciate the kind words! Thanks again Gerry

Thomas OlesenCanberra
Gerry was an absolute legend! My shower had been blocked for a whole week, and he came in and fixed it so quickly and easily - no fuss, no drama, just straight to work. He was super friendly and professional. He also gave some helpful advice on how to prevent it, which I really appreciated. Couldn’t recommend Gerry enough - great service and genuinely a really nice guy!

Reply from Gerry

Thank you so much for the review Mo! I’m glad we could sort that pesky shower out for you. I really appreciate your kind words and glad I could help out. Thanks again, Gerry!

Amonrada WannaphanCanberra
Gerry was fantastic at diagnosing and fixing our blocked kitchen sink. He went above and beyond to find and fix the issue, crawling under our sunroom, which previous owners had built directly over the overflow pipe. Highly recommend and will use again in the future.

Reply from Gerry

Thankyou so much for leaving a review Hayley! It was a tricking one and I’m so glad we could get it sorted before the weekend! Looking forward to helping again in the future!! Gerry

HayleyCanberra
Huge thank you to Jared for sorting out our blockage issues after our two year old decided start his plumbing career early.. throwing down 4 pipes from his kiddy pool he received for Christmas, without our knowledge 😬 Jared clearly explained the job and what would have to be done to retrieve said pipes and restore drainage. Massive thank you!

Reply from Jared

Hi Ellie thanks for the fantastic review, I'm glad we were able to restore your sewer and have a laugh at the same time. Don't hesitate to give us a call for any future plumbing requirements.Thanks, Jared

Ellie LanganGeelong
Hats off to Brady who did an amazing job on my sewage pipe. I havent been able to use the toilet due to extremely dense roots completely blocking the drain. He arrived on time, got to work while I rest in the house and what do you know, few hours later he cleared the drain clean and was able to extract the drain auger I got stuck while attempting to DIY. Thankyou so much Brady for your handwork, fix it right plumbing has definitely fixed it right.

Reply from Brady

Hey Matt, thank you so much for leaving this amazing feedback! I’m glad that you’re happy with my service, and the advice i gave to you. Best of luck with your whole house renovation and I'm happy I could sort out your drain If there are any other problems please don’t hesitate to give us a call we’re here to help. Thanks again for choosing fix it right plumbing Brady

Matt MangaliGeelong
When my sewerage drain became blocked with tree roots, so I booked on line on Wednesday night making a booking for the following afternoon. In the morning I was sent a text informing me that I would receive a text 1/2 an hour before my plumber arrived. Ryan, my plumber did that and was soon on site. Ryan soon had the drain cleared and with the camera was able to show me where the problem was. We also had a look at a couple of long term solutions for me to think about. I will definitely be using this company again when the next problem arises. It is nice to deal with trades people, where nothing is a problem. Thank you Ryan.

Reply from Fix-It Right

Hey Brendan, Thank you for taking the time to write a positive review. It was a pleasure to be able to unblock your sewer for you in your astonishing home in Leopold. I’m glad to hear you are happy with the quality of my workmanship and finished result. Thanks, Ryan Fix-it Right Plumbing

BrendanGeelong
Brady did a great job in clearing out a blocked sewer pipe, completing CCTV of the drain and providing clear explanation of future works required

Reply from Brady

Hey Mick , thank you so much for leaving this amazing feedback! I’m glad that you’re happy with our service, and the advice i gave to you. If there are any other problems please don’t hesitate to give us a call we’re here to help. Thanks again for choosing Fix it Right Plumbing Brady

Mick McNeelGeelong
We had major/ total blockage in the main sewer drain, no water services in the house, Airbnb rented for a few days, plus helpful neighbours. The first company tried for a couple of days, effectively gave up & left both showers flooded with putrid water. Fix it Right turned up at 8 the next morning, persisted with a difficult issue and had the problem located & partially cleared in a few hours, no water mess in the house . Returned for replacement of a section of the main, big days work with digging & deep pipes & ornamental garden restored as if nothing happened. Professional, informative, up front. Very happy with the way they went about it.

Reply from Fix-It Right

Thanks so much for the great review, Bruce! We’re really glad we could help get everything sorted quickly and professionally, especially with the added pressure of a tricky blockage, Our team always aims to leave things better than we found them, so it’s great to hear the garden and surrounds were restored just right. Thanks again for choosing Fix It Right

Bruce JacquesMelbourne
Fast, professional and fair. Brady from Fix It Right Plumbing diagnosed and fixed a drainage blockage the same day, left everything clean, and the problem hasn’t returned. Highly recommended.

Reply from Fix-It Right

Hey Sal, thank you so much for leaving this amazing feedback! I’m glad that you’re happy with my service, and the advice i gave to you. If there are any other problems please don’t hesitate to give us a call we’re here to help. Thanks again for choosing fix it right plumbing Brady

Sal AhmedGeelong
We had Jack out to look at our stormwater drains - very little would flow through. Absolute superstar - he went above and beyond to jet out as much as possible, identify all the breaks, and quote up repairs on the spot. He then explained everything he had done clearly, and made it easy to understand what further work we needed (and why). Great value! 10/10 would recommend!

Reply from Fix-It Right

G’day Mark and Jess, thank you so much for taking the time writing a lovely review. Great to get your stormwater water up and running at your new house. Can’t wait to hear from you soon about moving forward with some of the other plumbing issues :) Cheers, Jack Fix-It Right Plumbing

Mark and JessMelbourne
Thane went above and beyond to find the issue in the main drain causing the blockage. He took the time to investigate instead of providing a quick fix. Real friendly & professional. Highly recommend.

Reply from Thane

Hey Winston, thank you for taking the time to leave an awesome review. I’m glad to hear you were happy with the services provided. It is my ultimate goal to ensure it’s fixed right the first time I look forward to hearing from you in the near future Thane

Winston LuongMelbourne
We had Adam come to our home for a blockage in cranbourne, he was very informative and told us every step he was doing, showed before and after pics and we couldn’t have been happier with his service. Hard to find a genuine plumber & companies who offer decent prices with thorough work. Highly recommended!

Reply from Adam

Thank you for such a lovely review. It means a lot to me to get the feedback of my customers and to confirm we have fixed the issue long-term. I was happy when we found out your drain didn’t have too many issues and we could help you on the spot. Please keep us in mind if you have any further plumbing concerns in the future. Cheers, Adam

Neats FernandezMelbourne
Jake was very helpful and fixed the blocked sewer pipe and relined it to make sure it was a permanent fix.

Reply from Jack

Hey legend, thanks for trusting in the process and getting the sewer cleared, checked, and fixed all in one day. Now it lets you focus on work at home with no dramas! Please reach out if you ever need anything else in the future! Thanks again, Jack

Nick SandersMelbourne
Thanks Jared for spending the day cleaning out all the roots in the garden pipe, getting rid of the smell in the ceiling (vent pipe was the issue! still no smell!), and advice on the toilet. Very thorough, very clear about price, and all the steps and risks and options going ahead. Thanks Jared! Give him a payraise!

Reply from Jared

Hi Will, thanks for the fantastic review. I’m glad we were able to resolve your issues and that they were all effective processes. Thank you for using fix it right plumbing. Thanks, Jared

Will TandersGeelong
We had a blocked drain which was getting worse, and struggled to get a plumber to arrive. Thane came through, clearly explained what he was doing, and solved everything quickly and effectively, even though our apartment building caused some challenges. Would definitely recommend Thane and Fix It Right Plumbing to anyone who is looking for an efficient and reliable service.

Reply from Thane

Hey Liam, thank you for the kind review! It’s reviews like yours that make me appreciate helping out as much as possible. Cheers. Thane

Liam CrossMelbourne
Jarryd came out to help us with a blocked drain stopping the house mains. He was professional, polite, punctual and prepared. He gave a full breakdown of pricing which helped it hurt less in understanding what the cost consists of. Before that, we found the office staff very helpful and patient. It was all in all a great experience and we wouldn't hesitate to recommend them/use again. Thanks team!

Reply from Jarryd

Hi Peta Thank you for finding the time to write such a great review. It was a pleasure to help you out in Portarlington, and get your blocked sewer sorted in a timely manner, we how how stressful it can be! I’m very glad to hear you are happy with our service. If there is anything else in the future please reach out to us and we be able to help. Thanks Jarryd

Peta BolgerGeelong
Gerry from Fix it came to our house on a Friday afternoon call and solved our blockage in a professional manner and provided great advice! Absolutely recommend his work! Thank you

Reply from Fix-It Right

Hey Helga, I'm so glad I could get your drain unblocked before the Easter weekend, it was a bit of a puzzle but we got there in the end, thanks so much for the review! Thank again, Gerry!

Helga SousaCanberra
Booked a plumber through Fix It Right to come out to deal with two partially blocked toilets. Managed to clear them just a bit prior to the plumber, Josh, arriving. Josh checked the toilets and other taps / drains to give me peace of mind (I was about to leave on a trip!). He was friendly and informative about options. He didn’t even charge me for the visit. I am very grateful.

Reply from Josh

Hi Lauren thanks so much for the review, glad I could give you some advice and peace of mind before you went away. Please reach out if you ever need us in the future! Thanks Josh

Lauren StinsonCanberra
Thane attended our house to inspect a toilet blockage. After 30mins (including looking at plans and digging under some rocks in garden) he found the sewer pit. Apparently the blockage had corrected itself and he also showed me how they operate and what to look for if it happens again. Then proceeded to walk through the house and inspect all taps and plumbing etc to see if they were all OK. Turns out that they were and toilet fixed itself. 40mins total at our house triaging and at no charge for callout and inspect. I got quoted on some other optional plumbing around the house by receiving a fixed quote as soon as he got in the car. I am still in shock at the efficiency and quality of this company. I thought tradies were supposed to be disorganised at best. The friendliness, expertise and professionalism shown by Thane and the communication prior to attending was top notch. I have recommended Fix It Right to many people already and will not go anywhere else in future. Appreciate you guys and the work you do. Keep it up

Reply from Thane

Hi Lee Thank you so much for taking the time to write such a detailed review, I really appreciate it. I’m glad we were able to get to the bottom of the issue and find the sewer so you know exactly what to look for if it ever happens again. Even better that the blockage cleared itself and everything else around the house checked out fine. For me, it’s not just about fixing the problem on the day, it’s about making sure you feel confident and informed about your plumbing moving forward. I’m stoked you felt the communication and professionalism were on point, that’s exactly what we aim for every time. Thanks again for the recommendations and for putting your trust in myself. Really appreciate the support. P.s thank for the Facebook post too! Thane

leewizzaGeelong
Really easy to book in with and flexible. Shout outs to Alexis for her support as well as Dylan, Gerry and Blaze who did really great work inside the house and with a blocked drain. Very clear process for quotes and the guys will help fix smaller jobs while they're visiting for bigger problems.

Reply from Fix-It Right

Hey Megan thank you so much for the review! I'm so glad you got the best experience from all aspects of our team and we can’t wait to help again in the future!

Megan GCanberra
Mitch from Fix it Right Plumbing was prompt, communicated clearly and proactively and completed the work efficiently at the cost quoted. As far as dealing with a blocked sewage system can be pleasant, Mitch made it as easy and positive an experience as possible. Highly recommend.

Reply from Mitch

Hi Monica, thanks for taking the time to leave a great review! I’m happy we could get on top of your drainage issues and get the property back up and running again. If you have any future plumbing needs please feel free to reach out again. Thanks, Mitch

Monica WildeCanberra
Fixit Right turned up on time. I booked via their telephone contact and soon after received all the service details by email. Two other local plumbers were contacted by email query and mobile voice messages but no reply provided. Mitch and Dillon arrived and worked out a quote on the scope of work. This is very efficient and provides the costs before work. Part of the drain solution included contacting ACTEW who were on-site in 30 minutes. That was appreciated by all. Mitch and Dillon also had to manually move about a cubic metre of soil to access the buried storm water and drainage pipes which had been fractured by tree roots. A big day's work (0830 - 5pm). I was kept informed of all the steps and options. Very impressive service. Would hire again.

Reply from Fix-It Right

Hi Derek, thanks for the amazing feedback! I’m glad we could diagnose and fix your drainage issue all in the same day. If you have any future plumbing needs we would love to hear from you again. Thanks, Mitch.

Derek KovacsCanberra

Prevention

The best blocked drain is the one that never happens. Fix-It Right Care Plan members get an annual drain inspection: the camera goes down while everything's still working, which is exactly when a stage-one problem is cheapest to find.

The Fix-It Right Care Plan

Areas we service

We fix drains across Melbourne, Geelong, Canberra and Ballarat: same process, same training, same 10-year warranty wherever you are.

Blocked drain questions

Why does my drain keep blocking?

Because the cause is still down there. A root in a joint, a shifted pipe, a belly holding water: clearing removes the blockage, not the reason. We find the exact cause on camera so it doesn't happen again.

Will you have to dig up my yard?

Often, no. When the pipe itself is the problem, relining can fix it from the inside without excavation. And you'll only ever meet the steps your drain actually needs, one decision at a time.

What will it cost?

You'll know the price before anything starts: clearing and repair are always priced as separate decisions. Our full pricing is on the What it costs page.

What's the grate outside that's overflowing?

That's your overflow relief gully, and it's doing its job: it's built to release a sewer backup outside your house instead of inside it. If it's overflowing, your sewer drain is blocked.

Can tree roots really break a pipe?

Roots don't break into a sound pipe: they find a crack or a joint that's already faulted, then grow. Left alone, that stage-one root can end in a collapsed pipe. Found early, it's a far smaller fix.

What every job comes with

  • $0 call-out. We come out and look things over. If you don't go ahead, you don't pay.

  • Three written quotes. The first gets you out of trouble, the last takes care of everything the whole-home check found, and there's one in between. All of them are proper fixes.

  • Fixed For Good. Done properly the first time, triple tested before we leave, and backed by a 10-year workmanship warranty.

Every job

Fix-It Now - Pay Later

12 months, no interest, nothing to pay

Get it fixed today, on any job, and make your first payment in a year. It's there because a burst pipe doesn't wait for payday, and neither should the repair.

See how it works

*Eligible jobs. Terms, conditions and credit approval apply.

The same plumber, start to finish

The plumber who comes out and works out what's wrong is the one who fixes it, and he stays with your job from start to finish until it's done properly, top to bottom. We don't send one person to look and another to do the work, and we never pull your plumber off your job to chase the next call. Not many plumbing companies anywhere are that strict about it, and it's why the job gets done right the first time.

A Fix-It Right plumber showing a homeowner the pipes under the kitchen sink
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