At Fix It Right Plumbing, we know that calling a plumber isn’t exactly anyone’s idea of a fun day. Most people only pick up the phone when something has gone wrong and that’s stressful enough without being rushed or sold a solution that doesn’t fit.
That’s why we do things differently.
How We Started
I’m Richie, and I started Fix It Right Plumbing from scratch, right from our humble home in Seaford. I made my own toolboxes and spent hours listening to homeowners’ horror stories about the service they were getting from tradespeople. One thing became crystal clear: it shouldn’t be this hard to get decent help.
That’s when Fix It Right was born. From day one, the mission was simple: listen first, explain your options clearly, and make sure every customer can make the right choice for their home. That focus on care, transparency, and personalisation has been the core of everything we do and it still drives us today.
Where We Are Now
Originally, I was on the tools myself, helping homeowners in Frankston and Seaford. Since then, Fix It Right Plumbing has grown into a team of highly trained plumbers delivering the same high-quality, customer-focused service that our clients have come to love and expect.
We’ve also expanded beyond Melbourne, now serving Geelong and Canberra, while maintaining the same standards and care in every home we enter. Every member of our team is trained to uphold the Fix It Right standard: listen first, provide clear options, and make sure every job is done properly.
We Listen First
From the moment we arrive, our focus is on listening to you. We take the time to understand the problem, how your home works, and what matters most, whether that’s cost, longevity, convenience, or peace of mind. No assumptions. No pressure. Just real understanding.
Personalised Options, Clear Pricing
Once we know the full picture, we explain your personalised options in plain English, with upfront pricing. You see the pros and cons of each choice, so you can make the right decision for your home. No “one-size-fits-all” fixes. No guessing if it’s the right call.
We Get It Done Right
Then we get to work, professionally, cleanly, and efficiently. We use the right parts, follow best practices, and test everything before we leave. And when we’re done, we show you your new plumbing and make sure you’re happy.
Why Customers Choose Us
We’re not just another plumbing company. Thousands of homeowners trust us because we:
Listen first, guiding you to the right choice
Offer budget, mid-level, and premium options for every job
Treat your home with care
Make every interaction personalised and enjoyable
Our mission is simple: to make sure every person who calls feels heard, understood, and confident in their plumbing decisions.