COVID 19 UPDATE
WE REMAIN OPEN AND ARE CORONA VIRUS READY
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As a service company that works in the homes of our customers, we are taking the risk from Corona Virus very seriously.
We are strictly following government guidelines regarding Corona Virus. Your health and safety and that of our team is paramount and we have implemented a number of steps to minimise risk as much as possible.
When attending your property, we will:
- Wear a recommended face covering at all times
- Stand back 2 metres from your door on arrival
- Maintain a social distance of at least 1.5m at all times
- Regularly use hand sanitiser before, during and after our work
- Clean down surfaces with disinfectant before beginning work
- Clean down surfaces with disinfectant after completing work
- We will aim for contactless payment & invoicing where possible
- Refrain from using shared surfaces like phones and will avoid touching your credit or EFTPOS card during payment
We kindly ask that you:
- Declare when making your booking if either yourself or anyone in the household is unwell or is suspected/confirmed to have Corona Virus
- Maintain a social distance of at least 1.5m at all times between our staff, yourself and other occupants of your home including children during the time we are present
- Also wear a face covering when we enter your home and are in the same vicinity of our staff
- Ideally, minimise the time spent being in the same room as our staff while they are working
- Regularly wash your hands or use hand sanitiser during our visit
Fix-It Right Plumbing remains open for emergency and urgent maintenance plumbing works. We continue to be committed to delivering a high quality and safe service to our customers and thank you for your cooperation.
We are a COVID safe workplace, we are prepared and have a COVID Safe Plan to ensure we stay ahead of this virus.
Keep updated on the latest news and recommendations regarding the Coronavirus at https://www.health.gov.au/
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Membership Program
Our Five Star Membership™ Rewards Program is offered exclusively to Fix-It Right Plumbing Customers
Our Members include Homeowners, Landlords, Shop owners, Schools, and Commercial Property Owners.
No matter what kind of property you own, our Five Star Membership™ Rewards offers you personalised service that you can’t get anywhere else. Because we have a computerised customer history, we know your plumbing history so you always get the right advice.
At Fix-It Right Plumbing, we always ensure we get to the bottom of every plumbing problem, but when you become a Five Star Member, you not only get the best service when you need it at a discounted rate, you receive priority service and also get a lifetime guarantee on all our work.
With a Five Star Membership™, you’re not just getting your plumbing problems fixed — you’re getting the peace of mind you've always wanted.
A Genuine 15% Discount
We offer our Five Star Members a 15% Discount on every Plumbing Job. We understand that plumbing problems can cause unexpected financial strain, and this is our way of Thanking You for being part of the Five Star Membership™ Rewards Program.
Priority Service
Five Star Members get Priority Service, giving them access to the Next Available team member for any plumbing issues that arise. You’re always at the Front of the Queue, which is especially helpful if you have a Plumbing Emergency that cannot wait.
Full Home Plumbing Inspection
Every Five Star Member gets a Complimentary whole home Inspection once a year while they are a Member. This ensures you’ll always know your plumbing is operating the way it should while keeping on top of repairs that may arise. It’s a simple way of maintaining the value of your property.
Extended Labour Warranty*
Five Star Members have added peace of mind of Receiving Twice the Standard Workmanship Warranty. Members receive 14 Years Warranty on Fix-It Right Plumbing Workmanship over the Industry standard of 7 Years.
12 Month
- Priority service
- 15% Discount off all Services
- Extended Labour Warranty*
- One Full Plumbing Inspection Annually
36 Month
- Priority Service
- 15% Discount off all Services
- Extended Labour Warranty*
- One Full Plumbing Inspection Annually
- 12 Months Free Cover
Lifetime
- Priority Service
- 15% Discount off all Services for Life
- Extended Labour Warranty*
- Endless Full Plumbing Inspections
- Great Value
